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"The price was good. Breakfast wasn’t bad but can be a little better. " More

By a verified traveller on Sun 08 Dec 2019

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Hotel Description

West Monroe guestrooms with free WiFi

In West Monroe

Within 2 miles (3 km) of this West Monroe hotel, you'll find Duck Commander and Ike Hamilton Expo Center. Glenwood Regional Medical Center and Fresenius Medical Care are also within 2 miles (3 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. There's a seasonal outdoor pool on site, and a 24-hour front desk and dry cleaning are also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 77 guestrooms also offer free WiFi and TVs with cable channels. Premium bedding, coffee/tea makers, and free newspapers are also available.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$91* Per night/room 20 Aug. - 21 Aug.

Standard Room, 1 King Bed, Non Smoking (Pet-Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking (Pet-Friendly)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn And Suites ratings based on 10 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn And Suites

Everyone (1) Family (3)
4 out of 5
The price was good. Breakfast wasn’t bad but can be a little better.

Posted by on 8 Dec. 2019

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Comment from Hotel Management

9 Dec. 2019 by Jessica

Thank you so much for taking time to give us feedback on your stay with us. We will use your feedback to help create a better experience for the future, and look forward to seeing you again. Jessica M Front Desk Manager

4 out of 5
Easy to get to nice place i will stay again on my travels

Posted by on 1 Nov. 2019

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Comment from Hotel Management

1 Nov. 2019 by Alexandra

Thank you for staying at our hotel! We hope to see you again soon!

1 out of 5
Worst property I have ever stayed in and I travel A LOT. Dirty and the room smelled very moldy and damp. We would have left but the whole city was booked solid. The water had a horrible rotten smell and was slimy to the touch. There were places in the bathroom along the baseboard where you could see where they had to try to paint over mold. The hotel needs to be completely renovated and shut down by the health department.

Posted by on 1 Sep. 2019

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Comment from Hotel Management

2 Sep. 2019 by Alexandra

On the behalf of the entire hotel I would like to apologize for not meeting your expectations. Your feedback is important to us, and we will use to make improvements. The bathtubs were recently repaired. What you saw was not mold covered with paint. The chipped surface was repaired and repainted. The water is the issue of the whole area of West Monroe, LA. We have signs in each room, and at the front desk informing about. According to the Annual Water Report the water is safe. Unfortunately, there is nothing else we can do about the tap water quality. Thank you for your feedback.

1 out of 5
There was a horrible musty smell when we walked in and it only got worse. Signs of black mold in bathroom. The water left a slimy feel on your skin and in the bathtub there was a slime left in the tub after a shower. Eggy smell to the water and a yellow color. Beds were small. Light bulbs were not in all the lamps.

Posted by on 5 Aug. 2019

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Comment from Hotel Management

5 Aug. 2019 by Alexandra

On behalf of our hotel I apologize for not meeting your expectations. The color and smell of the tap water is an issue of the whole city of West Monroe, LA. We have signs informing about it in each room and at the front desk. The beds in double bed rooms are standard full size beds. We apologize for other inconveniences. We wish we knew at time of your stay, so that we could have fixed them immediately.

5 out of 5

Awesome

Hotel and staff was great free breakfast was great too

Posted by on 26 Sep. 2016

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1 out of 5

Smoke filled 3rd floor

I was suppose to have a king bed non-smoking. We got 2 full size beds in a smoking room. There was also a Dr. Pepper bottle half full on the night stand that the maid left.  Would have complained but the hotel was full.

Posted by , from West Monroe, LA on 4 May 2013

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3 out of 5

Not that great

With the choice hotels making all the changes I've grown accustomed to the tall beds, soft pillows, etc. This hotel was just ok. The bed wasnt very comfortable, the pillows were soft though which is always nice. It just wasnt as nice as the other choice hotels I've stayed in. Internet connection was fine, breakfast was good, coffee maker in the room is always nice.

Posted by on 18 Jun. 2012

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4 out of 5

Helpful staff

Pros: Free breakfast, Free Internet
I had trouble getting my waffle out the iron without it falling apart. The lady working there immediately jumped to my rescue and saved my breakfast.

Posted by on 23 Apr. 2011

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4 out of 5

good value for the money

great place to stay, will stay again. no prob, great location, great service

Posted by , from shreveport la on 3 Feb. 2011

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4 out of 5

Great Staff and Breakfast

For no reservations, the staff was excellent in the arrival process and settling us in. The breakfast was excellent and fresh. The attendant was helpful but maybe a little overbearing. She was very efficient.

Posted by on 31 Aug. 2009

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Quality Inn And Suites also features a seasonal outdoor pool, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. Smoking is allowed in designated areas at this West Monroe hotel.

  • 77 guestrooms or units
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Monroe, LA (MLU-Monroe Regional) (15.2 km / 9.4 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn And Suites offers 77 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per pet, per stay

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per stay
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn West Monroe
  • Quality West Monroe
  • Quality Inn And Suites Hotel
  • Quality Inn And Suites West Monroe
  • Quality Inn And Suites Hotel West Monroe

You should know

  • The seasonal pool will open in July and close in October.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.