For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
4-star luxury hotel near Autodromo Hermanos Rodriguez, connected to the airport
Near the airport
Your stay at this Venustiano Carranza hotel places you within 3 miles (5 km) of Autodromo Hermanos Rodriguez and Sports Palace Dome. Foro Sol and Alfredo Harp Helú Stadium are also within 3 miles (5 km).
Free airport shuttle
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Self parking, a garden, and a computer station are also offered.
Free WiFi, flat-screen TVs
In addition to flat-screen TVs with cable channels, the 287 guestrooms offer free WiFi and 24-hour room service. Other amenities include minibars, rainfall showerheads, and pillow menus.
NH Collection Mexico City Airport T2 ratings based on 8 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for NH Collection Mexico City Airport T2
Everyone (6)Family (2)
5 out of 5
Perfect ! Red eye check in was an ease ! Staff was superb . Buffet Breakfast was plentiful and well worth it
Posted by Mary, from Dallas Tx on 16 Mar. 2020
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Comment from Hotel Management
17 Mar. 2020
by Dolores Flores
Dear Mary
thank you very much for your preference and confidence
We are so happy that you found everything good
We hope to see you soon in a near future
Sincerely
4 out of 5
Difficult to find access
Bathroom need maintainence
Posted by a verified traveller on 31 Oct. 2019
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Comment from Hotel Management
2 Nov. 2019
by Sharon Garduño
Dear guest,
Thank you for the time you have taken to write a review about our installations and services, we are sorry to know that your experience in your stay has not lived up to your expectations, but rest assured that this comments will help us to keep on improving for our distinguished guests, such as you.
Once again thank you for your feedback, we hope to have the opportunity to have you back with us.
Kind regards,
Sharon Garduño
Guest Relations Manager
4 out of 5
Excellent breakfast buffet, open from 5:00 am with everything that you could imagine.
Public restrooms definitely need attention, not so clean.
Overalls good hotel, I’ll return again
Posted by WorldTraveler on 15 Aug. 2019
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Comment from Hotel Management
16 Aug. 2019
by Dolores Flores / Quality
Dear World Traveler
Thank you very much for your kind comment
We are happy to see that you had a good stary with us, We apologize for the cleaning of the restooms, which have been carefully discussed with all the housekeeper in order to avoid this kind of discrepancies in the future
We hope to see you soon again, Will be our pleasure to be your host again
Sincerely
4 out of 5
Posted by a verified traveller on 4 May 2019
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Comment from Hotel Management
7 May 2019
by Sharon Garduño
Estimado huésped,
Muchas gracias por la valoración que se ha tomado el tiempo de otorgarnos, para nosotros será un gusto tenerle nuevamente y poder recibirle con la más cálida bienvenida.
Saludos cordiales,
Sharon Garduño
Guest Relations Manager
4 out of 5
Nice option to stay in near our gates since we were stranded by Delta in Mexico City for 18 hours. Appreciative of the cleanliness and hospitality of this location.
Posted by a verified traveller on 31 Dec. 2018
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Comment from Hotel Management
31 Dec. 2018
by Sharon Garduño
Dear guest,
We appreciate the trust placed in our hotel, we are pleased to know that the facilities and service have lived up to your expectations and that we have happily fulfilled your satisfaction.
We hope to have the pleasure of having your presence again.
Best regards,
Sharon Garduño
Guest Relations Manager
5 out of 5
Excellent hotel, friendly service. The only issue was the bathroom door which it does not lock and seal. Very nice but when you are with another person in the room it is a little inconvenient
Posted by Miguel, from Austin, TX on 15 Oct. 2018
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Comment from Hotel Management
17 Oct. 2018
by Sharon Garduño
Dear Mr. Miguel,
We would like to thank you for taking the time to write a review about your last stay with us, regarding the feedback about the bathrooms doors, we regret to know that the design of it has not been of your liking.
Sincerely,
Sharon Garduño
Guest Relations Manager
2 out of 5
Great Location but ....
Pros:The food is pretty good!!!
The Hotel has a great location for quick trips into Mexico City or to avoid the heavy traffic on some occasions; but the AC was not working properly, I reported it about 1930 Hrs, and had a phone call about 2300 Hrs telling me that they "were waiting for me at the lobby for the past three hours to change me from room" Not quite so nicely by the way.
Posted by Gus, from Panama on 4 Jul. 2018
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Comment from Hotel Management
4 Jul. 2018
by Gisela Ramirez
Dear Mr. Gus,
I would like to thank you for the time you took to review your recent experience at the NH Mexico City Airport T2 hotel, we welcome your feedback and value the assessment of our hotel's installations and services.
Let me tell you that we have reviewed your observations and we are taking the necessary measures to ensure this actions are not repeated.
My team and I appreciate the opportunity we had of being of service to you and will be glad to welcome you back in the near future.
Sincerely,
Gisela Ramírez
Guest Relations
Cons:They could keep things the same and lower the price, or they could offer a few extras and keep the high price.
Location:There's not much nearby, dense traffic, concrete jungle, but you can get a taxi from the airport and tour the city.
This hotel, located in the Terminal 2 building at Mexico City Airport is a convenient, comfortable place to rest between flights. Unfortunately the hotel lacks certain amenities like free drinking water and in room coffee maker. The hotel is expensive, and should offer more in my opinion.
Nevertheless, it did the job of providing a safe and pleasant place to rest. Bring your own water.
Posted by Juanita, from Oaxaca, Mexico on 3 Jan. 2018
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Comment from Hotel Management
5 Jan. 2018
by Gisela Ramirez
Dear Mrs. Juanita,
We appreciate the trust placed in our hotel, without a doubt one of the advantages in staying with us is the location, we are glad to know that the strategic location of our facilities has been an advantage for your flight itinerary.
With regard to the feedback that tells us about your stay, we appreciate the comments because in this way we can take action on these details to achieve the total satisfaction of our guests.
Best regards,
Gisela Ramírez
Guest Relations Manager
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 13563 square feet (1260 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and a garden are also featured at the luxury NH Collection Mexico City Airport T2. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee. This 4-star Mexico City hotel is smoke free.
1 building
287 guestrooms or units
3 levels
13563 sq ft of conference space
1260 sq m of conference space
Built in 2009
Dining venue
Bar or lounge
Manager's reception (free)
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Garden
Newspapers in lobby (free)
ATM
Bellhop
Elevator
Smoking in designated areas
No smoking on site
Family Friendly Amenities
Free WiFi
Laundry facilities
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
Transport
Airport: Mexico City Intl. Airport (MEX) (3.6 km / 2.2 mi)
Property shuttles: Free airport shuttle
Parking: Self parking available for a surcharge
Room Amenities
NH Collection Mexico City Airport T2 offers 287 air-conditioned accommodations with minibars and safes. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Minibar
In-room dining (24 hours)
Flat-screen television
Cable channels
Premium channels
Pillow options
Shower
Rainfall showerhead
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board available
Desk
Air conditioning
Wheelchair accessible
Food & Drink
The hotel hosts a free manager's reception daily.
NH Collection Mexico City Airport T2 has a restaurant on site.
Late night fare is available from 24-hour room service.
Nearby Activities
Recreational amenities at the hotel include a 24-hour fitness center.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.
Front desk staff will greet guests on arrival.
Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.
Check-out
Check-out by 1 PM
Payment types
Children and extra beds
Children are welcome.
Pet Policy
Pets and service animals are not allowed at NH Collection Mexico City Airport T2
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Masks are available to guests
Debit cards not accepted
Gloves are available to guests
Shield between guests and staff in main contact areas
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property follows regional sanitization guidelines
Property does not follow regional sanitization guidelines
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Minimum guest age is 18
Gap period enforced between guest stays 24 hours
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between MXN 297 and MXN 732 per person (approximately)
Self parking fee: MXN 195 per day
A late check-out fee will be charged
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Aeropuerto T2
Aeropuerto T2 Hotel
Nh Aeropuerto T2 Mexico
Nh Aeropuerto T2 Mexico Hotel
NH Collection Mexico City Airport T2 Hotel
Collection T2 Hotel
NH Collection Mexico City Airport T2
Collection T2
Nh Aeropuerto t2 Mexico Hotel Mexico City
Nh Collection Mexico City T2
NH Collection Mexico City Airport T2 Hotel
NH Collection Mexico City Airport T2 Mexico City
NH Collection Mexico City Airport T2 Hotel Mexico City
You should know
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
