For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Within 2 miles (3 km) of this West Monroe hotel, you'll find Duck Commander and Ike Hamilton Expo Center. Glenwood Regional Medical Center and Fresenius Medical Care are also within 2 miles (3 km).
Free perks
This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. There's a seasonal outdoor pool on site, and a 24-hour front desk and dry cleaning are also provided.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and microwaves, the 77 guestrooms also offer free WiFi and TVs with cable channels. Premium bedding, coffee/tea makers, and free newspapers are also available.
Quality Inn And Suites ratings based on 10 Verified Reviews
Review Summary
3.1
out of 5
3.0 out of 5.0
Room cleanliness3.0 out of 5.0
Service & staff3.5 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Quality Inn And Suites
Everyone (1)Family (3)
4 out of 5
The price was good. Breakfast wasn’t bad but can be a little better.
Posted by a verified traveller on 8 Dec. 2019
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Comment from Hotel Management
9 Dec. 2019
by Jessica
Thank you so much for taking time to give us feedback on your stay with us. We will use your feedback to help create a better experience for the future, and look forward to seeing you again.
Jessica M
Front Desk Manager
4 out of 5
Easy to get to nice place i will stay again on my travels
Posted by a verified traveller on 1 Nov. 2019
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Comment from Hotel Management
1 Nov. 2019
by Alexandra
Thank you for staying at our hotel!
We hope to see you again soon!
1 out of 5
Worst property I have ever stayed in and I travel A LOT. Dirty and the room smelled very moldy and damp. We would have left but the whole city was booked solid. The water had a horrible rotten smell and was slimy to the touch. There were places in the bathroom along the baseboard where you could see where they had to try to paint over mold. The hotel needs to be completely renovated and shut down by the health department.
Posted by a verified traveller on 1 Sep. 2019
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Comment from Hotel Management
2 Sep. 2019
by Alexandra
On the behalf of the entire hotel I would like to apologize for not meeting your expectations. Your feedback is important to us, and we will use to make improvements.
The bathtubs were recently repaired. What you saw was not mold covered with paint. The chipped surface was repaired and repainted.
The water is the issue of the whole area of West Monroe, LA. We have signs in each room, and at the front desk informing about. According to the Annual Water Report the water is safe. Unfortunately, there is nothing else we can do about the tap water quality.
Thank you for your feedback.
1 out of 5
There was a horrible musty smell when we walked in and it only got worse. Signs of black mold in bathroom. The water left a slimy feel on your skin and in the bathtub there was a slime left in the tub after a shower. Eggy smell to the water and a yellow color. Beds were small. Light bulbs were not in all the lamps.
Posted by a verified traveller on 5 Aug. 2019
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Comment from Hotel Management
5 Aug. 2019
by Alexandra
On behalf of our hotel I apologize for not meeting your expectations. The color and smell of the tap water is an issue of the whole city of West Monroe, LA. We have signs informing about it in each room and at the front desk.
The beds in double bed rooms are standard full size beds.
We apologize for other inconveniences. We wish we knew at time of your stay, so that we could have fixed them immediately.
5 out of 5
Awesome
Hotel and staff was great free breakfast was great too
Posted by a verified traveller on 26 Sep. 2016
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1 out of 5
Smoke filled 3rd floor
I was suppose to have a king bed non-smoking. We got 2 full size beds in a smoking room. There was also a Dr. Pepper bottle half full on the night stand that the maid left. Would have complained but the hotel was full.
Posted by jsr76, from West Monroe, LA on 4 May 2013
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3 out of 5
Not that great
With the choice hotels making all the changes I've grown accustomed to the tall beds, soft pillows, etc. This hotel was just ok. The bed wasnt very comfortable, the pillows were soft though which is always nice. It just wasnt as nice as the other choice hotels I've stayed in. Internet connection was fine, breakfast was good, coffee maker in the room is always nice.
Posted by KarenT on 18 Jun. 2012
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4 out of 5
Helpful staff
Pros:Free breakfast, Free Internet
I had trouble getting my waffle out the iron without it falling apart. The lady working there immediately jumped to my rescue and saved my breakfast.
Posted by comicref on 23 Apr. 2011
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4 out of 5
good value for the money
great place to stay, will stay again. no prob, great location, great service
Posted by fisher, from shreveport la on 3 Feb. 2011
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4 out of 5
Great Staff and Breakfast
For no reservations, the staff was excellent in the arrival process and settling us in. The breakfast was excellent and fresh. The attendant was helpful but maybe a little overbearing. She was very efficient.
Due to COVID-19, this property’s food and beverage options may be limited.
Property Features
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Quality Inn And Suites also features a seasonal outdoor pool, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. Smoking is allowed in designated areas at this West Monroe hotel.
77 guestrooms or units
Buffet breakfast (free)
Business center (24 hours)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Newspapers in lobby (free)
Elevator
Smoking in designated areas
Family Friendly Amenities
Family property
Free WiFi
Laundry facilities
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, RV, bus, truck parking
Transport
Airport: Monroe, LA (MLU-Monroe Regional) (15.2 km / 9.4 mi)
Parking: Free self parking
Room Amenities
Quality Inn And Suites offers 77 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Television
Cable channels
Premium channels
Refrigerator
Microwave
Coffee maker
Luxury bedding
Shower and tub combination
Cribs (free)
Housekeeping (daily)
Newspapers (free)
Local calls (free)
Hair dryer
Telephone
Iron and ironing board
Desk
Air conditioning
Ensuite bathroom
Wheelchair accessible
Food & Drink
Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 10:00 AM.
Nearby Activities
Recreational amenities at the hotel include a seasonal outdoor pool.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 6 AM
Minimum check-in age is: 21
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are available for USD 10 per night.
Free cribs (infant beds)!
Pet Policy
Pets: USD 25.00 per pet, per stay
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 48 hours between bookings.
Credit card pre-authorization
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Property does not follow sanitization practices of any association
Staffed front desk
Guests are not provided with hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Gap period enforced between guest stays 48 hours
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 25.00 per pet, per stay
Rollaway bed fee: USD 10 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Quality Inn West Monroe
Quality West Monroe
Quality Inn And Suites Hotel
Quality Inn And Suites West Monroe
Quality Inn And Suites Hotel West Monroe
You should know
The seasonal pool will open in July and close in October.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
