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Hilton Garden Inn Merida

3.5 star property
3.5-star hotel near Paseo de Montejo

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Hilton Garden Inn Merida

Photo gallery for Hilton Garden Inn Merida

Outdoor pool, sun loungers
Standard Room, 1 King Bed, Non Smoking | View from room
Premium bedding, minibar, in-room safe, desk
Buffet
Street view

Overview of Hilton Garden Inn Merida

Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
Calle 17, 104-108a Col. Vista Alegre, Mérida, YUC, 97130
  • Popular LocationPlaza Altabrisa5 min walk
  • Popular LocationStar Medica Hospital6 min walk
  • Popular LocationPaseo de Montejo6 min drive
  • AirportMerida, Yucatan (MID-Manuel Crescencio Rejon Intl.)31 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | View from room

Standard Room, 2 Double Beds, Non Smoking

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

42-inch LED TV with satellite channels, TV

Junior Suite, 1 King Bed, Non Smoking

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

  • 57 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower) | Living area

Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Mérida

In Mérida .At this hotel, you'll be steps from UpTown Mérida and within a 10-minute walk of Plaza Altabrisa. Star Medica Hospital and Specialty Regional Hospital are also within half a mile (1 km).

What's nearby

  • Plaza Altabrisa - 5 min walk
  • Star Medica Hospital - 6 min walk
  • Specialty Regional Hospital - 10 min walk
  • Paseo de Montejo - 6 min drive
  • La Isla Mérida Cabo Norte - 8 min drive

Getting around

  • Mérida International Airport (MID) - 31 min drive

Restaurants

  • Starbucks - 1 min walk
  • La Casa de los Abuelos - 2 min walk
  • T.G.I. Friday's - 1 min walk
  • La Gibba Tacos Árabes - 6 min walk
  • Vips - 1 min walk

About this property

Hilton Garden Inn Merida

3.5-star hotel near Paseo de Montejo
Hilton Garden Inn Merida offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Merida. Free self parking is available.

This 3.5-star Mérida hotel is smoke free.

  • 126 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 2017
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Terrace
  • Beauty salon
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Merida offers 126 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 42-inch LED televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Languages

English, French, German, Spanish

Property amenities

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: MXN 260 for adults and MXN 160 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Golfing
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch LED TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: MXN 1150 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 260 for adults and MXN 160 for children
  • Pet fee: MXN 1150 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Contactless check-out is available.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Merida Hotel
Hilton Garn Inn Merida Hotel
Hilton Garden Inn Merida Hotel Mérida
Hilton Garden Inn Merida Mérida
Hilton Garden Inn Merida Hotel
Hilton Garden Inn Merida Mérida
Hilton Garden Inn Merida Hotel Mérida

Hilton Garden Inn Merida Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 425 out of 747 reviews" "
Rating 8 - Good. 209 out of 747 reviews" "
Rating 6 - Okay. 63 out of 747 reviews" "
Rating 4 - Poor. 21 out of 747 reviews" "
Rating 2 - Terrible. 29 out of 747 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Billy Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff… Access to transportation and shopping options was great. Highly recommend staying at Hilton Garden Uptown…
Stayed 2 nights in Jan 2024

10/10 Excellent

Soraya

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está céntrico, los cuartos muy bonitos y limpios. El staff desde que llegamos muy amables.
Stayed 2 nights in Nov 2023

6/10 Okay

Emilio

Liked: Staff & service, amenities
Disliked: Cleanliness
Location is unbeatable because my family live in a short walking distance. Residential/local area. I had problem with the door/key. Had to be reseted twice. At the end I sk for a change of room. The new assigned room had no alarm/radio/clock, iron. Toilet was dirty. Borders of the floor shower is getting black. Sheets are are transparent and with spots. I went to the buffet, as usual, it looks empty, because they are not keeping the dishes fresh and full. They wait until teh dish in completely gone to bring more food. Its sad that the head management and owners do not invest accordingly. I will continue staying here because the convenience location.
Stayed 3 nights in Sep 2023

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place to stay. The staff is friendly and welcoming. The food is delicious.
Stayed 2 nights in Sep 2023

10/10 Excellent

Rosa

Stayed 2 nights in Sep 2023

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good. For what I paid, I expected more. The bar was never open. Buffet was wonderful. People kind and thoughtful
Stayed 3 nights in Aug 2023

6/10 Okay

Miguel, Buford

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is located in a shopping mall. The parking (if you are driving) is in the Malls main parking garage. You will have to go through the mall to reach the elevator. Service was okay, but lacked the bare essentials like giving you only two bath towels. Hotel is not bad for a business trip, but I would not recommend for a vacation.
Stayed 3 nights in Jul 2023

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities
Toallas manchadas de maquillaje, sábanas sucias, pasador de seguridad del cuarto roto, tristemente habido en decadencia este hotel, está muy descuidado.
Stayed 1 night in Jul 2023

8/10 Good

Francisco

Stayed 2 nights in Jul 2023

10/10 Excellent

William

Stayed 1 night in Jul 2023