InterContinental Presidente Mexico City by IHG

4.0 star property
4-star eco-certified hotel near Paseo de la Reforma

Choose dates to view prices

Photo gallery for InterContinental Presidente Mexico City by IHG

Exterior
Property amenity
5 restaurants, breakfast, lunch, dinner served; French cuisine
1 bedroom, premium bedding, in-room safe, desk
5 restaurants, breakfast, lunch, dinner served; French cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • Air conditioning
  • Parking available

Explore the area

Map
Campos Eliseos 218, Mexico City, 11560
  • Avenida Presidente Masaryk
    ‪3 min walk‬
  • Parque Zoologico de Chapultepec
    ‪5 min walk‬
  • Auditorio Nacional
    ‪5 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪15 min drive‬

Room options

Premium Room

7.0 out of 10
Good
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Classic Room, 1 King Bed, Club Lounge Access (Chapultepec Park View)

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, Club Lounge Access (Polanco View)

10.0 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Club Lounge Access (Polanco View)

9.0 out of 10
Wonderful
(11 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, Park View (Chapultepec Park View)

8.8 out of 10
Excellent
(19 reviews)
  • 32 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed (Polanco View)

9.2 out of 10
Wonderful
(86 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds (Polanco View)

9.2 out of 10
Wonderful
(99 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 2 Queen Beds, Club Lounge Access, Park View (Chapultepec Park View)

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

  • 68 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 68 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed (Executive Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds (Executive Floor)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Master)

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed (Chapultepec Park View)

9.4 out of 10
Exceptional
(37 reviews)
  • 32 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Classic Room

7.4 out of 10
Good
(3 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

About the area

Mexico City

Polanco stay.Within a 10-minute walk of this Polanco hotel, you'll find Paseo de la Reforma and Auditorio Nacional. Avenida Presidente Masaryk and Lincoln Park are also within half a mile (1 km).

What's nearby

  • Avenida Presidente Masaryk - 3 min walk - 0.3 km
  • Parque Zoologico de Chapultepec - 5 min walk - 0.5 km
  • Auditorio Nacional - 5 min walk - 0.5 km
  • Chapultepec Park - 9 min walk - 0.8 km
  • Angel of Independence Monument - 3 min drive - 3.0 km

Getting around

  • Auditorio Station - 7 min walk
  • Mexico City Buenavista Station - 8 min drive
  • Benito Juarez International Airport (MEX) - 34 min drive

Restaurants

  • ‪Alfredo Di Roma - ‬1 min walk
  • ‪Rulfo Paraje Latino - ‬5 min walk
  • ‪Epicentro Mixology Bar - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Karisma - ‬1 min walk

About this property

InterContinental Presidente Mexico City by IHG

4-star eco-certified hotel near Paseo de la Reforma
InterContinental Presidente Mexico City by IHG offers its guests a full-service spa and a 24-hour fitness center. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 13 meeting rooms are available. Event space at this hotel measures 10764 square feet (1000 square meters) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the eco-certified InterContinental Presidente Mexico City by IHG. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Mexico City hotel is smoke free.

  • 1 building
  • 700 guestrooms or units
  • 42 levels
  • 5 dining venues
  • 10764 sq ft of conference space
  • 1000 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
InterContinental Presidente Mexico City by IHG offers 700 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Hela Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Similar properties

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (MXN 222 per night)
  • Valet parking on site (MXN 200 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: MXN 350 to 1,000 for adults and MXN 300 to 1,000 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Piano
  • Private wine tours
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: MXN 600 per accommodation, per stay, plus a deposit of MXN 600 per stay
  • Only dogs and cats are allowed
  • Weight limit: 20 lbs per pet
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 350 to 1000 for adults, and MXN 300 to 1000 for children
  • Airport shuttle fee: MXN 2300 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: MXN 222 per night
  • Valet parking fee: MXN 200 per day
  • Pet deposit: MXN 600 per stay
  • Pet fee: MXN 600 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Mexico City
InterContinental Mexico City Presidente
InterContinental Presidente Mexico City
Mexico City InterContinental
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Mexico City Presidente InterContinental
Presidente InterContinental Hotel Mexico City
Presidente InterContinental Mexico City
Presidente Mexico City
Presidente InterContinental Mexico City Hotel
Presidente InterContinental Hotel
Presidente InterContinental
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InterContinental Presidente
InterContinental Presidente Mexico City
InterContinental Presidente Mexico City by IHG Hotel
InterContinental Presidente Mexico City an IHG Hotel
InterContinental Presidente Mexico City by IHG Mexico City
InterContinental Presidente Mexico City by IHG Hotel Mexico City

InterContinental Presidente Mexico City by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1408 out of 1779 reviews
Rating 8 - Good. 210 out of 1779 reviews
Rating 6 - Okay. 73 out of 1779 reviews
Rating 4 - Poor. 32 out of 1779 reviews
Rating 2 - Terrible. 56 out of 1779 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

ALI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, quiet hotel with helpful staff.
Stayed 3 nights in Apr 2025

8/10 Good

Frank, QUITO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, a classic one
Stayed 1 night in Apr 2025

10/10 Excellent

J Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2025

10/10 Excellent

TERESA

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 4 nights in Apr 2025

10/10 Excellent

Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was top tier and very attentive.
Stayed 5 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great location
Stayed 3 nights in Apr 2025

6/10 Okay

Marie Lisette

Expected more for the price Room was barely cleaned and coffee sometimes not refilled Room service misplaced an item I had purchased
Stayed 4 nights in Apr 2025

10/10 Excellent

Jorge, Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location . I went for a concert at the Auditorio Nacional and it was right across the street. Also Chapultepec park is at walking distance
Stayed 4 nights in Feb 2025

10/10 Excellent

Ricardo, Scottsdale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent locations with great restaurants in-house
Stayed 2 nights in Apr 2025

10/10 Excellent

Loreen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in beautiful Polanco area. Lots of restaurants and shops. Service was exceptional. Especially concierge, Leonel Garcia and Andros were very efficient in communicating with me on whats app and in person. They booked restaurants and shows that were difficult for me to do. Rooms are very clean and comfortable. There are several restaurants to choose from in the hotel. Defintely recommend and will stay here again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Tirso, Champaign

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Great location. Great view overlooking Chapultepec Park from my room.
Stayed 2 nights in Jan 2025

6/10 Okay

Maria beatriz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had an issue with a drunk guest that try to enter my room he was almost naked in the hallway. I called security and they acted upon the situation but I never received anything not even an apology from the hotel. The hotel staff is not that nice.
Stayed 4 nights in Apr 2025

10/10 Excellent

Martin, Methuen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place, clean, the food and restaurants are good, and excellent view.
Stayed 2 nights in Apr 2025

10/10 Excellent

Evita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, centrally located.
Stayed 2 nights in Mar 2025

10/10 Excellent

Caterina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Ana, Chula Vista

Stayed 1 night in Apr 2025

10/10 Excellent

Alexandra

Stayed 3 nights in Mar 2025

2/10 Terrible

Cedric

Stayed 6 nights in Mar 2025

10/10 Excellent

Ed, Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best experiences from a hotel to serve its customers with several services and zero hidden fees and had a awesome staff that made me feel welcomed
Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Would not stay here again!

The hotel was clean and located in a good area. The staff was not good at all. The front desk could not find our booking, took a long time to check us in, and did not speak good English. Check out was a mess when we were late to go to the airport. We paid for in advance but they said we did not so we had to pay it again. We stayed at Hyatt Regency before next door to Intercontinental and everything was perfect. We would never stay at this hotel again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Stayed 1 night in Mar 2025

8/10 Good

Sleiman

Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

andres f

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

Horacio

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort

Annoying vibrating sound

There was an annoying vibration coming back in cycles every few seconds. It was apparently coming from the glass panel separating the vanity and the headboard of my bed. The first night I was so exhausted that I did not pay attention. Later, it did not help with my jet lag.
Stayed 5 nights in Mar 2025