4.2 out of 5

"Good location, close to the museums, walking distance. Will stay there again. " More

By a verified traveller on Mon 29 May 2017

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Hotel Description

4.5-star luxury hotel near Teatro Metropólitan

Central Mexico City getaway

With a stay at this Reforma hotel, you'll be within half a mile (1 km) of Teatro Metropólitan and 2 miles (3 km) of Palacio de Bellas Artes. Reforma 222 and Zocalo are also within 2 miles (3 km).

Luxury amenities

A full-service spa, 3 restaurants, and 3 spa tubs are all featured at this luxury hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. You'll appreciate the indoor pool, bar/lounge, and coffee shop.

Free WiFi, flat-screen TVs

The 505 soundproofed guestrooms offer free WiFi and 24-hour room service. Flat-screen TVs come with cable channels, and other amenities include hair dryers and safes.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$118 per night

Suite, Business Lounge Access (Premium Level)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Single Room

Bed Count 1 King Bed Maximum Occupancy 1 Max

Suite, City View (Business Lounge Access Premium Level)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room (Executive)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Single Room (Executive)

Bed Count 1 King Bed Maximum Occupancy 1 Max

Barceló México Reforma ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Barceló México Reforma

Everyone (13) Couples (1)
5 out of 5
This hotel is in a great and safe location. The staff is friendly and helpful. The rooms are elegant, clean, and comfortable. I’d definitely stay here again.

Posted by on 13 Apr. 2019

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Comment from Hotel Management

13 Apr. 2019 by LPO

Dear Guest, Thank you for the great feedback of your recent holiday experience at our Barceló México Reforma; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Ena Navarro Quality and Service

5 out of 5

Posted by on 4 Apr. 2019

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Comment from Hotel Management

30 Apr. 2019 by LPO

Estimado Huésped, Agradecemos su valoración. Es maravilloso saber que usted tuvo una experiencia más que placentera. Esperamos volver a recibirle en una próxima ocasión y hacerle sentir como en casa. Ena Navarro Calidad y Servicio

4 out of 5
I liked the location. It was close to many of the city sights. I felt the coincierge, although, helpful weren't real knowledgeable regarding places to see (especially for a first time visitor. In the past, (at other hotels) the staff was able to provide some ideas and direction. Outside of this , I would repeat my stay at this hotel.

Posted by on 13 Mar. 2019

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Comment from Hotel Management

13 Mar. 2019 by LPO

Dear Guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Ena Navarro Quality and Service

5 out of 5

Posted by on 18 Feb. 2019

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Comment from Hotel Management

29 Apr. 2019 by LPO

Estimado Huésped, Agradecemos su valoración. Es maravilloso saber que usted tuvo una experiencia más que placentera. Esperamos volver a recibirle en una próxima ocasión y hacerle sentir como en casa. Ena Navarro Calidad y Servicio

5 out of 5

Posted by on 13 Dec. 2018

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Comment from Hotel Management

15 Dec. 2018 by LFR

Estimado Huésped, Agradecemos su valoración. Es maravilloso saber que usted tuvo una experiencia más que placentera. Esperamos volver a recibirle en una próxima ocasión y hacerle sentir como en casa. Ena Navarro Calidad y Servicio

5 out of 5
Good location, close to the museums, walking distance. Will stay there again.

Posted by on 29 May 2017

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Comment from Hotel Management

31 May 2017 by TIR

Dear guest, Thank you for taking the time to provide this feedback. It is so wonderful to hear that you were pleased with your accommodations and our staff took exceptional care of you. We hope we will have another opportunity to exceed your expectations again very soon! Touran I. Rateb General Director

3 out of 5

Most amenities separate an way too EXPENSIVE

the service was great, but the amenities such as taxis from the hotel, bottle water in the room and coffee were not free and EXTREMELY EXPENSIVE.

Posted by on 29 Aug. 2016

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Comment from Hotel Management

2 Sep. 2016 by Francesc

Dear guest, Thank you very much for your review of your recent stay at our hotel as well as your kind comments about the service. Our commitment is to make your stay a pleasant and unforgettable one, based on high standards of hospitality and service, in regards to your concerns kindly be informed in your room you can find a bottle of water per person per stay, and the taxi company is a thirth part, so we are unable to change their rates. Please accept our apologies for the inconvenience you mention. Should you require any further assistance do not hesitate to contact us. General Manager

3 out of 5

Pretty much close to everything in town!

Beautiful hotel , I think it will be great when the updates are finish but right now there is a lot of noise from the workers all night long👎We wanted rooms together with our daughters but they were down the hall from us. Where they were it smelt like sewer👎I would go back but would want the updates finished !!!!

Posted by , from Minnesota on 16 Oct. 2015

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4 out of 5
its a nice hotel, it is currently under reconstruction but they are doing a good job of making it invisible to their clients. It is nicely located to buses, taxis, and the subway. it seemed very clean and respectable. On the downside, it does have a proper bar, maybe that's normal for Cuidad de Mexico, I'm not sure. But when you are traveling in a group its nice to have one as a gathering location.

Posted by on 6 Aug. 2015

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5 out of 5

Very nice.

Good service, very clean. Excellent location. I would recommend this hotel to anyone looking for a pleasant experience.

Posted by on 1 Aug. 2015

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Property Features

Barceló México Reforma offers its guests a full-service spa, 3 spa tubs, an indoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 6308 square feet (586 square meters) and includes a conference center. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Barceló México Reforma. For a fee, parking is available. A complete renovation of Barceló México Reforma was completed in November 2015. This 4.5-star Mexico City hotel is smoke free.

  • 1 building
  • 505 guestrooms or units
  • 20 levels
  • 3 dining venues
  • 6308 sq ft of conference space
  • 586 sq m of conference space
  • Built in 1995
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Mexico City, Distrito Federal (MEX-Mexico City Intl.) (10.1 km / 6.3 mi)
  • Train station: Mexico City Buenavista Station (2.1 km / 1.3 mi)
  • Metro station: Hidalgo Station (0.5 km / 0.3 mi)
  • Parking: Valet parking and extended parking available for a surcharge

Room Amenities

Barceló México Reforma offers 505 air-conditioned accommodations with safes and bathrobes. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to noon.

La Fontana - This family restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Reforma Uno Bar - Onsite bar. Open daily.

Sonora Grill - This theme restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Open select days.

Starbucks - Onsite coffee shop. Open daily.

Daikoku - This restaurant specializes in Japanese cuisine. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

3 spa tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

Spa Services

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at 11:30 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

Guests will receive an email from the property manager with check-in and check-out instructions.

Guests will receive an email from the property manager with check-in and check-out instructions.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pets

  • No pets allowed

Policies

Children are allowed in the pool 10 AM-2 PM and 4-6 PM, and must be accompanied by an adult. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Security system

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 16 for adults and USD 8 for children (approximately)
  • Valet parking fee: USD 7.00 per night
  • Extended parking fee: USD 7 per night
  • Early check-in fee: USD 50 (subject to availability)
  • Onsite credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Barceló México Reforma Hotel Mexico City

You should know

  • Pool access available from 6 AM to 8 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Added Benefits


Book a stay in any "Premium Level" room type and receive the following benefits: check-in at 7 AM and check-out at 10 PM in the 12th floor lounge; choice of American-style breakfast in the 12th floor lounge 7-10 AM or a breakfast buffet at El Caballito restaurant on floor LL from 6:30 AM to noon; snacks in the 12th floor lounge 11 AM-9 PM; 25% discount at U-Wellness SPA on the 9th floor; complimentary washing and ironing (maximum of 1 garment per stay; subject to the laundry service schedule policies); early check-in and late check-out (subject to availability); and polishing service for 1 pair of shoes (once per stay in accordance with established schedule).


Must book "Premium Level" room type to receive benefits. Full details at check-in. All food and drinks that are served in the lounge may not be taken to guestroom. External visitors are not permitted in the lounge or restaurant on the 12th floor; facilities will be closed 10 PM-7 AM. Offer subject to availability. Food and beverage discount details provided at check-in. Taxes and gratuities may not be included. Spa appointment may be required. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.