Cozy Studio Unit Heart of Melb

Welcome to your cozy studio apartment on Franklin Street, Melbourne! Enjoy stunning city views and the convenience of a fully equipped kitchen to prepare your meals. Just a 3-minute walk to Queen Victoria Market, where you can discover fresh produce and local delicacies. Perfect for those seeking comfort and easy access to Melbourne’s top attractions.

Living Area
✔︎Coffee table
✔︎Flat TV
✔︎Centralised Aircon
✔︎Free Wifi

Bedroom
✔︎One queen size bed with one set of quilt, pillows and sheets


Bathroom
✔︎Toilet
✔︎Hair dryer
✔︎Shower
✔︎Bath towels and mat
✔︎ Free shampoo, conditioner, body wash, hand wash, toilet paper

Kitchen
✔︎Small refrigerator, stove, dishwasher, toaster, microwave, kettle,
✔︎Pots and pans
✔︎Dishes and cutlery
✔︎Dishwashing liquid

Dining Area
✔︎Dinning Table with chairs

Laundry
✔︎Washing machine
✔︎Dryer
✔︎Iron and ironing board
✔︎Vacuum cleaner


Others
✔︎Hotel standard linen and towels provided

✔︎Guests will have access to the entire property

✔︎Guests will receive detailed instructions for check-in and access prior to their arrival.

- We value your privacy and want you to feel at home during your stay.

- We will be available to answer any questions you may have during your stay via messaging through App.

- If you need any assistance, we are just a message away.

✖No smoking: Smoking is not allowed inside or outside the property or on the balcony.

✖No pets: We love animals, but unfortunately, pets are not allowed in the property due to potential allergies and other concerns.

✖No parties: Parties, events, and gatherings are not allowed in the property.

✖Please refrain from discarding any refuse or litter from the window. penalties will be applied for violations..

✔︎ Check-in and check-out: Check-in is at 3-8 pm, and check-out is at 10 am or earlier. Please let us know if you need to adjust these times and we`ll do our best to accommodate you. Late check-out fee applies.

✔︎ Please make sure to keep shoes off of the bed and furniture.

✔︎ Stains on linen or white towels will be considered damaged if stains cannot be removed.

✔︎ Enjoy yourselves, however, please take care with foods that can spill or stain our carpets, couches, and bed linen.

✔︎We do charge extra fees in case of loss or damages to our property such as towels, linen, and furniture.

✔︎Turn off all lights/TV/air conditions when not at home

✔︎ Quiet hours: We respect our neighbors` peace and privacy, so we ask that guests keep noise levels down between 7 pm and 8 am.

✔︎ Cleanliness: We expect our guests to leave the property in the same condition they found it in. Please clean up after yourselves, do not leave dirty dishes,and take out the trash before checking out. Failure to do so may result in an additional cleaning fee being applied. Your cooperation is greatly appreciated.

✔︎Maximum occupancy: The maximum number of guests allowed in the property is 2, including children. Please do not exceed this limit. If the maximum occupancy is exceeded, a penalty may be applied and extra guests will be asked to leave immediately.
Alice’s Home – House Rules & Guest Guidelines

Welcome, and thank you for choosing to stay with us.
We truly appreciate your trust and look forward to hosting you.

To ensure a smooth experience for you and future guests, please take a few moments to read through the guidelines below. These rules are in place to protect the property, comply with building regulations, and prevent misunderstandings.

By proceeding with your reservation, you agree to comply with the following terms.


🔐 Check-In & Access

Check-in instructions will be provided on the day of arrival once all requirements have been completed.
Submission of a valid government-issued ID is mandatory.
Failure to provide a valid ID will result in delays in releasing check-in instructions.
Access details are confidential and must not be shared with anyone outside your registered booking.


📶 WiFi

WiFi is available inside the apartment.
The connection is suitable for regular browsing, streaming, emails, and general online use.
The WiFi is not suitable for high-bandwidth activities such as heavy downloads, large file transfers, crypto mining, or intensive commercial usage.
Service interruptions caused by the internet provider are outside of our control and do not qualify for refunds.


📺 TV & Entertainment

Please note that TV type may vary depending on the specific unit booked.

For Smart TV Units:
Streaming apps may already be installed.
Guests must use their own personal login credentials.
Please ensure you log out of all streaming accounts prior to check-out.

For Non-Smart TV Units:
Some basic cable channels may be available.
Channel availability may vary and is not guaranteed.
We are not responsible for third-party streaming service interruptions.


🛏 Bedrooms & Linen

Professionally cleaned bed linen is provided for your stay.

We provide:
1 bath towel per registered guest
1 hand towel per reservation
Extra towels are available upon request at $10 per towel.

Please note:

Linen and towels must not be removed from the property.
Excessive staining (makeup, fake tan, dye, oil, blood, etc.) or damage will result in replacement charges.
Missing linen will be charged at replacement value.


🍳 Kitchen & Appliances

The kitchen includes essential cookware and utensils for light meal preparation.

Please note:
We do not provide condiments (salt, oil, sugar, spices, etc.).
All dishes must be washed or placed in the dishwasher before check-out.
Dispose of leftover food properly.
Appliances must be cleaned and switched off after use.
Do not leave food scraps in sinks as this may cause blockages.
Failure to leave the kitchen in reasonable condition may result in additional cleaning fees.


🗑 Waste Disposal

Please dispose of rubbish properly:

Apartment Units:
Garbage chute is located on each level near the lifts.

House-Type Properties:
Rubbish bins are located outside the property.

Important:
Excessive rubbish left behind may incur a disposal charge starting at $50, depending on weight and type.
Oversized or commercial-level waste will incur higher charges.

Hazardous Waste (Strictly Prohibited):

Examples include:
Chemicals or paint
Batteries
Gas canisters
Medical waste or sharps
Biohazard materials
Large furniture items
Construction debris

If hazardous waste is found inside the property, a disposal fee of $100 or more will apply.


❄️ Air Conditioning

Operate using the remote control provided.
Please switch off the air conditioning when leaving the apartment.
Balcony doors and windows must remain closed while the air conditioning is running.
Damage caused by improper use may result in repair charges.


🏊 Building Facilities

Amenities vary depending on the listing.

Some units may include access to:
Swimming pool
Gym
Suna

If included:
Access card is required.
Follow all posted building rules.
Facilities are managed by the building’s body corporate.
Temporary closures due to maintenance do not qualify for refunds.

If not included:
No access to shared facilities such as pool, gym, sauna, or other amenities.
Access is restricted by building management.
We clarify this in advance; please check the amenities list in the listing to avoid confusion.


🏢 Building Etiquette

To respect neighbors and building regulations:
No parties, events, or celebrations.
Quiet hours: 8:00 PM to 8:00 AM.
No excessive noise at any time.
Strictly no smoking inside the apartment or on balconies.

Prohibited activities inside the unit include:
Gambling
Illegal drug use or paraphernalia
Unauthorized business or commercial operations
Any illegal activity
Violations may result in fines, eviction, or authorities being called. Penalty fees and inconvenience fees will apply.


🚪 Check-Out Instructions

Standard check-out time: 10:00 AM

Before leaving, please:
Dispose of all rubbish properly.
Wash dishes or place them in the dishwasher.
Return furniture to its original arrangement.

Keys:

Non-carpark users: Leave keys on the kitchen bench.
Carpark users: Take your parking card, remove your vehicle, park temporarily outside then go back and leave keys on the kitchen bench inside the property,

Send us a photo showing where keys are left.
Do not leave keys at reception. Reception is a separate business.
Lost key penalty: $300 or more + locksmith fees + GST


🚭 No Smoking

This is a strictly smoke-free property.
Smoking inside the unit, on balconies, or anywhere on the premises is prohibited.
Penalty fee: $500 or more, plus additional cleaning and deodorizing costs if required.


🧹 Reporting Issues

Please report any cleaning or maintenance concerns within 3 hours of check-in.
Issues reported after this timeframe will be considered as acceptance of the property’s condition.
We are always happy to assist — but prompt reporting protects both you and us.


👥 Registered Guests Only

Only guests listed in the reservation may stay overnight.
Visitors are the responsibility of the primary guest.
Unauthorized overnight guests will incur additional charges.


🚫 Conduct & Illegal Activity

We reserve the right to terminate a stay immediately if there is reasonable suspicion of:
Illegal activity
Property damage
Dangerous or disruptive behavior

Breach of house rules:
No refunds will be provided in such cases. Penalty and inconvenience fees may apply.


🅿️ Parking

Some properties include parking; others do not.

If not included:
You may check nearby options at:
🔗 parkopedia. com. au

If included:
Use only the allocated parking space.
Unauthorized parking in other spaces may result in towing or fines.


🐾 No Pets

Pets are not permitted unless explicitly approved in writing.
Penalty: $500 or more, plus cleaning and damage costs if applicable.


🔧 Access for Maintenance

With reasonable notice, we may require access for repairs or inspections.
In emergencies, entry may be required without prior notice.


🛡 Liability