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4.5 out of 5

"The service was superlative, extremely helpful concierge, and perfect location for walking exploration of downtown Mexico City. There are a huge numb ... " More

By a verified traveller on Thu 06 Feb 2020

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Hotel Description

4-star luxury hotel near Metropolitan Cathedral

Central Mexico City getaway

Within a 10-minute walk of this Historic Center hotel, you'll find Metropolitan Cathedral and Torre Latinoamericana. Zócalo and Palacio de Bellas Artes are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and airport shuttle. Enjoy the a rooftop terrace and free continental breakfast each morning.

Room (Colonial Queen (MI - QUEN))

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $252* Per night/room 8 Apr. - 9 Apr.

Suite (Independence (MI - ESTE))

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (Colonial King (MI - KING))

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Revolution (KSTE))

Bed Count 1 King Bed Maximum Occupancy 2 Max

Downtown Mexico, a Member of Design Hotels ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Downtown Mexico, a Member of Design Hotels

Everyone (1) Couples (1)
5 out of 5
The service was superlative, extremely helpful concierge, and perfect location for walking exploration of downtown Mexico City. There are a huge number of very fine restaurants nearby. All of this more than made up for the downsides, in our view, which were our standard room only had windows on the door, the shower only had warm water at best, and the lighting was so dim that the staff told us at the beginning of our stay and offered to bring up more lighting for the room. The in-house breakfast is very nice and our room was very quiet.

Posted by , from Ashland, Ohio on 6 Feb. 2020

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Comment from Hotel Management

6 Feb. 2020 by Aramara Vizcaino- Chief Concierge

Dear Kenny, Thank you so much for your possitive comment! The Downtown team sends you warm regards and hope to see you soon.

4 out of 5

comfortable style, great staff and a POOL!

Pros: the building itself is really something, and the whimsical touches of vintage charmed me. The staff is 100% on point.
Cons: Room had an open drain pipe running across the ceiling - noisy. Bathroom lighting challenging for shaving, make up. A small table would be nice add.
Location: Right in the Centro Historico. Zocalo and its attractions right there. Lots of beautiful buildings. Panaderia Ideal, tons of great taco stalls.
A stylish renovation with comfortable rooms and a very nice, very attentive staff. vintage safes, murals and unfussy greenery decorate public areas. lovely open air courtyards and a rooftop pool deck to top it all off. In the thick of the historic district, so don’t expect bucolic. There is quite the scene at the roof bar on Saturday night, but that was to be expected. The on-site outpost of reataurant Azul, though highly lauded didn’t hit the mark for me. But overall, everything one looks for in a hotel in this category.

Posted by on 11 Aug. 2018

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Comment from Hotel Management

11 Aug. 2018 by Shanny Neuman, Chief Concierge

Thank you so much for your positive feedback! We are so thrilled you had a memorable experience while staying with us and that you capture the true sense of the hotel! We hope to see you again in the future! kind regards,

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at the luxury Downtown Mexico, a Member of Design Hotels. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Mexico City hotel.

  • 1 building
  • 1 floor
  • 17 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Mexico City Buenavista Station (3.1 km / 1.9 mi)
  • Metro station: Allende Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Downtown Mexico, a Member of Design Hotels offers 17 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Luxury bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 11:30 AM. An additional breakfast is available daily for a fee.

Lobby - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Terraza - Onsite rooftop bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Downtown Mexico, a Member of Design Hotels offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets: USD 50 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available.

  • Children stay free
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free 12
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 75 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: USD 13.00 per night
  • Pet fee: USD 50 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Downtown
  • Downtown Hotel Mexico City
  • Downtown Mexico City
  • Downtown
  • Mexico, Of Design Hotels
  • Downtown Mexico a Member of Design Hotels
  • Downtown Mexico, a Member of Design Hotels Hotel
  • Downtown Mexico, a Member of Design Hotels Mexico City
  • Downtown Mexico, a Member of Design Hotels Hotel Mexico City

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

The property is a member of the Small Luxury Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.