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The Ritz-Carlton, Mexico City

5.0 star property
Family-friendly 5-star hotel near Paseo de la Reforma

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The Ritz-Carlton, Mexico City

Photo gallery for The Ritz-Carlton, Mexico City

Club Suite, 1 King Bed
Indoor pool
Exterior
Restaurant
Restaurant

Overview of The Ritz-Carlton, Mexico City

Reviews
9.0

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry

Check out the area

Map
Avenida Paseo de la Reforma 509,, Cuauhtemoc, Mexico City, CDMX, 6500
  • Popular LocationPaseo de la Reforma2 min walk
  • Popular LocationAngel of Independence Monument11 min walk
  • Popular LocationAuditorio Nacional5 min drive
  • AirportToluca, Estado de Mexico (TLC-Toluca Intl.)61 min drive

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking, Park View (Corner)

Junior Suite, 1 King Bed, Non Smoking, Park View (Corner)

Junior Suite, 1 King Bed, Non Smoking, Park View (Corner)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View (Corner)

Deluxe Room, 1 King Bed, Non Smoking, City View (Corner)

Deluxe Room, 1 King Bed, Non Smoking, City View (Corner)

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View

Deluxe Room, 2 Queen Beds, Non Smoking, City View

Deluxe Room, 2 Queen Beds, Non Smoking, City View

  • 44 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed

Club Suite, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed, Park View

Royal Suite, 1 King Bed, Park View

Royal Suite, 1 King Bed, Park View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Park View

Luxury Suite, 1 King Bed, Park View | Living room

Luxury Suite, 1 King Bed, Park View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Park View (Terrace)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, Park View (Terrace)

  • 41 sq m
  • Park view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View (Corner)

Deluxe Room, 1 King Bed, Non Smoking, City View (Corner)

Deluxe Room, 1 King Bed, Non Smoking, City View (Corner)

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, City View

Executive Suite, 1 King Bed, Non Smoking, City View

Executive Suite, 1 King Bed, Non Smoking, City View

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Non Smoking, Park View (Corner, Terrace)

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 2 Queen Beds, Non Smoking, Park View (Corner, Terrace)

  • 44 sq m
  • Park view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View (Corner)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, City View (Corner)

  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Park View (Terrace)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, Park View (Terrace)

  • 38 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Park View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, Park View

  • 41 sq m
  • Park view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Park View (Terrace)

Junior Suite, 1 King Bed, Non Smoking, Park View (Terrace)

Junior Suite, 1 King Bed, Non Smoking, Park View (Terrace)

  • 66 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Park View

View from room

Deluxe Room, 1 King Bed, Non Smoking, Park View

  • 40 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Similar properties

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The St. Regis Mexico City
Pool
Hot tub
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4.8 out of 5, Exceptional, (583)
The price is CA $1,376
per night
CA $1,644 total
includes taxes & fees
16 May - 17 May
The St. Regis Mexico City

About the area

Mexico City

Reforma stay.Within a 15-minute walk of this Reforma hotel, you'll find Paseo de la Reforma and Angel of Independence Monument. Auditorio Nacional and World Trade Center Mexico City are also within 3 miles (5 km).

What's nearby

  • Paseo de la Reforma - 2 min walk
  • Angel of Independence Monument - 11 min walk
  • Auditorio Nacional - 5 min drive
  • World Trade Center Mexico City - 7 min drive
  • Centro Citibanamex Convention Center - 7 min drive

Getting around

  • Chapultepec Station - 7 min walk
  • Mexico City Buenavista Station - 12 min drive
  • Benito Juarez International Airport (MEX) - 24 min drive

Restaurants

  • Tierra Garat - 3 min walk
  • Samos - 1 min walk
  • Starbucks - 1 min walk
  • Cocina Abierta Torre Reforma - 2 min walk
  • Central de Pizzas - 2 min walk

About this property

The Ritz-Carlton, Mexico City

Family-friendly 5-star hotel near Paseo de la Reforma
The Ritz-Carlton, Mexico City offers its guests a full-service spa, an indoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The luxury The Ritz-Carlton, Mexico City also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 5-star Mexico City hotel is smoke free.

  • 1 building
  • 153 guestrooms or units
  • 58 levels
  • Built in 2021
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Ritz-Carlton, Mexico City offers 153 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms. Services include massages. The spa is open daily.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Art supplies
  • Children's games
  • Children's toys
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 200 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:30 AM: MXN 600.00 for adults and MXN 600.00 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 3502 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls and litter boxes are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 600.00 for adults and MXN 600.00 for children
  • Valet parking fee: MXN 200 per night
  • Pet fee: MXN 3502 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Ritz Carlton, Mexico City
The Ritz-Carlton, Mexico City Hotel
The Ritz-Carlton, Mexico City Mexico City
The Ritz-Carlton, Mexico City Hotel Mexico City

The Ritz-Carlton, Mexico City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 75 out of 101 reviews" "
Rating 8 - Good. 10 out of 101 reviews" "
Rating 6 - Okay. 9 out of 101 reviews" "
Rating 4 - Poor. 1 out of 101 reviews" "
Rating 2 - Terrible. 6 out of 101 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jeffrey

Stayed 1 night in Jan 2024

10/10 Excellent

Jose, plano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Sheena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
panoramic view of the park. great service. the restaurants at top floor was gorgeous and food was delicious
Stayed 4 nights in Dec 2023

2/10 Terrible

Alberto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
After Spent around $5000 in 4 days in the Hotel, and stayed in several Ritz Calton facilities around the world, Mexico City facility left so many bitter tastes that compromise my future selections with the brand. Facilities and cleanness were excellent, but there is no sense to suspend the electricity in your room at 11am (check out time) without making a phone call or knocking the door. I had to finish packing my belongings in the dark, and when I got to the front desk, they just told me that has to be something wrong, and they will check that out... nothing else happened.... 11:00 am they will cut the power... won't happen in another 5 Stars Hotel... Very disappointed!

6/10 Okay

Arnaldo

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Is nice but not convinient Too many elevators to get to your room It is confusing
Stayed 3 nights in Nov 2023

10/10 Excellent

ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View!
The perfect hotel! So beautiful! I was blown away by our room. Spectacular views! Ridiculous. I can’t wait to return
Stayed 3 nights in Nov 2023

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
t
Stayed 1 night in Nov 2023

6/10 Okay

Maria Elena

Liked: Cleanliness
Appreciated the effort but needs to up its game and try harder. Lots of details that leave me wondering...
Stayed 6 nights in Nov 2023

10/10 Excellent

Emiri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Raffy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service. Friendly team members. Clean. Best experience for our 10 year anniversary. Beautiful decor and hotel.
Stayed 2 nights in Nov 2023