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Mexico City Marriott Reforma Hotel

4.5 star property
4.5-star luxury hotel near Paseo de la Reforma

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Photo gallery for Mexico City Marriott Reforma Hotel

Indoor pool, outdoor pool, sun loungers
Lobby lounge
Breakfast, lunch, dinner served; international cuisine, alfresco dining
Lobby
Couples treatment rooms, sauna, steam room, Turkish bath

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Paseo De La Reforma 276 Col Juarez, Mexico City, CDMX, 06600
  • Place, Paseo de la Reforma
    ‪1 min walk‬
  • Place, U.S. Embassy
    ‪2 min walk‬
  • Place, Angel of Independence Monument
    ‪5 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (No View)

Pillowtop beds, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds (No View)

9.4 out of 10
Exceptional
(19 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

Pillowtop beds, minibar, in-room safe, desk

Executive Room, 2 Double Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed (No View)

Executive Room, 1 King Bed (No View)

Executive Room, 1 King Bed (No View)

9.8 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Pillowtop beds, minibar, in-room safe, desk

Junior Suite

  • Sleeps 2

View all photos for Presidential Suite

Pillowtop beds, minibar, in-room safe, desk

Presidential Suite

  • Sleeps 2

View all photos for Executive King Room with No View

Pillowtop beds, minibar, in-room safe, desk

Executive King Room with No View

  • Sleeps 2

View all photos for Executive Two Double Room

Pillowtop beds, minibar, in-room safe, desk

Executive Two Double Room

  • Sleeps 4

View all photos for Deluxe King Room No View

Pillowtop beds, minibar, in-room safe, desk

Deluxe King Room No View

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed (No View)

Pillowtop beds, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (No View)

8.8 out of 10
Excellent
(40 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Pillowtop beds, minibar, in-room safe, desk

Executive Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Guest Room, 2 Double, No View

Pillowtop beds, minibar, in-room safe, desk

Deluxe Guest Room, 2 Double, No View

  • Sleeps 4

View all photos for Executive Lounge Access, Guest Room, 1 King, No View

Pillowtop beds, minibar, in-room safe, desk

Executive Lounge Access, Guest Room, 1 King, No View

  • Sleeps 2

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About the area

Mexico City

City center retreat .At this Reforma hotel, you'll be well placed to visit Paseo de la Reforma and U.S. Embassy, both within a 5-minute walk. Also, Angel of Independence Monument is within half a mile (1 km) and Palacio de Bellas Artes is within 2 miles (3 km).

What's nearby

  • Paseo de la Reforma - 1 min walk - 0.0 km
  • U.S. Embassy - 2 min walk - 0.2 km
  • Angel of Independence Monument - 5 min walk - 0.5 km
  • Reforma 222 - 5 min walk - 0.5 km
  • Cibeles Fountain - 12 min walk - 1.0 km

Getting around

  • Insurgentes Station - 8 min walk
  • Mexico City Buenavista Station - 9 min drive
  • Benito Juarez International Airport (MEX) - 26 min drive

Restaurants

  • ‪La Mansión - ‬2 min walk
  • ‪Condimento - ‬1 min walk
  • ‪Cielito Querido Café - ‬1 min walk
  • ‪Don Pollo - ‬1 min walk
  • ‪Il Ritrovo - ‬1 min walk

About this property

Mexico City Marriott Reforma Hotel

4.5-star luxury hotel near Paseo de la Reforma
Mexico City Marriott Reforma Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

A 24-hour business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 6200 square feet (576 square meters) and includes conference space. A hot tub, a fitness center, and a sauna are also featured at the luxury Mexico City Marriott Reforma Hotel. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Parking is available for a fee.

This 4.5-star Mexico City hotel is smoke free.

  • 322 guestrooms or units
  • 16 levels
  • Meeting rooms
  • 6200 sq ft of conference space
  • 576 sq m of conference space
  • Built in 2008
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mexico City Marriott Reforma Hotel offers 322 accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. A pillow menu is available. 42-inch LED televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mexico City hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Oriental Fitness Center has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. Children under 10 years old are not allowed in the spa without adult supervision.

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Property amenities

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 14 per day)
  • Available in some public areas: WiFi (USD 11 per day)

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (USD 10 per night)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to noon for a fee: USD 15 to 20 for adults and USD 10 to 12 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 42-inch LED TV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from March 18 2025 to March 31 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mexico City Marriott Reforma Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 20 for adults, and USD 10 to 12 for children
  • Fee for in-room wireless internet: USD 14 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 11 per day (rates may vary)
  • Airport shuttle fee: USD 85 per vehicle (one-way)
  • Valet parking fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses solar energy. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Marriott Reforma Mexico City
Hotel Reforma Mexico City
Marriott Mexico City
Marriott Reforma
Marriott Reforma Hotel
Mexico City Marriott Hotel
Mexico City Marriott Reforma
Mexico City Marriott Reforma Hotel
Mexico City Reforma
Reforma Marriott
Mexico City Marriott Reforma Hotel
Mexico City Marriott Reforma
Mexico City Marriott Reforma Hotel Hotel
Mexico City Marriott Reforma Hotel Mexico City
Mexico City Marriott Reforma Hotel Hotel Mexico City

Mexico City Marriott Reforma Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 670 out of 1003 reviews
Rating 8 - Good. 208 out of 1003 reviews
Rating 6 - Okay. 73 out of 1003 reviews
Rating 4 - Poor. 26 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

kimberley, NEW YORK

Stayed 3 nights in Nov 2025

10/10 Excellent

Stephanie Patricia Pérez

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, pool was cold either way as we booked this property as we wanted to use the pool. They had jacuzzis that we used instead. Great location, easy access to best spots in CDMX.
Stayed 3 nights in Sep 2025

10/10 Excellent

Israel

Nice room and nice people
Stayed 1 night in Aug 2025

2/10 Terrible

Ricardo, Tustin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reported shower drain not working 3 times on three different days. Staff never took a look at. Requested some hot water for tea, was told to call room service. After calling room service it took 40 min. Just bad service. Will never stay here again.
Stayed 5 nights in Aug 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Edgar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Christopher, Dulles

Stayed 2 nights in Aug 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
clean nice people
Stayed 8 nights in Aug 2025

10/10 Excellent

William, Dallas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a decent place in a convenient location. Security is a bit extra, where if anyone goes up to your room for any duration of time they have to register and leave their ID at reception (even during the day). This isn’t the case with hotels in the area in the low end (NH, Ibis, etc.) or the higher end ones like FS and St Regis.
Stayed 5 nights in Aug 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good costumer service , the hotel in general is excellent, the hotel has a beautiful restaurant, food is delicious, great service, I had a tamarindo mezcal margarita , highly recommended, my room so clean my bed was cozy and conformable. Highly recommend Marriott Reforma Hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Jaime, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Very well kept and updated.
Stayed 2 nights in Aug 2025

10/10 Excellent

Luis, Laredo

Liked: Cleanliness, staff & service, property conditions & facilities
Lication
Stayed 1 night in Jul 2025

10/10 Excellent

Blaire

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Jacinto, Sanford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

6/10 Okay

Mayra

Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

An OK stay - definitely needs service improvement

It was ok, the hotel is very clean, good attitudes from most of the staff and location wise, worked well for my work but the service needs some serious improvement. It took them 2 days to get me a refill of coffee packets and 3 days for me to get a pair of slippers to use. Other amenities I requested (and was even willing to pay to use) never arrived. Will be back but hoping that they get their service issues in order.
Stayed 5 nights in Jul 2025

8/10 Good

CHELSEA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Matthw

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 4 nights in Jul 2025

10/10 Excellent

Eric

Stayed 2 nights in Jun 2025

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Wayne, Kingston

Stayed 3 nights in May 2025

10/10 Excellent

Leandro

Stayed 6 nights in May 2025

8/10 Good

Samar J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Bhavna

Stayed 3 nights in Apr 2025