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4.2 out of 5

"Perfect ! Red eye check in was an ease ! Staff was superb . Buffet Breakfast was plentiful and well worth it " More

By a verified traveller on Mon 16 Mar 2020

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Hotel Description

4-star hotel near Autodromo Hermanos Rodriguez, connected to the airport

Near the airport

Your stay at this Venustiano Carranza hotel places you within 3 miles (5 km) of Autodromo Hermanos Rodriguez and Sports Palace Dome. Foro Sol and Alfredo Harp Helú Stadium are also within 3 miles (5 km).

Free airport shuttle

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Self parking, a garden, and a computer station are also offered.

Free WiFi, flat-screen TVs

The 287 soundproofed guestrooms offer free WiFi and 24-hour room service. Flat-screen TVs come with cable channels, and other amenities include minibars and rainfall showerheads.

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$130* Per night/room 9 Jul. - 10 Jul.

Junior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room (Extra Bed 4 adults)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room (Extra Bed 3 adults)

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Superior Room (Extra Bed 4 adults)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

NH Collection Mexico City Airport T2 ratings based on 10 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for NH Collection Mexico City Airport T2

Everyone (8) Family (2)
5 out of 5

Posted by on 10 Jun. 2021

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5 out of 5

Posted by on 8 Jun. 2021

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4 out of 5

Posted by on 27 Nov. 2020

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Comment from Hotel Management

27 Nov. 2020 by Luz Carranza / Guest Relations Manager

Estimado huèsped, Esperamos que se encuentre muy bien y haya tenido un gran vuelo. Agradecemos el tiempo que ha tomado al otorgarnos una valoración respecto a su estancia, al respecto, nos ayudaría mucho si nos pudiera compartir sus comentarios, para poder trabajar inmediatamente en cada una de nuestras áreas de oportunidad y brindarle a usted y a cada uno de nuestros huéspedes estancia excelentes. Deseamos nos brinde nuevamente la oportunidad de ser sus anfitriones en esta su casa NH Collection Mexico City Airport T2. Sinceramente,

5 out of 5
Perfect ! Red eye check in was an ease ! Staff was superb . Buffet Breakfast was plentiful and well worth it

Posted by , from Dallas Tx on 16 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by Dolores Flores

Dear Mary thank you very much for your preference and confidence We are so happy that you found everything good We hope to see you soon in a near future Sincerely

4 out of 5
Difficult to find access Bathroom need maintainence

Posted by on 31 Oct. 2019

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Comment from Hotel Management

2 Nov. 2019 by Sharon Garduño

Dear guest, Thank you for the time you have taken to write a review about our installations and services, we are sorry to know that your experience in your stay has not lived up to your expectations, but rest assured that this comments will help us to keep on improving for our distinguished guests, such as you. Once again thank you for your feedback, we hope to have the opportunity to have you back with us. Kind regards, Sharon Garduño Guest Relations Manager

4 out of 5
Excellent breakfast buffet, open from 5:00 am with everything that you could imagine. Public restrooms definitely need attention, not so clean. Overalls good hotel, I’ll return again

Posted by on 15 Aug. 2019

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Comment from Hotel Management

16 Aug. 2019 by Dolores Flores / Quality

Dear World Traveler Thank you very much for your kind comment We are happy to see that you had a good stary with us, We apologize for the cleaning of the restooms, which have been carefully discussed with all the housekeeper in order to avoid this kind of discrepancies in the future We hope to see you soon again, Will be our pleasure to be your host again Sincerely

4 out of 5

Posted by on 4 May 2019

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Comment from Hotel Management

7 May 2019 by Sharon Garduño

Estimado huésped, Muchas gracias por la valoración que se ha tomado el tiempo de otorgarnos, para nosotros será un gusto tenerle nuevamente y poder recibirle con la más cálida bienvenida. Saludos cordiales, Sharon Garduño Guest Relations Manager

4 out of 5
Nice option to stay in near our gates since we were stranded by Delta in Mexico City for 18 hours. Appreciative of the cleanliness and hospitality of this location.

Posted by on 31 Dec. 2018

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Comment from Hotel Management

31 Dec. 2018 by Sharon Garduño

Dear guest, We appreciate the trust placed in our hotel, we are pleased to know that the facilities and service have lived up to your expectations and that we have happily fulfilled your satisfaction. We hope to have the pleasure of having your presence again. Best regards, Sharon Garduño Guest Relations Manager

5 out of 5
Excellent hotel, friendly service. The only issue was the bathroom door which it does not lock and seal. Very nice but when you are with another person in the room it is a little inconvenient

Posted by , from Austin, TX on 15 Oct. 2018

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Comment from Hotel Management

17 Oct. 2018 by Sharon Garduño

Dear Mr. Miguel, We would like to thank you for taking the time to write a review about your last stay with us, regarding the feedback about the bathrooms doors, we regret to know that the design of it has not been of your liking. Sincerely, Sharon Garduño Guest Relations Manager

2 out of 5

Great Location but ....

Pros: The food is pretty good!!!
The Hotel has a great location for quick trips into Mexico City or to avoid the heavy traffic on some occasions; but the AC was not working properly, I reported it about 1930 Hrs, and had a phone call about 2300 Hrs telling me that they "were waiting for me at the lobby for the past three hours to change me from room" Not quite so nicely by the way.

Posted by , from Panama on 4 Jul. 2018

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Comment from Hotel Management

4 Jul. 2018 by Gisela Ramirez

Dear Mr. Gus, I would like to thank you for the time you took to review your recent experience at the NH Mexico City Airport T2 hotel, we welcome your feedback and value the assessment of our hotel's installations and services. Let me tell you that we have reviewed your observations and we are taking the necessary measures to ensure this actions are not repeated. My team and I appreciate the opportunity we had of being of service to you and will be glad to welcome you back in the near future. Sincerely, Gisela Ramírez Guest Relations

About the NH Collection Mexico City Airport T2

Location Capitan Carlos Leon S/N T2 Floor 6, Mexico City, CDMX 15620

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 13563 square feet (1260 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and a garden are also featured at the business-friendly NH Collection Mexico City Airport T2. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Mexico City hotel.

  • 1 building
  • 287 guestrooms or units
  • 3 levels
  • 13563 sq ft of conference space
  • 1260 sq m of conference space
  • Built in 2009
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Benito Juarez International Airport (MEX) (3.6 km / 2.2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

NH Collection Mexico City Airport T2 offers 287 air-conditioned accommodations with minibars and safes. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Wheelchair accessible

Food & Drink

The hotel hosts a free manager's reception daily.

NH Collection Mexico City Airport T2 has a restaurant on site.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: MXN 700 per pet, per day
  • Only dogs and cats are allowed
  • Weight limit: 55 lbs
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Minimum guest age is 18
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Credit card pre-authorization
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MXN 297 and MXN 732 per person (approximately)
  • Self parking fee: MXN 195 per day
  • Pet fee: MXN 700 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aeropuerto T2
  • Aeropuerto T2 Hotel
  • Nh Aeropuerto T2 Mexico
  • Nh Aeropuerto T2 Mexico Hotel
  • NH Collection Mexico City Airport T2 Hotel
  • Collection T2 Hotel
  • NH Collection Mexico City Airport T2
  • Collection T2
  • Nh Aeropuerto t2 Mexico Hotel Mexico City
  • Nh Collection Mexico City T2
  • NH Collection Mexico City Airport T2 Hotel
  • NH Collection Mexico City Airport T2 Mexico City
  • NH Collection Mexico City Airport T2 Hotel Mexico City

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.