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Extended Stay America Suites Memphis Germantown

2.5 star property
Enjoy free breakfast at this Memphis hotel

Choose dates to view prices

Photo gallery for Extended Stay America Suites Memphis Germantown

Studio, 2 Double Beds, Non Smoking
Exterior
Free daily on-the-go breakfast
Lobby
Combined shower/tub, free toiletries, hair dryer, towels
Reviews
6.6

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • KitchenKitchenKitchen
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
6500 Poplar Ave, Memphis, TN, 38119
  • Popular LocationBaptist Memorial Hospital-Memphis6 min drive
  • Popular LocationUniversity of Memphis8 min drive
  • Popular LocationShelby Farms Visitor Center10 min drive
  • AirportMemphis, TN (MEM-Memphis Intl.)16 min drive

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Extended Stay America Suites Memphis Germantown West
Breakfast included
Pet-friendly
Parking included
Free WiFi
3.5 out of 5, Good, (730)
The price is CA $170
per night
CA $204 total
includes taxes & fees
25 May - 26 May
Extended Stay America Suites Memphis Germantown West

About the area

Memphis

In Memphis .Within 2 miles (3 km) of this Memphis hotel, you'll find Lichterman Nature Center and Opera Memphis. Shelby Farms Park and Methodist Le Bonheur Germantown Hospital are also within 3 miles (5 km).

What's nearby

  • Shelby Farms Park - 4 min drive
  • Baptist Memorial Hospital-Memphis - 6 min drive
  • Memphis Botanic Garden - 8 min drive
  • University of Memphis - 8 min drive
  • Shelby Farms Visitor Center - 10 min drive

Getting around

  • Memphis Central Station - 21 min drive
  • Memphis International Airport (MEM) - 16 min drive

Restaurants

  • Chick-Fil-A - 10 min walk
  • Bog & Barley - 15 min walk
  • McDonald's - 3 min drive
  • McDonald's - 7 min walk
  • Central BBQ - 12 min walk

About this property

Extended Stay America Suites Memphis Germantown

Enjoy free breakfast at this Memphis hotel
Free breakfast is served daily. WiFi is free in public spaces. Extended Stay America Suites Memphis Germantown also features a vending machine, coffee/tea in a common area, and laundry facilities.

This Memphis hotel is smoke free.

  • 134 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
Extended Stay America Suites Memphis Germantown offers 134 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:30 AM
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Memphis Poplar Avenue
Extended Stay America Poplar
Extended Stay America Poplar Hotel
Extended Stay America Poplar Hotel Memphis Avenue
Extended Stay America Memphis Germantown Hotel
Extended Stay America Germantown Hotel
Extended Stay America Memphis Germantown
Extended Stay America Germantown
Homestead Studio Suites Memphis/Poplar Hotel Memphis
Extended Stay America Memphis
Extended Stay America Memphis Germantown
Extended Stay America Suites Memphis Germantown Hotel
Extended Stay America Suites Memphis Germantown Memphis
Extended Stay America Suites Memphis Germantown Hotel Memphis

Extended Stay America Suites Memphis Germantown Reviews

Reviews

6.6
Rating 10 - Excellent. 210 out of 836 reviews" "
Rating 8 - Good. 196 out of 836 reviews" "
Rating 6 - Okay. 152 out of 836 reviews" "
Rating 4 - Poor. 118 out of 836 reviews" "
Rating 2 - Terrible. 160 out of 836 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
The lady who checked me in ,was awesome,she was so sweet!
Stayed 1 night in Jan 2024

4/10 Poor

Kaliah

2/10 Terrible

Janeen

Disliked: Cleanliness, property conditions & facilities, room comfort
Due to our pipes bursting at home, we needed a place to just shower- nothing else. I pulled the curtain back and there was a line of mold. I'm asthmatic, so we picked up and returned home. I canceled the same day and wasn't entitled to a refund ...that was okay. My health is more important. We booked at another hotel and have had an enjoyable and CLEAN room and shower.
Stayed 2 nights in Jan 2024

6/10 Okay

Andrea

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dingy and Disappointing
I liked the area, the security, and the general layout and amenities of the hotel. However, it was very disappointing to check in and find a completely bare/empty kitchen. When I reserve a hotel that says they provide a full kitchen, I expect every element of a kitchen to be there. We checked in at around 7:30 pm, after an exhausting day, and just wanted to make the food we brought with us and have dinner. THERE WEREN’T EVEN KNIVES AND FORKS!!! Give me a break. I didn’t want to have to trek what seemed like a mile away back to the lobby to request that. The carpet was so dirty our socks were completely black after only a few hours, the bathroom had not been cleaned and there were small tufts of curly hair on the floor behind the door. Clearly, no one actually came into the bathroom so they could look behind the door during the “assessment” portion of your cleaning promise. The more I think about it, the more disappointed I am. We won’t stay again. This isn’t the kind of hotel you should find in upscale Germantown.
Stayed 2 nights in Jan 2024

10/10 Excellent

Carlos

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When I checked in, my room door was secured. Anyone could just walk in at anytime. I was switch to another room but door key card wouldn't work. So I was switch to a third room. Room was not best but okay. I will not be staying there again.
Stayed 2 nights in Dec 2023

6/10 Okay

Phillip

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Well Below Expectations
The door card reader was very finicky. There was no trash can in the room at all. The cabinets were built circa 1984. The sheets were poorly fastened to the mattress and were stained. The lamps had either no bulbs or were otherwise not working.
Stayed 1 night in Nov 2023

4/10 Poor

Dustin

Liked: Room comfort
Disliked: Staff & service
Bad service
Waited for 30 mins at the desk to get checked in. Nobody ever to be found nearby the desk. Same situation when checking out.
Stayed 1 night in Oct 2023

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Kionte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Matthew

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The floor in the room was filthy. I had to wear shoes at all times. Killed a roach on the second day. Immediately left and went to another hotel for the remainder of the week.
Stayed 5 nights in Sep 2023