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"The facility is older but is slowly being renovated. Unfortunately, my room was not one of the renovated ones. Oddly enough, I only found four wall pl ... " More

By a verified traveller on Wed 05 Oct 2016

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Hotel Description

3-star hotel near Paseo de la Reforma

City center stay

Within a 10-minute walk of this Downtown Mexico City hotel, you'll find Paseo de la Reforma and Alameda Central. Also, Palacio de Bellas Artes is within half a mile (1 km) and Monument to the Revolution is within 2 miles (3 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a coffee shop, and a terrace are also offered.

Free WiFi, LCD TVs

In addition to LCD TVs with cable channels, the 240 guestrooms offer free WiFi and room service. Other amenities include rainfall showerheads, coffee/tea makers, and free local calls.

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max
C$57* Per night/room 11 Feb. - 12 Feb.

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Master)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Fontan Reforma Mexico ratings based on 7 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Fontan Reforma Mexico

Everyone (6)
4 out of 5
The hotel has a great location. Breakfast is good. Giovanni Concierge is very kind, full of helpful tips, he is a person to go if you have any question. Bathroom's lights are insufficient.

Posted by on 8 Aug. 2019

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Comment from Hotel Management

14 Aug. 2019 by Calidad HFR

Apreciable Sonia, Gracias por tu preferencia. Haremos mención al área correspondiente sobre las luces del baño. Ademas nos complace saber que se te brindo la atención que mereces y que la ayuda de nuestro concierge te fue de gran utilidad. Estaremos esperando tu próxima visita, nos dará mucho gusto verte. Saludos cordiales!!!

4 out of 5

Posted by on 23 Jul. 2019

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Comment from Hotel Management

23 Jul. 2019 by Calidad HFR

Apreciable hesped, esperamos seguir contando con su referencia y verle muy pronto. Saludos cordiales!!!

2 out of 5

Terrible hotel in good location

I would not recommend this Hotel to anyone. The location is good and staff were helpful but the negatives far outweighed the positives. Rooms are not what are shown on the website - they are very run down and dirty. They are not at all like the modern rooms shown in the pictures. The carpets look like they have never been vacuumed - there were several large shards of glass in the carpet on one side of the bed and pieces of steel / wire. The bathrooms were not clean and towels were also not clean and look like they should be thrown in the rubbish. The beds and pillows were as hard as rocks - very uncomfortable! My partner and I left our room at 8am one day and returned at 3.30pm and our room had still not been cleaned even though we had left a sign out for our room to be made up. The walls are paper thin and you can hear everything going on in the corridors and rooms next door. The sheets only come 3/4 of the way down the beds. The aircons are loud and noisy. The hot water takes at least 5 minutes to come through. I don't like leaving negative reviews but have to be honest as this place is far it's self-rated 4 star rating.

Posted by on 2 Apr. 2018

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Comment from Hotel Management

10 Apr. 2018 by Gerente de Calidad

Dear guest. I feel very sorry for you, you are right, about the assigned room, I regret your decision and yet I can not pass up the opportunity to ask you to give us the opportunity to change that impression, I regret terribly not having fulfilled your expectations, thanks for your kind comments, as you could realize we continue remodeling for the benefit of you and of course the intention is to maintain that price - quality ratio, however we have already at your service 110 rooms remodeled, so I invite you to know them and give me your valuable opinion, and I reiterate the invitation to visit us again and live it fully.

3 out of 5

Not the best, but not the worst

Cons: Finish the renovations and offer breakfast to all guests.
The facility is older but is slowly being renovated. Unfortunately, my room was not one of the renovated ones. Oddly enough, I only found four wall plus in the entire room--two by the bathroom sink and two at the desk. The un-renovated areas look worn and the bed was hard. Breakfast was not included in the stary--I think it should have been, but it was fairly reasonable considering the exchange rate. The location is great.

Posted by on 5 Oct. 2016

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5 out of 5

In the heart of Centro Histórico

The hotel is right in the center of the historic center of the city. Everything is modern with a clean design about bicycles. Staff is absolutely nice and helpful, very professional. They help us a lot with some trouble we had. Buffet breakfast.... the best! A lot of mexican food well prepared and delicious. They get a taxi to the airport (about 30 minutes away) or anywhere you go, which is very safe and you know right there how much you are going to pay. A lot of important places like Palacio de Bellas Artes, Alameda Central, Zócalo, Torre Latinoamericana just 20 minutes walking. Reforma Avenue at night it's just gorgeous! We saw it from our room 11th floor) Beds were a little hard for my taste, but I'll come back.

Posted by , from Florida on 31 Jul. 2016

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5 out of 5

Clean hotel, beautiful view of Reforma.

Pros: Close to everything, including metro Hidalgo
Cons: Breakfast prices
Stayed there for vacation; New Year's celebration was right by the hotel

Posted by on 5 Jan. 2016

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4 out of 5

Good Value (location/price)

Pros: Good location, and clean enough. Good price.
Cons: physical appearance and condition
Location: Good location (right at Paseo de la Reforma) and close enough La Alameda; about 7 blocks away from Zocalo.
Good location (right at Paseo de la Reforma) and close enough La Alameda; about 7 blocks away from Zocalo.

Posted by , from Washington, D.C. on 21 Sep. 2015

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Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3767 square feet (350 square meters) and includes conference space. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Fontan Reforma Mexico. Limited free parking is available on a first-come, first-served basis. This 3-star Mexico City hotel is smoke free.

  • 1 building
  • 240 guestrooms or units
  • 12 levels
  • 3767 sq ft of conference space
  • 350 sq m of conference space
  • Built in 1971
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Mexico City, Distrito Federal (MEX-Mexico City Intl.) (8.4 km / 5.2 mi)
  • Train station: Mexico City Buenavista Station (2 km / 1.3 mi)
  • Metro station: Hidalgo Station (0.2 km / 0.1 mi)
  • Parking: Free self parking

Room Amenities

Hotel Fontan Reforma Mexico offers 240 air-conditioned accommodations with safes and coffee/tea makers. 22-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

XKINA - This restaurant serves breakfast, lunch, and dinner.

Cool Corner - Onsite coffee shop. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Please note bookings with children under 11 years old must include at least 2 registered adults. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Parking height restrictions apply
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 205 for adults and MXN 120 for children (approximately)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in after 7 AM (amount varies)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fontan Hotel Mexico
  • Fontan Hotel Reforma
  • Fontan Mexico Hotel
  • Fontan Reforma
  • Fontan Reforma Hotel
  • Fontan Reforma Mexico
  • Hotel Fontan
  • Hotel Fontan Mexico
  • Hotel Fontan Reforma
  • Hotel Fontan Reforma Mexico
  • Hotel Fontan Mexico City
  • Hotel Fontan Reforma Mexico City
  • Fontan Reforma Mexico
  • Hotel Fontan Reforma Mexico Hotel
  • Hotel Fontan Reforma Mexico Mexico City
  • Hotel Fontan Reforma Mexico Hotel Mexico City

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
url importing https://www.travelocity.ca/Mexico-City-Hotels-Hotel-Fontan-Reforma-Mexico.h20743-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.