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Sofitel Shahd Al Madinah

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Photo gallery for Sofitel Shahd Al Madinah

A high-rise hotel with a modern facade, multiple floors, and a prominent entrance.
Property video
A room with intricate white wall carvings, a patterned carpet, and a view of a tall tower through a window.
Interior
A dining table with a fruit bowl, a coffee pot, and a tiered dessert stand.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
King Fahad Road, Building 2943, Madinah, 42311
  • Place, Prophet's Mosque
    ‪10 min walk‬
  • Place, The Green Dome
    ‪10 min walk‬
  • Place, Al-Baqi Cemetery
    ‪10 min walk‬
  • Airport, Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪15 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

A hotel room with a large bed, a desk with a piano, and a chair.

Classic Room, 1 King Bed

8.0 out of 10
Very good
(24 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Triple Room, 3 Twin Beds

A hotel room with three beds, a desk, a chair, and a large window with a view.

Classic Triple Room, 3 Twin Beds

7.4 out of 10
Good
(11 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Classic Twin Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Classic Twin Room, 2 Twin Beds

7.4 out of 10
Good
(19 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Club)

A hotel room with a large bed, a desk with a piano, and a chair.

Deluxe Room, 1 King Bed (Club)

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

A hotel room with a large bed, a bedside table, a wall-mounted lamp, and a window with curtains.

Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

A hotel room with a large bed, a bedside table, a wall-mounted lamp, and a window with curtains.

Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Twin Bed (Prestige, Partial Haram Plaza view)

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Suite, 1 Twin Bed (Prestige, Partial Haram Plaza view)

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Prestige)

A hotel room with a large bed, two bedside lamps, a decorative wall piece, a wardrobe, and a mirror.

Suite, 1 King Bed (Prestige)

7.2 out of 10
Good
(11 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Twin Bed (Prestige)

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Suite, 1 Twin Bed (Prestige)

7.4 out of 10
Good
(3 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

View all photos for Presidential Suite, 3 Bedrooms (Haram Plaza View)

A hotel room with a large bed, a view of a cityscape, a framed quote on the wall, and a nightstand with a lamp.

Presidential Suite, 3 Bedrooms (Haram Plaza View)

  • City view
  • 120 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 King Beds
  • Free WiFi

View all photos for Presidential Suite, 3 Bedrooms

A hotel room with a large bed, a bedside table, a wall-mounted lamp, and a window with curtains.

Presidential Suite, 3 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 120 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed (Partial Haram Plaza view)

A hotel room with a large bed, a desk with a piano, and a chair.

Superior Room, 1 King Bed (Partial Haram Plaza view)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room, 2 Twin Beds (Partial Haram Plaza view)

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Superior Twin Room, 2 Twin Beds (Partial Haram Plaza view)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Deluxe Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Junior Suite

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Suite, Two Bedrooms

A hotel room with a large bed, a desk with a piano, and a chair.

Family Suite, Two Bedrooms

  • 2 bedrooms
  • Sleeps 7
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Imperial - Harram Partial View)

A hotel bedroom with a large bed, two bedside tables, a decorative wall piece, and a view through an open door.

Suite, 1 King Bed (Imperial - Harram Partial View)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About the area

Madinah

City center stay.Within a 10-minute walk of this Madinah City Center hotel, you'll find The Green Dome and Prophet's Mosque. Also, Al-Baqi Cemetery is within half a mile (1 km) and Quba Mosque is within 3 miles (5 km).

What's nearby

  • Prophet's Mosque - 10 min walk - 0.9 km
  • The Green Dome - 10 min walk - 0.9 km
  • Al-Baqi Cemetery - 10 min walk - 0.9 km
  • Masjid Al Ghamamah - 12 min walk - 1.0 km
  • New Bilal Market - 18 min walk - 1.6 km

Getting around

  • Madinah Station - 14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

  • ‪Kiffa | كفة - ‬2 min walk
  • ‪Al Baik - ‬3 min walk
  • ‪Al-Marwa restaurant | مطعم المروة - ‬3 min walk
  • ‪Cafe Najd - ‬1 min walk
  • ‪رسلانية - ‬1 min walk

About this property

Sofitel Shahd Al Madinah

5-star luxury hotel near The Green Dome
There are 2 restaurants on site, along with a coffee shop/café. WiFi is free in public spaces. A business center and meeting rooms are available. A health club, multilingual staff, and gift shops/newsstands are also featured at the luxury Sofitel Shahd Al Madinah. Parking is available for a fee.

This 5-star Madinah hotel is smoke free.

  • 1 building
  • 469 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2001
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Coffee shop
Sofitel Shahd Al Madinah offers 469 accommodations with free minibar items and espresso makers. Beds feature premium bedding. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (SAR 150 per day)

Food and drink

  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Health club

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchairs on site

Room amenities

Entertainment

  • TV with cable/satellite channels

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 AM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel Shahd Al Madinah

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: SAR 150 per day
  • Late check-in fee for check-in between midnight and 4:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number 10007643

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Madina Shaza
Al Shaza
Al Shaza Madina
Shaza Al Madina
Shaza Al Madina Hotel
Shaza Al Madina Hotel Medina
Shaza Al Madina Medina
Shaza Madina
Shaza Al Madina Al Madinah/Medina
Shaza Al Madina Al Madinah/Medina

Frequently asked questions

How close is Sofitel Shahd Al Madinah to the airport?

Sofitel Shahd Al Madinah is 9.3 mi (20-min drive) away from the Madinah (MED-Prince Mohammad Bin Abdulaziz) airport, the closest popular airport to the property.

How much does it cost to stay at Sofitel Shahd Al Madinah?

As of Jul 1, 2026, prices found for a 1-night stay for 2 adults at Sofitel Shahd Al Madinah on Jul 4, 2026 start from CA $306, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sofitel Shahd Al Madinah have an airport shuttle?

Airport shuttle services are not available at Sofitel Shahd Al Madinah.

Does Sofitel Shahd Al Madinah offer free breakfast?

Sofitel Shahd Al Madinah does not offer free breakfast.

Is there a casino at Sofitel Shahd Al Madinah?

No, there is no casino at this hotel.

What time is check-in at Sofitel Shahd Al Madinah?

Check-in start time: 4:00 PM; Check-in end time: 10:00 AM.

Is there free parking at Sofitel Shahd Al Madinah?

Free parking is not available at this hotel. Self parking is available for SAR 150 per day.

Does Sofitel Shahd Al Madinah have a pool?

Sofitel Shahd Al Madinah does not have a pool.

Does Sofitel Shahd Al Madinah have a restaurant?

Yes, there are 2 restaurants on site.

Does Sofitel Shahd Al Madinah have a spa?

There are no spa services available at this hotel.

How close is Sofitel Shahd Al Madinah to downtown Madinah?

Sofitel Shahd Al Madinah is 4.5 mi away from Madinah.

Sofitel Shahd Al Madinah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 421 out of 653 reviews
Rating 8 - Good. 107 out of 653 reviews
Rating 6 - Okay. 48 out of 653 reviews
Rating 4 - Poor. 31 out of 653 reviews
Rating 2 - Terrible. 46 out of 653 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rabia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

ghazanfar

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful stay!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean hotel stayed there 4 nights with family
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

rasim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Medina
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , new , spacious rooms and high end amenities. Helpful staff . Excellent choice of food for breakfast and dinner . Highly recommended if you can find a decent rate .
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Noureddine

Liked: Cleanliness, amenities, property conditions & facilities
It’s was very good stay. I really recommend it
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Abdulrazag

Liked: Cleanliness, staff & service, amenities
Staff were very professional and helpful. Food above expectations. Housekeeping is superb.
Stayed 10 nights in Feb 2026
Verified

6/10 Okay

Jawhara

Liked: Cleanliness, staff & service, amenities
Small rooms, odd hotel design
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Amer

Liked: Cleanliness, amenities, property conditions & facilities
I will always stay at the Sofitel. We had a real good time. Perfect location and food is great.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Noman

Liked: Cleanliness, amenities, property conditions & facilities
All of the above were excellent
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, great staff, good food, shops nearby
Stayed 9 nights in Aug 2025
Verified

10/10 Excellent

Imtyaz M

Liked: Cleanliness, staff & service, amenities
All great from reception, to room, friendly staff and check out. Elevators are abit tight and can be a bit of a challenge at prayer times but that’s everywhere.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Shadmani

Liked: Cleanliness, staff & service, amenities
Room was clean, room service brought us free fruit, a dessert plate and frequently came to top up the free mini bar. The staff were attentive and helpful.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

aisanuddin

Liked: Amenities
Disliked: Property conditions & facilities
Proximity to the mosque is great, rooms are not great for the price. Breakfast was good.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

HAROON

Liked: Cleanliness, staff & service, amenities
Reception staff were very friendly.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Adeel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Nour

Liked: Cleanliness, staff & service, amenities
Great service & great food in their buffet
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Fatemah

Liked: Cleanliness, staff & service, amenities
The location was convenient, the staff was very friendly and the breakfast was delicious
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

yusuf

Liked: Cleanliness, staff & service, amenities
Good location, good variety for the buffet breakfast lunch and supper , rooms have also been revamped Be a bit cautious as many beds face Qibla
Stayed 5 nights in Dec 2025
Verified

2/10 Terrible

Ezedin

Disliked: Amenities, property conditions & facilities
Was very noisy as the hotel was under construction
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Marwa

Liked: Cleanliness, property conditions & facilities
Room catering was excellent. Very clean
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Azer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful and it’s very clean. Enjoyed my stay and hope to be back here again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Nawfal

Liked: Cleanliness, staff & service, amenities
Room very clean and tidy with plenty of fruit and drinks
Stayed 1 night in Jan 2026
Verified

8/10 Good

Nabil

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 3 nights in Jun 2025