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Extended Stay America Suites Memphis Germantown West

2.5 star property
Enjoy free breakfast at this Memphis hotel

Choose dates to view prices

Photo gallery for Extended Stay America Suites Memphis Germantown West

Deluxe Studio, Multiple Beds, Accessible, Non Smoking
Property amenity
Lobby
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking
Studio, 1 Queen Bed, Non Smoking

Popular amenities

  • Kitchen
  • Housekeeping
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Parking included

Explore the area

Map
6325 N Quail Hollow Rd, Memphis, TN, 38120
  • Baptist Memorial Hospital-Memphis
    ‪5 min drive‬
  • Memphis Botanic Garden
    ‪9 min drive‬
  • University of Memphis
    ‪10 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪18 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, Multiple Beds, Accessible, Non Smoking

Deluxe Studio, Multiple Beds, Accessible, Non Smoking

Deluxe Studio, Multiple Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the area

Memphis

In Memphis .Within 2 miles (3 km) of this Memphis hotel, you'll find Lichterman Nature Center and Opera Memphis. Regional One Health East Campus and Baptist Memorial Hospital-Memphis are also within 3 miles (5 km).

What's nearby

  • Baptist Memorial Hospital-Memphis - 5 min drive - 3.6 km
  • Memphis Botanic Garden - 9 min drive - 8.1 km
  • Shelby Farms Visitor Center - 9 min drive - 8.8 km
  • University of Memphis - 10 min drive - 9.6 km
  • Graceland - 20 min drive - 24.2 km

Getting around

  • Memphis Central Station - 21 min drive
  • Memphis International Airport (MEM) - 16 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪Panda Express - ‬16 min walk
  • ‪Central BBQ Poplar - ‬9 min walk
  • ‪Bog & Barley - ‬10 min walk

About this property

Extended Stay America Suites Memphis Germantown West

Enjoy free breakfast at this Memphis hotel
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Memphis Germantown West also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

This Memphis hotel is smoke free.

  • 104 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Extended Stay America Suites Memphis Germantown West offers 104 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested. Housekeeping is provided on request.

Languages

English

Similar properties

Exterior

Extended Stay America Suites Memphis Germantown

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
3.3 out of 5, 956 reviews
Extended Stay America Suites Memphis Germantown

Property amenities

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Memphis Quail Hollow
Extended Stay America Quail Hollow
Extended Stay America Quail Hollow Hotel
Extended Stay America Quail Hollow Hotel Memphis
Extended Stay America Memphis Germantown West Hotel
Extended Stay America Germantown West Hotel
Extended Stay America Memphis Germantown West
Extended Stay America Memphis Germantown West
Extended Stay America Germantown West
Memphis Extended Stay America - Memphis - Germantown West Hotel
Extended Stay America Memphis Quail Hollow
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Extended Stay America Germantown West Hotel
Hotel Extended Stay America - Memphis - Germantown West Memphis
Hotel Extended Stay America - Memphis - Germantown West
Extended Stay America - Memphis - Germantown West Memphis
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Extended Stay America Suites Memphis Germantown West Hotel
Extended Stay America Suites Memphis Germantown West Memphis

Extended Stay America Suites Memphis Germantown West Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 348 out of 892 reviews
Rating 8 - Good. 180 out of 892 reviews
Rating 6 - Okay. 148 out of 892 reviews
Rating 4 - Poor. 97 out of 892 reviews
Rating 2 - Terrible. 119 out of 892 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Chad

Stayed 1 night in Apr 2025

10/10 Excellent

Tyrone

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

JEAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds. Only complaint is the grab and go breakfast was unavailable during the hours posted.
Stayed 2 nights in Mar 2025

10/10 Excellent

Misty

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here! Devorah makes it with the stay every time
Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Haithm

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Staff & service, property conditions & facilities
The lady was rude and mean.
Stayed 1 night in Apr 2025

8/10 Good

Chad

Liked: Cleanliness, staff & service
The dang elevator needs to be maintained so it can be available the next time I check in for a week stay. Other than that the cost overall is suitable for the amenities and living arrangements
Stayed 1 night in Mar 2025

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Susanna

Travelled with group
Liked: Amenities, property conditions & facilities
I thought at this point all hotels had grab bars for safety in tubs . They did not .the hotel is not bad , but needs updating.
Stayed 1 night in Mar 2025

10/10 Excellent

Emelio

Stayed 7 nights in Feb 2025

4/10 Poor

Chris

Liked: Staff & service
Disliked: Property conditions & facilities

Run down property

For the price the hotel met our need of a place to sleep overnight. Butvthe condition of the property was very bad. The exterior entryway had colllapsed so there was police tape all over the entrance and the elevator was "out of order" so we carried our bags up the stairs. We usually stay at a Hampton Inn when we are in Memphis and will be going back to that.
Stayed 1 night in Mar 2025

2/10 Terrible

Danielle

Travelled with family

Terrible

We were suppose to have a double suite and needed up with a king suite, which didn’t work out well for having kids with us
Stayed 1 night in Mar 2025

8/10 Good

Tyrone

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff really friendly.
Stayed 1 night in Mar 2025

4/10 Poor

Christina

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
They're in need of an upgrade and a better cleaning crew, BUT the staff was very nice. Main issue is the cleaniness of the rooms. I decided not to stay in the room and got my refund back with no issues
Stayed 3 nights in Mar 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff. Good stay for the money we had to pay.
Stayed 1 night in Mar 2025

2/10 Terrible

Gregory

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible unsanitary filthy experience

PLace was old dirty and felt and looked not clean. staff was nice but i could not stay even 2 hours there due to the filth and smell. I checked out and manager gave me a refund
Stayed 2 nights in Mar 2025

10/10 Excellent

Chad

Stayed 1 night in Mar 2025

10/10 Excellent

CHINEDU, tampa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Tyler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was amazing! She checked the room herself and then walked me to the room so I could see if it was what I wanted before checking me in. Very friendly!
Stayed 1 night in Mar 2025

10/10 Excellent

Chad

Stayed 2 nights in Feb 2025

10/10 Excellent

Marla

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Excellent staff . Safe and quite.
Stayed 1 night in Feb 2025

10/10 Excellent

Tyrone

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly.
Stayed 1 night in Feb 2025

8/10 Good

LEEANN

Stayed 1 night in Feb 2025