For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
3.5-star beach property near Montego Bay Cruise Ship Terminal
In shopping district
Your stay at this Hip Strip property places you within 2 miles (3 km) of AquaSol Theme Park and Montego Bay Marine Park. Montego Bay Cruise Ship Terminal is within 6 miles (10 km) and Half Moon Golf Course is within 9 miles (15 km).
All-inclusive
A full-service spa, an outdoor pool, and a restaurant are all featured at this all-inclusive property. Families will appreciate the onsite laundry facilities and free childcare. Enjoy the 24-hour gym and free perks like buffet breakfast and free self parking.
Free WiFi, plasma TVs
In addition to plasma TVs with cable channels, the 93 guestrooms offer free WiFi and coffee/tea makers. Other amenities include in-room massages, hair dryers, and safes. Housekeeping is available on request.
Deja Resort All Inclusive ratings based on 42 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Deja Resort All Inclusive
Everyone (19)Couples (10)Family (9)
4 out of 5
Food was great ..customer service great...room was right over the main street and was noisey.
Posted by a verified traveller on 22 Dec. 2019
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Comment from Hotel Management
22 Dec. 2019
by Dahlia Walker - Operations Manager
Dear Valued Guest,
Thank you for taking the time to share your experience with us.
We appreciate the feedback and have noted the concern which will be addressed immediately.
We look forward to hosting you again very soon.
1 out of 5
I spent five days without hot water to shower, I complained they came and checked but couldn’t do anything about it. No bottles water was offers. Rooms are very outdated. The same food every morning. The picture that shows on the travel side is different from in person. I’m very disappointed. Asked for some kind of refund and nothing was done about it. Will never stay there again.
Posted by Nordia on 27 Nov. 2021
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Comment from Hotel Management
9 Dec. 2021
by Dahlia Walker - Operations Manager
Dear Valued Guest,
Thank you for taking the time to share your experience with us.
Firstly, I must apologize for the negative experience during stay. This is definitely unusual and uncommon experience we offer our guests.
We will be investigating each case individually.
Our aim is to please each and everyone of our guests as your experience is very important to us. I am not sure if you had asked to speak with a manager as these situations would have normally be escalated to a manager on duty. Once again we apologize for your experience and will evaluate the way we resolve our guest issues and requests. Thank you so much for bringing these issues to our attention. We hope that you will give us another opportunity to host you in the near future.
5 out of 5
I love the atmosphere.
Posted by Freddie on 24 Sep. 2021
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Comment from Hotel Management
27 Sep. 2021
by Dahlia Walker - Operations Manager
Dear Valued Guest,
Thank you for sharing your experience with us.
We appreciate the great feedback and look forward to hosting you again very soon.
1 out of 5
I didn’t like the fact that the towels were limited considering that we was a couple, one of the cooks was very nasty to my husband while he was in the dining room getting food.
Posted by a verified traveller on 12 May 2021
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Comment from Hotel Management
14 May 2021
by Dahlia Walker - Operations Manager
Dear Valued Guest,
Thank you for sharing your feedback with us.
We have noted the negative experiences you have noted above and will investigate and address immediately. Thank you for bringing this to our attention and we hope you will give us another opportunity to host you again very soon.
4 out of 5
The front desk staff was mediocre day of check in.
The last 2 days staff was better.
The facility is very clean and great location.
5 minutes from airport directly across the street from the beach was great.
No elevator in building. Food was good but staff ions could use more servers. And food a little bit hotter.
I would recommend for budget friendly guest and airport and beach convenience.
Posted by a verified traveller on 20 Apr. 2021
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Comment from Hotel Management
2 May 2021
by Dahlia Walker - Operations Manager
Dear Valued Guest,
Thank you for sharing your review.
We appreciate the feedback and will pass on the issues stated above to the relevant persons.
Thank you for choosing Deja Resort.
2 out of 5
The property was central to all of the action. Close beach access. But the property was underwhelming. There needs to be a complete update.we were not able to get clean linens for our stay without almost having to beg. Some of the staff was less than friendly.Not all but some. Overall I would not recommend this resort to anyone unless there’s Majior updates.we booked sight unseen. The photo’s that are on website does not show any of the imperfections.they certainly need to correct a number of things.
Posted by a verified traveller on 31 Mar. 2021
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Comment from Hotel Management
3 Apr. 2021
by Dahlia Walker - Operations Manager
Dear Valued Guest,
We have noted the issues stated above.
Deja Resort apologizes for any inconvenience caused during stay.We are sorry that you were not happy with your stay but hope you will give us another opportunity to host you.
We will be investigating the issues stated above with the relevant departments and correct whatever needs to be fixed in order to improve on our guest service.
3 out of 5
The property was in a good location. Walkable, lots of Police and a gorgeous beach across the street. Most of the staff extremely pleasant. Food was delicious.
Issues I had... food- this is a resort and accessing food was difficult. 1) They should tell people that when meal time is over, you can order additional meals via the bar up until around 5pm. 2) there needs to be a designated line in the dining room to get food. People were fighting with staff because they felt overlooked and felt like people were skipping. Hotel overall- this is not a quiet resort and not for the calm. Literally people running through the halls banging on doors. This were people come to NOT have rules. Amenities- pool nice when its maintained. Hot tub...yuck again people were at the hit tub eating lunch, drinking chilling with plates of food. It got so bad the hot tun turned into a swampy disgusting tub. Our room: nice but needed maintenance cracked walls, exposed pipes, and also had to wait 3 hours for someone to bring towels! Would I go to Deja again? NO id invest a little more to go somewhere nicer.
Posted by a verified traveller on 21 Feb. 2021
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Comment from Hotel Management
22 Feb. 2021
by Dahlia Walker - Operations Manager
Dear Valued Guest,
Thank you for sharing your experience with us.
We appreciate the pros and the cons and we will address the areas where improvement is needed.
Thank you for your suggestions and feedback.Deja Resort apologizes for any inconvenience caused during stay and hope you will give us another opportunity to host you.
Thank you for choosing Deja Resort.
5 out of 5
Posted by a verified traveller on 16 Feb. 2021
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Comment from Hotel Management
28 Feb. 2021
by Dahlia Walker - Operations Manager.
Dear valued Guest,
We appreciate the excellent rating but we would appreciate feedback.
Thank you for choosing Deja Resort as your vacation of choice.
5 out of 5
Posted by liliana on 26 Jan. 2021
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Comment from Hotel Management
12 Feb. 2021
by Dahlia Walker - Operations Manager.
Dear Valued Guest,
Thank you for such a great rating.
We appreciate the effort you to post this review but we would be even more happy if you had given us feedback.
Thank you for choosing Deja Resort and we look forward to hosting you again very soon.
5 out of 5
Deja is right across the street from the best beach in Montego Bay and Deja's guest get in free! Everyone was friendly and provided anything we needed. Satia and Marie were the best waiters and made our dining experience wonderful! At the bar, you can count on Kevon and Kenny to make the best drinks - they were awesome! We can't wait to visit again!
Posted by a verified traveller on 26 Feb. 2020
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Comment from Hotel Management
3 Mar. 2020
by Dahlia Walker - Operations Manager
Dear Valued Guest,
Thank you for taking the time to share such great review.
We appreciate the business and look forward to hosting you again very soon.
Surcharge for premium or imported alcoholic beverages
Fitness facilities included
Dancing classes/lessons included
Onsite live performances included
Spa/beauty facilities and services not included
All meals served buffet-style
Surcharge for premium or imported non-alcoholic beverages
Onsite entertainment and activities included
Property Features
Deja Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Deja Resort All Inclusive offers its guests a full-service spa, an outdoor pool, and a spa tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the family-friendly Deja Resort All Inclusive. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis. This 3.5-star Montego Bay property is smoke free.
93 guestrooms or units
3 levels
4 buildings
Buffet breakfast (free)
Karaoke
Deli
Supervised kid's activities (free)
Childcare (surcharge)
Towels for the beach
Poolside lounge chairs
Umbrellas for the pool
Conference center
Business facilities
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Storage area for luggage
Front-desk safe
Tour and ticket information
Wedding services available
Pool or billiards table
Terrace
Garden
Gift shop
Television in lobby
Onsite shopping
Bellhop
No smoking on site
Bar or lounge
Bar by the pool
Dining venue
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Supervised childcare/activities (free)
Free WiFi
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Parking (limited spaces)
Transport
Property shuttles: Airport shuttle and cruise terminal shuttle
Parking: Free self parking
Room Amenities
Deja Resort All Inclusive offers 93 accommodations with safes and coffee/tea makers. 37-inch plasma televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and in-room massages can be requested.
Plasma television
Cable channels
Premium channels
Coffee maker
Shower and tub combination
Rollaway beds (free)
Housekeeping (on request)
Massage in room (surcharge)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Food & Drink
Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Waterfalls - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Jammin Bar & Grill - This bar is located by the pool and specializes in international cuisine. Open daily.
Spa Services
Body treatments
Facial treatments
Manicures and pedicures
Body wraps
Body scrubs
Massages
Hot stone massage
Deep tissue massage
Swedish massage
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Free rollaway/extra beds!
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. On-site PCR and antigen/rapid COVID-19 testing are both available for a fee. The property requires all guests receive on-site antigen/rapid COVID-19 testing (USD 25 per person, per stay). This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO), Safe Travels (WTTC - Global), and COVID-19 Guidelines (CDC).
No rollaway/extra beds available
No elevators
Debit cards
Staffed front desk
Security system
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property follows regional sanitization guidelines COVID-19 Health Protocol (Jamaica)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of Safe Travels (WTTC - Global)
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Masks are compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Mobile key entry is not available
Food service has been amended for enhanced safety
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Onsite COVID-19 testing (PCR) is available
Onsite COVID-19 testing (Antigen) is available
Onsite COVID-19 testing (Antigen) is required
Property does not require health documentation at check-in
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 40 per accommodation, per stay
COVID-19 testing fee (antigen/rapid screening): USD 25 per person, per stay.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: USD 15 per room
Airport shuttle fee per child: USD 0 (up to 14 years old)
Early check-in fee: USD 50 (subject to availability)
Late check-out fee: USD 50.00 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Gloucestershire Hotel
Gloucestershire Hotel Montego Bay
Gloucestershire Montego Bay
Hotel Gloucestershire
Gloustershire Hotel Montego Bay
Gloustershire Montego Bay
Deja Resort Montego Bay
Deja Montego Bay
Deja Resort All Inclusive Montego Bay
Deja Resort
Deja Resort All Inclusive
Deja All Inclusive Montego Bay
Deja All Inclusive
Deja Inclusive Inclusive
Deja Resort All Inclusive Montego Bay
Deja Resort All Inclusive All-inclusive property
Deja Resort All Inclusive All-inclusive property Montego Bay
You should know
Deja Resort All Inclusive offers transfers from the cruise terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
