Sofitel Shahd Al Madinah

5.0 star property
5-star luxury hotel near The Green Dome

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Photo gallery for Sofitel Shahd Al Madinah

Exterior
Property video
Presidential Suite, 1 King Bed
Exterior
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Room service

Explore the area

View in a map
King Fahad Road, Building 2943, Madinah, 42311
  • Place, Prophet's Mosque
    ‪8 min walk‬
  • Place, The Green Dome
    ‪8 min walk‬
  • Place, Al-Baqi Cemetery
    ‪8 min walk‬
  • Airport, Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪16 min drive‬

Room options

Classic Room, 1 King Bed

7.8 out of 10
Good
(23 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Triple Room, 3 Twin Beds

7.4 out of 10
Good
(11 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

Classic Twin Room, 2 Twin Beds

7.4 out of 10
Good
(18 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed (Club)

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed

Suite, 1 Twin Bed (Prestige, Partial Haram Plaza view)

  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 Twin Bed

Suite, 1 King Bed (Prestige)

7.6 out of 10
Good
(10 reviews)
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed

Suite, 1 Twin Bed (Prestige)

7.4 out of 10
Good
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 Twin Bed

Presidential Suite, 3 Bedrooms (Haram Plaza View)

  • 120 sq m
  • 3 bedrooms
  • City view
  • Sleeps 8
  • 2 King Beds

Presidential Suite, 1 King Bed

  • 120 sq m
  • 3 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed

Superior Room, 1 King Bed (Partial Haram Plaza view)

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Twin Room, 2 Twin Beds (Partial Haram Plaza view)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Junior Suite

9.0 out of 10
Wonderful
(8 reviews)
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds

Family Suite, Multiple Beds

  • Sleeps 7
  • 1 Double Bed and 2 Twin Beds

Suite, 1 King Bed (Imperial - Harram Partial View)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Classic Room Triple Bed

  • Sleeps 3

Club Deluxe Twin Room

  • Sleeps 2

Classic King Room

  • Sleeps 2

Club Deluxe King Room

  • Sleeps 2

Deluxe Club Room, 1 King Bed, Partial Haram Plaza View

  • Sleeps 2

Classic Twin Room

  • Sleeps 2

Prestige King Suite

  • Sleeps 4

Superior Room, 1 King Bed, Partial Haram Plaza View

  • Sleeps 2

Prestige Suite Partial Haram Plaza View, 1 King Bed

  • Sleeps 4

Presidential Suite Haram Plaza View, Three Bed Rooms

  • Sleeps 6

Prestige Suite Twin

  • Sleeps 4

Prestige Suite Partial Haram Plaza View, Twin Bed

  • Sleeps 4

Presidential Suite, Three Bed Rooms

  • Sleeps 6

Superior Room, Twin Bed, Partial Haram Plaza View

  • Sleeps 2

Family Suite Twin Room

  • Sleeps 5

Junior Suite

  • Sleeps 3

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About the area

Madinah

City center stay.Within a 10-minute walk of this Madinah City Center hotel, you'll find The Green Dome and Prophet's Mosque. Also, Al-Baqi Cemetery is within half a mile (1 km) and Quba Mosque is within 3 miles (5 km).

What's nearby

  • Prophet's Mosque - 8 min walk - 0.7 km
  • The Green Dome - 8 min walk - 0.7 km
  • Al-Baqi Cemetery - 8 min walk - 0.7 km
  • Masjid Al Ghamamah - 12 min walk - 1.0 km
  • Bilal Ibn Rabah Mosque - 17 min walk - 1.4 km

Getting around

  • Madinah Station - 14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

  • ‪Kiffa | كفة - ‬2 min walk
  • ‪Al-Marwa restaurant | مطعم المروة - ‬3 min walk
  • ‪Cafe Najd - ‬1 min walk
  • ‪Al Baik - ‬3 min walk
  • ‪Najd Cafe | مقهى نجد - ‬1 min walk

About this property

Sofitel Shahd Al Madinah

5-star luxury hotel near The Green Dome
There are 2 restaurants on site, along with a coffee shop/café. WiFi is free in public spaces. A business center and meeting rooms are available. A health club, multilingual staff, and gift shops/newsstands are also featured at the luxury Sofitel Shahd Al Madinah. Parking is available for a fee.

This 5-star Madinah hotel is smoke free.

  • 1 building
  • 469 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2001
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Coffee shop
Sofitel Shahd Al Madinah offers 469 accommodations with free minibar items and espresso makers. Beds feature premium bedding. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (SAR 100 per day)

Food and drink

  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Health club

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchairs on site

Room amenities

Entertainment

  • TV with cable/satellite channels

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 AM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel Shahd Al Madinah

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: SAR 100 per day
  • Late check-in fee for check-in between midnight and 4:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number 10007643

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Madina Shaza
Al Shaza
Al Shaza Madina
Shaza Al Madina
Shaza Al Madina Hotel
Shaza Al Madina Hotel Medina
Shaza Al Madina Medina
Shaza Madina
Shaza Al Madina Al Madinah/Medina
Shaza Al Madina Al Madinah/Medina

Reviews

Sofitel Shahd Al Madinah Reviews

8.6

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 352 out of 564 reviews
Rating 8 - Good. 98 out of 564 reviews
Rating 6 - Okay. 44 out of 564 reviews
Rating 4 - Poor. 29 out of 564 reviews
Rating 2 - Terrible. 41 out of 564 reviews

Reviews

10/10 Excellent

Shafiga

Stayed 3 nights in Sep 2025

10/10 Excellent

Junaidah

Stayed 2 nights in Sep 2025

10/10 Excellent

Lita, Bellevue

👍
Stayed 1 night in Jun 2025

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, Management are helpful in our needs.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mohammad

Liked: Cleanliness
Stayed 4 nights in Sep 2025

10/10 Excellent

Moussa, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2025

10/10 Excellent

salam

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend ! Walkable distance from the masjid nabawi ,close to everything Buffet was 10/10 different varieties. Staff were so helpful and friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Safiyya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
S
Stayed 7 nights in Aug 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Mohshin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the prophets mosque
Stayed 6 nights in Aug 2025

10/10 Excellent

Khalid

Stayed 2 nights in Aug 2025

10/10 Excellent

Aliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the hotel, the dining was excellent. It was very close to the masjid.
Stayed 4 nights in Aug 2025

8/10 Good

Md Wasim

Liked: Cleanliness, staff & service, property conditions & facilities
The best part of this property is just 2 mins walk to Masjid Al haram
Stayed 3 nights in Aug 2025

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Everything went well. Like to stay again.
Stayed 3 nights in Aug 2025

8/10 Good

Shamsuddeen Murtala

Liked: Cleanliness, staff & service, property conditions & facilities
Was alright overall
Stayed 4 nights in Aug 2025

2/10 Terrible

Raisa

Stayed 4 nights in Aug 2025

10/10 Excellent

Waseem, Brampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent property, very close to the Prophet’s masjid. The dining experience is amazing for all meal options. I have stayed in multiple places in Madina and so far this is the best.
Stayed 2 nights in Aug 2025

10/10 Excellent

Thaer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, Amazing location.
Stayed 1 night in Aug 2025

8/10 Good

Farah

Stayed 2 nights in Aug 2025

10/10 Excellent

Shamso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 2 nights in Aug 2025

10/10 Excellent

haitham

Liked: Property conditions & facilities
All the staff was friendly and helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Samar

Stayed 1 night in Aug 2025

10/10 Excellent

Sulaiman

Travelled with family
Liked: Staff & service, amenities
Good: - Smooth check-in - free room upgrade - every single staff member was helpful, hardworking and provided excellent service - comfortable bed - steps away from Al Masjid an Nabawi Bad: - expect to wait a while for the lifts - layout of the breakfast area
Stayed 2 nights in Aug 2025

10/10 Excellent

Abdulrahman

Stayed 1 night in Aug 2025

8/10 Good

Noman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alhumdulilah love to again again again 👌❤️
Stayed 1 night in Jul 2025