For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"The facility is older but is slowly being renovated. Unfortunately, my room was not one of the renovated ones. Oddly enough, I only found four wall pl
...
"
More
Within a 10-minute walk of this Downtown Mexico City hotel, you'll find Paseo de la Reforma and Alameda Central. Also, Palacio de Bellas Artes is within half a mile (1 km) and Monument to the Revolution is within 2 miles (3 km).
Business services
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a coffee shop, and a terrace are also offered.
Free WiFi, LCD TVs
In addition to LCD TVs with cable channels, the 240 guestrooms offer free WiFi and room service. Other amenities include rainfall showerheads, coffee/tea makers, and free local calls.
Hotel Fontan Reforma Mexico ratings based on 7 Verified Reviews
Review Summary
3.9
out of 5
4.0 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Hotel Fontan Reforma Mexico
Everyone (6)
4 out of 5
The hotel has a great location. Breakfast is good. Giovanni Concierge is very kind, full of helpful tips, he is a person to go if you have any question. Bathroom's lights are insufficient.
Posted by Sonia on 8 Aug. 2019
Was this review helpful to you?
Comment from Hotel Management
14 Aug. 2019
by Calidad HFR
Apreciable Sonia, Gracias por tu preferencia. Haremos mención al área correspondiente sobre las luces del baño. Ademas nos complace saber que se te brindo la atención que mereces y que la ayuda de nuestro concierge te fue de gran utilidad. Estaremos esperando tu próxima visita, nos dará mucho gusto verte.
Saludos cordiales!!!
4 out of 5
Posted by a verified traveller on 23 Jul. 2019
Was this review helpful to you?
Comment from Hotel Management
23 Jul. 2019
by Calidad HFR
Apreciable hesped, esperamos seguir contando con su referencia y verle muy pronto.
Saludos cordiales!!!
2 out of 5
Terrible hotel in good location
I would not recommend this Hotel to anyone. The location is good and staff were helpful but the negatives far outweighed the positives.
Rooms are not what are shown on the website - they are very run down and dirty. They are not at all like the modern rooms shown in the pictures.
The carpets look like they have never been vacuumed - there were several large shards of glass in the carpet on one side of the bed and pieces of steel / wire.
The bathrooms were not clean and towels were also not clean and look like they should be thrown in the rubbish.
The beds and pillows were as hard as rocks - very uncomfortable!
My partner and I left our room at 8am one day and returned at 3.30pm and our room had still not been cleaned even though we had left a sign out for our room to be made up.
The walls are paper thin and you can hear everything going on in the corridors and rooms next door.
The sheets only come 3/4 of the way down the beds.
The aircons are loud and noisy.
The hot water takes at least 5 minutes to come through.
I don't like leaving negative reviews but have to be honest as this place is far it's self-rated 4 star rating.
Posted by a verified traveller on 2 Apr. 2018
Was this review helpful to you?
Comment from Hotel Management
10 Apr. 2018
by Gerente de Calidad
Dear guest.
I feel very sorry for you, you are right, about the assigned room, I regret your decision and yet I can not pass up the opportunity to ask you to give us the opportunity to change that impression, I regret terribly not having fulfilled your expectations, thanks for your kind comments, as you could realize we continue remodeling for the benefit of you and of course the intention is to maintain that price - quality ratio, however we have already at your service 110 rooms remodeled, so I invite you to know them and give me your valuable opinion, and I reiterate the invitation to visit us again and live it fully.
3 out of 5
Not the best, but not the worst
Cons:Finish the renovations and offer breakfast to all guests.
The facility is older but is slowly being renovated. Unfortunately, my room was not one of the renovated ones. Oddly enough, I only found four wall plus in the entire room--two by the bathroom sink and two at the desk. The un-renovated areas look worn and the bed was hard. Breakfast was not included in the stary--I think it should have been, but it was fairly reasonable considering the exchange rate. The location is great.
Posted by a verified traveller on 5 Oct. 2016
Was this review helpful to you?
5 out of 5
In the heart of Centro Histórico
The hotel is right in the center of the historic center of the city. Everything is modern with a clean design about bicycles. Staff is absolutely nice and helpful, very professional. They help us a lot with some trouble we had.
Buffet breakfast.... the best! A lot of mexican food well prepared and delicious.
They get a taxi to the airport (about 30 minutes away) or anywhere you go, which is very safe and you know right there how much you are going to pay.
A lot of important places like Palacio de Bellas Artes, Alameda Central, Zócalo, Torre Latinoamericana just 20 minutes walking. Reforma Avenue at night it's just gorgeous! We saw it from our room 11th floor)
Beds were a little hard for my taste, but I'll come back.
Posted by I. Best, from Florida on 31 Jul. 2016
Was this review helpful to you?
5 out of 5
Clean hotel, beautiful view of Reforma.
Pros:Close to everything, including metro Hidalgo
Cons:Breakfast prices
Stayed there for vacation; New Year's celebration was right by the hotel
Posted by a verified traveller on 5 Jan. 2016
Was this review helpful to you?
4 out of 5
Good Value (location/price)
Pros:Good location, and clean enough. Good price.
Cons:physical appearance and condition
Location:Good location (right at Paseo de la Reforma) and close enough La Alameda; about 7 blocks away from Zocalo.
Good location (right at Paseo de la Reforma) and close enough La Alameda; about 7 blocks away from Zocalo.
Posted by Ray and Lucy, from Washington, D.C. on 21 Sep. 2015
Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3767 square feet (350 square meters) and includes conference space. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Fontan Reforma Mexico. Limited free parking is available on a first-come, first-served basis. This 3-star Mexico City hotel is smoke free.
1 building
240 guestrooms or units
12 levels
3767 sq ft of conference space
350 sq m of conference space
Built in 1971
Dining venue
Bar or lounge
Coffee shop
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Tour and ticket information
Concierge
Terrace
Newspapers in lobby (free)
Elevator
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Laundry facilities
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Parking (limited spaces)
Transport
Airport: Mexico City, Distrito Federal (MEX-Mexico City Intl.) (8.4 km / 5.2 mi)
Train station: Mexico City Buenavista Station (2 km / 1.3 mi)
Metro station: Hidalgo Station (0.2 km / 0.1 mi)
Parking: Free self parking
Room Amenities
Hotel Fontan Reforma Mexico offers 240 air-conditioned accommodations with safes and coffee/tea makers. 22-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
In-room dining (limited hours)
LCD television
Cable channels
Coffee maker
Shower
Rainfall showerhead
Housekeeping (daily)
Local calls (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.
XKINA - This restaurant serves breakfast, lunch, and dinner.
Cool Corner - Onsite coffee shop. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 18
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pets
No pets allowed
Policies
Please note bookings with children under 11 years old must include at least 2 registered adults. For more details, please contact the property using the information on the reservation confirmation received after booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Debit cards not accepted
No rollaway/extra beds available
No cribs (infant beds) available
Parking height restrictions apply
Number of children who can stay free - 2
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: MXN 205 for adults and MXN 120 for children (approximately)
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in after 7 AM (amount varies)
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Fontan Hotel Mexico
Fontan Hotel Reforma
Fontan Mexico Hotel
Fontan Reforma
Fontan Reforma Hotel
Fontan Reforma Mexico
Hotel Fontan
Hotel Fontan Mexico
Hotel Fontan Reforma
Hotel Fontan Reforma Mexico
Hotel Fontan Mexico City
Hotel Fontan Reforma Mexico City
Fontan Reforma Mexico
Hotel Fontan Reforma Mexico Hotel
Hotel Fontan Reforma Mexico Mexico City
Hotel Fontan Reforma Mexico Hotel Mexico City
You should know
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Registered guests are the only ones allowed to be in guestrooms.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
