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"Decent place to spend a night. I don't know what to make out of haters that seem to have nothing to do except criticize everything in in their lives t ... " More

By a verified traveller on Sat 06 Jul 2019

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Hotel Description

Enjoy the free WiFi at this Merrillville hotel

In Merrillville

A stay at this hotel places you within half a mile (1 km) of Westfield Southlake Mall and 3 miles (5 km) of Vibra Hospital of Northwestern Indiana. Pinnacle Hospital Crown Point and Methodist Hospitals Diabetes are also within 3 miles (5 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. Dry cleaning, laundry facilities, and free newspapers are also on offer.

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $90* Per night/room 21 Apr. - 22 Apr.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn ratings based on 13 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn

Everyone (10) Couples (2) Family (1)
5 out of 5

Posted by on 27 Dec. 2023

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Comment from Hotel Management

30 Dec. 2023 by Manager

Hello Ryan,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a wonderful experience with us. We strive to provide excellent service and quality accommodations to all our guests. We hope to welcome you back soon for another exceptional stay!

4 out of 5

Posted by on 5 Nov. 2022

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Comment from Hotel Management

7 Nov. 2023 by Manager

Hello Julie,Thank you for your feedback! We appreciate your positive rating and are glad to hear that you found our hotel satisfactory. If there is anything else we can assist you with, please don't hesitate to reach out to us. We hope to have the opportunity to welcome you back in the future for another enjoyable stay.

5 out of 5

Posted by on 13 Jul. 2022

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3 out of 5

Posted by on 4 Aug. 2021

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5 out of 5

Posted by on 24 Jun. 2021

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2 out of 5
I would never come back to this Quality INN, and I would not recommend it to anyone.

Posted by on 15 Aug. 2019

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4 out of 5
Decent place to spend a night. I don't know what to make out of haters that seem to have nothing to do except criticize everything in in their lives that is short of perfection. If you are going to spend less than 100,it's not going to be a stay on the French Riviera.

Posted by on 6 Jul. 2019

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4 out of 5

Posted by on 1 Apr. 2019

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Comment from Hotel Management

2 May 2019 by jay

Thanks for staying with us. We appreciate your feedback

2 out of 5
Very low class. Curtains at window are shredded. Not clean room. Breakfast was OK. Guess you get what you pay for. But will not choose Quality Innagain.

Posted by on 9 Mar. 2019

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Comment from Hotel Management

4 May 2019 by jay

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

3 out of 5

Good visit

It was what you expect for $75. The room was nice. The bed was comfortable. The pool was kinda dirty, there was something gritty on the floor of the hot tub. The breakfast wasn't very good. There was a lot of variety though and we found something that tasted good. You get what you pay for.

Posted by on 13 Jul. 2017

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Comment from Hotel Management

9 Aug. 2017 by Dipen Patel

Thank you for your honest review. We apologize for the inconvenience you had. We have made improvements and we are sure that you will enjoy your next stay with us. Your happiness is our pleasure. Thank you

Property Features

Public spaces have free WiFi. There's an onsite business center. The business-friendly Quality Inn also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. Smoking is allowed in designated areas at this Merrillville hotel.

  • 1 building
  • 58 guestrooms or units
  • 3 levels
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Inn offers 58 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. This Merrillville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 2:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Children stay free 13
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Masks are compulsory at the property

Hotel Names

  • Quality Inn Merrillville
  • Quality Merrillville
  • Quality Inn Hotel
  • Quality Inn Merrillville
  • Quality Inn Hotel Merrillville

You should know

  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.