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Hotel Pal

Property class: 3.5
3.5-star hotel near Paseo de la Reforma, connected to a rail/subway station

Choose dates to view prices

Photo gallery for Hotel Pal

A hotel reception area with a marble floor, a reception desk, a potted plant, and a sign indicating the entrance to the hotel.
A hotel room with two beds, a desk, a chair, and a small table.
A multi-story hotel with a modern facade, multiple windows, and a sign indicating a hotel.
A building facade with numbered sections 26, 29, and 30, and a covered outdoor area with a glass ceiling.
A restaurant with multiple tables and chairs, a projection screen, and a television on the wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
Av Arcos de Belén 73, Colonia Centro, Cuauhtémoc, Mexico City, Ciudad de México, 06070
  • Place, Centro de la Imagen
    ‪2 min walk‬
  • Place, Arena México
    ‪10 min walk‬
  • Place, Paseo de la Reforma
    ‪14 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪20 min drive‬

Room options

View all photos for Room

A hotel room with a bed, a small table, a chair, and a TV.

Room

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

A hotel room with two beds, a desk, a chair, and a small table.

Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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  • Free WiFi
  • Restaurant
  • Gym
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8.6 out of 10, Excellent, 9 reviews
The price is CA $149
CA $178 total
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About the area

Mexico City

City center stay.Your stay at this Cuauhtémoc hotel places you within 2 miles (3 km) of Paseo de la Reforma and Palacio de Bellas Artes. Zócalo and Angel of Independence Monument are also within 2 miles (3 km).

What's nearby

  • Centro de la Imagen - 2 min walk - 0.2 km
  • Mercado de Artesanías La Cuidadela - 5 min walk - 0.5 km
  • Arena México - 10 min walk - 0.9 km
  • Paseo de la Reforma - 14 min walk - 1.2 km
  • Alameda Central - 14 min walk - 1.2 km

Getting around

  • Balderas Station - 2 min walk
  • Mexico City Buenavista Station - 5 min drive
  • Benito Juarez International Airport (MEX) - 23 min drive

Restaurants

  • ‪Gradios Deli Cafe - ‬3 min walk
  • ‪Ricos tacos "Las cazuelas - ‬2 min walk
  • ‪cochinita pibil "toño - ‬3 min walk
  • ‪Ex-Presso Café - ‬3 min walk
  • ‪El Rincón de la Purísima - ‬2 min walk

About this property

Hotel Pal

3.5-star hotel near Paseo de la Reforma, connected to a rail/subway station
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Pal also features 24-hour room service and an elevator. Free self parking is available.

This 3.5-star Mexico City hotel is smoke free.

  • 92 guestrooms or units
  • Deli
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Pal offers 92 accommodations with complimentary bottled water and hair dryers. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers and bidets. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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  • Free WiFi
  • Restaurant
  • Parking available
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includes taxes & fees
Oct 5 - Oct 6
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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Food and drink

  • 24-hour room service
  • Free bottled water

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from April 17 2026 to December 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

Property is also known as

Hotel Pal Hotel
Hotel Pal Mexico City
Hotel Pal Hotel Mexico City

Frequently asked questions

How close is Hotel Pal to the airport?

Hotel Pal is 7.3 mi (23-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

Does Hotel Pal have an airport shuttle?

Airport shuttle services are not available at Hotel Pal.

Does Hotel Pal offer free breakfast?

Hotel Pal does not offer free breakfast.

Is there a casino at Hotel Pal?

No, there is no casino at this hotel.

What time is check-in at Hotel Pal?

Check-in start time: 1:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Hotel Pal?

This hotel offers free self parking.

Does Hotel Pal have a pool?

Hotel Pal does not have a pool.

Does Hotel Pal have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Pal have a spa?

There are no spa services available at this hotel.

How close is Hotel Pal to downtown Mexico City?

Hotel Pal is 0.9 mi away from Mexico City.

Hotel Pal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 22 out of 51 reviews
Rating 8 - Good. 21 out of 51 reviews
Rating 6 - Okay. 6 out of 51 reviews
Rating 4 - Poor. 2 out of 51 reviews
Rating 2 - Terrible. 0 out of 51 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is excellent, you can walk to many places.
Stayed 12 nights in Jan 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Many activities were very walk-able and super close to transit.
Stayed 5 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cleanliness, location, customer service,
Stayed 6 nights in Jul 2021
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities
El hotel es muy viejo, y no tienen aire acondicionado, y hay muy poca ventilación
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness
buena ubicación y muy centrico
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Muy agradable lugar Miuy limpio y buena atencion
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, room comfort

コスパ最高のホテル。

建物は古いタイプですけど、掃除は行き届いていて清潔ですし部屋は広く、お湯も十分にたくさんでます。 駅にも近くコンビニも食べる場所にも困らずに便利な立地です。アレナ・メヒコやシウダレラ市場にも近いです。 予約が取れれば今後もメキシコシティの定宿として利用したいと思ってます。
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel céntrico con el metro y metrobús muy cercas, hay muchos lugares cercas y puedes llegar caminando a la alameda centrar muy fácil, el trato en el hotel es excelente y muy tranquilo, tienen un buen restaurante.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Bien el hotel, cuidado con la seguridad fisica

La estacia bien, solo se tengan cuidado porque en la entrada dejan agua tirada y tuve un accidente, ya que las escaleras no tienen pasamanos por seguridad, al resbalar me pege en la espalda y cabeza. La habitación bien y las chicas de recepción de limpieza muy hamables
Stayed 3 nights in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Verkehrsanbindung, Innenstadt fußläufig erreichbar, zuverlässiger Zimmerservice, großes Zimmer, Dusche heiß, Bett etwas hart.
Stayed 6 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel con habitaciones pequeñas, pero muy limpio, instalaciones en buen estado, personal muy amable. Está centrico, el centro historico esta cerca.Lo recomiendo
Stayed 2 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención fue muy amena
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Bueno para el precio

Una cama incómodo. Todo más bien .
Stayed 1 night in Oct 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gusto su ubicacion, con relacion a metro Balderas y metrobus. La habitacion confortable, precio razonable y el servicio del Sr gerente Jose Manuel
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Muy muy bueno el hotel, lo único que debe hacer en mejor un poco la señal de internet, al menos en la habitación que me asignaron era poca.
Stayed 7 nights in Oct 2022
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Accesible
Stayed 2 nights in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto la limpieza
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 2 nights in Aug 2022
Verified review

6/10 Okay

Disliked: Cleanliness

Regular

Desde la atención en recepción. Me querian cobrar más de lo que la reserva me envió por correo. La habitación olia a cigarro y las 3 noches permaneció ese olor. Lo único que vale la pena es que está céntrico.
Stayed 3 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación

Muy bien, el hotel muy cerca de donde tenía que hacer mis cosas
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la gente que se pone a vender afuera del hotel
Stayed 2 nights in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Le falta mantenimiento a las instalaciones
Stayed 9 nights in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
No ac or fan in the room. No warderobe in room. Has a good on site restaurant. Has daily cleaning with change of towels and soap.
Stayed 4 nights in May 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para los precios que tienen es buen hotel y muy bien ubicado. Como única queja es que al hacer limpieza de mi habitación se llevaron la toalla y tapete del baño
Stayed 2 nights in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente ubicación, buen precio
Stayed 1 night in May 2022