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"They could use to clean the beach a little more, some staff could be more accommodating/friendlier.. " More

By a verified traveller on Sun 23 Feb 2020

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Hotel Description

3.5-star beachfront property near Half Moon Golf Course

On the beach

You'll find Half Moon Golf Course and Montego Bay Convention Centre within 3 miles (5 km) of this Montego Bay property. Three Palms Ocean Course and SuperClubs Ironshore Golf and Country Club are also within 2 miles (3 km).

All-inclusive

This all-inclusive property features a private beach, a full-service spa, and 6 restaurants. Relax beachside with sun loungers and cool off with a drink at the beach bar. Bring the family and enjoy the mini golf, children's pool, and kid-friendly dining.

Free WiFi, flat-screen TVs

The 518 guestrooms have flat-screen TVs with cable channels and offer free WiFi and furnished balconies or patios. Coffee/tea makers, hair dryers, and safes are also available.

Standard Room, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$218* Per night/room 23 Aug. - 24 Aug.

Superior Room, Balcony, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

RoseHall 1 BD Suite - Adults Only

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe Room, Balcony, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

KidSuites

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Balcony, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Holiday Inn Resort Montego Bay All-Inclusive ratings based on 52 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Resort Montego Bay All-Inclusive

Everyone (27) Couples (6) Family (17)
3 out of 5
They could use to clean the beach a little more, some staff could be more accommodating/friendlier..

Posted by , from New York on 23 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Kammoi

Dear Michael, Thank you for taking the time to tell us about your stay. We value your feedback as this helps us to know about the things that make you happy and what we can do to improve overall experiences. We take note of the things that you found displeasing and assure you that we will do our best to address them. We thank you for staying with us and hope we will have an opportunity to serve you in the future.

3 out of 5
NICE ISLAND ON PROPERTY, ALRIGHT FOOD,NOTHING SPECTACULAR

Posted by , from MN on 4 Feb. 2020

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Comment from Hotel Management

5 Feb. 2020 by Kammoi

Dear Lisa, We appreciate you taking the time to tell us about your stay. Your feedback helps us to know about the things that please you and what we can do to improve overall experiences. We thank you for staying with us and hope we will have an opportunity to serve you in the future.

5 out of 5
Everything was great. The grounds were spotless, the local vendors were pleasant with awesome items, the food was superb, and the room was nice. The following staff made the trip even greater and more memorable-Danian @ front desk Damion @ pub bar Kenya @ barefoot grill Carleshia @ buffet Dwayne at seabreeze Britney at seabreeze and sorrento Romaine at sorrento PetaGaye They all deserve accolades and a pay increase. :)

Posted by on 22 Jan. 2020

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Comment from Hotel Management

22 Jan. 2020 by Kammoi

Thank you for taking the time to tell us about your stay. We are thrilled to learn that you were satisfied with our amenities. Your feedback helps us to know about the things that please you. We thank you for staying with and look forward to welcoming you back!

5 out of 5
OUR OVERALL EXPERIENCE WAS EXCELLENT.......WE WOULD HIGHLY RECOMMEND THIS PROPERTY....

Posted by on 24 Dec. 2019

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Comment from Hotel Management

26 Dec. 2019 by Kammoi

Thank you for taking the time to tell us about your stay. We are thrilled to learn that you were satisfied with our amenities. We work hard to make our guests happy. Your experience is one that we desire for all our guests. Your feedback helps us to know about the things that please you. We thank you for staying with and look forward to welcoming you back!

5 out of 5
Wonderful all inclusive resort. Very comfortable. Lovely hospitality and service! Offer a variety of water sports, entertainment, meals, excursion service, spa treatments and much more. An absolute relaxing vacation!!

Posted by , from Indiana on 13 Dec. 2019

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Comment from Hotel Management

13 Dec. 2019 by Kammoi

Dear Gwen, Thank you for taking the time to tell us about your stay. We are thrilled to learn that you were satisfied with our amenities. We work hard to make our guests happy. Your experience is one that we desire for all our guests. Your feedback helps us to know about the things that please. We thank you for staying with and look forward to welcoming you back.

4 out of 5
The service here was exceptional. Everyone was so friendly and helpful. Food was amazing... great variety and creativity with traditional dishes. Loved the complimentary laundry service came in so handy to wash wet clothes and take clean laundry home. Room and bathroom was a little small and dated, staff however kept very clean and stocked with supplies. Also loved the bath and body toiletries that were provided! Loved the size and cleanliness of the pool, beautiful beach with a private island which mafe it unique. Entertainment was ok.. would love a comedy show thrown in, but singer's were good and shows specific to Jamaican traditions. The staff though made over vacation hassle free and gave exceptional service. The dining room director came over and really made us feel comfortable. Will definitely be staying here again. Thanks to the amazing staff of holiday inn montego bay!!

Posted by on 11 Dec. 2019

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Comment from Hotel Management

11 Dec. 2019 by Kammoi

Thank you for taking the time to tell us about your stay. We are thrilled to learn that you were satisfied with our amenities. Your feedback helps us to know about the things that make you happy, and what we can do to improve overall experiences. We thank you for staying with and look forward to welcoming you back.

5 out of 5
Have been here twice before, Always enjoyed the staff, food, bar and beach...

Posted by on 8 Dec. 2019

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Comment from Hotel Management

8 Dec. 2019 by kammoi

Dear Dave, Thank you for taking the time to tell us about your stay. We are thrilled to learn that you were satisfied with our amenities. Your feedback helps us to know about the things that please you. We thank you for staying with and look forward to welcoming you back!

5 out of 5
Overall it was an excellent stay. The staff was friendly. The room was clean and comfortable. The food was delicious; there was nothing I didn't enjoy.

Posted by on 3 Dec. 2019

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Comment from Hotel Management

3 Dec. 2019 by Kammoi.

Thank you for taking the time to tell us about your stay. We are thrilled to learn that you were satisfied with our amenities. Your feedback helps us to know about the things that our efforts make you happy. We thank you for staying with us and hope we will have an opportunity to again serve you in the future.

3 out of 5
All of the amenities were not available ..................

Posted by on 17 Sep. 2019

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4 out of 5
The service was great, but the room could use a makeover. The settee needed to be reupholstered, a/c was very noisy and the bathroom was way too small, especially if you are a couple.

Posted by on 8 Sep. 2019

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Comment from Hotel Management

9 Sep. 2019 by Kammoi

Thank you for taking the time to tell us about your stay. We are pleased to learn that you were generally satisfied with our amenities. We value your feedback as this helps us to know about the things that make you happy and what we can to improve overall experiences. We Take note of the things that you found displeasing and assure you that we will do our best to address them. We thank you for staying with us and hope we will have an opportunity to serve you in the future.

About the Holiday Inn Resort Montego Bay All-Inclusive

Location Rose Hall, St. James, Montego Bay, Saint James

All-inclusive Details

  • Kayaking included
  • Sailing included
  • Windsurfing included
  • Taxes included
  • All meals served buffet-style
  • Onsite entertainment and activities included
  • Gratuities included
  • Local beverages and soft drinks only
  • Additional gratuities accepted
  • Airport transfers not included
  • Fitness facilities included
  • All food and beverages included
  • Tennis included
  • Volleyball included
  • Scuba diving excursions not included
  • Motorized water sports not included
  • Spa/beauty facilities and services not included
  • Miniature golf included
  • All non-motorized water sports included
  • Onsite live performances included
  • Snorkeling included

Property Features

Holiday Inn Resort Montego Bay All-Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. At Holiday Inn Resort Montego Bay All-Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 6 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a children's pool, outdoor tennis courts, and a 24-hour fitness center. Smoking is allowed in designated areas at this 3.5-star Montego Bay property.

  • 518 guestrooms or units
  • 4 levels
  • 7 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • 4650 sq ft of conference space
  • 432 sq m of conference space
  • Buffet breakfast (free)
  • Bar on the beach
  • Swim-up bar
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 4
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Sir Donald Sangster Intl. Airport (MBJ) (8.1 km / 5.1 mi)

Room Amenities

Holiday Inn Resort Montego Bay All-Inclusive offers 518 accommodations with safes and coffee/tea makers. Rooms open to furnished balconies or patios. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony or patio (furnished)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.

SeaBreeze - This restaurant specializes in seafood and serves dinner only. Reservations are required.

Portside Restaurant - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Barefoot Bar and Grill - This poolside restaurant serves lunch and light fare. Open daily.

De Terrace - This restaurant specializes in Caribbean cuisine and serves dinner only. Reservations are required. Open daily.

Sorrento Restaurant - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Spa Services

  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Deep tissue massage
  • Minimum age to access spa is 10
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays 24 hours

Hotel Names

  • All Inclusive Holiday Inn SunSpree Montego Bay
  • Holiday Inn All Inclusive
  • Holiday Inn All Inclusive Montego Bay
  • Holiday Inn Montego Bay SunSpree
  • Holiday Inn Montego Bay SunSpree All Inclusive
  • Holiday Inn SunSpree Montego Bay Resort
  • Montego Bay Holiday Inn SunSpree
  • Montego Bay SunSpree Holiday Inn
  • Montego Bay SunSpree Resort
  • Montego Bay SunSpree Resort Holiday Inn
  • Holiday Inn Resort Montego Bay Jamaica All Inclusive
  • Holiday Inn Resort Jamaica All Inclusive
  • Holiday Inn Montego Bay Jamaica
  • Holiday Inn Montego Bay Jamaica All Inclusive
  • Holiday Inn Jamaica All Inclusive
  • Holiday Inn SunSpree Resort Montego Bay All Inclusive
  • Inn Jamaica All Inclusive
  • Montego Inclusive Inclusive
  • Holiday Inn Resort Montego Bay Jamaica All Inclusive
  • Holiday Inn Resort Montego Bay All-Inclusive Montego Bay

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.