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Neptune Beach Resort

4.0 star property
4-star beachfront hotel near Bamburi Beach

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Neptune Beach Resort

Photo gallery for Neptune Beach Resort

Outdoor pool, sun loungers
Property entrance
In-room safe, desk, free cribs/infant beds, free WiFi
Breakfast, lunch, dinner served; international cuisine, ocean views
Lobby

Overview of Neptune Beach Resort

Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Bamburi Beach, Mombasa, 83125
  • Popular LocationBamburi Beach9 min walk
  • Popular LocationNguuni Nature Sanctuary5 min drive
  • Popular LocationNyali Beach18 min drive
  • AirportMombasa (MBA-Moi Intl.)41 min drive

Room options

View all photos for Suite

In-room safe, desk, free cribs/infant beds, free WiFi

Suite

  • 35 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

In-room safe, desk, free cribs/infant beds, free WiFi

Superior Room

  • 30 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room

In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

Similar properties

Exterior
Bamburi Beach Hotel - All Inclusive
Pool
Hot tub
Breakfast included
All-inclusive
3.9 out of 5, Good, (119)
The price is CA $130
per night
CA $148 total
includes taxes & fees
16 May - 17 May
Bamburi Beach Hotel - All Inclusive

About the area

Mombasa

Beachside getaway.At this Mombasa hotel, you'll be within half a mile (1 km) of Bamburi Beach and 3 miles (5 km) of Haller Park. Nguuni Nature Sanctuary and Rabai Museum are also within 3 miles (5 km).

What's nearby

  • Bamburi Beach - 9 min walk
  • Nguuni Nature Sanctuary - 5 min drive
  • City Mall - 5 min drive
  • Mtwapa Mall - 6 min drive
  • Nyali Beach - 18 min drive

Getting around

  • Mombasa (MBA-Moi Intl.) - 44 min drive

Restaurants

  • Dublin Street - 7 min drive
  • Kingston Beach Lounge - 5 min drive
  • La marina - 7 min drive
  • Severin Sea Lodge - 3 min walk
  • Shots Bar and Bistro - 6 min drive

About this property

Neptune Beach Resort

4-star beachfront hotel near Bamburi Beach
Neptune Beach Resort is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Neptune Beach Resort offers its guests an outdoor pool and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A nightclub, a library, and a terrace are also featured at the eco-certified Neptune Beach Resort. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Mombasa hotel.

  • 78 guestrooms or units
  • 3 bars or lounges
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Neptune Beach Resort offers 78 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. This Mombasa hotel provides complimentary wireless Internet access. Bathrooms include showers and hair dryers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Swahili

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Nightclub
  • Outdoor pool
  • Snorkeling

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Neptune Beach Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Neptune Beach Mombasa
Neptune Beach Resort
Neptune Beach Resort All Inclusive
Neptune Beach Resort All Inclusive Mombasa
Neptune Resort
Neptune Beach All Inclusive Mombasa
Neptune Beach Resort Mombasa
Neptune Beach Mombasa
Hotel Neptune Beach Resort Mombasa
Mombasa Neptune Beach Resort Hotel
Hotel Neptune Beach Resort
Neptune Beach Resort All Inclusive
Neptune Beach
Neptune Beach Resort Hotel
Neptune Beach Resort Mombasa
Neptune Beach Resort Hotel Mombasa

Neptune Beach Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 55 reviews" "
Rating 8 - Good. 26 out of 55 reviews" "
Rating 6 - Okay. 10 out of 55 reviews" "
Rating 4 - Poor. 2 out of 55 reviews" "
Rating 2 - Terrible. 3 out of 55 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pleasant stay. The all inclusive package comes with free wine, beer, soda juice and snacks. Comes in handy when you have kids
Stayed 2 nights in Apr 2022

2/10 Terrible

Doctari

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities
Everyone wanted money. The evening DJ refused to play anything but brain washing Bass repetitive music just like brain washing. When I asked this to be changed for 2 nights I was told Hakna Mata. Which usually means No problem except for when there is a Problem. In frustration I left the hotel but was told that I could not as I owed about 20,000 KSH. 1000 had already been paid. I said put it on my credit card like a good hotel would do. They said No I must pay in cash. This in violation of multiple laws. So it is a beautiful location with wonderful staff and food and Services. I highly recommend the Hotel with the stipulation that in you want to be asked for extra money in violation of the Law and a place where you get what they want and not what you want... PLEASE Stay here. I won't.
Stayed 7 nights in Aug 2019

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neptune Beach
Enjoyable
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
My stay was okay. I am a solo female, black Tra
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip for rest and relaxation. Tough to enjoy the beach with people always trying to sell you stuff. But found the public beach which was a lot more fun and enjoyable.
Stayed 4 nights in Aug 2017

8/10 Good

Bill, Livingston, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Return Visit
Got a great welcome from all the staff. The hotel was very quiet - not many guests. Everything was as expected from previous visits. The food was excellent - sometimes plate service and sometimes buffet. The rooms were always cleaned well and towels were changed daily. The staff were always very helpful. The usual entertainment was on almost every night - acrobats, dancers.
Stayed 14 nights in May 2017

6/10 Okay

Robert

Disliked: Room comfort
Just Averge
Most of the hotels along Bamburi Beach are rundown and this is no exception. The towels are old, stained and rough and there was really nothing to compliment the hotel about. However, this is East Africa and one has to remember that the corruption and civil strive has hit the tourism industry hard.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Roselyne

Liked: Cleanliness, staff & service, room comfort
Amazing
The stay was very nice and enjoyable

10/10 Excellent

Rudiger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort