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Krystal Urban Aeropuerto Cd de Mexico

3.5 star property
3.5-star hotel near Tezontle Park Shopping Center

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Photo gallery for Krystal Urban Aeropuerto Cd de Mexico

Restaurant
Junior Room
Front of property
Gym
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Housekeeping
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Avenida Javier Rojo Gomez No. 630, Mexico City, 09310
  • Place, Plaza Oriente Shopping Center
    ‪5 min walk‬
  • Place, Tezontle Park Shopping Center
    ‪10 min walk‬
  • Place, Central de Abasto
    ‪5 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(41 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room, 2 Double Beds

Standard Double Room

8.8 out of 10
Excellent
(28 reviews)
  • 26 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Room

Junior Room

Junior Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Mexico City

Iztapalapa stay.A stay at this Iztapalapa hotel places you within half a mile (1 km) of Tezontle Park Shopping Center and 3 miles (5 km) of Autódromo Hermanos Rodríguez. Sports Palace Dome and GNP Seguros Stadium are also within 3 miles (5 km).

What's nearby

  • Plaza Oriente Shopping Center - 5 min walk - 0.5 km
  • Tezontle Park Shopping Center - 10 min walk - 0.9 km
  • Central de Abasto - 5 min drive - 1.9 km
  • Plaza Central Shopping Center - 5 min drive - 2.3 km
  • Alfredo Harp Helú Stadium - 10 min drive - 3.0 km

Getting around

  • Canal de San Juan Station - 5 min drive
  • Mexico City Fortuna Station - 21 min drive
  • Benito Juarez International Airport (MEX) - 17 min drive

Restaurants

  • ‪Burger King Plaza Oriente - ‬5 min walk
  • ‪El Portón - ‬5 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Chili's Grill & Bar - ‬3 min walk
  • ‪Tacos el Wuero - ‬1 min walk

About this property

Krystal Urban Aeropuerto Cd de Mexico

3.5-star hotel near Tezontle Park Shopping Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. A fitness center, a terrace, and complimentary newspapers in the lobby are also featured at the business-friendly Krystal Urban Aeropuerto Cd de Mexico. Self parking is free.

This 3.5-star Mexico City hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Krystal Urban Aeropuerto Cd de Mexico offers 96 accommodations with MP3 docking stations and safes. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and coffee/tea makers. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

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  • Free WiFi
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4.4 out of 5, Excellent, 1,425 reviews
The price is CA $116
CA $141 total
includes taxes & fees
Dec 27 - Dec 28
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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 200 for adults and MXN 120 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Urban Aeropuerto Cd de Mexico

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 200 for adults and MXN 120 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Doubletree Hilton Hotel Mexico City Airport Area
Doubletree Hilton Mexico City Airport Area
Doubletree Mexico City Airport Area
Krystal Urban Aeropuerto Cd Mexico Hotel
Krystal Urban Aeropuerto Cd Hotel
Krystal Urban Aeropuerto Cd Mexico
Krystal Urban Aeropuerto Cd

Reviews

Krystal Urban Aeropuerto Cd de Mexico Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 674 out of 1022 reviews
Rating 8 - Good. 211 out of 1022 reviews
Rating 6 - Okay. 79 out of 1022 reviews
Rating 4 - Poor. 30 out of 1022 reviews
Rating 2 - Terrible. 28 out of 1022 reviews

Reviews

6/10 Okay

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Horacio

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean an nice
Stayed 1 night in Aug 2025

10/10 Excellent

Jose Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Alma D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room close to the airport, clean, friendly staff. All you need
Stayed 1 night in Aug 2025

10/10 Excellent

Heriberto

Stayed 5 nights in Jul 2025

10/10 Excellent

ESMERALDA, Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport, great staff
Stayed 1 night in Jul 2025

10/10 Excellent

Graciela

Liked: Cleanliness, property conditions & facilities
Nice beds
Stayed 1 night in Aug 2025

2/10 Terrible

Sergio R.

Stayed 1 night in Apr 2025

10/10 Excellent

Laura, Puebla

Liked: Cleanliness, staff & service, property conditions & facilities
Everything good
Stayed 1 night in Aug 2025

2/10 Terrible

Sergio R.

Beware!! Scammers !!!!

Terrible experience, I was robbed/scammed while trying to request transportation from to the airport to the hotel, after they took my money hotel never answered my calls, it was like they blocked my phone number and I was unable to speak to anybody, I ended up not staying there since I was afraid something else could happened to us.
Stayed 1 night in Aug 2025

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable internet access was a little spotty at times.
Stayed 5 nights in Jul 2025

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Fernando R.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

no hay coordinacion

me fue muy mal reserve dos habitaciones ,al llegar solo habia una reservada,mas tarde me dieron la otra habitaciopn por una noche cuando la necesitaba por dos,muy mala experiencia
Stayed 2 nights in Jul 2025

6/10 Okay

Dinna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Name is misleading as it is not that close to the airport. The hotel is fairly new, bed is comfortable but walls are paper thin. I could hear the next door TV all night and all the cars outside. Bathroom is also not so clean. The person in charge of the dining hall was trying to charge me for breakfast even if my rate clearly stated it included it. After it was clarified, it was all good.
Stayed 1 night in Jul 2025

10/10 Excellent

Daisy

Stayed 1 night in Jul 2025

10/10 Excellent

Ruben

Stayed 2 nights in Jul 2025

8/10 Good

Dulce M Acuna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel, room and service were great. The only thing my sister did not enjoy was the loud music. There was a bar across the street from the room it was assigned to us. Bar stopped playing music until 3 am and we had to wake up at 4 am to take an early flight.
Stayed 1 night in Jul 2025

10/10 Excellent

Guillermo

Travelled with family
Liked: Property conditions & facilities
Great service
Stayed 2 nights in Jul 2025

10/10 Excellent

vanny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great option for business travel. Really good room and staff. Since the nearby places are noisy, the night was noisy
Stayed 1 night in Jul 2025

8/10 Good

Evelen, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the restaurant is not great, the hotel stay is very good
Stayed 1 night in Jun 2025

8/10 Good

Jesus

Stayed 5 nights in Jun 2025

10/10 Excellent

Erick

Stayed 1 night in Jun 2025

10/10 Excellent

Lourdes

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice , clean and affordable
Stayed 1 night in Jun 2025

4/10 Poor

Luis G, maricopa

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Only one person working in the restaurant, they never told me that they have a service to the airport, I had to pay taxi, outside there’s a night club a lot of noise and I couldn’t sleep
Stayed 1 night in Jun 2025

6/10 Okay

Jose Carlos

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The property is not at the airport
Stayed 2 nights in Jun 2025