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Grandiosa Hotel

4.5 star property
Family-friendly 4.5-star hotel near Montego Bay Marine Park

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Photo gallery for Grandiosa Hotel

Outdoor pool
Lobby lounge
Indoor wedding
View from property
Outdoor wedding area

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
3 Ramparts Close, Montego Bay, Saint James
  • Place, Doctor's Cave Beach
    ‪12 min walk‬
  • Place, Dead End Beach
    ‪18 min walk‬
  • Place, Montego Bay Marine Park
    ‪3 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪2 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room

  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Superior Room

  • Ocean view
  • Sleeps 4
  • 1 King Bed

About the area

Montego Bay

Near the airport.Within 2 miles (3 km) of this Montego Bay hotel, you'll find Doctor's Cave Beach and Civic Centre. Montego Bay Marine Park and Westgate Shopping Centre are also within 3 miles (5 km).

What's nearby

  • Doctor's Cave Beach - 12 min walk - 1.0 km
  • Dead End Beach - 18 min walk - 1.5 km
  • Harmony Beach Park - 19 min walk - 1.6 km
  • Saint James Parish Church - 3 min drive - 2.2 km
  • Montego Bay Marine Park - 3 min drive - 2.3 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 8 min drive

Restaurants

  • ‪27/27 Lounge - ‬3 min drive
  • ‪KFC - ‬2 min drive
  • ‪Air Margaritaville II - ‬20 min walk
  • ‪The Pork Pit - ‬2 min drive
  • ‪The Pelican Restaurant - ‬3 min drive

About this property

Grandiosa Hotel

Family-friendly 4.5-star hotel near Montego Bay Marine Park
There's a restaurant on site. WiFi is free in public spaces. Grandiosa Hotel offers its guests an outdoor pool, a hot tub, and a fitness center. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Grandiosa Hotel. The hotel can provide concierge services and wedding services. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Montego Bay hotel.

  • 1 building
  • 45 guestrooms or units
  • 3 levels
  • Built in 1989
  • Childcare (surcharge)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Dining venue
Grandiosa Hotel offers 45 accommodations, which are accessible via exterior corridors and feature safes and complimentary toiletries. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 29.04

Special check-in instructions

The front desk is open daily from 7 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available for USD 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 29.04 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

The Jamaica Grandiosa Hotel
Grandiosa Hotel
Grandiosa Hotel Montego Bay
Grandiosa Montego Bay
Hotel Grandiosa
Jamaica Grandiosa Resort
The Jamaica Grandiosa Hotel
Grandiosa Hotel Hotel
Grandiosa Hotel Montego Bay
Grandiosa Hotel Hotel Montego Bay

Frequently asked questions

How close is Grandiosa Hotel to the airport?

Grandiosa Hotel is 1.1 mi (8-min drive) away from the Sir Donald Sangster Intl. Airport (MBJ) airport, the closest popular airport to the property.

Does Grandiosa Hotel have an airport shuttle?

Airport shuttle services are not available at Grandiosa Hotel.

How close is Grandiosa Hotel to the beach?

This hotel is 1.1 mi (5-min drive) from Doctor's Cave Beach and 1.2 mi (5-min drive) from Dead End Beach. Don't forget your sunscreen!

Does Grandiosa Hotel offer free breakfast?

Grandiosa Hotel does not offer free breakfast.

Is there a casino at Grandiosa Hotel?

No, there is no casino at this hotel.

What time is check-in at Grandiosa Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Grandiosa Hotel?

This hotel offers free self parking.

Does Grandiosa Hotel have a pool?

Grandiosa Hotel features an outdoor pool.

Does Grandiosa Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Grandiosa Hotel have a spa?

There are no spa services available at this hotel.

How close is Grandiosa Hotel to downtown Montego Bay?

Grandiosa Hotel is 1.1 mi away from Montego Bay.

Grandiosa Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 140 out of 674 reviews
Rating 8 - Good. 192 out of 674 reviews
Rating 6 - Okay. 177 out of 674 reviews
Rating 4 - Poor. 80 out of 674 reviews
Rating 2 - Terrible. 85 out of 674 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Charlene

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feeling Scammed and need support from Hotels.com!

I paid over $1800.00 to stay at the Grandiosa between 5/26-6/15/20 and they were not open for business due to COVID-19. I have made numerous calls with no response. Hotels.com have tried as well with no response. I don’t believe that they are still a functioning hotel. I am demanding my money back and I demand that Hotels.com intervene and make sure that my money is returned! So far I have been told that my money is non refundable. How can this be so if I never received what I paid for to no fault of my own. I wanted to book for a later date but As I stated they have not returned my calls or Hotels.com. I feel scammed and feel this to be fraudulent practices. I am a senior citizen who thought that I could depend on Hotels.com to ensure fair practices by the hotels they advertise. The jury is still out!
Stayed 20 nights in May 2020

6/10 Okay

Verified traveller

Did not stay as we pulled up outside there was work person carrying out workso Decided not to stay or check in
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
Did not know it was undergoing renovation. No running water when I checked in. Staff was pleasant. Room was clean, however.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was construction the hotel was not ready fo3 guest and you huus are making it seem like a all inclusive and its not.
Stayed 12 nights in Jan 2020

8/10 Good

Abdul, Brooklyn, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s ok for me. As I was out all the time, construction is going on during the day and this is due to the fact to expand and makes the property a more better place. Very affordable and cheap compare to other hotels around, very close to Doctors cave beach, hotel, and the main town.
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is renovated with brand new showers and furniture, it’s clean with daily housekeeping
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will come back.

The staff was amazing. Not rated 5* simply because the hotel is under renovations. It is a lovely hotel and the pool is terrific. The renovations will make the hotel even better especially with the addition of an elevator. They had free tea and coffee along with use of a microwave because the restaurant is currently closed. They offered free shuttle to a nearby restaurant for breakfast which was nice. For dinner we walked to Peppa’s restaurant about one block away. Very lovely setting and yummy food. The staff at Grandiosa were very pleasant and accommodating. I will stay again. Can not wait to see the completed Reno’s.
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Every time was bad room was a mess they don’t clean your room properly formal over there having renovation nobody tells you when your book deal that they was having renovation you cannot get hot water it was totally a mess going back there one percent
Stayed 9 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Dec 2019

2/10 Terrible

Davion

Disliked: Cleanliness, staff & service, property conditions & facilities

Should be closed during renovations

They should not be open to guest right now during their renovations. They start banging at 7am and it goes ALL DAY. The restaurant is closed, the bar is closed, and your afraid to get in the pool because they are doing construction. Its not close to anything (except the airport) so you have to walk down the street to find anything. The staff is okay, its not their fault. I should've read the reviews and paid attention. If your reading this, DO NOT STAY THERE until they confirm the renovations are done. The hotel is probably beautiful when they are in full operation.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The property is being upgraded to provide proper services for staff in the future. Staff is still accommodating
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor condition known TV no telephone no restaurants floors are very dirty too much Construction nobody to talk to about anything need to close and Remodel and open robbing us of our hardworking money that's not fair
Stayed 4 nights in Dec 2019

10/10 Excellent

JoyR, Brooklyn NY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and nice, there was adequate parking, Wifi signal was strong and the room was clean and comfortable.
Stayed 5 nights in Nov 2019

6/10 Okay

Hydeawaymam, NYC

Business traveller
Liked: Cleanliness
The location it was very close to the airport that's a plus
Stayed 1 night in Dec 2019

4/10 Poor

NG

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Property under major construction. It’s a tip. Dust everywhere. Online Photos of rooms very misleading. Very disappointing. Ceiling/player peeling in bathroom and closet. Door lock and safety chain was flimsy and inferior. 0n a positive note: AC worked great. Bed linen was clean and fresh smelling.
Stayed 1 night in Dec 2019

6/10 Okay

Chan, Toronto

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I like how private the property was compared to other hotels. The property was under renovation and I was not aware. The staff was friendly and helpful. Also, there is no wifi in the rooms, only in the common areas, which was ok. I'd visit again after the renovations are complete though.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing. Great people. And close location
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Owen

Liked: Staff & service, amenities, property conditions & facilities
I like where it is it easy to go in town and it gives you good view
Stayed 24 nights in Nov 2019

2/10 Terrible

Drew

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities
They are doing work and you can’t sleep on the day time
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities
This property is undergoing renovation so there was a fair amount of noise during the daytime. Additionally, the restaurant at the property is closed during the renovation. Though they do provide a shuttle service to their sister property, I found it very inconvenient.
Stayed 5 nights in Nov 2019

4/10 Poor

Lydia

Liked: Cleanliness
Disliked: Property conditions & facilities

Do not recommend

Hotel was under construction so there was alot of noise. Restaurant was closed.
Stayed 1 night in Nov 2019

6/10 Okay

Clinton, Stone mtn. Ga. 30083 usa.

Business traveller
Liked: Staff & service
It's location. However, it's not a walking distant to the heart of the town/hipstrip.
Stayed 13 nights in Oct 2019