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Iberostar Selection Rose Hall Suites All Inclusive

5-star property
Rose Hall Main Road, Montego Bay, Saint James 1-855-887-0424
4.5 out of 5
Wonderful!
See all 51 travelocity Reviews

"Most of the staff was friendly except one waitress at the fish restaurant that singled us out verbally as “the white people” in the reception dinner o ... " More

By a verified traveller on Mon 08 Aug 2022

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Hotel Description

Upscale beachfront property with 2 outdoor pools

Beachfront retreat

A stay at this Northern Estates property places you within 3 miles (5 km) of Greenwood Great House and 6 miles (10 km) of Cinnamon Hill Golf Course. Rose Hall Great House and White Witch of Rose Hall Golf Course are also within 6 miles (10 km).

All-inclusive

This smoke-free property features a private beach, free water park access, and a full-service spa. Enjoy a day at the beach snorkeling, or relax with sun loungers. Bring the family and enjoy the lazy river, free kid's club, and children's pool.

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $393* Per night/room 7 Sep. - 8 Sep.

Junior Suite (Superior)

Bed Count 2 Full Beds Maximum Occupancy 1 Max

Junior Suite, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 1 Max

Junior Suite (Superior)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Ocean View

Bed Count 1 King Bed Maximum Occupancy 1 Max

Junior Suite, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Iberostar Selection Rose Hall Suites All Inclusive ratings based on 51 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Iberostar Selection Rose Hall Suites All Inclusive

Everyone (26) Couples (12) Family (12)
4 out of 5
Most of the staff was friendly except one waitress at the fish restaurant that singled us out verbally as “the white people” in the reception dinner of a friend of ours that weren’t white and neither was the waitress.

Posted by on 8 Aug. 2022

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Comment from Hotel Management

8 Aug. 2022 by iberostar

Dear Guest, Although we sincerely regret reading that your holiday at our hotel was not to your liking, we are grateful that you have taken the time to send us your review. Please rest assured that we have taken your concerns seriously and we hope that you will allow us another opportunity at one of our hotels in the future. Best regards,

3 out of 5

Posted by on 9 May 2022

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5 out of 5
I love everything about it…The staff and service was amazing 🇯🇲❤️

Posted by on 9 May 2022

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Comment from Hotel Management

3 Jun. 2022 by IBEROSTAR

We thank you for choosing Iberostar and we hope to welcome you back again in the future. Best regards,

5 out of 5
The entertainment team, concierges (Mrs. Barrett) and welcome team were all excellent and made our stay extremely special. The food was excellent and some of the best I've had at an all inclusive. The rooms were clean and spacious with daily maid service. My entire party said it was the best vacation ever. We loved the option to travel between both the suites and regular hotel. Hibachi restaurant was also great. We will be back!

Posted by on 11 Apr. 2022

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Comment from Hotel Management

3 Jun. 2022 by IBEROSTAR

Dear Guest, Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel. We hope that you had a pleasant journey home and once more, we thank you for your feedback. Best regards,

4 out of 5
I enjoyed our stay but, the dinner options where limited and the breakfast options where the same thing through the week but it was still good. I didn't like that their was no dessert options as it should be. The elevators need to be fixed and uploaded some didn't work and the bed in the room was to firm, needs to be a little more comfortable. But overall it was a good stay and we will stay again soon .

Posted by on 26 Oct. 2021

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5 out of 5
Iberostar Suites is great a property because it is clean and it has a calm vibe that is needed for vacations. The rooms are spacious, the amenities and the food were great! The only 2 less positive comments are that the staff is friendly and courteous but some of them can use a little more training. I am a huge beach lover and the although there's not much the hotel can do about the ocean, it was way too much grass in the water and an overabundance of rocks which was only on the Suites section. The Beach and Grand section are clear of rocks which made the beach experience much more pleasurable. Overall, this was my second time at Iberostar and I would stay at this property again.

Posted by on 23 Jun. 2021

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5 out of 5

Posted by on 20 Jun. 2021

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4 out of 5
This a Great resort for adults, couples and families. The only issue I had was that the amenities closed very early so you had very little time to enjoy, especially if you booked an excursion during the day. We would get back by 5pm and only had an hour to use the pool. The inclusive food was also not 24 hrs. Room service was but the menu was extremely limited. Dinner reservations were hard to make. Lastly I did not like that the workers entered the rooms while we were there! They would knock once then enter to refill mini bar-Horrible. Also, there is a sensor outside of each room that lets them know when someone is inside. There are no safety latches on the door and my 2 year old could easily open the door to leave out-which isn't safe. Please install safety latched inside rooms on doors

Posted by on 24 May 2021

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5 out of 5
Everything was nice. The setup of the hotel was excellent.

Posted by on 23 Apr. 2021

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Comment from Hotel Management

5 May 2021 by Quality Manager

Dear Guest, Thank you for your review and praises for our hotel. It was a pleasure to welcome you as a guest to the Iberostar Selection Rose Hall Suites. We look forward to welcoming you back again in the new future. Best Regards, Quality Manager

5 out of 5
Great property and really well adapted to the Covid precautions!

Posted by on 31 Oct. 2020

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Comment from Hotel Management

25 Nov. 2020 by Quality Manager

Dear Guest, We appreciate you have taken out of your time to share this review. It is great to learn that you were satisfied with our latest health and hygiene measures as we strive to ensure that enjoyment is not sacrificed despite our high safety standards. We thank you again for sharing this wonderful review and we look forward to seeing you again. Kind Regards, Quality Manager

About the Iberostar Selection Rose Hall Suites All Inclusive

Location Rose Hall Main Road, Montego Bay, Saint James .

All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Minibar (all beverages included)
  • Meals and drinks at companion properties included
  • All non-motorized water sports included
  • Snorkeling included
  • Kayaking included
  • Sailing included
  • Windsurfing included
  • 24-hour room service
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Theme parties included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Taxes included
  • All meals served buffet-style
  • Buffet and à la carte dining
  • Onsite entertainment and activities included

Property Features

Iberostar Selection Rose Hall Suites All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. At Iberostar Selection Rose Hall Suites All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served. There are 5 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. This 5-star Montego Bay property is smoke free.

  • 319 guestrooms or units
  • 5 levels
  • 5 dining venues
  • 6 bars or lounges
  • 2 coffee shops
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Iberostar Selection Rose Hall Suites All Inclusive offers 319 accommodations with DVD players and minibars. Rooms open to balconies. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Pull-out sofa bed
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast.

Maria Bonita - This restaurant specializes in Mexican cuisine and serves breakfast and dinner. Reservations are required.

Mare Nostrum - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.

Miranda Hill Buffet - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Calabash Gourmet - This fine-dining restaurant serves dinner only. Reservations are required.

Aunt Ruby Steak House - This steakhouse serves dinner only. Reservations are required.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 18

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for lunch and through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Yes and No. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA), Safe Travels (WTTC - Global), and Intertek Cristal (3rd party expert - Global).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards not accepted
  • Staffed front desk
  • Grey water recycling system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Hotel Names

  • Iberostar Rose Hall All Inclusive
  • Iberostar Rose Hall Suites All Inclusive
  • Iberostar Suites Rose Hall
  • Rose Hall Iberostar
  • Rose Hall Iberostar Suites
  • Rose Hall Suites
  • Rose Hall Suites Iberostar
  • Iberostar Rose Hall Suites All Inclusive All-inclusive property
  • Iberostar Selection Rose Hall Suites All Inclusive Montego Bay
  • Iberostar Selection Rose Hall Suites All Inclusive Montego Bay
  • Iberostar Rose Hall Suites All Inclusive

Awards & Affiliations

  • EarthCheck
  • UNESCO sustainable tourism pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.