2/10 Terrible
Frank
29 Jan 2024
You cancelled our reservation the afternoon before we left. You booked us at Hotel Marionetas nearby. You explained that it was because the room was under construction. We went there and our name was never on their list of bookings. The room was not in construction. People were using the room. The hotel you put us in was a poor alternative. There should be zero stars on this failure on your part.
Frank
Stayed 3 nights in Jan 2024