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Club Hotel Aguamarina Waterpark

3.5 star property
Family-friendly beach hotel with 5 outdoor pools

Choose dates to view prices

Photo gallery for Club Hotel Aguamarina Waterpark

A coastal beach with a clear blue sea, sandy shore, and a few buildings in the background.
Property video
A hotel room with a bed, a nightstand, and a wall-mounted TV displaying a coastal scene.
Daily buffet breakfast for a fee
A multi-level water slide with colorful sections and a pool at the bottom.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Avenida D'es Passarell S/N, Urb Arenal d en Castell, Mercadal, Illes Balears, 07740
  • Place, Playa Arenal d'en Castell
    ‪3 min walk‬
  • Place, Na Macaret Beach
    ‪5 min drive‬
  • Place, Santo Tomas Beach
    ‪37 min drive‬
  • Airport, Mahon (MAH-Minorca)
    ‪28 min drive‬

Room options

View all photos for Standard Double Room (1 Adult + 1 Child)

A hotel room with two beds, a balcony, and a view of the outdoors.

Standard Double Room (1 Adult + 1 Child)

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room (2 Adults)

A hotel room with two beds, a balcony, and a view of the outdoors.

Standard Double Room (2 Adults)

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room (2 Adults + 1 Child)

A hotel room with two beds, a balcony, and a view of the outdoors.

Standard Double Room (2 Adults + 1 Child)

  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room (3 Adults)

A hotel room with two beds, a balcony, and a view of the outdoors.

Standard Double Room (3 Adults)

  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room (1 Adult + 2 Children)

A hotel room with two beds, a balcony, and a view of the outdoors.

Standard Double Room (1 Adult + 2 Children)

  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room (2 Adults + 2 Children)

A hotel room with two beds, a balcony, and a view of the outdoors.

Standard Double Room (2 Adults + 2 Children)

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room (1 Adult + 3 Children)

A hotel room with two beds, a balcony, and a view of the outdoors.

Standard Double Room (1 Adult + 3 Children)

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Sea View (1 Adult + 1 Child)

A balcony with a view of a beach, palm trees, and a rocky coastline.

Double Room, Sea View (1 Adult + 1 Child)

  • Sea view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Sea View (1 Adult + 2 Children)

A balcony with a view of a beach, palm trees, and a rocky coastline.

Double Room, Sea View (1 Adult + 2 Children)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Sea View (2 Adults + 1 Child)

A balcony with a view of a beach, palm trees, and a rocky coastline.

Double Room, Sea View (2 Adults + 1 Child)

  • Sea view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Pool View (1 Adult + 1 Child)

A pool area with lounge chairs and umbrellas, surrounded by palm trees and greenery.

Double Room, Pool View (1 Adult + 1 Child)

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Pool View (1 Adult + 2 Children)

A pool area with lounge chairs and umbrellas, surrounded by palm trees and greenery.

Double Room, Pool View (1 Adult + 2 Children)

  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Pool View (1 Adult + 3 Children)

A pool area with lounge chairs and umbrellas, surrounded by palm trees and greenery.

Double Room, Pool View (1 Adult + 3 Children)

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Sea View (2 Adults)

A balcony with a view of a beach, palm trees, and a rocky coastline.

Double Room, Sea View (2 Adults)

  • Sea view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Sea View (3 Adults)

A balcony with a view of a beach, palm trees, and a rocky coastline.

Double Room, Sea View (3 Adults)

  • Sea view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Pool View (2 Adults + 1 Child)

A pool area with lounge chairs and umbrellas, surrounded by palm trees and greenery.

Double Room, Pool View (2 Adults + 1 Child)

  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Pool View (2 Adults + 2 Children)

A pool area with lounge chairs and umbrellas, surrounded by palm trees and greenery.

Double Room, Pool View (2 Adults + 2 Children)

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Pool View (2 Adults)

A pool area with lounge chairs and umbrellas, surrounded by palm trees and greenery.

Double Room, Pool View (2 Adults)

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Pool View (3 Adults)

A pool area with lounge chairs and umbrellas, surrounded by palm trees and greenery.

Double Room, Pool View (3 Adults)

  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Single Room

A hotel room with a bed, a white sofa, and a large scenic wall mural.

Single Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room, Pool View (3 adults + 1 child)

A pool area with lounge chairs and umbrellas, surrounded by palm trees and greenery.

Double Room, Pool View (3 adults + 1 child)

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room (3 adults + 1 child)

A hotel room with two beds, a balcony, and a view of the outdoors.

Standard Double Room (3 adults + 1 child)

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

APARTMENT SEA VIEW

  • Sleeps 10
  • Free WiFi

Bed in dormitory STANDARD

  • Sleeps 1
  • Free WiFi

Bed in dormitory SEA VIEW

  • Sleeps 1
  • Free WiFi

About the area

Mercadal

Steps from the beach.Stay at this Mercadal hotel and you'll be within half a mile (1 km) of Playa Arenal d'en Castell and 2 miles (3 km) of Na Macaret Beach. Arenal Son Saura and Golf Son Parc are also within 3 miles (5 km).

What's nearby

  • Playa Arenal d'en Castell - 3 min walk - 0.3 km
  • Na Macaret Beach - 5 min drive - 2.5 km
  • Mahón Harbour - 19 min drive - 20.3 km
  • Son Bou Beach - 27 min drive - 22.7 km
  • Santo Tomas Beach - 37 min drive - 33.1 km

Getting around

  • Mahon (MAH-Minorca) - 23 min drive

Restaurants

  • ‪La Bella Napoli - ‬4 min walk
  • ‪Restaurant Cranc Pelut - ‬16 min drive
  • ‪Restaurant Chino Hong Kong - ‬10 min walk
  • ‪Es Cranc - ‬18 min drive
  • ‪Beach Club - ‬10 min drive

About this property

Club Hotel Aguamarina Waterpark

Family-friendly beach hotel with 5 outdoor pools
Some rates at Club Hotel Aguamarina Waterpark are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Club Hotel Aguamarina Waterpark offers its guests a complimentary water park, 5 outdoor swimming pools, an outdoor tennis court, and a waterslide. There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A children's pool, a seasonal outdoor pool, and a nightclub are also featured at the family-friendly Club Hotel Aguamarina Waterpark. An airport shuttle (available on request) is available for a fee. Self parking is free.

This 3.5-star Mercadal hotel is smoke free.

  • 549 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Nightclub
  • Karaoke
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar by the pool
Club Hotel Aguamarina Waterpark offers 549 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to balconies. A pillow menu is available. LED televisions come with satellite channels. Bathrooms include bathtubs or showers and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Refrigerators, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

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Palladium Hotel Menorca
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  • Pool
  • Breakfast included
  • Spa
  • All-inclusive available
4.4 out of 5, Excellent, 115 reviews
The price is CA $420
CA $472 total
includes taxes & fees
Jul 28 - Jul 29
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Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Mini golf
  • Playground
  • Refrigerator on request
  • Snack bar/deli
  • Splash pad
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 10:30 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10 to 15 for adults and EUR 6 to 8 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Gym
  • Heated pool
  • Hiking/biking trails
  • Karaoke
  • Kayaking
  • Mini golf
  • Mountain biking
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Shopping
  • Snorkeling
  • Splash pad
  • Table tennis
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LED TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 to 15 for adults, and EUR 6 to 8 for children
  • Airport shuttle fee: EUR 60 per person (one-way)
  • Airport shuttle fee per child: EUR 60 (one-way), (from 2 to 11 years old)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 9:30 AM to 7:30 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Club Aguamarina Mercadal
Club Hotel Aguamarina Mercadal
Club Hotel Aguamarina ES MERCADAL
Club Aguamarina ES MERCADAL
Club Aguamarina
Club Hotel Aguamarina Hotel
Club Hotel Aguamarina Mercadal
Club Hotel Aguamarina Hotel Mercadal

Frequently asked questions

How close is Club Hotel Aguamarina Waterpark to the airport?

Club Hotel Aguamarina Waterpark is 14.3 mi (23-min drive) away from the Mahon (MAH-Minorca) airport, the closest popular airport to the property.

How much does it cost to stay at Club Hotel Aguamarina Waterpark?

As of Jul 25, 2026, prices found for a 1-night stay for 2 adults at Club Hotel Aguamarina Waterpark on Jul 31, 2026 start from CA $325, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Club Hotel Aguamarina Waterpark have an airport shuttle?

Club Hotel Aguamarina Waterpark offers an airport shuttle from 9:00 AM to 10:30 PM, on request, for a charge of EUR 60. per person, one-way.

How close is Club Hotel Aguamarina Waterpark to the beach?

This hotel is a short 8-minute walk from Playa Arenal d'en Castell and 12 mi (24-min drive) from Son Bou Beach. Don't forget your sunscreen!

Does Club Hotel Aguamarina Waterpark offer free breakfast?

Free breakfast isn’t offered at Club Hotel Aguamarina Waterpark, but buffet breakfast is offered for a fee of between EUR 10 and 15 for adults, EUR 6 and 8 for children. It's available every day from 8:00 AM to 10:00 AM.

Is there a casino at Club Hotel Aguamarina Waterpark?

No, there is no casino at this hotel.

What time is check-in at Club Hotel Aguamarina Waterpark?

Check-in begins at 2:00 PM.

Is there free parking at Club Hotel Aguamarina Waterpark?

This hotel offers free self parking.

Does Club Hotel Aguamarina Waterpark have a pool?

Club Hotel Aguamarina Waterpark features 5 outdoor pools and a children's pool. Guests can enjoy pool access from 9:30 AM to 7:30 PM.

Does Club Hotel Aguamarina Waterpark have a restaurant?

Yes, there are 2 restaurants on site.

Does Club Hotel Aguamarina Waterpark have a spa?

There are no spa services available at this hotel.

How close is Club Hotel Aguamarina Waterpark to downtown Mercadal?

Club Hotel Aguamarina Waterpark is 0.2 mi away from Punta Grossa.

Club Hotel Aguamarina Waterpark Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 18 out of 52 reviews
Rating 8 - Good. 17 out of 52 reviews
Rating 6 - Okay. 10 out of 52 reviews
Rating 4 - Poor. 5 out of 52 reviews
Rating 2 - Terrible. 2 out of 52 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

STEFANIA

Liked: Staff & service
Disliked: Cleanliness
Location near to the main beaches in Minorca.
Stayed 6 nights in Oct 2024
Verified

4/10 Poor

Iwona

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Oct 2024
Verified

6/10 Okay

Chazelle

Liked: Amenities
The property was okay but the bunk bed didn’t have safety on top an the ladder moved when climbing down it… The staff are nice, but the people staying there are racist. I thought racism had changed but clearly not
Stayed 7 nights in Apr 2025
Verified

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Besides the location, this hotel has little to offer. The buffet lunch and dinners were basically the same foods every day for both meals (and not very good), the snack bar offered terrible sandwiches with cold/old fries, and although its 'all-inclusive', there is an upcharge for a lot of things (for example, there's an appealing gelato station at the snack bar with 16 flavors of ice cream, but the only ice cream included in the all-inclusive is a tiny vanilla or strawberry frozen ice cream cup). You even have to rent beach towels to use during your stay. If you're looking for some pools for your kids to play in, this is the place - if you're looking for an upscale all-inclusive resort, definitely skip this place.
Stayed 3 nights in Aug 2023
Verified

6/10 Okay

Martijn

Let me start with the positive: the location is very good. The beach is one of the best in Spain and the water is crystal clear. Good for small children as there are hardly waves. The hotel is right at the beach. Just a nice walk down. The negative: we didn’t like the food so much. The rooms are small and our view was the garbage place of the hotel. What we disliked the most though were the people who come to this hotel. Mostly British families, extremely loud, drinking alcohol from the morning to the evening, smoking all the time. Think tattoos, football jerseys, bad manners. So if you want to have a bit of peace and quiet and are used to 4 stars I wouldn’t recommend this place.
Stayed 14 nights in Sep 2024
Verified

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très gentil a l'écoute. Hôtel propre et de très bonnes installations avec la plage accessible à pied, a ce prix là Tres bien. Buffet du restaurant assez varié, nourriture assez basique mais pas mal de choix.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Elfriede

Die Zimmer
Stayed 8 nights in Oct 2025
Verified

8/10 Good

chantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bien,
Stayed 7 nights in Sep 2025
Verified

8/10 Good

Claire

Liked: Staff & service
Etablissement idéal pour vacances en famille, bien situé.
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

C'est l'usine, très propre mais très bruillant

Hôtel très propre et staff très accueillant et sympathique. Mais les chambres sont des chambres d'hôpital, les murs sont très fins. On avait en direct la TV du voisin de droite, celle du voisin de gauche et le karaoké du bar situé juste en dessous. Les piscines sont super
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

MARIA ROSARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estancia.

Nos hizo un buen tiempo y pudimos disfrutar de la playa, que está súper cerca del hotel. Las instalaciones son buenas y el trato del personal magnífico.
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

jacky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant et Hôtel Bruyant Manque de variétés au restaurant surtout dans les desserts
Stayed 6 nights in Oct 2024
Verified

8/10 Good

Alex

Liked: Staff & service
Muy bonita la playa
Stayed 5 nights in Sep 2024
Verified

8/10 Good

Erica

Liked: Staff & service
Disliked: Cleanliness
Odore di cibo fastidioso nel ristorante blocco B
Stayed 9 nights in Aug 2024
Verified

10/10 Excellent

pasquale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hôtel dans une baie magnifique

Hôtel sympa dans un très bel environnement. L'hôtel se compose de plusieurs bâtiments, répartis sur une assez grande surface avec 4 piscines, club pour enfants, animations,...et donc beaucoup de monde y circule. Les repas sont servis sous forme de buffets qui sont assez répétitifs mais on y trouve quand même de quoi manger...dommage que le comportement de certains clients vient parfois gâcher la prise des repas. Un grand merci à Isabel et son équipe qui font des efforts pour satisfaire chacun. Les chambres sont de taille correcte, très propres avec des lits confortables. L'accueil a été très agréable, un grand merci à Elena et toute l'équipe de la réception qui font de leur mieux pour toutes les demandes. Un simple sourire et un geste amical vous permettent de vous sentir chez vous. Un point à améliorer c'est le nombre de places de parking pour PMR. Pour tout l'hôtel , il n'y en a que 2, c'est un peu limite!!! Il faudrait également un règlement beaucoup plus strict notamment pour le bruit occasionné par certaines personnes après minuit... Les alentours de l'hôtel permettent de faire de jolies balades , un véhicule est nécessaire pour aller visiter les sites importants de l'île de Minorque jamais trop éloignés de l'hôtel. La plage est très belle, bien aménagée et propre et le soir, on peut observer un coucher de soleil sublime. Un hôtel idéal avec une bonne infrastructure pour passer de bons moments.
Stayed 7 nights in Apr 2023
Verified

10/10 Excellent

Maria Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien lo que la animación solo para guiris eso no nos gusto
Stayed 4 nights in Apr 2023
Verified

2/10 Terrible

Nathalie

Disliked: Staff & service, property conditions & facilities, room comfort

Hôtel atroce !

Hôtel très bas de gamme. Le All inclusif est fictif, il ne concerne que 10% de la nourriture et boissons (tout le reste est payant) La nourriture est mauvaise, beaucoup de choix mais aucune qualité (que du congelé ou des conserves) aucun produit frais. L’isolation phonique des chambre est inexistante, vous entendez absolument tout jusqu’au chuchotement de la chambre d’à côté. Seul l’emplacement en bord de mer est sympa, et la gentillesse du personnel.
Stayed 3 nights in Apr 2023
Verified

8/10 Good

Carole

Liked: Cleanliness, staff & service, amenities
L'accès à la plage
Stayed 7 nights in Apr 2023
Verified

8/10 Good

Muzafer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le meilleur emplacement , belle plage joli hôtel Le moins trop de bruit d’enfants ,cuisine très repititive
Stayed 7 nights in Jun 2022
Verified

8/10 Good

Oliver

Liked: Cleanliness, property conditions & facilities, room comfort

Above average

Check in experience was very slow and as there are currently two blocks open with two receptions, you have a 50/50 chance of getting the wrong one. Rooms are a little primitive but clean. Make sure to bring your own travel kettle, mug and beach towels as these are not provided but are available for a rental charge of around €2.50 per day. Evening entertainment wasn't great, a little dated and not really aimed at mid30's friends but more at families. Food options were good, not a huge amount of variation, but very solid. Always something to eat. Lots of sun-loungers around and no made scramble for these. Pool's are open between 9.30 and 7.30
Stayed 4 nights in Jul 2021
Verified

4/10 Poor

Sylvie

Disliked: Cleanliness, property conditions & facilities, room comfort
Vaiselle pour les buffets et petits déjeuners pas propres. Protocole Covid pas respectézu cours des repas. Literie dure très inconfortable.
Stayed 3 nights in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
El alojamiento tiene instalaciones geniales y vistas bonitas, 5 piscinas lo que hace que no este todo tan lleno, piscina solo para adultos que se agradece muchísimo, dos restaurantes y 2 bares lo que evita colas. El personal de restaurantes, bares y animación genial, hacen un gran esfuerzo para brindar un buen servicio a pesar de todas las condiciones y los pocos que eran. El personal de piscina es un poco más complicadillo no se ponen de acuerdo en las medidas y cierran la piscina 15 o 20 minutos antes de la hora establecida porque tienen que recogerlo todo. Punto que también es un negativo para el hotel, cierran todas las piscinas a las 19 :30 y ya no puedes acceder lo cual es muy distinto en otros hoteles, que cierran más tarde o simplemente lo dejan abierto advirtiendo de que no hay socorristas después de una hora determinada. El otro punto negativo la comida, esta bastante mal. Ya lo había visto en los comentarios pero lo pude comprobar, es muy repetitiva y lo peor que muchas cosas están mal elaboradas, no piensan mucho en intentar variar dentro de lo que tienen claro, que estamos hablando de un hotel de 3 estrellas y eso lo entendemos. Lo mejor el chef del restaurantes de vistas al mar, es italiano y prepara unas pastas de sueño. Como resumen realmente recomiendo el hotel creo que son detalles que se pueden corregir y con esas instalaciones y el personal que tenéis podéis dar un servicio de 10 y también hay considerar todo el tema del covid que afecta mucho.
Stayed 10 nights in Jun 2021
Verified

8/10 Good

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel aprazível com excelente praia

Agradavel no geral. O hotel dispõe de uma zona exterior muito agradável e uma praia excelente. Deve melhorar a qualidade e diversidade do buffet, principalmente ao jantar
Stayed 8 nights in Jul 2019
Verified

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we have previously stayed here with our children , but haven't been since 2007 it was great to see familiar faces , and shocked that the bar staff remembered us. Hotel fairly full. had a short break for our wedding anniversary look forward to visiting again
Stayed 3 nights in Oct 2018
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel , fantastic food and staff. Next to one of the best beaches on the island having travelled around it. Good location to road network to get around the island. would thoroughly recommend here!
Stayed 10 nights in Sep 2018