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Sheraton Maria Isabel Mexico City Reforma

4.0 star property
4-star hotel near U.S. Embassy

Choose dates to view prices

Photo gallery for Sheraton Maria Isabel Mexico City Reforma

Club Suite, 1 Bedroom
Premium bedding, minibar, in-room safe, desk
Rooftop terrace
Lobby
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Air conditioning

Explore the area

View in a map
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500
  • Place, U.S. Embassy
    ‪2 min walk‬
  • Place, Angel of Independence Monument
    ‪2 min walk‬
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Tower

Classic Room, 1 King Bed, Tower

Classic Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(100 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Tower

Classic Room, 2 Double Beds, Tower

Classic Room, 2 Double Beds, Tower

9.0 out of 10
Wonderful
(147 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Tower

Deluxe Room, 1 Queen Bed, Tower

Deluxe Room, 1 Queen Bed, Tower

8.4 out of 10
Very good
(42 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Tower

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Tower

9.2 out of 10
Wonderful
(33 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (View)

Lounge

Deluxe Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(10 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds (View)

9.4 out of 10
Exceptional
(29 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Lounge

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Lounge

Deluxe Room, 1 Double Bed

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Lounge

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living area

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner

8.4 out of 10
Very good
(6 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Classic King Room Danubio Tower

Premium bedding, minibar, in-room safe, desk

Classic King Room Danubio Tower

  • Sleeps 3

View all photos for Classic Two Double Room Danubio Tower

Premium bedding, minibar, in-room safe, desk

Classic Two Double Room Danubio Tower

  • Sleeps 4

View all photos for Business Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Business Deluxe King Room

  • Sleeps 3

View all photos for Business Deluxe King Room with Reforma Avenue View Reforma Tower

Premium bedding, minibar, in-room safe, desk

Business Deluxe King Room with Reforma Avenue View Reforma Tower

  • Sleeps 3

Business Deluxe Two Double Room with Reforma Avenue View

  • Sleeps 4

Business Deluxe Club Two Double Room with Reforma Avenue View

  • Sleeps 4

View all photos for Alcove Suite Reforma Tower

Premium bedding, minibar, in-room safe, desk

Alcove Suite Reforma Tower

  • Sleeps 3

Junior Suite Reforma Tower

  • Sleeps 3

Corner Suite Reforma Tower

  • Sleeps 3

Penthouse Suite Reforma Tower

  • Sleeps 3

Malmaison Penthouse Suite Reforma Tower

  • Sleeps 6

Marco Polo Penthouse Suite Reforma Tower

  • Sleeps 7

Business Deluxe Two Double Room Danubio Tower High Floor

  • Sleeps 4

Business Deluxe Club Queen Room Reforma Tower

  • Sleeps 3

View all photos for Business Deluxe Queen Room Reforma Tower

Bathroom

Business Deluxe Queen Room Reforma Tower

  • Sleeps 2

Business Deluxe Club 1 King Guest Room With Re Avenue And City View - Club Lounge Access

  • Sleeps 3

Business Deluxe Club, Club Lounge Access, Guest Room, 1 King

  • Sleeps 3

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About the area

Mexico City

City center stay.With a stay at this Reforma hotel, you'll be steps from U.S. Embassy and Angel of Independence Monument. British Embassy and Diana the Huntress Fountain are also within half a mile (1 km).

What's nearby

  • U.S. Embassy - 2 min walk - 0.2 km
  • Angel of Independence Monument - 2 min walk - 0.2 km
  • Paseo de la Reforma - 2 min walk - 0.2 km
  • Reforma 222 - 9 min walk - 0.8 km
  • Cibeles Fountain - 12 min walk - 1.0 km

Getting around

  • Mexico City Buenavista Station - 5 min drive
  • Insurgentes Station - 12 min walk
  • Benito Juarez International Airport (MEX) - 22 min drive

Restaurants

  • ‪Sheraton Executive Lounge - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Shake Shack - ‬1 min walk
  • ‪Prime Steak Club - ‬1 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Sheraton Maria Isabel Mexico City Reforma

4-star hotel near U.S. Embassy
Sheraton Maria Isabel Mexico City Reforma offers its guests an outdoor pool, a 24-hour health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a business center and a meeting room. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Sheraton Maria Isabel Mexico City Reforma. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Mexico City hotel.

  • 756 guestrooms or units
  • 22 levels
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Maria Isabel Mexico City Reforma offers 756 accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (MXN 199 per night)
  • Available in some public areas: WiFi (MXN 199 per night)

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (MXN 200 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 460 for adults and MXN 230 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour health club
  • Fitness classes
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 100 per pet, per stay, plus a one-time cleaning fee of MXN 1300
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 460 for adults and MXN 230 for children
  • Fee for in-room wireless internet: MXN 199 per night (rates may vary)
  • Fee for wireless internet in public areas: MXN 199 per night (rates may vary)
  • Airport shuttle fee: MXN 1242.00 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: MXN 200 per day
  • Pet fee: MXN 100 per pet, per stay plus MXN 1300 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Isabel Sheraton
Maria Sheraton
Sheraton Isabel
Sheraton Isabel Maria
Sheraton Maria
Sheraton Maria Isabel Hotel
Sheraton Maria Isabel Hotel & Towers
Sheraton Maria Isabel Hotel & Towers Mexico City
Sheraton Maria Isabel Towers
Sheraton Maria Isabel Towers Mexico City
Sheraton Mexico City Maria Isabel Hotel
Sheraton Mexico City Maria Isabel
Sheraton Maria Isabel
Mexico City Sheraton
Sheraton Mexico City Maria Isabel Hotel Hotel
Sheraton Mexico City Maria Isabel Hotel Mexico City
Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City

Sheraton Maria Isabel Mexico City Reforma Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1583 out of 2187 reviews
Rating 8 - Good. 334 out of 2187 reviews
Rating 6 - Okay. 151 out of 2187 reviews
Rating 4 - Poor. 55 out of 2187 reviews
Rating 2 - Terrible. 64 out of 2187 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Vance

Travelled with group
Room was clean but tub was so old as to be unusable. Cheap paper products were very irritating.phone next to bed didn’t work. Pool wa cold and 10’ X 20’ so couldn’t swim.
Stayed 5 nights in Oct 2025

10/10 Excellent

Martine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in Mexico city for work and the service at the hotel is amazing. I had shipped a box of material and the hotel staff let me know they had a box for me. (it is so rare these days, I usually need to hunt my boxes down) The bed was so comfortable. The sheets ! the housekeeping was also great. Its an older hotel and so well maintained! I would love to stay there again. I actually didn't have breakfast but I added stars by mistake and I don't know how to remove the stars without giving it a bad review. I can't seem to remove all of them to say N/A
Stayed 3 nights in Sep 2025

10/10 Excellent

guadalupe

Stayed 3 nights in Oct 2025

6/10 Okay

Liliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family

Parking should not be charged when you are staying at the location, breakfast was not free , staff was excellent
Stayed 3 nights in Oct 2025

6/10 Okay

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family time

Breakfast was ok , clean room
Stayed 4 nights in Oct 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property - a bit older but great location and price.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Oct 2025

10/10 Excellent

Jesus David Meavepena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Daniela, North Vancouver

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for a business trip and event at the hotel, everything was great. Since the check in, the room, service and hospitality. I also love your food, breakfast and buffet are amazing. I believe the price is worthy for the quality and comfortability. Thank you.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My new favorite hotel

I frequent Mexico City and had been coming to the same hotel for several years now. Enjoyed the comfort and service. However, lately he got really busy so decide to give the Sheraton a shot boy with a great idea to come here. Excellent service and rooms are extremely clean plenty of hot water and good plumbing. Many places within walking distance. Will be staying here for a while now.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jesus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy staying at Sheraton Hotels, also liked the amenities at the gym and late night room service
Stayed 4 nights in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice and i woukd stay here again
Stayed 3 nights in Oct 2025

10/10 Excellent

CHUN CHUN

Stayed 4 nights in Oct 2025

10/10 Excellent

Imelda, Corona

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location to stay in Mexico City!
Stayed 4 nights in Sep 2025

10/10 Excellent

Kely

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was my 2nd stay at this hotel and just like the first time it was excellent. The staff was very friendly and polite. They were very helpful with anything that I needed. The room was clean and neat when we walked in and it had all the amenities that you may need. It's in a great area with a few restaurants and coffee shops all in walking distance.
Stayed 3 nights in Sep 2025

6/10 Okay

Ariana

Travelled with partner
Liked: Cleanliness
Property is outdated, no ice machine and the only place with ice is the bar or the restaurant. They only accept credit card or Mexican pesos and the hotel doesn’t exchange currency. Only Taxis are allowed to pass through the drop off , to get an Uber or private driver you have to meet them across the street to the Main Street and the hotel worker won’t tell you that. This hotel is located in the main city across from the Angel of Dependence if you get a city view like we did to can hear the noise from the street so any protest or political activity you will hear the noise.the room had a refrigerator with sodas but it was lock , I didn’t understand the point off that . I order room service got a hamburger with fries for $27 US dollars not the best burger… the shower water would come out of the restroom we stayed in room 1016. We stayed there because it was recommended for the restaurants is walking distance.
Stayed 3 nights in Sep 2025

10/10 Excellent

Illiana

Stayed 3 nights in Sep 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything es OK, I Like It Safe
Stayed 3 nights in Sep 2025

2/10 Terrible

Haoyun

Stayed 3 nights in Sep 2025

10/10 Excellent

Mara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the Angel
Stayed 8 nights in Sep 2025

6/10 Okay

Viviane

Liked: Cleanliness
Rooms were clean and comfy. Service was a bit odd. They had the wrong rate when I checked in and charged me double what id booked so had to go and get the front desk to fix it. Bottles of water were really tiny so I had to keep calling room service to get more delivered every day. Bit annoying when the tap water is not safe to drink. Housekeeping woke me up twice for cleaning when I had the 'do not disturb' sign on the door. Overall a fine place to stay but a few quirks that were annoying
Stayed 5 nights in Sep 2025

8/10 Good

Adele

Travelled with family
Liked: Amenities
It was nice room didn’t have a Fridge only what they sold was insiste. There was supposed to be a doctor on site and didn’t see any one and my son was sick the whole trip
Stayed 3 nights in Sep 2025

10/10 Excellent

Jose

Stayed 1 night in Sep 2025

6/10 Okay

Naveed

Liked: Amenities
Disliked: Staff & service
Location is great and in very safe area next to US embassy !! Hotel needs upgrade! Out dated. Front desk reception people need to be more friendly and helpful. Rooms are small and beds are not comfortable.Over all not worth for money.
Stayed 3 nights in Sep 2025