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Sarova Whitesands Beach Resort & Spa

4.0 star property
4-star beachfront hotel near Bamburi Beach

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Photo gallery for Sarova Whitesands Beach Resort & Spa

Exterior
Reception
Aerial view
Property grounds
Beach/ocean view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • All-inclusive
  • Gym
  • Spa

Explore the area

Map
Malindi Road, Bamburi Highway, Mombasa, 80100
  • Bamburi Beach
    ‪17 min walk‬
  • Nguuni Nature Sanctuary
    ‪3 min drive‬
  • Nyali Beach
    ‪11 min drive‬
  • Mombasa (MBA-Moi Intl.)
    ‪18 min drive‬

Room options

View all photos for Pool Facing Room

Premium bedding, minibar, in-room safe, individually decorated

Pool Facing Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Facing Room

Property amenity

Garden Facing Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Premium bedding, minibar, in-room safe, individually decorated

Studio Suite

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Sea Facing Room

Premium bedding, minibar, in-room safe, individually decorated

Sea Facing Room

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Garden Facing Twin Room

Garden view

Garden Facing Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Pool Facing Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Pool Facing Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About the area

Mombasa

Beachside getaway.You'll find Bamburi Beach and Haller Park within 2 miles (3 km) of this hotel. Rabai Museum and City Mall are also within 3 miles (5 km).

What's nearby

  • Bamburi Beach - 17 min walk - 1.4 km
  • Haller Park - 2 min drive - 2.2 km
  • Nguuni Nature Sanctuary - 3 min drive - 3.3 km
  • City Mall - 3 min drive - 3.7 km
  • Nyali Beach - 11 min drive - 7.0 km

Getting around

  • Mombasa (MBA-Moi Intl.) - 40 min drive

Restaurants

  • ‪Mios Bar And Restaurant - ‬4 min drive
  • ‪Zero 01 Lounge - ‬3 min drive
  • ‪Dublin Street - ‬6 min drive
  • ‪Severin Sea Lodge - ‬2 min drive
  • ‪Domino's Pizza - ‬3 min drive

About this property

Sarova Whitesands Beach Resort & Spa

4-star beachfront hotel near Bamburi Beach
Some rates at Sarova Whitesands Beach Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sarova Whitesands Beach Resort & Spa offers its guests a full-service spa, 5 outdoor swimming pools, a waterslide, and a hot tub. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a fitness center, and spa services are also featured at the business-friendly Sarova Whitesands Beach Resort & Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

This Art Deco Mombasa hotel is smoke free.

  • 335 guestrooms or units
  • 3 levels
  • 3 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1970
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
Sarova Whitesands Beach Resort & Spa offers 335 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Smart televisions come with satellite channels. Bathrooms include showers, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Tulia Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Languages

English

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Property amenities

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Pool toys
  • Snack bar/deli
  • Trampoline
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 5 outdoor pools
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Playground
  • Rafting
  • Scuba diving
  • Surfing/bodyboarding
  • Water skiing
  • Waterslide
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Smart TV with satellite channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer to the property via required shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sarova Whitesands Beach Resort & Spa

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per person (one-way)
  • Airport shuttle fee per child: USD 15 (from 4 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sarova Whitesands
Sarova Whitesands Beach
Sarova Whitesands Beach Mombasa
Sarova Whitesands Beach Resort
Sarova Whitesands Beach Resort Mombasa
Sarova Whitesands Resort
Whitesands Sarova
Sarova Whitesands Beach Hotel Bamburi
Sarova Whitesands Beach Resort & Spa Kenya/Bamburi
Sarova Whitesands Beach Resort And Spa
Whitesands Hotel Mombasa
Sarova Whitesands & Mombasa
Sarova Whitesands Beach Resort & Spa Hotel
Sarova Whitesands Beach Resort & Spa Mombasa
Sarova Whitesands Beach Resort & Spa Hotel Mombasa

Sarova Whitesands Beach Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 154 out of 271 reviews
Rating 8 - Good. 74 out of 271 reviews
Rating 6 - Okay. 18 out of 271 reviews
Rating 4 - Poor. 15 out of 271 reviews
Rating 2 - Terrible. 10 out of 271 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service . Excellent food . Nice property
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and variety of quality food choices. We really enjoyed our 2 hr snorkelling trip off of the beach. The beach itself is nice for walking ,but expect some salespeople to interrupt you and a fair bit of seaweed in the water. The pools were perfect though for us and our teenagers. All in all, we thoroughly enjoyed our 4 nights at Whitesands.
Stayed 4 nights in Mar 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

kevin, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Bikramjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel in Mombasa

My stay at Sarova Whitesands Beach Resport & Spa in Mombasa was amazing. It is a wonderful hotel at a stunning location by the Indian Ocean. And the service in the hotel is really good and with the personal touch.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ashok

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing property right on the beach. Great staff and superb service
Stayed 2 nights in Feb 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at Whitesands was wonderful. The staff are all very pleasant and helpful. We really enjoyed our stay.
Stayed 4 nights in Feb 2025

4/10 Poor

Faika

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
We are regular guest at the hotel however on this occasion we were offered rooms which were adjacent to a building site. Naturally, we were unhappy with the room and this resulted in a lot of frustration and prolonged discussions in trying to get an alternative room. Whitesands has always been my first choice however I think they are now putting more emphasis in an accommodating large conferences and off sites then making arrangements for regular tourists.
Stayed 3 nights in Feb 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Virendra, Houston

Liked: Amenities
Attentive staff. Clean throughout property. Beautiful landscape. Excellent restaurants. Stayed 5 days and did not have reason to leave the property
Stayed 4 nights in Jan 2025

10/10 Excellent

Andrew

Stayed 3 nights in Jan 2025

10/10 Excellent

Guenaelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Amazing stay and all inclusive..loved it. Huge hotel, everyone is so friendly and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First let me get this opportunity to thank all the staff. All the staff members we encountered were all extremely friendly, amazing and exceptional. Kudos to Japheth and Ian from the Animation team, Esther at the front desk, Harry, Harun, Edith and Ferdinand in the restaurant. Our housekeeper was also very patient with us, I’ve forgotten her name. The resort is very clean and there are many activities to do during the day. There is also entertainment in the evening. The guy who sings in the dinning room has an amazing voice. We generally had a wonderful time at the resort and we look forward to returning soon. If you are looking for a place to go, please don’t hesitate to book this resort, you won’t be disappointed.
Stayed 5 nights in Dec 2024

10/10 Excellent

Birju

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the hotel - the food is excellent, the property is wonderful, and there are lots of pools across the hotel- including an adult only one. The only downside is that the beach is not clean - there's lots and lots of seaweed all around which if cleaned up would make a big difference
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would
Stayed 3 nights in Nov 2024

10/10 Excellent

FESTO, Dar Es Salaam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and service oriented staff; excellent facilities all round and the food is gorgeous, delicious and diverse!
Stayed 1 night in Oct 2024

10/10 Excellent

Harshil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6 stars for hospitality if I could

Absolutely fantastic hospitality from Whitesands. Well done to the whole team. You all are doing a great job. Keep it up.
Stayed 1 night in Oct 2024

10/10 Excellent

dollar trambaklal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and a service with a smile every time.
Stayed 13 nights in Sep 2024

10/10 Excellent

Julius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and clean. The staff are great and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jericah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, friendly staff. 10/10
Stayed 4 nights in Aug 2024

10/10 Excellent

Joseph, PHILADELPHIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely facilities, very clean rooms. Staff were friendly, helpful and courteous. Dinner options on the first night buffet were fantastic - seafood galore! Saturday breakfast with bubbles was a nice touch. As the week progressed the food quality and options became much the same fare with small pockets of variation. The fruit selection for breakfast was wonderful but management need to make it more accessible to multiple guests at a time as waiting and pushing in became an exhausting problem. The plastic sunbeds along the seafront need to be updated, the Lamu style beds in the seafront are a big hit. Having single beds would help with overall availability for guests, especially when busy. Great hotel and a fantastic stay.
Stayed 5 nights in Jun 2024

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Service is amazing. One of the best resorts I’ve ever been to.
Stayed 1 night in Jun 2024

2/10 Terrible

Omaima

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Too hot and ac don’t work and the worse part is no air conditioner in restaurant it was very hot to sit and eat without sweating and feeling so uncomfortable
Stayed 2 nights in May 2024