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Caption BY Hyatt Beale Street Memphis

3.5 star property
3.5-star hotel near Beale Street

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Photo gallery for Caption BY Hyatt Beale Street Memphis

Suite, Balcony | Terrace/patio
Lobby
Suite, Balcony
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Pet-friendly

Explore the area

Map
245 S. FRONT STREET, Memphis, TN, 38103
  • Beale Street
    ‪2 min walk‬
  • FedExForum
    ‪6 min walk‬
  • National Civil Rights Museum
    ‪8 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Double Beds, Corner

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Double Beds, Corner

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Corner

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Accessible, Bathtub

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Corner

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Balcony

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, Balcony

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Memphis

Downtown Memphis stay.Within a 10-minute walk of this Downtown Memphis hotel, you'll find Beale Street and Mississippi River. FedExForum and Halloran Centre for Performing Arts & Education are also within half a mile (1 km).

What's nearby

  • Beale Street - 2 min walk - 0.2 km
  • Orpheum Theatre - 2 min walk - 0.2 km
  • Peabody Ducks - 6 min walk - 0.6 km
  • FedExForum - 6 min walk - 0.6 km
  • National Civil Rights Museum - 8 min walk - 0.7 km

Getting around

  • Memphis Central Station - 13 min walk
  • Memphis International Airport (MEM) - 19 min drive

Restaurants

  • ‪B.B. King's Blues Club - ‬5 min walk
  • ‪Flying Saucer - ‬5 min walk
  • ‪Gus's World Famous Fried Chicken - ‬2 min walk
  • ‪Tamp & Tap - ‬6 min walk
  • ‪Silly Goose - ‬4 min walk

About this property

Caption BY Hyatt Beale Street Memphis

3.5-star hotel near Beale Street
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Caption BY Hyatt Beale Street Memphis also features a 24-hour fitness center, a garden, and a picnic area. For a fee, parking is available.

This 3.5-star Memphis hotel is smoke free.

  • 1 building
  • 136 guestrooms or units
  • 10 levels
  • Built in 2022
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Caption BY Hyatt Beale Street Memphis offers 136 accommodations with iPod docking stations and MP3 docking stations. 55-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms feature minibars and laptop-compatible safes. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Similar properties

Terrace/patio

Hyatt Centric Beale Street Memphis

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
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The price is CA $194
CA $233 total
includes taxes & fees
Jul 6 - Jul 7
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Property amenities

Family friendly

  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 36.22 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: USD 10 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Billiards/pool table

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's World of Hyatt mobile app before check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per week, plus a deposit of USD 100 per week
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 for adults, and USD 10 to 25 for children
  • Covered valet parking fee: USD 36.22 per night (in/out privileges)
  • Pet deposit: USD 100 per week
  • Pet fee: USD 100 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caption By Hyatt Beale Memphis
Caption BY Hyatt Beale Street Memphis Hotel
Caption BY Hyatt Beale Street Memphis Memphis
Caption BY Hyatt Beale Street Memphis Hotel Memphis

Caption BY Hyatt Beale Street Memphis Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 585 out of 990 reviews
Rating 8 - Good. 218 out of 990 reviews
Rating 6 - Okay. 105 out of 990 reviews
Rating 4 - Poor. 40 out of 990 reviews
Rating 2 - Terrible. 42 out of 990 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Sally

Stayed 3 nights in May 2025

6/10 Okay

Sally

Travelled with partner
Our room had a perfect view of the Arkansas Bridge and the Mississippi River. The bridge had a lovely light display each night and fireworks two of the three days we stayed there.
Stayed 3 nights in May 2025

2/10 Terrible

Greg

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Brittni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Grad location - close to everything ! Clean rooms and very nice staff !
Stayed 1 night in Mar 2025

8/10 Good

Nina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it was very conveniently located and in walking distance to venue.
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Amanda

Liked: Room comfort
Disliked: Cleanliness
The vibe is super cool and location is great. Unless you pay for pricey valet the parking garage is across the street. My biggest turnoff was the cleanliness. I actually took a wet towel and wiped down the bathroom door and handle because they were covered with something white. The entire room needed a deep clean as the dust was thick.
Stayed 1 night in Mar 2025

10/10 Excellent

Erica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Nice place to stay walking distance to everything on Beale street only thing no parking you have to pay
Stayed 1 night in Mar 2025

10/10 Excellent

Tabatha

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in downtown Memphis
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything is under new management

If I could rate 0 I would but The hotel looks different in the inside. And we have used them twice now. Never again! It’s a whole lot of walking TOO much walking for the price. The rooms are going down. The specific room I stayed in was dirty, looked nasty. I was glad it was for one night. The valet seem like they were playing with my vehicle. They don’t make it clear on anything. They charge for parking every night. Look do better for the price. I’ll be staying elsewhere whenever I come back into town!
Stayed 1 night in Mar 2025

10/10 Excellent

Glen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, comfortable stay

Great central location on Beale Street and easy walk to River Boats and attractions like the National Civil Rights Museum and basketball stadium. Room a good size. Room and bathroom both nice and clean. Bed and pillows very comfortable. Quiet for good sleep. Room safe, fridge, coffee in room. Good breakfast options (at a cost). Rooftop and lobby bar and a cafe. Would definitely stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was lovely. There was a bar downstairs that enabled me to end my night with a nice whiskey before bed. I loved the gym, which helped me alleviate the stresses of visiting family. Loved this place.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rosalyn

Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Israel

Stayed 2 nights in Mar 2025

10/10 Excellent

Miodrag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

U turn

Went in Memphis for a grizzlies game. The hotel is located in the safe and convenient neighborhood from arena. Good game, happy night. Would make a u-turn again. Thank you
Stayed 1 night in Mar 2025

10/10 Excellent

Bryan

Stayed 1 night in Mar 2025

10/10 Excellent

Wendell B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cool place & close to Beale Street
Stayed 1 night in Mar 2025

10/10 Excellent

Gena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The service was just not that good anywhere on this property, from the lack of valet space to needing to check-in through the Hyatt hotel next door, to mediocre service at the lobby bar. The hotel is in good shape, but the service was definitely lacking compared to other similar hotels in the area.
Stayed 2 nights in Feb 2025

10/10 Excellent

carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean , well laid out, clean , great location. Really enjoyed our stay
Stayed 1 night in Feb 2025

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Ok hotel and walkable to Beal street. Parking expensive but you know before you go so can’t complain.
Stayed 4 nights in Jan 2025

6/10 Okay

Jerry

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
It's is very close to everything within walking distance
Stayed 1 night in Feb 2025