Hilton Mexico City Santa Fe

4.5 star property
4.5-star luxury hotel near Samara Shops, connected to a shopping center

Choose dates to view prices

Hilton Mexico City Santa Fe

Photo gallery for Hilton Mexico City Santa Fe

Exterior
Outdoor pool, sun loungers
Minibar, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; international cuisine, garden views
Reception

Overview of Hilton Mexico City Santa Fe

Reviews
9.2

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Check out the area

Map
Antonio Dovali Jaime No. 70, Mexico City, 1219
  • Popular LocationSamara Shops1 min walk
  • Popular LocationParque La Mexicana15 min walk
  • Popular LocationSanta Fe Center Mall19 min walk
  • AirportMexico City (MEX-Mexico City Intl.)42 min drive

Room options

Executive Room, 2 Double Beds

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Junior Double or Twin Room, 1 Bedroom

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Mexico City

Santa Fe stay.With a stay at this Santa Fe hotel, you'll be within half a mile (1 km) of Samara Shops and 2 miles (3 km) of Parque La Mexicana. Tecnologico de Monterrey - Santa Fe and KidZania Santa Fe are also within 2 miles (3 km).

What's nearby

  • Samara Shops - 1 min walk
  • Expo Santa Fe Mexico - 11 min walk
  • Parque La Mexicana - 15 min walk
  • Santa Fe Center Mall - 19 min walk
  • Centro Medico ABC Santa Fe - 4 min drive

Getting around

  • Mexico City Buenavista Station - 17 min drive
  • Santa Fé Station - 18 min walk
  • Benito Juarez International Airport (MEX) - 43 min drive

Restaurants

  • Starbucks - 1 min walk
  • Mercado Gourmet - 1 min walk
  • Fisher's Santa Fe - 3 min walk
  • La Imperial - 1 min walk
  • McDonald's - 1 min walk

About this property

Hilton Mexico City Santa Fe

4.5-star luxury hotel near Samara Shops, connected to a shopping center
Hilton Mexico City Santa Fe offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 7363 square feet (684 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Hilton Mexico City Santa Fe. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This 4.5-star Mexico City hotel is smoke free.

  • 1 building
  • 260 guestrooms or units
  • 4 levels
  • 3 bars or lounges
  • Meeting rooms
  • 7363 sq ft of conference space
  • 684 sq m of conference space
  • Built in 2014
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue
Hilton Mexico City Santa Fe offers 260 air-conditioned accommodations with iPod docking stations and minibars. 50-inch LED televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Housekeeping is provided daily.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (MXN 13.5 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 115 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–11:30 AM: MXN 275-275 per person
  • 1 restaurant
  • 3 bars/lounges and 1 poolside bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool
  • Shopping mall
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch LED TV
  • Cable channels
  • iPod dock

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per pet, per stay, plus a deposit of MXN 700 per week
  • Only dogs are allowed
  • Maximum 1 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately MXN 275–275 per person
  • Fee for in-room wireless internet: MXN 13.5 per night (rates may vary)
  • Airport shuttle fee: MXN 1100 per vehicle (roundtrip)
  • Self parking fee: MXN 115 per day
  • Pet deposit: MXN 700 per week
  • Pet fee: MXN 1000 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    Contactless check-out is available.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Santa Fe Mexico City
Hilton Santa Fe Mexico City
Hilton Mexico City Santa Fe Hotel
Hilton Mexico City Santa Fe
Hilton Mexico City Santa Fe Hotel
Hilton Mexico City Santa Fe Mexico City
Hilton Mexico City Santa Fe Hotel Mexico City

Hilton Mexico City Santa Fe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 675 out of 949 reviews" "
Rating 8 - Good. 178 out of 949 reviews" "
Rating 6 - Okay. 49 out of 949 reviews" "
Rating 4 - Poor. 26 out of 949 reviews" "
Rating 2 - Terrible. 21 out of 949 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Neighborhood
Stayed 4 nights in Jan 2024

10/10 Excellent

Joseph

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

antonio

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Edgar Horacio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Colleen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

4/10 Poor

Lourdes

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Mal servicio en front desk

8/10 Good

Colleen

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not convenient for local foods and markets, as Santa fe is is a segregated neighborhood. The hotel restaurant is overpriced and a huge disappointment. Yuk. Will not return.
Stayed 3 nights in Nov 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For internationals coffee is very important and the hotel doesn’t have coffee until 7 it is late for that. Also not having wine available by the glass or running out at 7 pm is not acceptable.
Stayed 5 nights in Nov 2023

10/10 Excellent

Milagros

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was excellent. Room service was great!
Stayed 2 nights in Nov 2023

8/10 Good

Raymundo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hilton-centric, you will get what you expect from the American brand. I liked it all, except the location of the hotel. It’s on top of a mall within a very busy, inconvenient, corporate location. if you’re in cdmx for vacations, you’ll get a deal but will pay it all back because of the need to take taxis/ubers everywhere and drivers will be honest, they will cancel on you if and when they read, Santa Fe as a p/up or d/off. Oh yeah, they’re building a speed rail line and traffic is a nightmare. Perfect location and hotel if you’re visiting for business…
Stayed 4 nights in Oct 2023