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Sheraton Mexico City Maria Isabel Hotel

4.0 star property
4-star hotel near U.S. Embassy

Choose dates to view prices

Photo gallery for Sheraton Mexico City Maria Isabel Hotel

32-inch flat-screen TV with satellite channels, TV
32-inch flat-screen TV with satellite channels, TV
Rooftop terrace
View from property
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking available

Explore the area

Map
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500
  • U.S. Embassy
    ‪2 min walk‬
  • Angel of Independence Monument
    ‪2 min walk‬
  • Reforma 222
    ‪9 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪11 min drive‬

Room options

View all photos for Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

  • 55 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living area

Club Suite, 1 Bedroom

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed (View)

Lounge

Deluxe Room, 1 King Bed (View)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Tower

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Tower

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Tower

Deluxe Room, 1 Queen Bed, Tower

Deluxe Room, 1 Queen Bed, Tower

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Lounge

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Lounge

Deluxe Room, 1 Double Bed

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Lounge

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds (View)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Tower

Classic Room, 2 Double Beds, Tower

Classic Room, 2 Double Beds, Tower

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Tower

Classic Room, 1 King Bed, Tower

Classic Room, 1 King Bed, Tower

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Mexico City

City center stay.With a stay at this Reforma hotel, you'll be steps from U.S. Embassy and Angel of Independence Monument. British Embassy and Reforma 222 are also within half a mile (1 km).

What's nearby

  • U.S. Embassy - 2 min walk - 0.2 km
  • Angel of Independence Monument - 2 min walk - 0.2 km
  • Reforma 222 - 9 min walk - 0.8 km
  • National Museum of Anthropology - 3 min drive - 2.3 km
  • Chapultepec Castle - 6 min drive - 1.6 km

Getting around

  • Insurgentes Station - 10 min walk
  • Mexico City Buenavista Station - 12 min drive
  • Benito Juarez International Airport (MEX) - 26 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Sheraton Executive Lounge - ‬1 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Cityzen - ‬5 min walk
  • ‪Prime Steak Club - Ángel de la Independencia - ‬2 min walk

About this property

Sheraton Mexico City Maria Isabel Hotel

4-star hotel near U.S. Embassy
Sheraton Mexico City Maria Isabel Hotel offers its guests an outdoor pool, a 24-hour health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a business center and a meeting room. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Sheraton Mexico City Maria Isabel Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Mexico City hotel.

  • 756 guestrooms or units
  • 22 levels
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Mexico City Maria Isabel Hotel offers 756 accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures.

Languages

English, Spanish

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Galeria Plaza Reforma

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  • Restaurant
  • Air conditioning
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (MXN 199 per night)
  • Available in some public areas: WiFi (MXN 199 per night)

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (MXN 200 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 460 for adults and MXN 230 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour health club
  • Fitness classes
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 2085.92 per pet, per stay, plus a one-time cleaning fee of MXN 1300
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 460 for adults and MXN 230 for children
  • Fee for in-room wireless internet: MXN 199 per night (rates may vary)
  • Fee for wireless internet in public areas: MXN 199 per night (rates may vary)
  • Airport shuttle fee: MXN 1242.00 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: MXN 200 per day
  • Pet fee: MXN 2085.92 per pet, per stay plus MXN 1300 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Isabel Sheraton
Maria Sheraton
Sheraton Isabel
Sheraton Isabel Maria
Sheraton Maria
Sheraton Maria Isabel Hotel
Sheraton Maria Isabel Hotel & Towers
Sheraton Maria Isabel Hotel & Towers Mexico City
Sheraton Maria Isabel Towers
Sheraton Maria Isabel Towers Mexico City
Sheraton Mexico City Maria Isabel Hotel
Sheraton Mexico City Maria Isabel
Sheraton Maria Isabel
Mexico City Sheraton
Sheraton Mexico City Maria Isabel Hotel Hotel
Sheraton Mexico City Maria Isabel Hotel Mexico City
Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City

Sheraton Mexico City Maria Isabel Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1391 out of 1952 reviews
Rating 8 - Good. 316 out of 1952 reviews
Rating 6 - Okay. 140 out of 1952 reviews
Rating 4 - Poor. 45 out of 1952 reviews
Rating 2 - Terrible. 60 out of 1952 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

YongTao

Stayed 2 nights in May 2025

10/10 Excellent

Julio

Stayed 2 nights in Mar 2025

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff & service it is the best attention you will receive in every country, the breakfast employees are great, the bell boys, concierge, reception, cleaning, every team member knows very well what it means client satisfaction, I was impressed and I will return for sure to this hotel
Stayed 6 nights in Mar 2025

8/10 Good

Ariani, Denton

Liked: Amenities
Breakfast was wonderful and Carlos, the waiter, was great!
Stayed 3 nights in Mar 2025

10/10 Excellent

Wesley, Zephyrhills

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place
Stayed 3 nights in Feb 2025

8/10 Good

LUIS

Stayed 2 nights in Mar 2025

10/10 Excellent

Xitlally

Stayed 5 nights in Feb 2025

6/10 Okay

Shannon, PHILADELPHIA

Stayed 4 nights in Mar 2025

10/10 Excellent

MARIANELA, MCALLEN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Georgina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located next door to US Embassy, we felt area was very secure. Many dining options and sightseeing within walkable distance. Hotel staff is friendly and helpful with recommendations.
Stayed 6 nights in Jan 2025

10/10 Excellent

alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and club rooms and lounge are good value, service in Club Lounge exceptional.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great service love staying there
Stayed 2 nights in Feb 2025

10/10 Excellent

Javier, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 3 nights in Jan 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend !
Stayed 3 nights in Feb 2025

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby bar was a bit pricey. The staff were very friendly.
Stayed 4 nights in Feb 2025

6/10 Okay

Lenny

Stayed 3 nights in Feb 2025

10/10 Excellent

priscilla denise

Liked: Cleanliness, staff & service, property conditions & facilities
In a great location
Stayed 3 nights in Jan 2025

10/10 Excellent

F.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and safe place, surrounded by great walkable restaurants.
Stayed 1 night in Feb 2025

10/10 Excellent

Gilberto, Memphis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Jan 2025

8/10 Good

XXXXXXXXXXXXXXXX

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Raul, Chula Vista

Travelled with family
Liked: Cleanliness, amenities
Excellent service and location
Stayed 3 nights in Feb 2025

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
Sheraton Maria Isabel has two towers. The older tower is in need of a real upgrade. While the newer tower is gorgeous and has wonderful views of el Angel de la Independencia. All in all, the staff is fantastic and friendly! Plus it’s conveniently located so if you can please stay here!
Stayed 4 nights in Feb 2025

8/10 Good

Cesar

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for a solid stay in the heart of CDMX, this is it. The staff is professional, the rooms are clean, and while ours wasn’t ultra-lux, it was comfy and had everything we needed. Fast, free WiFi? Check. Spotless restrooms? Check. Didn’t even bother with the TV—too much to explore! The location is unbeatable—right in front of the Ángel de la Independencia, with Mexico’s first-ever Starbucks next door and the U.S. Embassy nearby. Plus, if you're planning epic excursions like hot air ballooning or Teotihuacán, the Ángel is a prime pickup spot. Great price, great spot—definitely worth it!
Stayed 4 nights in Feb 2025

10/10 Excellent

Raul

Stayed 4 nights in Feb 2025

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025