In Mérida .Stay at this Mérida hotel and you'll be within 2 miles (3 km) of Animaya Zoological Park and 6 miles (10 km) of Zoological Park of Centenario. Parque Zoológico del Centenario and Park of the Americas are also within 6 miles (10 km).
What's nearby
US Visa Applicant Service Center - 10 min drive - 8.5 km
Mérida Cathedral - 11 min drive - 9.2 km
U.S. Consulate Merida - 12 min drive - 10.7 km
Yucatan International Convention Center - 12 min drive - 10.7 km
Paseo de Montejo - 12 min drive - 11.1 km
Getting around
Teya-Merida Station - 36 min drive
Mérida International Airport (MID) - 17 min drive
Restaurants
Estrella de Mar II - 7 min drive
Jardín Mastache - 6 min drive
Cazito Mágico Juan Pablo - 4 min drive
Plaza Garibaldi - 7 min drive
Pollos el Leñador - 5 min drive
About this property
Hacienda Susula
Enjoy 3 outdoor pools at this 3.5-star Mérida hotel
Hacienda Susula offers its guests 3 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at the pool bar. Free breakfast is served daily.
Hacienda Susula also features a rooftop terrace, a garden, and a picnic area. Self parking is free.
This 3.5-star Mérida hotel is smoke free.
31 guestrooms or units
Continental breakfast (free)
Terrace on the roof
Front desk (24 hours)
Storage area for luggage
Wedding services available
Garden
Outdoor picnic space
No smoking on site
Bar by the pool
Dining venue
Hacienda Susula offers 31 air-conditioned accommodations with safes and irons/ironing boards. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and complimentary toiletries. Additionally, rooms include ceiling fans and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Free continental breakfast available daily 7:30 AM to 11:30 AM
A poolside bar
A restaurant
Couples/private dining
Things to do
3 outdoor pools
Accessibility
No elevator
Smooth flooring in room
Room amenities
Bedroom
Blackout drapes
Hypo-allergenic bedding
Premium bedding
Bathroom
Free toiletries
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Coffee/tea maker
Limited room service
Minibar
More
Air conditioning
Ceiling fan
Connecting rooms available
Electrical adapters
Iron/ironing board
Safe
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.
We should mention
Pool access available from 9:30 AM to 10:00 PM.
Children may not be eligible for complimentary breakfast.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Property is also known as
Hacienda Susula Hotel
Hacienda Susula Mérida
Hacienda Susula Hotel Mérida
Hacienda Susula Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 14 out of 23 reviews
10 - Excellent
14
Rating 8 - Good. 5 out of 23 reviews
8 - Good
5
Rating 6 - Okay. 1 out of 23 reviews
6 - Okay
1
Rating 4 - Poor. 3 out of 23 reviews
4 - Poor
3
Rating 2 - Terrible. 0 out of 23 reviews
2 - Terrible
0
8.6/10
Cleanliness
8.4/10
Staff & service
10/10
Amenities
8.8/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Excellent
James
Jul 25, 2024
James
Stayed 1 night in Jul 2024
4/10 Poor
Hector
Travelled with family
Feb 22, 2025
Disliked: Cleanliness
Mala experiencia
La habitación no contaba con amenidades (jabón, shampoo, crema, etc.) tampoco había control del A/C y de TV, no hay teléfono en la habitación para llamar a recepción, tuve que salir a buscar al personal quienes me dijeron que no hay teléfono para llamar a recepción y solo es llamando al celular de la chica de recepción lo que no se me hace nada profesional del hotel, la alberca super sucia, lástima ya que está muy bonita y grande, no vale la pena el costo que pague por lo que ofrecieron.
Todo esta super bien el restaurante es una joya, la comida es muy buena sin embargo el servicio es pesimo ya que es muy lento, para llevarme una cerveza a mi cuarto duraron 1hr 30min
El lugar muy bonito, limpio, la alberca bastante amplia, todo muy bien, solo faltaría mas opciones de alimentos , ya que la carta de restaurante tiene pocas opciones