"Mostly all the staff was nice I only had an issue with the housekeeping manager. I checked in on a Thursday We was greeted with a nice drink friendly
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A stay at this Northern Estates property places you within 3 miles (5 km) of Greenwood Great House and 6 miles (10 km) of Cinnamon Hill Golf Course. Rose Hall Great House and White Witch of Rose Hall Golf Course are also within 6 miles (10 km).
All-inclusive
This all-inclusive property features a full-service spa, a nightclub, and 4 restaurants. Enjoy a day at the beach snorkeling, or relax with sun loungers. There's fun for all ages with a free kid's club and a children's pool, and free supervised childcare is an added bonus.
Iberostar Rose Hall Beach All Inclusive ratings based on 31 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Iberostar Rose Hall Beach All Inclusive
Everyone (18)Couples (3)Family (9)
3 out of 5
Posted by a verified traveller on 1 Aug. 2019
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3 out of 5
Mostly all the staff was nice I only had an issue with the housekeeping manager. I checked in on a Thursday We was greeted with a nice drink friendly staff everything was good. then on Saturday morning I told my son I think a Mosquito bit me, he looked and said that swollen it looks like a spider but you. I FaceTime my husband (he’s an
exterminator) he said that’s not neither that’s bedbug bites. He told me to pull the covers back & check around the seems of the bed and when We pulled the covers back there was small black dots all on one side of the bed at the top. I spoke to the front desk They were very apologetic they told me to talk with the housekeeping staff when I spoke with the manager of the house keeping staff I told her I wasn’t staying in the room she thought just because they cleaned it I would be fine with that I told her no when back & talked with the front desk they then gave me another room that was okay but I was kind of mad about the room because the first room had a view of the water this room was on the other side with a view of trees I felt like they should’ve accommodated me with a better view because it was their fault the room had to be changed in the first place but other then the staff was friendly the food was good and the drinks was great the atmosphere and look of the resort was very nice
Posted by Shondria on 7 Mar. 2022
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Comment from Hotel Management
3 Jun. 2022
by IBEROSTAR
Dear Guest,
Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our Finally we would like to say that your comments are invaluable in helping us create the ideal holiday experience and we really hope you will allow us another opportunity to show you that your holiday experience can be improved.
Best regards,
5 out of 5
The staff was great! They were helpful and kind
Everything was closed early. The pool closed at 7pm, I was very unhappy about this, I look forward to swimming in the evening.
There was no room service, so if you were hungry after 10, you had to walk to the bar with minimal choices.
If you woke up early, nothing opened prior to 730.
Posted by Amy Glenna on 19 Dec. 2021
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1 out of 5
Posted by JUAN J, from Tampa on 2 Dec. 2021
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4 out of 5
I enjoyed the beach.
Posted by Patricia on 14 Sep. 2021
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5 out of 5
Posted by Veronica on 8 Sep. 2021
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5 out of 5
We loved everything about the hotel. Wonderful beach, staff was amazing I recommend you book the excursions through the hotel it was easy and cheap. They give co-vid testing on site definitely coming back
Posted by a verified traveller on 13 Jul. 2021
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4 out of 5
Overall a decent experience. The food was okay and the entertainment could have been better. I don't recommend going to Jamaica during this time because of Covid and the time curfew. The beach was nice and warm. The view was also beautiful.
Posted by a verified traveller on 7 Jul. 2021
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5 out of 5
The property is great and very scenic. It has such a nice atmosphere with attentive staff.
I appreciated the safety precautions set and the amount of space given between seating areas.
Posted by a verified traveller on 1 Jul. 2021
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Comment from Hotel Management
7 Jul. 2021
by Quality Manager JM
Dear guest,
We thank you for sharing this positive feedback after your stay at our Iberostar Hotel.
It would be an honour to serve you again and until then we wish you well.
Regards,
Online Quality Manager
Iberostar Rose Hall Beach
4 out of 5
My daughter chose this hotel to celebrate her husband's 50th birthday. We had a total of 24 in attendance. Overall, we had a good time. It is an older property, so do not expect updated furniture/tv in your room. Our cleaning lady was excellent. They are not very organized with their check in process and communicating well about the Covid Test/Specialty Restaurant Reservations (were limited). It appeared they may have been short on staff so it was double duty for them. However, very pleasant and helpful when asked questions or raised a concern. The drinks were weak (smile - to be expected) but flowing! The grill had excellent food; entertainment staff was great and funny and dealt with the crowd very respectfully. The Buffet had a variety of foods and different each day. Overall, family and friends had a great time!!! You will love the Lobby Bar and Pool Bar Bartenders. Shout out to Patrice and Verando -Bartenders; Bellhop Jevine and other Bellhops who always made sure we were okay and checked to see if we needed anything.
Posted by a verified traveller on 27 Jun. 2021
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Comment from Hotel Management
29 Jun. 2021
by Quality Manager JM
Dear guest,
We want you to know that the description of your stay with us at our hotel is very helpful and we thank you for providing your rating.
Although your comments show that in most areas we are on the right track with our numerous efforts and our detailed service, we have taken your feedback regarding the concerns you raise on board as we are aware that we can only improve on the basis of constant dialogue with our guests.
Again we want to thank you very much for sharing your review of our establishment and would be delighted to welcome you back to one of our hotels soon.
Best Regards,
Online Quality Manager
Iberostar Rose Hall Beach
Activities/services from independent operators not included
Transportation to offsite activities not included
Offsite tours not included
Room service during certain hours
Taxes included
All meals served buffet-style
Buffet and à la carte dining
All available beverages included
Property Features
Iberostar Rose Hall Beach All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Iberostar Rose Hall Beach All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 4 restaurants and 3 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a poolside bar. Free breakfast is available daily. WiFi is available in public spaces for a fee. There's an onsite business center. A children's pool, a nightclub, and a fitness center are also featured at the luxury Iberostar Rose Hall Beach All Inclusive. This 4.5-star Montego Bay property is smoke free.
366 guestrooms or units
5 levels
4 dining venues
6 bars or lounges
3 coffee shops
Buffet breakfast (free)
Nightclub
Kid's club (free)
Supervised kid's activities (free)
Childcare (surcharge)
Beach lounge chairs
Towels for the beach
Cabanas by the pool (free)
Poolside lounge chairs
Umbrellas for the pool
Business facilities
Conference space
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Concierge
Wedding services available
Terrace
Garden
Gift shop
ATM
Onsite shopping
Elevator
No smoking on site
Water dispenser
Bar on the beach
Bar by the pool
Swim-up bar
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
WiFi (surcharge)
Room Amenities
Iberostar Rose Hall Beach All Inclusive offers 366 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Montego Bay property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Private balcony or patio
Minibar
In-room dining (limited hours)
Flat-screen television
Satellite channels
Coffee maker
Shower and tub combination
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Blackout drapes
Air conditioning
Ceiling fan
Food & Drink
Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.
Japanese Restaurant - This theme restaurant serves dinner only.
Main Buffet - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Cajun Restaurant - This restaurant specializes in African cuisine and serves dinner only.
Steak House - This restaurant serves dinner only. Reservations are required.
Room service (during limited hours) is available.
Spa Services
Body treatments
Facial treatments
Manicures and pedicures
Sauna in spa
Spa tub in spa
Massages
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 21
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No onsite parking is available. This property accepts Visa, Mastercard, American Express, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of No between bookings. This property affirms that it follows the cleaning and disinfection practices of Yes and No. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).
No rollaway/extra beds available
No cribs (infant beds) available
Debit cards not accepted
Staffed front desk
Grey water recycling system
Property uses a professional cleaning service
Property is cleaned with disinfectant
Staff wears personal protective equipment
Masks are available to guests
Gloves are available to guests
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Property follows sanitization practices of Safe Travels (WTTC - Global)
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for wireless Internet in public areas: USD 5.61 (for 2 hours, rates may vary)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Iberostar Inclusive Resort Rose Beach Hall All
Iberostar Rose Hall Beach All Inclusive
Iberostar Rose Hall Beach All Inclusive All-inclusive property
Iberostar Rose Hall Beach All Inclusive Montego Bay
Iberostar Rose Hall Beach All Inclusive All-inclusive property
Iberostar Rose Hall Beach All Inclusive Montego Bay
Iberostar Rose Hall Beach All Inclusive All-inclusive property
Iberostar Rose Hall Beach All Inclusive Montego Bay
Iberostar Rose Hall Beach All Inclusive All-inclusive property
All-inclusive property Iberostar Rose Hall Beach All Inclusive
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
