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Emporio Reforma

3.5 star property
3.5-star hotel near Senate of the Republic

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Photo gallery for Emporio Reforma

Front of property
Property amenity
Lobby sitting area
Property amenity
Fitness facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Mexico City
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Museo de Cera
    ‪3 min walk‬
  • Place, Monument to the Revolution
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(30 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Super Saver

Premium bedding, in-room safe, desk, laptop workspace

Super Saver

8.2 out of 10
Very good
(53 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room, 1 King Bed

Standard Room, 2 Double Beds

Junior Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(32 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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Front of property

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CA $1,089 total
includes taxes & fees
Jan 25 - Jan 26
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About the area

Mexico City

Heart of Mexico City.You'll be steps from Senate of the Republic and within a 10-minute walk of Museo de Cera with a stay at this Reforma hotel. Reforma 222 and Monument to the Revolution are also within half a mile (1 km).

What's nearby

  • Senate of the Republic - 2 min walk - 0.2 km
  • Paseo de la Reforma - 2 min walk - 0.2 km
  • Museo de Cera - 3 min walk - 0.3 km
  • Reforma 222 - 7 min walk - 0.6 km
  • Monument to the Revolution - 7 min walk - 0.6 km

Getting around

  • Mexico City Buenavista Station - 4 min drive
  • Cuauhtemoc Station - 12 min walk
  • Benito Juarez International Airport (MEX) - 23 min drive

Restaurants

  • ‪Los Naranjos - ‬2 min walk
  • ‪Parker & Lenox - ‬2 min walk
  • ‪El Diez - ‬1 min walk
  • ‪Bar Milán - ‬2 min walk
  • ‪El Huequito - ‬2 min walk

About this property

Emporio Reforma

3.5-star hotel near Senate of the Republic
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

WiFi and wired Internet are free in public spaces. A 24-hour fitness center, a library, and multilingual staff are also featured at the business-friendly Emporio Reforma. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 3.5-star Mexico City hotel is smoke free.

  • 1 building
  • 145 guestrooms or units
  • 11 levels
  • Meeting rooms
  • Built in 1900
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Emporio Reforma offers 145 air-conditioned accommodations with DVD players and laptop-compatible safes. Beds feature premium bedding. 32-inch plasma televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • DVD player
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (MXN 150 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 320 for adults and MXN 160 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch plasma TV with cable channels
  • DVD player
  • Pay movies

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property’s fitness facility currently permits up to 2 guests at a time by reservation only.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Reforma

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 320 for adults and MXN 160 for children
  • Airport shuttle fee: MXN 700 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 150 (one-way), (up to 11 years old)
  • Valet parking fee: MXN 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Emporio Reforma
Emporio Reforma Hotel
Emporio Reforma Hotel Mexico City
Emporio Reforma Mexico City
Emporio Hotel

Emporio Reforma Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 639 out of 1005 reviews
Rating 8 - Good. 218 out of 1005 reviews
Rating 6 - Okay. 78 out of 1005 reviews
Rating 4 - Poor. 28 out of 1005 reviews
Rating 2 - Terrible. 42 out of 1005 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Otsuji

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

armando arriola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issue is about room size, rooms are small but cozy, (Sophia our house keeper was above and beyond, 10stars for her), restaurante servers were outstanding, no complaints, excellent food and drinks, thanks to all staff our stay was nice.
Stayed 6 nights in Oct 2025

10/10 Excellent

Leticia

Travelled with family
Stayed 2 nights in Oct 2025

10/10 Excellent

MARCO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean rooms and safe to walk to shops and restaurants
Stayed 4 nights in Jun 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todos fueron muy amables! El buffet estaba delicioso. Me volveria a hospedar aqui
Stayed 3 nights in Sep 2025

2/10 Terrible

Fabby

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This room was booked by accident while I was trying to upgrade, due to the poor conditions of the rooms we were given. Despite several attempts to cancel on the same day, I still haven’t received a refund or any response. Absolutely unacceptable.
Stayed 1 night in Sep 2025

4/10 Poor

Fabiola

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The room was clean, but The room didn’t have a refrigerator. They also had to move us to a different room. We had originally booked two queen beds, but ended up with the smallest room they could give us.
Stayed 6 nights in Sep 2025

4/10 Poor

Eduardo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was clean, but The Room didn’t have a refrigerator. They also had to move us to a different room. We had originally booked two queen beds, but ended up with the smallest room they could give us.
Stayed 8 nights in Sep 2025

6/10 Okay

Jose A. Solis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely small-we were very uncomfortable. Everything else was very good. I would not stay there again-I am afraid of small spaces. Did not like the room at all.
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria Fernanda Sanchez

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was welcoming from the beginning even offering options of transportation and tours. Location was convenient to explore historical landmarks like the Chapultepec Castle (about 30 min walk); Angel de la Independencia, Zocalo, Bellas Artes. Also close to public transportation. The room was a little smaller than we thought but still convenient and clean
Stayed 4 nights in Sep 2025

10/10 Excellent

Marcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time staying there and will return again. Such a cute hotel.
Stayed 6 nights in Sep 2025

10/10 Excellent

Felipe de Jesus Salgado

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent Hotel
Stayed 1 night in Sep 2025

8/10 Good

Linda, BELLEVUE

Liked: Cleanliness, staff & service, property conditions & facilities
food at the restaurant is amazing and very conveniently located small rooms but they give you all necessities
Stayed 5 nights in Aug 2025

4/10 Poor

Venkatesh, Houston

Room was very small - not comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Diana

Stayed 1 night in Aug 2025

10/10 Excellent

Ingrid

Stayed 4 nights in Aug 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Is good for a few days or a short visit.
Stayed 3 nights in Jul 2025

10/10 Excellent

Yalmer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Property..very clean
Stayed 1 night in Aug 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All personal was so great
Stayed 2 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Emporio Hotel Reforma, Mexico City

We are repeat guests at Emporio Hotel on Reforma in Mexico City. We love the service, food and location with amazing city views. Emporio Hotel is awesome!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Raul, Bakersfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todos muy bien
Stayed 2 nights in Aug 2025

10/10 Excellent

SOCORRO, EL PASO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Might consider their next time is just because of

Did you give us the smallest room possible there was a intrusion of a structure so it was like a shoebox. The restaurant was terrible they had about or seven waitstaff but nobody is paying attention to us and we have to wait. Food is okay
Stayed 3 nights in Aug 2025

2/10 Terrible

inna

Business traveller
Disliked: Staff & service
We had the worst experience ever im this hotel. We strongly advise to avoid staying in this hotel. We believe this hotel manipulats with reviews. FACTS: Horrible restaurant, the airconditioner cooled the temperature to 10 0C does not matter the termostate temperature, the front desk offered the complemtary breakfast but then said they have not, they were abusive and desrespective, the staff and the general manager lied about everything, were condescending, the front desk lady names Artek was especially deceiving, the general manager Sr Sanchez did not come to worl as expected and only continied covering his staff. We checked out of the hotel just after ine night, they refused to retuen the money either....horrible bad faith hotel....aviid this hotel in order to avoud unneccessary problems.
Stayed 2 nights in Jul 2025