"Location is best, a bit pricy but it makes up for it by staff, food, cleanliness. " More
City center stay
Within a 10-minute walk of this Medina hotel, you'll find Al Haram and Prophet's Mosque. Bin Dawood and Baqi Cemetery are also within half a mile (1 km).
Business services
A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport drop-off service. Free self parking, a coffee shop, and dry cleaning are also offered.
Free WiFi, refrigerators
In addition to TVs with satellite channels, the 469 guestrooms offer free WiFi and 24-hour room service. Refrigerators, minibars, and free newspapers are also available.
23 Dec. 2019 by Front Office Manager
Dear Sir, Thank you for taking the time to share your review with us. We were delighted to read that you found our hotel a good place to stay and that you enjoyed the close proximity to the Holy Mosque and the services offered by our staff. Please note that we have also carefully read your comment with regard to the kids club . It was a distinct privilege to have had you as a guest. We will be honored to welcome you again in your next visit to Al Madina. Kind regards, Front Office Manager
Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the luxury Shaza Al Madina. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Medina hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Shaza Al Madina offers 469 accommodations with minibars and safes. Satellite television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Arabesque - This restaurant serves breakfast, lunch, and dinner.
Shalimar - Onsite coffee shop. Open select days.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
The credit card used to book the reservation must be presented by the cardholder at check-in ,along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
