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Sofitel Mexico City Reforma

5.0 star property
Family-friendly 5-star hotel near Chapultepec Castle

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Photo gallery for Sofitel Mexico City Reforma

Property amenity
Property video
1 bedroom, premium bedding, minibar, in-room safe
Indoor pool, open 7:30 AM to 10:00 PM, sun loungers
3 bars/lounges, rooftop bar, cocktail bar

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
297 Avenue Paseo de la Reforma, Mexico City, CDMX, 6500
  • Angel of Independence Monument
    ‪3 min walk‬
  • Palacio de Bellas Artes
    ‪3 min drive‬
  • Zócalo
    ‪5 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪11 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds (Angel of Independence View)

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Double Beds (Angel of Independence View)

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Club Lounge Access, Executive Level (Skyline View)

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed, Club Lounge Access, Executive Level (Skyline View)

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Club Lounge Access, Executive Level (Prestige. Angel of Independence view)

1 bedroom, premium bedding, minibar, in-room safe

Suite, Club Lounge Access, Executive Level (Prestige. Angel of Independence view)

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Club Lounge Access, Executive Level (Reforma View)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, Club Lounge Access, Executive Level (Reforma View)

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed (Skyline View)

Luxury Room, 1 King Bed (Skyline View)

Luxury Room, 1 King Bed (Skyline View)

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Angel of Independence Skyline View)

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Double Beds (Angel of Independence Skyline View)

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed, City View

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Club Lounge Access, Executive Level (Angel Independence View)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 2 Double Beds, Club Lounge Access, Executive Level (Angel Independence View)

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Club Lounge Access (Opera. Angel of Independence View)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed, Club Lounge Access (Opera. Angel of Independence View)

  • 147 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, City View

Luxury Room, 1 King Bed, City View

Luxury Room, 1 King Bed, City View

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Angel of Independence View)

View from room

Superior Room, 1 King Bed (Angel of Independence View)

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club Lounge Access, Executive Level (Angel of Independence view)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Club Lounge Access, Executive Level (Angel of Independence view)

10.0 out of 10
Exceptional
(5 reviews)
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Angel of Independence Skyline View)

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed (Angel of Independence Skyline View)

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Club Lounge Access (Imperial. Angel Independence View)

Suite, 1 King Bed, Club Lounge Access (Imperial. Angel Independence View) | View from room

Suite, 1 King Bed, Club Lounge Access (Imperial. Angel Independence View)

  • 315 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, Club Lounge Access, Executive Level (Skyline View)

1 bedroom, premium bedding, minibar, in-room safe

Luxury Room, Club Lounge Access, Executive Level (Skyline View)

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Mexico City

City center stay.With a stay at this Reforma hotel, you'll be within half a mile (1 km) of Angel of Independence Monument and 2 miles (3 km) of Chapultepec Castle. Palacio de Bellas Artes and Auditorio Nacional are also within 3 miles (5 km).

What's nearby

  • Angel of Independence Monument - 3 min walk - 0.3 km
  • Palacio de Bellas Artes - 3 min drive - 2.7 km
  • Auditorio Nacional - 5 min drive - 3.8 km
  • Zócalo - 5 min drive - 4.5 km
  • Chapultepec Castle - 6 min drive - 1.9 km

Getting around

  • Mexico City Buenavista Station - 12 min drive
  • Sevilla Station - 15 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Cityzen - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Balta - ‬1 min walk
  • ‪Cielito Querido Café - ‬2 min walk

About this property

Sofitel Mexico City Reforma

Family-friendly 5-star hotel near Chapultepec Castle
Sofitel Mexico City Reforma offers its guests a full-service spa, an indoor pool, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 3229 square feet (300 square meters) and includes a conference center. The luxury Sofitel Mexico City Reforma also features spa services, concierge services, and 24-hour room service. For a fee, parking is available.

This 5-star Mexico City hotel is smoke free.

  • 1 building
  • 275 guestrooms or units
  • 40 levels
  • 2 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 3229 sq ft of conference space
  • 300 sq m of conference space
  • Built in 2019
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Water dispenser
Sofitel Mexico City Reforma offers 275 air-conditioned accommodations with minibars and safes. Accommodations offer separate dining areas. Beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Sofitel Spa with L´Occitane has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

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Property amenities

Family friendly

  • Children's games
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 12 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: USD 37 for adults and USD 18.50 for children
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Concerts/live shows
  • Full-service spa
  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • LED TV

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 37 for adults and USD 18.5 for children
  • Valet parking fee: USD 12 per night (in/out privileges)
  • Pet deposit: USD 120 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 7:30 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Mexico City Reforma Opening September 2019 Hotel
Sofitel Opening September 2019 Hotel
Sofitel Mexico City Reforma Opening September 2019
Sofitel Opening September 2019
Hotel Sofitel Mexico City Reforma (Opening September 2019)
Sofitel Mexico City Reforma (Opening September 2019) Mexico City
Sofitel Opening September 2019
Sofitel Mexico City Reforma Hotel
Sofitel Mexico City Reforma Mexico City
Sofitel Mexico City Reforma Hotel Mexico City
Sofitel Mexico City Reforma (Opening October 2019)
Sofitel Mexico City Reforma (Opening November 2019)

Sofitel Mexico City Reforma Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 741 out of 854 reviews
Rating 8 - Good. 61 out of 854 reviews
Rating 6 - Okay. 24 out of 854 reviews
Rating 4 - Poor. 14 out of 854 reviews
Rating 2 - Terrible. 14 out of 854 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

CHERYL Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at this hotel. The facilities were wonderful, particularly the beautiful pool and rooftop bar. We very much enjoyed the excellent variety at the breakfast buffet. The serving staff there was great. Especially, Diana, Diego, Edgar and Jethro. The Concierge Diego and all the other Concierge staff gave superb recommendations and made us feel very welcome. Thanks to all for the 5-star stay!!
Stayed 5 nights in Apr 2025

10/10 Excellent

David

Stayed 3 nights in Apr 2025

10/10 Excellent

Alejandro, Cuajimalpa

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Dec 2024

10/10 Excellent

Blessing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Extremely friendly and helpful. Hotel is beautiful and all the dining options are wonderful. Rooftop drinks every day was a guilty pleasure. Pool is gorgeous. This is one of my new favorite hotels!
Stayed 3 nights in Apr 2025

8/10 Good

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast selection at the club lounge. Very friendly and helpful staff, gave us good recommendations. Concierge helped with reservations at hard to book restaurants. Housekeeping and room condition were ok but could be better. Light switches in our room didn't fully work as expected. We found some debris from the previous guests in the room, and water was not consistently refilled.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Mar 2025

10/10 Excellent

Berthy Janet, Naples

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant modern design stay! Secure and fresh!
Stayed 4 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Gladys

Stayed 4 nights in Dec 2024

10/10 Excellent

Edgar

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious, incredible service, and in an excellent location. The beautiful pool, bar high up, and fantastic breakfast buffet were favorites.
Stayed 4 nights in Mar 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely experience :)
Stayed 3 nights in Feb 2025

10/10 Excellent

Anita, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable area
Stayed 2 nights in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Ccc
Stayed 3 nights in Feb 2025

10/10 Excellent

Anis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful suite
Stayed 6 nights in Feb 2025

10/10 Excellent

Alex, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a great hotel in a great neighborhood. Service was wonderful. Would definitely go back
Stayed 3 nights in Feb 2025

8/10 Good

MARCELA

Stayed 5 nights in Feb 2025

10/10 Excellent

Swati, Boston

Stayed 3 nights in Feb 2025

10/10 Excellent

Nubia

Liked: Cleanliness, staff & service, property conditions & facilities
Very attentive staff, beautiful rooms with beautiful views!
Stayed 3 nights in Feb 2025

10/10 Excellent

Denny

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay and time in CDMX
Stayed 3 nights in Feb 2025

10/10 Excellent

Rupal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time staying at Sofitel. We could not have picked a better area to stay. It was our first time and we had a great experience!
Stayed 5 nights in Jan 2025

10/10 Excellent

Jose Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, excellent location in Mexico City. Super attentive staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jazmin, Jersey City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is probably the best place I’ve ever stayed. Yes it is pricey, but I feel it is worth the cost. The hotel is very clean, has great amenities, and the staff is very helpful. I was celebrated several times for my birthday during the trip, and always felt welcomed and appreciated. 10/10 would recommend.
Stayed 3 nights in Feb 2025

10/10 Excellent

Tak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel to everyone
Stayed 6 nights in Jan 2025