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Camino Real Polanco Mexico

4.5 star property
Family-friendly 4.5-star hotel near Parque Zoologico de Chapultepec

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Photo gallery for Camino Real Polanco Mexico

Food and drink
Property preview
Private pool
Junior Suite Superior
Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Mariano Escobedo 700, Col Anzures, Mexico City, CDMX, 11590
  • Place, Paseo de la Reforma
    ‪5 min walk‬
  • Place, Chapultepec Castle
    ‪12 min walk‬
  • Place, Angel of Independence Monument
    ‪17 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Superior Two Beds

Deluxe Superior Two Beds

Deluxe Superior Two Beds

8.8 out of 10
Excellent
(20 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

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Junior Suite

Junior Suite

8.4 out of 10
Very good
(5 reviews)
  • 110 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Fiesta

Suite Fiesta

Suite Fiesta

10.0 out of 10
Exceptional
(3 reviews)
  • 110 sq m
  • Sleeps 2
  • 1 King Bed

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Deluxe King

Deluxe King

9.0 out of 10
Wonderful
(97 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Superior King

Deluxe Superior King

Deluxe Superior King

9.4 out of 10
Exceptional
(20 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite

Master Suite | Garden view

Master Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 112 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Chapultepec

Suite Chapultepec

Suite Chapultepec

9.0 out of 10
Wonderful
(2 reviews)
  • 117 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club King

Camino Real Club King

Camino Real Club King

9.0 out of 10
Wonderful
(21 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Garden View King

Deluxe Superior Garden View King

Deluxe Superior Garden View King

8.4 out of 10
Very good
(5 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Superior Garden View Two Beds

Deluxe Superior Garden View Two Beds

Deluxe Superior Garden View Two Beds

9.6 out of 10
Exceptional
(7 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Virreyes Superior

Suite Virreyes Superior

Suite Virreyes Superior

  • 235 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Virreyes

Premium bedding, minibar, in-room safe, desk

Suite Virreyes

10.0 out of 10
Exceptional
(1 review)
  • 235 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club Superior Double

Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Superior King

Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Superior

Junior Suite Superior

Junior Suite Superior

  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club Superior Double Garden View

Camino Real Club Superior Double Garden View

Camino Real Club Superior Double Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Superior King Garden View

Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior King Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Plus King

Room

Deluxe Plus King

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Plus Doble

Deluxe Room

Deluxe Plus Doble

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Dos Camas

Deluxe Dos Camas

Deluxe Dos Camas

9.2 out of 10
Wonderful
(90 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Dos Camas

Camino Real Club Dos Camas

Camino Real Club Dos Camas

9.6 out of 10
Exceptional
(12 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

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Exterior

InterContinental Presidente Mexico City by IHG

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  • Spa
  • Pet friendly
  • Free WiFi
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4.7 out of 5, Exceptional, 2,133 reviews
The price is CA $355
CA $424 total
includes taxes & fees
Jan 16 - Jan 17
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About the area

Mexico City

City center stay.Within a 15-minute walk of this Reforma hotel, you'll find Museo de Arte Moderno and Tamayo Museum of Contemporary Art. Chapultepec Castle and Parque Zoologico de Chapultepec are also within 2 miles (3 km).

What's nearby

  • Avenida Presidente Masaryk - 5 min walk - 0.5 km
  • Paseo de la Reforma - 5 min walk - 0.5 km
  • Chapultepec Castle - 12 min walk - 1.0 km
  • Parque Zoologico de Chapultepec - 14 min walk - 1.2 km
  • Angel of Independence Monument - 17 min walk - 1.5 km

Getting around

  • Mexico City Buenavista Station - 15 min drive
  • Chapultepec Station - 16 min walk
  • Benito Juarez International Airport (MEX) - 26 min drive

Restaurants

  • ‪Cafe Tamayo - ‬1 min walk
  • ‪El Fogoncito - ‬4 min walk
  • ‪Sodome - ‬2 min walk
  • ‪Centro Castellano - ‬4 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Camino Real Polanco Mexico

Family-friendly 4.5-star hotel near Parque Zoologico de Chapultepec
Camino Real Polanco Mexico offers its guests an outdoor pool and a health club. There are 5 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 22 meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the luxury Camino Real Polanco Mexico. Free self parking is available.

This 4.5-star Mexico City hotel is smoke free.

  • 1 building
  • 712 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 2 coffee shops
  • Built in 1968
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
Camino Real Polanco Mexico offers 712 accommodations with minibars and safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.

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  • Pool
  • Spa
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, 1,359 reviews
The price is CA $312
CA $372 total
includes taxes & fees
Jan 17 - Jan 18
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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Secured, covered valet parking on site (MXN 125 per night)
  • Limited onsite self and valet parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: MXN 490 for adults and MXN 267 for children
  • 2 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge

Things to do

  • Art gallery
  • Health club
  • Outdoor pool
  • Shopping

Accessibility

  • Area rugs in public areas
  • No elevator
  • Tile flooring in public areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 490 for adults and MXN 267 for children
  • Covered valet parking fee: MXN 125 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 3-device limit. WiFi in public areas is also free and has a 3-device limit.

Property is also known as

Camino Real Hotel Polanco Mexico
Camino Real Polanco Mexico
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Mexico City
Camino Real Polanco Mexico Hotel Mexico City

Camino Real Polanco Mexico Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2419 out of 3197 reviews
Rating 8 - Good. 472 out of 3197 reviews
Rating 6 - Okay. 180 out of 3197 reviews
Rating 4 - Poor. 58 out of 3197 reviews
Rating 2 - Terrible. 68 out of 3197 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Josue, Los Gatos

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 3 nights in Oct 2025

8/10 Good

Hector

Stayed 3 nights in Sep 2025

6/10 Okay

Marya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at this hotel twice during our Mexico trip – five nights at the start and one night before heading home. The building feels like it was built in the 60s/70s and, while refurbished over time, some corridors and communal spaces look dated. The rooms, however, are excellent: very comfortable beds, spotless bathrooms, and overall very well maintained. Breakfast was good, though we had a frustrating experience. Guests with breakfast included are billed around 800 pesos, but without it the same meal costs 1200 pesos, which felt a bit misleading. Admittedly it was my mistake not to check if I have booked breakfast, but it left a poor impression. Staff inside the hotel were friendly, but reception could be warmer. At this level, you expect a smile or welcoming comment, yet the front desk felt rather cold and transactional. Access is also tricky: you need to climb steps to reach reception, so heavy luggage requires help. On the positive side, the pool has warm water, the grounds are clean and pleasant, and the property is well kept. The downside is the location: it’s right on a highway, with only one restaurant nearby, so taxis are needed to reach most areas. If you want to explore neighborhoods like Condesa, I’d recommend staying there instead. Overall: comfortable rooms, a nice pool, and good breakfast, but dated communal areas, unwelcoming reception, and an inconvenient location.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Stayed 3 nights in Oct 2025

10/10 Excellent

Victor

Stayed 2 nights in Sep 2025

10/10 Excellent

CARLOS E

Stayed 2 nights in Sep 2025

10/10 Excellent

Allan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2025

10/10 Excellent

alejandro, san antonio

Stayed 2 nights in Sep 2025

10/10 Excellent

Roberto

Stayed 2 nights in Sep 2025

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience, however the check In and check out must be improved. takes so much time.
Stayed 3 nights in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

PATRICIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok
Stayed 3 nights in Sep 2025

2/10 Terrible

Henry

Stayed 2 nights in Sep 2025

10/10 Excellent

Antionette

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and good dining options
Stayed 2 nights in Sep 2025

8/10 Good

Alfonso

Liked: Cleanliness, property conditions & facilities
I did not get my upgrade, and I asked for it. Front desk said they did not have which seems not true.
Stayed 2 nights in Sep 2025

10/10 Excellent

Fernando C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Polanco
Stayed 4 nights in Sep 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of choices for eating and drinking. Close to Chapultepec Park!!
Stayed 5 nights in Sep 2025

8/10 Good

Elba

Travelled with family
Liked: Amenities
Laundry was brought the same day at a reasonably cost but the cost of a taxi ride to the airport was expensive. The food at the restaurant was excellent except for the appetizer at the bar.
Stayed 3 nights in Sep 2025

10/10 Excellent

Braulio

Stayed 1 night in Aug 2025

10/10 Excellent

tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Angel

Stayed 2 nights in Aug 2025

10/10 Excellent

Arturo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Phillip, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favourite hotel in Mexico City, the staff, the rooms and the facilities are outstanding. We always stay in the club rooms which have been refurbished with the benefit of the club access. Really a great place to stay!
Stayed 2 nights in Sep 2025