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Marquis Reforma Hotel Spa

4.5 star property
4.5-star luxury hotel near Torre Mayor

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Photo gallery for Marquis Reforma Hotel Spa

Premium Loft | View from room
3 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Front of property - evening/night
Couples treatment rooms, sauna, hot tub, body treatments, hydrotherapy
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Paseo De La Reforma 465 Col Cuauhtemoc, Mexico City, CDMX, 6500
  • Place, Paseo de la Reforma
    ‪3 min walk‬
  • Place, Angel of Independence Monument
    ‪9 min walk‬
  • Place, Chapultepec Park
    ‪9 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪24 min drive‬

Room options

View all photos for Sky Suite, 2 Double Beds

Sky Suite, 2 Double Beds

Sky Suite, 2 Double Beds

  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(55 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout drapes

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Sky Suite, 1 King Bed

Sky Suite, 1 King Bed

Sky Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Loft

Premium Loft

Premium Loft

  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Room, 1 King Bed

Deluxe Superior Room, 1 King Bed

Deluxe Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(23 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Corner

Junior Suite Corner

Junior Suite Corner

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Sky Suite

Panoramic Sky Suite

Panoramic Sky Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Room, 2 Double Beds

Deluxe Superior Room, 2 Double Beds

Deluxe Superior Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Master Superior Suite

Master Superior Suite

Master Superior Suite

  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Superior Suite

Junior Superior Suite

Junior Superior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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  • Breakfast included
  • Spa
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4.9 out of 5, Exceptional, 298 reviews
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CA $949 total
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About the area

Mexico City

City center retreat .You'll be steps from Torre Mayor and within a 10-minute walk of Angel of Independence Monument with a stay at this Reforma hotel. Also, U.S. Embassy is within half a mile (1 km) and Chapultepec Park is within 2 miles (3 km).

What's nearby

  • Paseo de la Reforma - 3 min walk - 0.3 km
  • Torre Mayor - 3 min walk - 0.3 km
  • Angel of Independence Monument - 9 min walk - 0.8 km
  • Chapultepec Park - 9 min walk - 0.8 km
  • National Museum of Anthropology - 15 min walk - 1.3 km

Getting around

  • Mexico City Buenavista Station - 6 min drive
  • Sevilla Station - 7 min walk
  • Benito Juarez International Airport (MEX) - 22 min drive

Restaurants

  • ‪Los Canarios Marquis - ‬1 min walk
  • ‪Tierra Garat - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪A La Parrilla - ‬1 min walk
  • ‪Frutos Prohibidos - ‬2 min walk

About this property

Marquis Reforma Hotel Spa

4.5-star luxury hotel near Torre Mayor
Marquis Reforma Hotel Spa offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/café. Business amenities include a business center and a meeting room.

WiFi and wired Internet are free in public spaces. A fitness center, a terrace, and multilingual staff are also featured at the luxury Marquis Reforma Hotel Spa. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4.5-star Mexico City hotel is smoke free.

  • 209 guestrooms or units
  • 11 levels
  • 3 dining venues
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
Marquis Reforma Hotel Spa offers 209 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 60-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

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The price is CA $128
CA $153 total
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 25 for 24 hours)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (USD 8 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 15 for adults and USD 10 for children
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Mountain biking
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (41 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (27 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 60-inch LCD TV with cable channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Marquis Reforma Hotel Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 for adults and USD 10 for children
  • Fee for in-room wired internet: USD 25 (for 24 hours, rates may vary)
  • Airport shuttle fee: USD 92 per vehicle (roundtrip, maximum occupancy 2)
  • Valet parking fee: USD 8 per day
  • Spa fee: USD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Marquis Spa
Marquis Hotel Spa
Marquis Reforma
Marquis Reforma Hotel
Marquis Reforma Hotel Spa
Marquis Reforma Spa
Reforma Marquis
Spa Hotel Marquis
Spa Marquis Reforma
Spa Reforma
Marquis Hotel Mexico
Marquis Reforma Hotel Mexico City
Marquis Reforma Mexico City

Marquis Reforma Hotel Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 885 out of 1158 reviews
Rating 8 - Good. 174 out of 1158 reviews
Rating 6 - Okay. 55 out of 1158 reviews
Rating 4 - Poor. 24 out of 1158 reviews
Rating 2 - Terrible. 20 out of 1158 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Amir Hossain, irvine

Stayed 5 nights in Dec 2025

10/10 Excellent

JUAN DAVID

Stayed 2 nights in Dec 2025

2/10 Terrible

Ismael

Business traveller
Disliked: Cleanliness, property conditions & facilities
The staff gave us an awful treatment.
Stayed 1 night in Dec 2025

2/10 Terrible

Rose

Business traveller
Disliked: Amenities
The staff gave us an awful treatment. No sign of support or understanding, knowing in advance that we usually stay a that hotel more than 3 times per month. We are seriously thinking og giving a second or third thought on it.
Stayed 1 night in Dec 2025

10/10 Excellent

Petranka, Los Gatos

Stayed 5 nights in Nov 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities
Lovely hotel. Friendly. Responsive.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gilberto

Stayed 3 nights in Nov 2025

10/10 Excellent

Abigail

Stayed 5 nights in Nov 2025

8/10 Good

Sameer

Travelled with family
Liked: Cleanliness, staff & service
The hotel went out of the way to make our stay comfortable including providing extra bedding but there were also issues with the room. The heating did not work for the first 1.5 days and we were freezing till it was addressed.
Stayed 5 nights in Nov 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my 1st experience visiting Mexico City, I do not speak Spanish but I was able to communicate okay with staff. The room was very spacious, clean and well stocked with water and towels. Hotel staff was kind of lukewarm, not mean but not friendly. I was traveling alone, and I am a melanated woman so I think that was a problem for a few members of the waitstaff. The restaurant in the hotel, Los Canarios, gave me a very unpleasant experience. My entree was not tha great, I didn’t complain at all. The waiters, who were watching me like a hawk, I guess decided to let the maître d’ or manager know. He comes over doesn’t introduce himself or ask me how I’m doing and just says “Is there a Problem”?! It was very rude, dismissive, and I didn’t appreciate it. The restaurant that serves breakfast in the hotel also had waitstaff that were dismissive, but very helpful and distant but laughing and speaking freely with other patrons. Again, I don’t speak Spanish but I also visited the Michelin star restaurant Em and had a wonderful time experience. Overall, the hotel is beautiful, construction was ongoing next to the hotel so very little quiet time. Traffic is horrendous but it’s to be expected. I would stay at this hotel again but definitely not alone and possible with another Spanish speaking person to see if my experience would change. FYI there were a lot od helpful and kind people on this trip, sadly the majority of them I encountered did not work at this hotel.
Stayed 3 nights in Nov 2025

6/10 Okay

CHRISTOPHE

Liked: Cleanliness, staff & service, amenities
Average quality and feel good location
Stayed 1 night in Nov 2025

10/10 Excellent

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Wonderful service. Close to everything and very safe
Stayed 1 night in Nov 2025

10/10 Excellent

Rafael, Raleigh

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Location, Super Friendly Staff, Clean Room Great Hotel
Stayed 5 nights in Nov 2025

10/10 Excellent

jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Alexander

Excellent.
Stayed 4 nights in Nov 2025

10/10 Excellent

FRANCISCO

Stayed 1 night in Nov 2025

10/10 Excellent

MUIDEEN FEMI

Liked: Cleanliness, amenities, property conditions & facilities
Nice room
Stayed 5 nights in Nov 2025

8/10 Good

Neil

Stayed 4 nights in Nov 2025

10/10 Excellent

Daisy

Stayed 4 nights in Nov 2025

6/10 Okay

Harris

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Many issues with room that management did not take care of and when these were discussed with the manager he showed no concern. The problem seems systemic as we had to change rooms due to no hot water and a loud noise coming from the exhaust system in the first room. The second room also had issues including no soap in the room and a window that could not be closed. Management was less than responsive, blaming support staff instead of taking responsibility/accountability. My girl friend who lives in Mexico City tried to explain the situation to the manager but he still didn’t care. She was embarrassed by the service and insisted that this is not the norm in Mexico City. That should tell you everything you need to know. Do not stay here. I have gotten better service from cheap motels in the US.
Stayed 4 nights in Nov 2025

10/10 Excellent

Roy, greenwich

Stayed 1 night in Nov 2025

10/10 Excellent

German

Liked: Cleanliness, amenities, property conditions & facilities
Everything perfect during the stay
Stayed 1 night in Oct 2025

10/10 Excellent

Saleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room. Excellent service and staff. Close to many coffee shops and restaurants. Excellent coffee shop on site. Very good restaurant on site. Staff were amazing and very helpful. Very well maintained hotel.
Stayed 4 nights in Nov 2025

10/10 Excellent

Rossy, Kenner

Stayed 2 nights in Nov 2025

4/10 Poor

Manuel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
For about $100 more, I'd rather stay somewhere else. The rooms aren't very nice. There was a leak right above the toilet. Every time I sat down, a drop of water fell on my head. The air conditioning didn't cool at first, and we had to call a technician. They should verify that everything is working before handing over the room. Having a dirty technician with a ladder in the room is time-consuming and inconvenient. The shower was awful; it looked dirty and didn't work properly. This hotel is not in very good condition. You're better off spending $50-$100 more and staying somewhere else.
Stayed 1 night in Nov 2025