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NH Collection Mexico City Santa Fé

4.0 star property
4-star hotel in Santa Fe

Choose dates to view prices

Photo gallery for NH Collection Mexico City Santa Fé

Lobby
Hypo-allergenic bedding, down comforters, minibar, in-room safe
Reception
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Juan Salvador Agraz, 44, Mexico City, 05109
  • Place, Santa Fe Center Mall
    ‪7 min walk‬
  • Place, Parque La Mexicana
    ‪8 min walk‬
  • Place, Ciudad de los Ninos
    ‪12 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪55 min drive‬

Room options

View all photos for Junior Suite

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 2

View all photos for Premium Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 2

View all photos for Superior Room (2 Double Beds)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Room (2 Double Beds)

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (Extra Bed 2 Adults + 2 Children)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room (Extra Bed 2 Adults + 2 Children)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Extra Large)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room (Extra Large)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (Extra Large with Extra Bed 3 Adults)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room (Extra Large with Extra Bed 3 Adults)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 3 Adults)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite (Extra Bed 3 Adults)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(32 reviews)
  • 30 sq m
  • Sleeps 2

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Lobby

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4.5 out of 5, Wonderful, 2,905 reviews
The price is CA $98
CA $117 total
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About the area

Mexico City

Santa Fe stay.Within a 15-minute walk of this Santa Fe hotel, you'll find Santa Fe Center Mall and Parque La Mexicana. Centro Medico ABC Santa Fe and KidZania Santa Fe are also within 2 miles (3 km).

What's nearby

  • Santa Fe Center Mall - 7 min walk - 0.6 km
  • Parque La Mexicana - 8 min walk - 0.8 km
  • Centro Medico ABC Santa Fe - 12 min walk - 1.0 km
  • Ciudad de los Ninos - 12 min walk - 1.0 km
  • KidZania Santa Fe - 12 min walk - 1.0 km

Getting around

  • Mexico City Buenavista Station - 17 min drive
  • Santa Fé Station - 20 min walk
  • Benito Juarez International Airport (MEX) - 52 min drive

Restaurants

  • ‪One o One - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪El Japonez - ‬2 min walk
  • ‪Cielito Querido - ‬2 min walk
  • ‪Panda Express - ‬1 min walk

About this property

NH Collection Mexico City Santa Fé

4-star hotel in Santa Fe
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly NH Collection Mexico City Santa Fé. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Mexico City hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Built in 2007
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
NH Collection Mexico City Santa Fé offers 135 accommodations with minibars and espresso makers. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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The Paragon Hotel Mexico City Santa Fe By Accor
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 1,008 reviews
The price is CA $132
CA $158 total
includes taxes & fees
Apr 5 - Apr 6
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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (MXN 110 per day)
  • Limited onsite valet parking
  • Onsite parking includes off-street options

Food and drink

  • Weekday buffet breakfast available 6:30 AM to noon for a fee: MXN 23.50 to 25.50 for adults and MXN 23.50 to 25.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (71 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 690

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 630 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 23.5 to 25.5 for adults, and MXN 23.5 to 25.5 for children
  • Valet parking fee: MXN 110 per day
  • Pet fee: MXN 630 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 690 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

NH Collection Mexico City Santa Fé Hotel
NH Collection Mexico City Santa Fé Hotel
Hotel NH Collection Mexico City Santa Fé Mexico City
Mexico City NH Collection Mexico City Santa Fé Hotel
Hotel NH Collection Mexico City Santa Fé
NH Collection Mexico City Santa Fé Mexico City
Collection Fé Hotel
NH Santa Fe
Collection Fé

Frequently asked questions

How close is NH Collection Mexico City Santa Fé to the airport?

NH Collection Mexico City Santa Fé is 16.3 mi (52-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

How much does it cost to stay at NH Collection Mexico City Santa Fé?

As of Apr 1, 2026, prices found for a 1-night stay for 2 adults at NH Collection Mexico City Santa Fé on Apr 24, 2026 start from CA $121, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does NH Collection Mexico City Santa Fé have an airport shuttle?

Airport shuttle services are not available at NH Collection Mexico City Santa Fé.

Does NH Collection Mexico City Santa Fé offer free breakfast?

Free breakfast isn’t offered at NH Collection Mexico City Santa Fé, but buffet breakfast is offered for a fee of between MXN 23.5 and 25.5 for adults, MXN 23.5 and 25.5 for children.

Is there a casino at NH Collection Mexico City Santa Fé?

No, there is no casino at this hotel.

What time is check-in at NH Collection Mexico City Santa Fé?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at NH Collection Mexico City Santa Fé?

Free parking is not available at this hotel. Valet parking is available for MXN 110 per day.

Does NH Collection Mexico City Santa Fé have a pool?

NH Collection Mexico City Santa Fé does not have a pool.

Does NH Collection Mexico City Santa Fé have a restaurant?

NH Collection Mexico City Santa Fé is home to NH Collection Restaurant, which features international cuisine.

Does NH Collection Mexico City Santa Fé have a spa?

There are no spa services available at this hotel.

How close is NH Collection Mexico City Santa Fé to downtown Mexico City?

NH Collection Mexico City Santa Fé is 10.6 mi away from Mexico City.

NH Collection Mexico City Santa Fé Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 570 out of 1000 reviews
Rating 8 - Good. 236 out of 1000 reviews
Rating 6 - Okay. 105 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Juan-Carlos, Katy

Stayed 1 night in Dec 2025

10/10 Excellent

Eduardo

Stayed 1 night in Dec 2025

10/10 Excellent

Enrique

Stayed 3 nights in Nov 2025

10/10 Excellent

Sergio

Stayed 1 night in Dec 2025

2/10 Terrible

John

Disliked: Staff & service
Very frustrating. I chose the wrong date and contacted the hotel within minutes of booking to change the date and they refused. Hotels.com said they tried as well but were refused. No change, no credit, no exceptions. I will go out of my way to tell this story and encourage everyone I know to avoid this hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

fernando

Travelled with family
Liked: Cleanliness
Muy bien
Stayed 5 nights in Nov 2025

10/10 Excellent

Mauro

Stayed 1 night in Nov 2025

10/10 Excellent

Gabriel

Stayed 2 nights in Nov 2025

8/10 Good

Carlos, Vallejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent in their treatment, but the breakfast was a total disappointment, and not worth the extra $15 I paid: only green tea (no other kinds), the cheese was rather dry, no good vegetarian options for protein, etc., etc.
Stayed 1 night in Nov 2025

6/10 Okay

MARCOS

Travelled with family
Disliked: Property conditions & facilities
The rooms are already in very poor condition; they need renovation.
Stayed 3 nights in Nov 2025

6/10 Okay

DANIELA

Business traveller
Disliked: Cleanliness, amenities
This is my second time staying at this hotel, and unfortunately, it was the same experience as before. The room itself was fine, but the bed was not clean at all — just like last time. I had to ask for the bed linens to be changed again. The bathroom only has the bare minimum, and the towels are old and gray. The hotel really needs to improve on cleanliness and basic amenities.
Stayed 3 nights in Nov 2025

10/10 Excellent

Luis

Stayed 2 nights in Nov 2025

10/10 Excellent

Damiano

Stayed 2 nights in Oct 2025

10/10 Excellent

Tetyana

Stayed 4 nights in Oct 2025

10/10 Excellent

omar pablo

Stayed 1 night in Nov 2025

8/10 Good

Teresa, Dublin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, good hotel and service
Stayed 4 nights in Aug 2025

10/10 Excellent

Lluvia

Stayed 3 nights in Oct 2025

10/10 Excellent

Gerardo

Stayed 2 nights in Oct 2025

10/10 Excellent

Mauro

Stayed 1 night in Oct 2025

10/10 Excellent

Oscar

Stayed 2 nights in Oct 2025

10/10 Excellent

Sergio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing time
Stayed 1 night in Oct 2025

8/10 Good

Karla

Stayed 1 night in Sep 2025

10/10 Excellent

JAIME

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy atento, lugar conveniente
Stayed 1 night in Aug 2025

8/10 Good

Gerardo Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay especially due to the very friendly staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

amad

Liked: Cleanliness, staff & service, property conditions & facilities
No food
Stayed 3 nights in Jul 2025