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Hotel Imperial Reforma

3.5 star property
3.5-star Art Deco hotel near Paseo de la Reforma

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Photo gallery for Hotel Imperial Reforma

View from property
Handrails in hallways
Lunch and dinner served
Deluxe Quadruple Room
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Parking available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
Paseo De La Reforma 64, Mexico City, 06600
  • Place, Paseo de la Reforma
    ‪1 min walk‬
  • Place, Monument to the Revolution
    ‪3 min walk‬
  • Place, Alameda Central
    ‪12 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪20 min drive‬

Room options

View all photos for Double Room Standard

Premium bedding, pillowtop beds, in-room safe, desk

Double Room Standard

  • 24 sq m
  • Sleeps 4

View all photos for Double Room Standard

Premium bedding, pillowtop beds, in-room safe, desk

Double Room Standard

  • 24 sq m
  • Sleeps 4

View all photos for Room Executive

Premium bedding, pillowtop beds, in-room safe, desk

Room Executive

  • 20 sq m
  • Sleeps 2

View all photos for Room Standard

Premium bedding, pillowtop beds, in-room safe, desk

Room Standard

  • 20 sq m
  • Sleeps 2

View all photos for Suite

Premium bedding, pillowtop beds, in-room safe, desk

Suite

  • 22 sq m
  • Sleeps 2

View all photos for Room Junior

Premium bedding, pillowtop beds, in-room safe, desk

Room Junior

  • 22 sq m
  • Sleeps 2

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Executive Room

Executive Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Junior Room

Junior Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.0 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

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About the area

Mexico City

City center stay.Within a 15-minute walk of this Reforma hotel, you'll find Paseo de la Reforma and Alameda Central. Angel of Independence Monument and Zócalo are also within 2 miles (3 km).

What's nearby

  • Paseo de la Reforma - 1 min walk - 0.1 km
  • Monument to the Revolution - 3 min walk - 0.3 km
  • Senate of the Republic - 5 min walk - 0.5 km
  • Alameda Central - 12 min walk - 1.0 km
  • Angel of Independence Monument - 3 min drive - 1.6 km

Getting around

  • Juarez Station - 8 min walk
  • Mexico City Buenavista Station - 11 min drive
  • Benito Juarez International Airport (MEX) - 22 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪La Distral - ‬2 min walk
  • ‪La Gloriosa - ‬2 min walk
  • ‪Vips - ‬3 min walk

About this property

Hotel Imperial Reforma

3.5-star Art Deco hotel near Paseo de la Reforma
There's a restaurant on site. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 3229 square feet (300 square meters) and includes a conference center. Hotel Imperial Reforma also features tour/ticket assistance, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Mexico City hotel.

  • 1 building
  • 65 guestrooms or units
  • 5 levels
  • 3229 sq ft of conference space
  • 300 sq m of conference space
  • Built in 1910
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Dining venue
Hotel Imperial Reforma offers 65 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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Exterior
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  • Free WiFi
  • Restaurant
  • Air conditioning
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The price is CA $156
CA $187 total
includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (MXN 120 per night)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Breakfast available for a fee
  • A restaurant

Accessibility

  • Elevator
  • Hardwood flooring in room

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Imperial Reforma

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MXN 120 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Imperial Reforma
Hotel Imperial Reforma Mexico City
Hotel Reforma Imperial
Imperial Hotel Reforma
Imperial Reforma
Imperial Reforma Hotel
Imperial Reforma Mexico City
Reforma Imperial

Hotel Imperial Reforma Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 407 out of 1000 reviews
Rating 8 - Good. 282 out of 1000 reviews
Rating 6 - Okay. 165 out of 1000 reviews
Rating 4 - Poor. 84 out of 1000 reviews
Rating 2 - Terrible. 62 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jose M.

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This place needs to upgrade its restroom facilities in the rooms and it's electrical. In order to charge my phone I needed to disconnect a lamp. And even then it didn't work the. Refrigerator coffee maker did not work. The air conditioner did not work. Terrible place. I had to leave and go across the street to fiesta, americana
Stayed 10 nights in Aug 2025

8/10 Good

wally

Hotel was nice location great, the food need a bit more attention specially when you order eggs, I order over easy eggs, I couldn’t eaten, they look like volcano crater bubbles all over I don’t know how they cooked but it was bad, I’m sorry to tell you but I will definitely will come back and stay with you guys again or recommend to any one, thank you for having me and my wife.
Stayed 3 nights in Aug 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was bad Everything elso was perfect
Stayed 3 nights in Aug 2025

4/10 Poor

Carlos

Travelled with family
Disliked: Property conditions & facilities
The main reason for booking this hotel was the location, it is close to the Historic Center and with good dinning options really close. We are really disappointed about the room condition, the sink was not draining properly even after reporting it to the front desk and a visit from the maintenance team. The bathroom is not something to brag about. The towels are really old, it seems they don't replace them, the a/c was loud but it kept the temperature nicely. The staff is friendly but apparently they cannot help due to limited resources, we asked for an extra pillow (my wife needed it due to health situation) and they told us the couldn't provide it. It is a beautiful building but is old and in need of upgrades. We got a great rate and enjoyed our time in Mexico City and the location of this hotel helped a lot.
Stayed 7 nights in Jul 2025

8/10 Good

Alfredo

Liked: Cleanliness, staff & service
..
Stayed 1 night in Jun 2025

6/10 Okay

Ismael

Travelled with family
Liked: Cleanliness, staff & service
Property needs a little Care!
Stayed 10 nights in Jun 2025

2/10 Terrible

Rosalba

Es muy bonita la área el hotel también pero hubo un pleblema en el baño la agua se quedó no se fue cuando se bañaba
Stayed 1 night in Jun 2025

6/10 Okay

Anthony

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Very noisy street next to hotel. My room had maintenance issues.
Stayed 7 nights in Jun 2025

4/10 Poor

Jose

Stayed 1 night in Jun 2025

8/10 Good

Maria Luisa

Liked: Cleanliness, property conditions & facilities
El hotel esta lejos de las protestas ,y accesible para llegar al aeropuerto
Stayed 4 nights in May 2025

2/10 Terrible

Javier

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No breakfast like they say you have to pay for your own breakfast. Nothing is free in there. The only thing they gave you ship sandwich, orange juice, same fruit every day.
Stayed 4 nights in May 2025

2/10 Terrible

Ana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No towels in bathroom, cold water , dirty sofa, no air conditioning, old furniture and curtains.
Stayed 2 nights in May 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Need to be more hospitable

Hotel did not want give more shower towels after letting them know that there were occupants in the room. They didn’t want to give an extra voucher either for the continental breakfast. They didn’t let you take any coffee nor food to your rooms from the breakfast area. Staff did not bother trying to accommodate in type of way or even tried to contact management for us.
Stayed 1 night in May 2025

6/10 Okay

JUAN

Stayed 1 night in May 2025

10/10 Excellent

maybelline michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto la estadía en el hotel
Stayed 3 nights in May 2025

6/10 Okay

Gabriela, Sheldon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
we stayed 6 days and they gave us the same breakfast juice, coffee and ham and cheese sandwich… for 6 days!!!!
Stayed 1 night in May 2025

10/10 Excellent

Efren

Stayed 2 nights in May 2025

8/10 Good

Alan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La arquitectura del edificio es hermosa, sin embargo en el interior, las habitaciones se ven un poco atrapadas en el tiempo, en mi caso el AC no funcionaba correctamente pero el edificio es fresco y había un ventilador y pude dormir sin problemas
Stayed 2 nights in Apr 2025

4/10 Poor

Grace

Disliked: Staff & service
Lacking customer service Food was cold
Stayed 1 night in Mar 2025

4/10 Poor

Adriana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was very disappointing due to the terrible customer service. Brenda from the morning shift, in particular, had an unacceptable attitude for someone who works in guest services. She was rude, impatient, and seemed unconcerned with helping with our requests. Her lack of manners and interest in providing good service made our experience very unpleasant. If the hotel wants to improve its reputation, it should make the staff more friendly and professional. The hotel itself is beautiful from the outside and in the reception area. The rooms are another story. Super old and smell like dirty water. You can hear too much street noise, so if you want to sleep, this is not the place! The floor or carpet is so dirty that you shower and immediately your heels are dirty again just from walking in the same room. This hotel is supposedly 5-star and quite expensive, and based on my stay and how my husband, family, and I were treated, I definitely will not return or recommend it.
Stayed 6 nights in Mar 2025

10/10 Excellent

Santiago, San Diego

Stayed 2 nights in Mar 2025

4/10 Poor

Edgar Antonio

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Terrible el trato dela recepción ( Brenda n)
Stayed 6 nights in Mar 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown location
Stayed 2 nights in Mar 2025

8/10 Good

gregory

Liked: Cleanliness, staff & service, room comfort
The checkin was smooth and thry were friendly and helpful. My issues were the room condition. The two chairs for the table were in need of repair. The leather was coming off in places. Also the rug was coming up at the door to the balcony. The shower was ok. The shower head could have been better. I didnt feel liek i properly got rinsed and the tub did not have anti slip in it. As someone whos slipped and fallen and spent a month in the hospital this makes me nervous.
Stayed 3 nights in Mar 2025

10/10 Excellent

Cristian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelent
Stayed 5 nights in Jan 2025