Phoenix Seagaia Ocean Tower

4.5 star property
4.5-star luxury resort near Phoenix Seagaia Resort, connected to the convention center

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Photo gallery for Phoenix Seagaia Ocean Tower

Indoor pool, seasonal outdoor pool
Hot springs
Club Twin Room, Multiple Beds, Non Smoking, Executive Level
2 bars/lounges
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service
  • Parking included

Explore the area

View in a map
Hamayama, Yamasaki-cho, Miyazaki, Miyazaki-ken, 880-8545
  • Place, Phoenix Seagaia Resort
    ‪1 min walk‬
  • Place, Florante Miyazaki
    ‪7 min walk‬
  • Place, Aeon Mall Miyazaki
    ‪6 min drive‬
  • Airport, Miyazaki (KMI)
    ‪16 min drive‬

Room options

Japanese Style Family Suite Non-Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 100 sq m
  • Partial ocean view
  • Sleeps 6
  • 6 Twin Futons

Deluxe Twin Room, Multiple Beds, Non Smoking, Ocean View

9.2 out of 10
Wonderful
(33 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Deluxe Triple Room, Multiple Beds, Non Smoking, Ocean View

9.2 out of 10
Wonderful
(26 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

Deluxe Double Room, 1 King Bed, Non Smoking, Ocean View

9.6 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Family Suite, Multiple Beds, Non Smoking, Ocean View (Queen's Family)

9.8 out of 10
Exceptional
(6 reviews)
  • 112 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 5 Large Twin Beds

Standard Triple Room, Multiple Beds, Non Smoking, Ocean View

8.6 out of 10
Excellent
(11 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

Standard Twin Room, Multiple Beds, Non Smoking, Ocean View

8.6 out of 10
Excellent
(12 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Standard Double Room, 1 King Bed, Non Smoking, Ocean View

9.6 out of 10
Exceptional
(5 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Standard Quadruple Room, Multiple Beds, Non Smoking, Ocean View

8.8 out of 10
Excellent
(21 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Beds

Club Twin Room, Multiple Beds, Non Smoking, Executive Level

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • Sea view
  • Sleeps 2
  • 2 Large Twin Beds

Corner Suite, 2 Double Beds, Non Smoking

  • 109 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Deluxe Twin Room, Multiple Beds, Smoking, Ocean View

8.6 out of 10
Excellent
(8 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Family Suite, Multiple Beds, Non Smoking, Ocean View (King's)

  • 169 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 2 Double Beds, 2 Large Twin Beds and 1 Twin Bed

Club Double Room, 1 King Bed, Non Smoking, Executive Level

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Club Suite Room, Multiple Beds, Non Smoking, Executive Level

  • 109 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Standard Twin Room, Multiple Beds, Mobility Accessible, Ocean View

  • Sleeps 2
  • 2 Large Twin Beds

Japanese and Western Style Family Suite , Non smoking

  • 146 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 4 Twin Futons

Royal Japanese Style Suite, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 176 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 4 Twin Futons

Club Suite, Non Smoking, Executive Level

  • 109 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Royal Suite, Non Smoking (Club Floor)

  • 300 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 4 Large Twin Beds

Panoramic Suite, Non Smoking (Club Floor,Grand view bath)

  • 109 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Club Suite, 1 Bedroom, Non Smoking (Kings)

  • 169 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Deluxe Quadruple Room, Multiple Beds, Non-smoking

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • Sleeps 4
  • 3 Large Twin Beds and 1 Twin Sofa Bed

Comfort Double, Non Smoking(Free bed-sharing for one child under 3 per adult)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

Corner Fourth, Multiple Beds, Non-smoking

8.0 out of 10
Very good
(2 reviews)
  • 71 sq m
  • Sleeps 4
  • 3 Large Twin Beds and 1 Twin Sofa Bed

Club Triple Room, Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

About the area

Miyazaki

Seaside stay .You'll be within half a mile (1 km) of Phoenix Seagaia Resort and 2 miles (3 km) of Florante Miyazaki with a stay here. Phoenix Country Club and Tom Watson Golf Course are also within 2 miles (3 km).

What's nearby

  • Phoenix Seagaia Resort - 1 min walk - 0.2 km
  • Florante Miyazaki - 7 min walk - 0.7 km
  • Tom Watson Golf Course - 11 min walk - 1.0 km
  • Phoenix Country Club - 4 min drive - 1.9 km
  • Aeon Mall Miyazaki - 6 min drive - 5.4 km

Getting around

  • Miyazaki Station - 21 min drive
  • Miyazaki Airport (KMI) - 28 min drive

Restaurants

  • ‪Club Lounge at Sheraton - ‬1 min drive
  • ‪パインテラス - ‬12 min walk
  • ‪米九 - ‬1 min walk
  • ‪巨浪(ちゅいらん) - ‬5 min drive
  • ‪麺屋とまと 宮崎店 - ‬4 min drive

About this property

Phoenix Seagaia Ocean Tower

4.5-star luxury resort near Phoenix Seagaia Resort, connected to the convention center
Phoenix Seagaia Ocean Tower offers its guests a full-service spa, a golf course, and hot springs. There are 7 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and 5 meeting rooms. An indoor pool, a seasonal outdoor pool, and a health club are also featured at the luxury Phoenix Seagaia Ocean Tower. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Miyazaki resort.

  • 734 guestrooms or units
  • 43 levels
  • 7 dining venues
  • 2 bars or lounges
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Phoenix Seagaia Ocean Tower offers 734 accommodations with safes and complimentary bottled water. Digital television is provided.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and change of towels can be requested. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the onsite spa, which has 10 treatment rooms. Services include Thai massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub. The spa is open select days.

Public bath/onsen services include an indoor public bath (no minerals). There are 3 hot springs open between 6:00 AM and 11:00 PM.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: JPY 3,800 for adults and JPY 1,900 for children
  • 2 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Things to do

  • 10 outdoor tennis courts
  • 3 hot springs
  • 3 indoor tennis courts
  • Bicycle rentals
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Health club
  • Horseback riding/rentals
  • Indoor pool
  • Mini golf
  • Seasonal outdoor pool
  • Segway rentals/tours
  • Shopping mall
  • Tennis lessons

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch TV with digital channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Meals are not included in the breakfast and half board rates for children ages 4-12 when sharing existing bedding with an adult, and breakfast can be requested for the listed child breakfast fee and dinner for JPY 3,250. The meals are available for children ages 0-3 at no charge.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 1900 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • The seasonal pool will open in July and close in September.
  • Hot springs access available from 6:00 AM to 11:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Grande Ocean
Sheraton Grande Ocean Miyazaki
Sheraton Grande Ocean Resort
Sheraton Grande Ocean Resort Miyazaki
Miyazaki Sheraton
Sheraton Grande Ocean Hotel Miyazaki
Sheraton Miyazaki
Sheraton Grande Ocean
Sheraton Grande Ocean Resort Resort
Sheraton Grande Ocean Resort Miyazaki
Sheraton Grande Ocean Resort Resort Miyazaki

Phoenix Seagaia Ocean Tower Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 675 out of 1003 reviews
Rating 8 - Good. 244 out of 1003 reviews
Rating 6 - Okay. 48 out of 1003 reviews
Rating 4 - Poor. 18 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

YOUNJEONG

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

8/10 Good

Dennis

Travelled with family
Liked: Staff & service, amenities
The hotel property seems too big for the staff to manage. They try hard, but this hotel is unnecessarily big and so problems arise. The parking lot is as big as Disneyland so arrival, checkin and luggage drop off is hard. When I got there, no one helped me with my luggage bc they were fawning over other guests - so I looked for a cart, lloaded my luggage and pushed the heavy cart into the hotel myself. I informed the checkout desk that this happened, who then send me to a dirty room. Filthy towels, toothbrushes, coffee cups, bottles in the room. I complained and was moved to a better room where we had a towel flecked with hairs -- I doubt if they were facial hairs. And for a seaside resort in the summer, I was perplexed why the pool was drained. Its like throwing a birthday party without a cake. What's the point? The staff and manager were very apologetic. But this place is just too big for them to manage. I would choose a different hotel next time.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard John

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The place is really relaxing. Staff are friendly and accomodating. Definitely coming back.
Stayed 2 nights in Jun 2025

10/10 Excellent

Crystal Chi Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the stuff so nice
Stayed 1 night in Jun 2025

8/10 Good

Wye Teng

Travelled with family
Liked: Cleanliness, amenities
Exterior and interior can do some refresh but room space is sufficient and ocean view is amazing. The room smells abit musty when first enter but some perfume can help
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sheraton Miyazaki

Fantastic hotel, staff is amazing and helpful. Restaurants are top notch, though a touch on the pricey side but the quality and service merit it. Maybe one other mid price restaurant when you don't feel like going too fancy would be nice. We were not able to take advantage of the Onsen due to tattoos and the pool did not seem to be open for some reason. The shopping area is a real bonus and was quite well priced with some fun and interesting items there. Has trouble trying to cast from our computers onto the TV in the room but that was common in a lot of the hotels on our trip. Understanding that they want you to use the hotel and resort but a bit more information about the city and surrounding areas to visit would also add to the experience. Easily the nicest room and view we had on our whole trip in Japan though!
Stayed 3 nights in May 2025

10/10 Excellent

Sebastien

Stayed 4 nights in May 2025

10/10 Excellent

KUANMANUT, BANGKOK

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are so many facilities for your choice like onsen, golf, running, Bicycling.
Stayed 2 nights in Apr 2025

10/10 Excellent

AKIKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

全てが遠かった

バブルのホテル、無駄な空間で広々としているが、何をするにも全てが遠かった。駐車場ちょいとおい。 温泉があることで選択したが、かなり遠くにあり、更に部屋着のまま外に出れずいちいち着替えなくてはならず不便。更に23時まで。朝も着替えて行くに億劫。食事も遠い。ゴルフで寝て泊まるだけなら、と今回はゴルフではなかったので、温泉宿泊には向かないかも。ゴルフ有きの客以外も取り込むなら、もう少し改善しないとまた、、、。
Stayed 1 night in Apr 2025

10/10 Excellent

Okubo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Hamsa Shijas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best experience do far in Japan
Stayed 1 night in Apr 2025

8/10 Good

Jinho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Banco

Stayed 2 nights in Apr 2025

10/10 Excellent

P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful comfort

Very relaxing and luxurious time here. Excellent customer service. Spacious and modern rooms. Very peaceful feeling from the spacious grounds and seaside views. Good hot springs! You will be glad you came here! We’ll be back.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Samuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here with our two year old and four month old. Excellent view from the ocean-facing room and very family friendly. The room was very comfortable and the restaurants in the hotel were good. There’s bike hire available for the kids and a very clean indoor pool (outdoor pool closed when we visited as it was winter)
Stayed 2 nights in Mar 2025

10/10 Excellent

DANIEL REINHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Onsen
Stayed 1 night in Mar 2025

4/10 Poor

yumi

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Jungmi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views, lots of stores and restaurants on site. The onsen was great and overall very relaxing experience.
Stayed 2 nights in Feb 2025

10/10 Excellent

ILWOONG

Stayed 1 night in Feb 2025

8/10 Good

MASAYUKI

Stayed 2 nights in Feb 2025