Crowne Plaza Madinah, an IHG Hotel

5.0 star property
5-star luxury hotel near Al Haram

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Crowne Plaza Madinah, an IHG Hotel

Photo gallery for Crowne Plaza Madinah, an IHG Hotel

Exterior
Exterior
Minibar, in-room safe, desk, laptop workspace
Bar (on property)
Meeting facility

Overview of Crowne Plaza Madinah, an IHG Hotel

Reviews
8.2

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service

Check out the area

Map
King Faisal Street,between 1st Ring Road, Madinah, 00000
  • Popular LocationAl Haram3 min walk
  • Popular LocationProphet's Mosque7 min walk
  • Popular LocationBaqi Cemetery10 min walk
  • AirportMedina (MED-Prince Mohammad Bin Abdulaziz)18 min drive

Room options

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Junior Suite, 1 King Bed, City View

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room

  • 23 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Single Beds, City View (Walk in Shower)

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Madinah

Heart of Madinah.Within a 10-minute walk of this Medina City Center hotel, you'll find Al Haram and Prophet's Mosque. Also, Baqi Cemetery is within half a mile (1 km) and Quba Mosque is within 3 miles (5 km).

What's nearby

  • Al Haram - 3 min walk
  • Prophet's Mosque - 7 min walk
  • Baqi Cemetery - 10 min walk
  • Quba Mosque - 4 min drive
  • Madina Mall - 6 min drive

Getting around

  • Madinah Station - 14 min drive
  • Medina (MED-Prince Mohammad Bin Abdulaziz) - 18 min drive

Restaurants

  • مندي الايغوري - 7 min walk
  • مقهى ومحمصة كفه - واجهة قباء - 8 min walk
  • البيك - 7 min walk
  • عطرة - 9 min walk
  • كافتيريا بركة قباء - 8 min walk

About this property

Crowne Plaza Madinah, an IHG Hotel

5-star luxury hotel near Al Haram
There's a restaurant on site, as well as a coffee shop/cafe. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center, 6 meeting rooms, and limo/town car service. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Crowne Plaza Madinah, an IHG Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Madinah hotel.

  • 1 building
  • 506 guestrooms or units
  • 15 levels
  • Built in 2012
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Dining venue
Crowne Plaza Madinah, an IHG Hotel offers 506 accommodations with minibars and safes. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Arabic, English, Filipino, French, Hindi, Indonesian, Italian

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Valet parking on site (SAR 100 per day)
  • Extended parking on site (SAR 100 per day)
  • Wheelchair-accessible parking available
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: SAR 105 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Madinah, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 105 per person
  • Airport shuttle fee: SAR 120 per person (one-way)
  • Valet parking fee: SAR 100 per day
  • Extended parking fee: SAR 100 per day
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Crowne Plaza Madinah, an IHG Hotel.

Property is also known as

Crowne Plaza Madinah
Crowne Plaza Madinah Hotel
Crowne Plaza Madinah Hotel Medina
Crowne Plaza Madinah Medina
Madinah Crowne Plaza
Crowne Plaza Madinah Al Madinah/Medina

Crowne Plaza Madinah, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 219 out of 459 reviews" "
Rating 8 - Good. 122 out of 459 reviews" "
Rating 6 - Okay. 63 out of 459 reviews" "
Rating 4 - Poor. 27 out of 459 reviews" "
Rating 2 - Terrible. 28 out of 459 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

MOHAMMAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding and excellent
This was my first stay in this hotel in madina but really surprised me bc I am coming from Canada since 2017 every year staying almost all 5 star hotels but in this price we got excellent experience We will stay again
Stayed 1 night in Jan 2024

6/10 Okay

Noorfiza

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Location, staff, food is great but the property is very run down!
Stayed 3 nights in Jan 2024

8/10 Good

Muhammad

Stayed 2 nights in Jan 2024

6/10 Okay

Ali

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Old, needs renovation
Food was excellent, nothing else was. Hotel seriously needs renovation. Reception bathroom pathetic (very dirty). Reception staff ok.
Stayed 1 night in Jan 2024

6/10 Okay

Waleed

Liked: Cleanliness
Disliked: Staff & service
Poor customer service
Stayed 1 night in Jan 2024

10/10 Excellent

Khairil Umar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room with excellent service.
Stayed 3 nights in Jan 2024

8/10 Good

Sabina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, close by to masjid and centrally located. Breakfast was lovely
Stayed 4 nights in Dec 2023

10/10 Excellent

Basit Aalishan

Stayed 6 nights in Dec 2023

2/10 Terrible

Faizan

Stayed 2 nights in Dec 2023

8/10 Good

Mohammed M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023