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Hotel MX condesa

3.5 star property
3.5-star hotel near Paseo de la Reforma

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Photo gallery for Hotel MX condesa

Reception
Reception
Lobby
Interior
Down comforters, in-room safe, blackout drapes, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Pet-friendly
  • Free WiFi

Explore the area

Map
35 Calle Salamanca Roma Norte, Mexico City, CDMX, 06700
  • Paseo de la Reforma
    ‪8 min walk‬
  • Angel of Independence Monument
    ‪10 min walk‬
  • U.S. Embassy
    ‪14 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪11 min drive‬

Room options

View all photos for Comfort Room

Down comforters, in-room safe, blackout drapes, iron/ironing board

Comfort Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Mexico City

Roma Norte stay.Within a 15-minute walk of this Roma Norte hotel, you'll find Paseo de la Reforma and Angel of Independence Monument. World Trade Center Mexico City and Palacio de Bellas Artes are also within 3 miles (5 km).

What's nearby

  • Paseo de la Reforma - 8 min walk - 0.8 km
  • Angel of Independence Monument - 10 min walk - 0.9 km
  • U.S. Embassy - 14 min walk - 1.2 km
  • Reforma 222 - 19 min walk - 1.6 km
  • World Trade Center Mexico City - 4 min drive - 3.4 km

Getting around

  • Sevilla Station - 2 min walk
  • Mexico City Buenavista Station - 15 min drive
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪La Provoleta - ‬1 min walk
  • ‪Carajillo Roma - ‬1 min walk
  • ‪Aleli - ‬1 min walk
  • ‪Yoru Handroll And Sushi Bar - ‬2 min walk
  • ‪Lorea - ‬1 min walk

About this property

Hotel MX condesa

3.5-star hotel near Paseo de la Reforma
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Hotel MX condesa also features tour/ticket assistance and a front-desk safe.

This 3.5-star Mexico City hotel is smoke free.

  • 44 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hotel MX condesa offers 44 accommodations, which are accessible via exterior corridors and feature safes and blackout drapes/curtains. Beds feature down comforters. Plasma televisions come with premium cable channels. Bathrooms include showers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals

Accessibility

  • No elevator

Room amenities

Entertainment

  • Plasma TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 250 per pet, per night, plus a deposit of MXN 500 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 66 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 250 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and window guards in each accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Maison Salamanca
Hotel MX condesa Hotel
Hotel MX condesa Mexico City
Hotel MX condesa Hotel Mexico City

Hotel MX condesa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 154 out of 384 reviews
Rating 8 - Good. 117 out of 384 reviews
Rating 6 - Okay. 55 out of 384 reviews
Rating 4 - Poor. 29 out of 384 reviews
Rating 2 - Terrible. 29 out of 384 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Abby

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
DON'T STAY HERE!!! We had a terrible experience at Hotel MX Condesa and feel compelled to share our experience. Based on the positive reviews, I expected a comfortable and welcoming stay, but it was anything but that. *front desk staff was consistently rude and agitated *Our bathroom was completely unusable—the tub and sink were backed up, and the toilet was clogged. *getting toilet paper was only done once we took the empty roll to front desk *bath towels had a bad odor *When we brought these issues to the staff’s attention, there was zero empathy. This was one of the worst hotel experiences I’ve had, and I wouldn’t recommend staying here. A refund would be the least they could do to make up for such a disappointing experience. If you’re considering this hotel based on good reviews, BEWARE—our experience was the complete opposite. Hopefully, management takes action to improve.
Stayed 2 nights in Feb 2025

6/10 Okay

Rocio

Staff was friendly; however, our rooms was the 3rd floor without an elevator that was not mentioned on the website. Our elderly aunt struggled to walk up the 3 flights of stairs.
Stayed 4 nights in Feb 2025

8/10 Good

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We loved the property's style. The location very convenient. The staff friendly and helpful. The rooms need some renovation. Some of the furniture it's old and falling apart. The breakfast need a big improvement. Cold bread, no toaster. Juice it's watered down. Fruit old. Eggs dry and old. Beans served cold.
Stayed 3 nights in Feb 2025

8/10 Good

MARIANA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was in a great area, a lot of restaurants and shops. The staff was extremely kind. The only thing I did not enjoy was the breakfast, it was too cold and they served very small portions, no variety.
Stayed 4 nights in Feb 2025

10/10 Excellent

Isidro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Claudia de Dios

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was not clean, the sheets were stained. The first time we took a shower the drain of the shower wasn’t working properly. Is an ok hotel for backpack travelers.
Stayed 4 nights in Jan 2025

8/10 Good

José

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Dec 2024

8/10 Good

Ramón

Liked: Cleanliness, staff & service, property conditions & facilities
Lo único que le falta es un elevador para poder subir al segundo nivel con carriolas o sillas de ruedas.
Stayed 2 nights in Dec 2024

8/10 Good

Isaac

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Dania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel and the staff was excellent. The only thing they have to fix is the restaurant that plays loud music even when they don't have any people there. You cannot rest when they playing loud music.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jose Ramon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first two nights were a little rough to sleep. They room didn’t have a/c nor windows that could be open. They don’t have any additional floor fans to borrow. The last nigh was so much better due to the fact that it rained which made the weather temps dropped. It was a nice room and the staff was great. I would stay here again, but only because f there is ac in the room.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Oscar

Liked: Cleanliness, staff & service
Disliked: Room comfort
The bed was not comfortable, it was very stiff. The was no wash towels to bath with. Also, I may have missed it but the room did not have air conditioning. It had a loud fan that hardly blew any air.
Stayed 2 nights in Oct 2024

8/10 Good

Edgar David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Manuel

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Buen servicio pero malas habitaciones

El cuarto huele a humedad, cuando llegue me dieron un cuarto que da a la calle y el ruido no deja dormir. Muy amablemente me cambiaron a otro cuarto pero el cuarto olía muy mal, creo q era humedad.
Stayed 4 nights in Oct 2024

6/10 Okay

Jose

Travelled with partner
Liked: Cleanliness, staff & service
Great location in the center of the City. Rooms are hot! No AC, only a ceiling fan. Tried to use the fitness room, but all equipment was out of service.
Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Stayed 1 night in Sep 2024

10/10 Excellent

Pilar

Travelled with partner
Liked: Cleanliness, staff & service
Me encantó este hotel la recepción, el staff, la comida , la ubicación todo es súper cómodo en este hotel. Puedes caminar libremente está cerca de todo, en una zona hermosa.
Stayed 3 nights in Oct 2024

2/10 Terrible

Andrea

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Sheets, floors, and TOILETS were very dirty in our freshly assigned rooms. Really gave me and my family (5 rooms reserved total) the ick. Even their lobby bathroom was a disgusting mess throughout the entire days. Cleanliness is certainly not a focus. I didn't eat their complimentary food because if they don't prioritize a clean space, I cannot trust their food preparation.
Stayed 1 night in Sep 2024

4/10 Poor

Andrea

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
My family booked a total of 5 rooms here and all were lacking in cleanliness. Upon entering our rooms for the first time the toilets were DIRTY, the sheets full of hair, and the floors with lots of gunk. I really do not think these things were cleaned. All of our 5 rooms and 11 guests were disappointed and grossed out.
Stayed 1 night in Sep 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a very nice area and was close to many attractions. 10/10
Stayed 4 nights in Sep 2024

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Evelyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stains on sheets
Stayed 2 nights in Sep 2024

8/10 Good

Vanessa Lee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This area was perfect for me and a friend during our first trip to CDMX. The hotel is so pretty and matches the Roma Norte area. The room itself was small but perfect for two people. No AC but it did have a fan and windows that open. I brought a white noise machine to drown out the noise from other guests and the street. The breakfast was delicious and free so you can’t beat that. I would definitely stay here again.
Stayed 4 nights in Sep 2024