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Hotel Description

Family-friendly 4-star hotel near Parque Zoologico de Chapultepec

City center stay

Within a 15-minute walk of this Reforma hotel, you'll find Museo de Arte Moderno and Tamayo Museum of Contemporary Art. Castillo de Chapultepec and Parque Zoologico de Chapultepec are also within 2 miles (3 km).

Multiple dining options

This traditional hotel includes 7 restaurants, an outdoor pool, and a 24-hour fitness center. Families will appreciate the onsite laundry facilities, kid-friendly dining, and in-room childcare. Enjoy a meal in one of the 2 coffee shops/cafés and free perks like free self parking and WiFi in public areas.

Free WiFi, plasma TVs

In addition to plasma TVs with cable channels, the 712 guestrooms offer free WiFi and minibars. Other amenities include rainfall showerheads, hair dryers, and safes.

Deluxe Room, 2 Double Beds (No Fumar)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$157* Per night/room 22 Feb. - 23 Feb.

Camino Real King Club No Fumar

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite King - Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite Chapultepec - Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite Fiesta - Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, Non Smoking, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Camino Real Polanco Mexico ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Camino Real Polanco Mexico

Everyone (3) Family (2)
4 out of 5
Good value for the money. Crews were running improvements which are welcome.

Posted by on 10 Jan. 2020

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Comment from Hotel Management

10 Jan. 2020 by Stefano Kirnbauer

Dear Guest, I am very happy to read that you enjoyed your stay and truly appreciate your feedback. If your travels bring you back to Mexico City, I hope you’ll give us another opportunity to serve you. Kind regards. Stefano Kirnbauer General Manager Camino Real Mexico City

5 out of 5
The artwork and architecture are stunning. Great quiet location. The bath amenities were a nice upscale touch.

Posted by on 28 May 2019

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Comment from Hotel Management

29 May 2019 by Jorge Ortiz

Dear guest, I would like to thank you for the time you took to write to us about your recent experience at the Camino Real Polanco hotel in Mexico City, I do value your feedback. My team and I would appreciate the opportunity of being able to welcome you back and of being of service to you in the near future. Once again, thank you for your comments. At your service any time!

5 out of 5
Absolutely wonderful Been there many times and it’s great every time

Posted by , from Wisconsin on 10 Dec. 2018

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Comment from Hotel Management

10 Dec. 2018 by Thank you

Dear guest, Thank you so much for your preference, visit and comments. Welcome back soon!

5 out of 5
Nice location, Great rions, Good service. I enjoyed my stay and definitely will go back.

Posted by on 2 Oct. 2018

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Comment from Hotel Management

2 Oct. 2018 by Thank you

Dear guet, Thank you so much for your preference, evaluation and comments. Welcome back soon! Regards

4 out of 5


We unexpectedly had to stay in Mexico City two nights with our infant and this hotel was a lifesaver. Being attached to the airport was so much easier than taking our son in the taxis. With a nursing infant I stayed in the room and used room service. The food was great and the staff was very helpful and most spoke adequate english. My husband was dealing with customs for us and the airport being across the street and taxi service there being reliable made this very convenient. Expensive but very safe and very pleasent.

Posted by on 31 Dec. 1999

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Property Features

Camino Real Polanco Mexico offers its guests an outdoor pool and a 24-hour fitness center. There are 7 restaurants and 2 coffee shops/cafés on site. There's an onsite business center. Public spaces have free WiFi. There are 22 meeting rooms available. A terrace, gift shops/newsstands, and a garden are also featured at the family-friendly Camino Real Polanco Mexico. Free self parking is available.

  • 1 building
  • 712 guestrooms or units
  • 5 levels
  • 7 dining venues
  • 2 coffee shops
  • Built in 1968
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking , Valet parking (surcharge)


  • Airport: Mexico City, Distrito Federal (MEX-Mexico City Intl.) (15.5 km / 9.6 mi)
  • Train station: Mexico City Buenavista Station (5 km / 3.1 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Camino Real Polanco Mexico offers 712 accommodations with minibars and safes. 50-inch plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • Plasma television
  • Cable channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11:30 AM.

La Huerta - This family restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.

Token - Onsite coffee shop. Open select days.

Bistro - This bistro specializes in Mediterranean cuisine. Open daily.

Café Tamayo - Onsite coffee shop. Open daily.

China Grill - This fine-dining restaurant specializes in Asian cuisine. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18


  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No elevators
  • No pets or service animals allowed
  • Number of children who can stay free - 2


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 366 for adults and MXN 350 for children (approximately)
  • Valet parking fee: MXN 125 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Camino Real Hotel Polanco Mexico
  • Camino Real Polanco Mexico
  • Camino Real Polanco Mexico Hotel
  • Camino Real Polanco Mexico Hotel
  • Camino Real Polanco Mexico Mexico City
  • Camino Real Polanco Mexico Hotel Mexico City

You should know

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 3-device limit. WiFi in public areas is also free and has a 3-device limit.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.