4.8 out of 5

"My husband & I went with our 3 adult boys (ages 21, 19 and 18) and will treasure the amazing memories we've gotten from this experience. Our time spe ... " More

By a verified traveller on Sun 05 Aug 2018

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Hotel Description

4.5-star beachfront property near Rose Hall Great House

On the beach

Within 2 miles (3 km) of this well-placed property, you'll find Rose Hall Great House and Montego Bay Convention Centre. Three Palms Ocean Course and Half Moon Golf Course are also within 2 miles (3 km).

All-inclusive

This luxury property features a private beach, a full-service spa, and 7 restaurants. Relax with beach cabanas, sun loungers, and beach umbrellas. Enjoy a meal in one of the 2 coffee shops/cafés and free perks like valet parking and WiFi in public areas.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 217 guestrooms also offer free WiFi and furnished balconies or patios. Other amenities include sofa beds, dining areas, and plasma TVs with digital channels.

Junior Suite, 1 King Bed, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$481 per night

Junior Suite, 2 Double Beds, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Oceanfront (Premium)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 2 Double Beds, Oceanfront (Premium)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Grand Suite, 1 Bedroom, Oceanfront (Grande Luxe)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Penthouse, 3 Bedrooms (Grande Luxe)

Bed Count 2 Full Beds Maximum Occupancy 7 Max

Jewel Grande Montego Bay Resort & Spa – All Inclusive ratings based on 20 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Jewel Grande Montego Bay Resort & Spa – All Inclusive

Everyone (13) Couples (6)
5 out of 5
Staff was great. Manager was great and I talked to him multiple times. Dancing at the bar each night made some great videos. Our driver, Mr. Samuels was a pleasure.

Posted by , from SC on 21 Apr. 2019

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Comment from Hotel Management

5 May 2019 by Jewel Grande Resort

Hello, Thank you for choosing our resort as your choice of stay. Please know we had the best time catering to you. Thank you for the high rating also. We look forward to welcoming you back to our resort for another Grande stay with us. Regards

5 out of 5
The property is absolutely beautiful. Incredible landscaping with paths throughout leading you in several directions at every turn. The staff was the best I have come across in any resort, this was our 5th all inclusive. Jevar and Marvin were our butlers for the week and were just great. They left us a surprise in our room several nights, champagne, cheese dish, fruit dish and thoughtful notes. They tracked us down every day just to make sure we were having a good time. Best time was at the water sports, sailing and kayaking. Andrew ran a great staff. Had the best time with Kemar and Byron. Very friendly and fun. Maxine at the pool bar was always smiling and happy. She always made my day. Drinks were top shelf and very good. The steak house and Italian restaurant were the best I have had. Ned and Peter at the steakhouse were the best waiters in any restaurant that I have ever eaten in. Only slightly negative thing I could say is that the night entertainment needs improvement. Would like more upbeat Jamaican music and some sort of beach party. We stayed at the Jewel at Dunns River Falls and the entertainment there couldn't be beat. Also would like the 2 small hot tubs to be working and actually heated. All in all this was the most beautiful resort I have stayed in.

Posted by on 19 Apr. 2019

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Comment from Hotel Management

29 Apr. 2019 by Jewel Grande Resort

Hello, Thank you for choosing our resort as your choice of stay. Please know we had the best time catering to you. Thank you for the high rating also. We look forward to welcoming you back to our resort for another Grande stay with us. Regards

5 out of 5
The property was beautiful & very well maintained. The staff was amazing! The only negatives would be the lack of umbrellas on the beach & one of the jacuzzis didn’t work the 5 days we were there.

Posted by on 15 Mar. 2019

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Comment from Hotel Management

25 Mar. 2019 by Alesha McLean

Hello, Thank you for sharing your review of our property. Please know that we had the best time hosting you at our resort. We are very sorry that your jacuzzi didn't work the 5 days you were here. This should not have happened. We most certainly will share your valid comments with our Management Team for corrective action to be taken. Thank you so much for choosing our resort for your vacation. We appreciate your visit and enjoyed hosting you! We can't wait to welcome you back for another amazing stay with us! Best Regards

5 out of 5
thank you Janice,Latoya Maxine,Henry and the General Manager we had a great time staying at your hotel. Service from the heart..

Posted by on 12 Mar. 2019

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Comment from Hotel Management

25 Mar. 2019 by Alesha McLean

Hello, Thank you for sharing your review with us. It gave us great pleasure to have hosted you. We will certainly share your compliments and appreciation with our associates that you mentioned. We are sure that they will be delighted to learn of your high regards, and will certainly congratulate them on a job well done! Thank you once again for making it Jewel Grande Montego Bay Resort and Spa. We can't wait to welcome you back with service from the heart! Best Regards.

5 out of 5

Posted by on 12 Mar. 2019

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Comment from Hotel Management

6 Apr. 2019 by Alesha McLean

Hello, Thank you for choosing our resort as your choice of stay. Please know we had the best time catering to you. Thank you for the high rating also. We look forward to welcoming you back to our resort for another Grande stay with us. Regards

5 out of 5

Posted by on 12 Mar. 2019

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Comment from Hotel Management

6 Apr. 2019 by Alesha McLean

Hello, Thank you for choosing our resort as your choice of stay. Please know we had the best time catering to you. Thank you for the high rating also. We look forward to welcoming you back to our resort for another Grande stay with us. Regards

5 out of 5

Posted by on 12 Mar. 2019

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Comment from Hotel Management

6 Apr. 2019 by Alesha McLean

Hello, Thank you for choosing our resort as your choice of stay. Please know we had the best time catering to you. Thank you for the high rating also. We look forward to welcoming you back to our resort for another Grande stay with us. Regards

4 out of 5
The people were great, they couldnt do enough to make sure you enjoyed your vacation. the beach was nice but the water was full of seaweed, however the kayak and hobie cat was really fun. The pool was cold. Only one hot tub worked and the other was kind of cloudy. all in all the vacation was nice and relaxing.

Posted by on 17 Feb. 2019

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Comment from Hotel Management

7 Apr. 2019 by Alesha McLean

Hello, Thank you for choosing our resort as your choice of stay. Please know we had the best time catering to you. Thank you for the high rating also. We are very sorry to hear of the negative experience you have had during your visit with our hot tub being down and the many seaweeds at the beach. We would like to extend our deepest apologies. We look forward to welcoming you back to our resort for another Grande stay with us. Regards

5 out of 5
Such a beautiful resort. Friendly staff everywhere. Excellent service from checkin to checkout. Waitress service on the beach was outstanding. Plenty of good food options. Huge spacious suites with every convenience. Spa was fabulous. Amazing ocean views from the balcony. Not crowded. Perfect weather. Only minutes from the airport with complementary transfers. Wish I could have stayed longer!

Posted by on 1 Feb. 2019

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Comment from Hotel Management

3 Feb. 2019 by KemishaSimpson

Dear Michael, We wish you could've stayed longer too, but we take comfort in the fact that you will return soon for another great experience with us! Thank you so much for taking the time to share your review with us. We strive to provide all of our guests with a 5 star experience and we are delighted to know that we have achieved this with you. We are delighted to know that you were very much pleased with the services our dedicated associates provided you. Our associates are true gems and we are happy to know that they assisted in making your stay with us memorable. We will share your lovely review amongst our Team here at Jewel Grande and congratulate them all on a job well done! Thank you also for your commendations on our food, suites, and Grande Spa. To keep you updated on our resort happenings, we would like to share with you that our resort no longer offers complimentary airport transfers. Thank you so much for choosing to stay at our resort. We indeed had a wonderful time hosting you and look forward to welcoming you back to our resort in the near future. Kind Regards.

5 out of 5
My husband & I went with our 3 adult boys (ages 21, 19 and 18) and will treasure the amazing memories we've gotten from this experience. Our time spent at the resort was fantastic! Here are a few highlights: very clean rooms, friendliest staff in the entire resort I've ever experienced, Gorgeous views, great food, well landscaped and well kept grounds, educated staff with non-motorized water toys or anything about the resort or Jamaica itself, Tour guides and drivers were professional yet fun and laid-back (just like our entire staff at the resort itself). HIGHLY RECOMMEND WITHOUT A DOUBT!

Posted by , from Minneapolis, MN on 5 Aug. 2018

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Comment from Hotel Management

7 Aug. 2018 by KemishaSimpson

Dear Sarah, We are so happy to know that you and your family were able to leave our resort with such amazing memories which you will surely treasure for a lifetime. Thank you so much for staying with us. It was our absolute pleasure to host all five of you at our resort. Please know that we enjoyed hosting you as much as you enjoyed your stay. It is so wonderful to hear that you all had such a fantastic time during your visit to our resort. Thank you for your commendations on our wonderful associates, our rooms and their views, and our landscaping. We very much appreciate your kind words on your tour guides and drivers as well Thank you for highly recommending our resort and sharing your experience with us. We look forward to hosting you all again in the near future for another Grande stay with us! Best Regards.

About the Jewel Grande Montego Bay Resort & Spa – All Inclusive

Location Rose Hall, St James, Montego Bay,

All-inclusive Details

All-inclusive room rates at Jewel Grande Montego Bay Resort & Spa – All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Jewel Grande Montego Bay Resort & Spa – All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Jewel Grande Montego Bay Resort & Spa – All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 7 restaurants and 2 coffee shops/cafés on site. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 4 bars/lounges. Public spaces have free WiFi. This luxury property also offers a fitness center, a rooftop terrace, and a garden. Free valet parking is available. Smoking is allowed in designated areas at this 4.5-star Montego Bay property.

  • 217 guestrooms or units
  • 12 levels
  • 3 buildings
  • 7 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 4 bars or lounges
  • 2 coffee shops
  • 4295 sq ft of conference space
  • 399 sq m of conference space
  • Built in 2009
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • On private beach
  • Number of outdoor pools - 2
  • Free WiFi
  • Separate dining area
  • Sofa bed

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking

Room Amenities

Jewel Grande Montego Bay Resort & Spa – All Inclusive offers 217 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies or patios. Accommodations offer separate dining areas and include sofa beds. Plasma televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio (furnished)
  • Dining room
  • Sitting area
  • Deep soaking tub
  • Pull-out sofa bed
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Digital channels
  • Coffee maker
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Wheelchair accessible

Food & Drink

Waves - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Pierside Restaurant - Overlooking the pool, this restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

Cricket's Beach Grill - This poolside restaurant specializes in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Fiery Pelican Outdoor Gri - This restaurant specializes in Tex-Mex cuisine and serves lunch only. Open daily.

Le Bouchon - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Number of treatment rooms 14
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Hot springs/mineral springs in spa
  • Massages
  • Body treatments
  • Facial treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 12
  • Reflexology
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 33 per person (roundtrip)
  • Airport shuttle fee per child: USD 16.5 (roundtrip)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Jewel Grande Montego Bay Resort & Spa – All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.