See all properties

Hotel Mallorca

3.0 star property
3-star hotel near Paseo de la Reforma

Choose dates to view prices

Photo gallery for Hotel Mallorca

A hotel sign with the name "HOTEL MALLORCA" and a well-maintained hedge in front.
A modern hotel lobby with a reception desk, grey sofas, a coffee table, and a large plant.
A restaurant with multiple tables and chairs, a TV mounted on a pillar, and a green wall with a window overlooking a street.
A modern hotel lobby with a seating area, a coffee table, and a lamp.
A staircase with illuminated steps in a modern building.

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Restaurant
  • Breakfast available
  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
Serapio Rendon No. 119, Col. San Rafael, Mexico City, CDMX, 64470
  • Place, Paseo de la Reforma
    ‪5 min walk‬
  • Place, Reforma 222
    ‪7 min walk‬
  • Place, Monument to the Revolution
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room

A hotel room with a single bed, a bedside table, a chair, and a wall-mounted telephone.

Standard Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

A hotel room with two beds, a desk, a chair, a TV, a mirror, and a small trash bin.

Double Room

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Single Room, 1 Double Bed

Superior Single Room, 1 Double Bed

Superior Single Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 2 Double Beds

A room with two beds, a desk, a chair, a TV, and a mirror.

Superior Double Room, 2 Double Beds

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Superior

Desk

Double Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior

Desk

Room Superior

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room Standard

Desk

Single Room Standard

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

You may also like

Ad
3 restaurants; breakfast, lunch, dinner, and brunch served

JW Marriott Hotel Mexico City Polanco

Polanco
  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 1,001 reviews
The price is CA $809
CA $967 total
includes taxes & fees
Aug 7 - Aug 8
JW Marriott Hotel Mexico City Polanco

About the area

Mexico City

Reforma stay.Within a 15-minute walk of this Reforma hotel, you'll find Paseo de la Reforma and Reforma 222. Angel of Independence Monument and Palacio de Bellas Artes are also within 2 miles (3 km).

What's nearby

  • Paseo de la Reforma - 5 min walk - 0.5 km
  • Reforma 222 - 7 min walk - 0.6 km
  • Monument to the Revolution - 10 min walk - 0.9 km
  • U.S. Embassy - 14 min walk - 1.2 km
  • Angel of Independence Monument - 17 min walk - 1.5 km

Getting around

  • Mexico City Fortuna Station - 8 min drive
  • San Cosme Station - 13 min walk
  • Benito Juarez International Airport (MEX) - 22 min drive

Restaurants

  • ‪Vips - ‬3 min walk
  • ‪La Casa de los Trompos - ‬1 min walk
  • ‪Pasteleria Geros - ‬2 min walk
  • ‪Tierra garat - ‬3 min walk
  • ‪Cantina Argentina - ‬3 min walk

About this property

Hotel Mallorca

3-star hotel near Paseo de la Reforma
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Mallorca also features tour/ticket assistance, concierge services, and room service (during limited hours). Free self parking is available.

Smoking is allowed in designated areas at this 3-star Mexico City hotel.

  • 139 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Mallorca offers 139 accommodations. Satellite television is provided.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Front of property
Hotel Sevilla
Reforma
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
4.0 out of 5, Very good, 1,264 reviews
The price is CA $60
CA $72 total
includes taxes & fees
Aug 4 - Aug 5
Hotel Sevilla

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free self parking on site

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 100 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • Elevator
  • Smooth flooring in public areas

Room amenities

Entertainment

  • TV with satellite channels

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 100.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Free WiFi in public areas has a 2-device limit.

Property is also known as

Hotel Mallorca Mexico City
Mallorca Mexico City
Hotel Mallorca Hotel
Hotel Mallorca Mexico City
Hotel Mallorca Hotel Mexico City

Frequently asked questions

How close is Hotel Mallorca to the airport?

Hotel Mallorca is 9 mi (22-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Mallorca?

As of Aug 3, 2026, prices found for a 1-night stay for 2 adults at Hotel Mallorca on Aug 4, 2026 start from CA $53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Mallorca have an airport shuttle?

Airport shuttle services are not available at Hotel Mallorca.

Does Hotel Mallorca offer free breakfast?

Free breakfast isn’t provided at Hotel Mallorca, but cooked-to-order breakfast is offered for a fee of MXN 100.00 per person.

Is there a casino at Hotel Mallorca?

No, there is no casino at this hotel.

What time is check-in at Hotel Mallorca?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Mallorca?

This hotel offers free self parking.

Does Hotel Mallorca have a pool?

Hotel Mallorca does not have a pool.

Does Hotel Mallorca have a restaurant?

Hotel Mallorca is home to RESTAURANTE MALLORCA, which features Mexican cuisine.

Does Hotel Mallorca have a spa?

There are no spa services available at this hotel.

How close is Hotel Mallorca to downtown Mexico City?

Hotel Mallorca is 1.7 mi away from Mexico City.

Hotel Mallorca Reviews

Reviews

5.8
Rating 10 - Excellent. 153 out of 1000 reviews
Rating 8 - Good. 222 out of 1000 reviews
Rating 6 - Okay. 202 out of 1000 reviews
Rating 4 - Poor. 143 out of 1000 reviews
Rating 2 - Terrible. 280 out of 1000 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Carla de la Caridad

Liked: Staff & service
Friendly staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Janio

Liked: Cleanliness, amenities, property conditions & facilities
Simple snd comfortable. Very central and quiet. Worth it!!!
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty, lights would go in and out, every towel in that room had an unknown stain on it, people were throwing a party up til 2 am so couldn’t get much sleep. pictures are very misleading to how the hotel actually is. not clean at all and no type of AC
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Diana

Disliked: Amenities, property conditions & facilities
The staff was terrible the room awful never again.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Roman

Liked: Cleanliness, property conditions & facilities
The place was really well kept , staff was really friendly and helpful. Would definitely stay here again on my next visit .
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

David

Personal amable
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Isabel Adelina

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was close.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
✨❤️
Stayed 9 nights in Dec 2025
Verified review

6/10 Okay

Erick

Liked: Cleanliness
enough to sleep
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

William

Liked: Cleanliness, staff & service
The staff were very friendly and location was amazing however the room was in dire need of a renovation. Although the room was somewhat comfortable, it lacked basic amenities like ample outlets, decent lighting, newer/refreshed bedding and bathroom amenities like newer towels.
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities
Mal hotel
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

victor

This was the second time I have stayed at this hotel. I picked again ,because of price and location. And once again there was no hot water in my room.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 5 nights in Mar 2025
Verified review

2/10 Terrible

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they are very profesional
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Francisco

Liked: Cleanliness
Rooms are clean, staff is friendly conly bad thing elevator isn’t working
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

paulino

Disliked: Cleanliness, amenities, property conditions & facilities
Room had previous trash from other staying before us.we found bed bugs in the room.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Akshat

Disliked: Property conditions & facilities
Not a great stay. Would not recommend unless you do not have any other option.
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Elia Casas de

Disliked: Cleanliness, amenities, property conditions & facilities
It needs to be renewed
Stayed 6 nights in Jul 2025
Verified review

4/10 Poor

Arturo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Anything, but the location. First and last time there. Total lack of maintenance, a lot of garbesh on the corridors, beside the rooms door
Stayed 3 nights in Apr 2025
Verified review

2/10 Terrible

Cristina Isabel

Liked: Staff & service
Disliked: Amenities
Bad odors in the room and on the carpets, uncomfortable beds, bathroom faucets dripping, no hand and bath soap, and unsafe doors.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Ulises

Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

Cristian

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025
Verified review

2/10 Terrible

Danh

I booked thru Expedia, got my confirmation number, but once I got to the hotel they said they didn’t have any reservation. I wasn’t the only person there with the same problem. If they see that it’s happening with a lot of potential customers why don’t they (Mallorca hotel) call Expedia and tell them that they don’t have any rooms available? It really sucks because it was a long flight, and we had to go thru that and to top it off we still had to find some where eles to stay. Very frustrating.
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Norlito

Disliked: Cleanliness, staff & service, property conditions & facilities
My stay at Hotel Mallorca was extremely disappointing. I arrived around 1:00 AM due to a delayed flight, and check‑in took roughly 30 minutes because the front desk staff did not speak English and relied entirely on a translation app. This created unnecessary delays and confusion at a time when efficient service should matter most. The room I was given was outdated and poorly maintained. It had an old cathode‑ray‑tube television, worn towels, a leaking faucet, and non‑potable water. The bathroom lighting was inadequate, with only a single bulb above the sink and a dark shower area. The bed squeaked with every movement, and the walls were so thin that noise from the neighbouring room was clearly audible throughout the night. The next morning, when I returned to pick up the key I had left at reception, I was abruptly told that my guest was not allowed in my room because my reservation listed only one occupant. This restriction was never communicated at booking or check‑in, and the way it was enforced — including being told he had to leave within minutes — felt unprofessional and unwelcoming. Given the poor service, substandard room conditions, and the mishandling of guest policies, I chose to leave and secure another accommodation. I cannot recommend this property based on my experience.
Stayed 4 nights in Apr 2026
Verified review

2/10 Terrible

Mayra Nelly

Disliked: Staff & service, property conditions & facilities
Mi esposa tenía una reserva de dos noches. El hotel no la registró hasta las 23:00. No había agua en la habitación. Se fue por la mañana. No ha habido respuesta a su solicitud de reembolso. Pésimo hotel. My wife had a two-night reservation. The hotel didn't check her in until 11:00 PM. There was no water in the room. She left in the morning. There has been no response to her refund request. Terrible hotel.
Stayed 2 nights in Mar 2025