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"My husband & I went with our 3 adult boys (ages 21, 19 and 18) and will treasure the amazing memories we've gotten from this experience. Our time spe
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4.5-star beachfront property near Rose Hall Great House
On the beach
Within 2 miles (3 km) of this well-placed property, you'll find Rose Hall Great House and Montego Bay Convention Centre. Three Palms Ocean Course and Half Moon Golf Course are also within 2 miles (3 km).
All-inclusive
This luxury property features a private beach, a full-service spa, and 7 restaurants. Relax with beach cabanas, sun loungers, and beach umbrellas. Enjoy a meal in one of the 2 coffee shops/cafés and free perks like valet parking and WiFi in public areas.
Soaking tubs, free WiFi
Boasting deep soaking bathtubs, the 217 guestrooms also offer free WiFi and furnished balconies or patios. Other amenities include sofa beds, dining areas, and plasma TVs with digital channels.
Jewel Grande Montego Bay Resort & Spa – All Inclusive ratings based on 35 Verified Reviews
Review Summary
4.8
out of 5
5.0 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Jewel Grande Montego Bay Resort & Spa – All Inclusive
Everyone (18)Couples (10)Family (5)
4 out of 5
Pools were way to cold...empty all week...no night lfe..no music..no club
Posted by a verified traveller on 4 Dec. 2019
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Comment from Hotel Management
4 Dec. 2019
by Jewel Grande Resort
Hello,
Thank you for providing your feedback. We are disheartened to hear that you had such a disappointing stay at our resort, and even more sorry to have disappointed you, our valued guest. Our goal is to exceed our guests' expectation and based on your review, it is clear that we missed that mark with you. Although an apology will not change your experience at our resort, please know that we extend it with all sincerity.
Thank you for taking the time to share your valued feedback with us. We look forward to hearing from you and earning you back as our guest.
Best Regards
5 out of 5
Posted by a verified traveller on 26 Nov. 2019
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Comment from Hotel Management
26 Nov. 2019
by Jewel Grande Resort
Hello,
Thank you for choosing our resort as your choice of stay. Please know we had the best time catering to you. Thank you for the high rating also.
We look forward to welcoming you back to our resort for another Grande stay with us.
Regards
5 out of 5
Posted by a verified traveller on 8 Oct. 2019
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Comment from Hotel Management
8 Oct. 2019
by Jewel Grande Resort
Hello,
Thank you for choosing our resort as your choice of stay. Please know we had the best time catering to you. Thank you for the high rating also.
We look forward to welcoming you back to our resort for another Grande stay with us.
Regards
5 out of 5
The property is absolutely beautiful. We stayed in an oceanfront room in building C. The view was amazing! The resort is nestled in a cove like area and it is gorgeous. The beach area is much smaller than other resorts we’ve stayed at so if lounging on the beach is your thing, this may not be the place for you. Our room was spacious and clean. We had an issue with our hot water, but the issue was quickly resolved. The staff was very friendly and accommodating. They even made a special dinner of oxtails, cabbage, rice and peas just for me since it was not offered at any of the restaurants. They were delicious. The food overall, was pretty good. The buffet didn’t have as many options as other resorts we’ve stayed at, but we always found at least a couple of items that were outstanding. I’d definitely recommend this resort for anyone visiting Montego Bay.
Posted by Holmesam on 7 Oct. 2019
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Comment from Hotel Management
14 Oct. 2019
by Jewel Grande Resort
Hello Holmesam,
On behalf of all of us here at Jewel Grande Montego Bay Resort and Spa, thank you so much for choosing to stay at our resort and for sharing your experience with us.
Thank you for all your kind comments on your room, beach, staff, food and overall resort. We will share your wonderful review with the entire Jewel Grande team and congratulate them on a job well done.
Please know that it was a great pleasure hosting you and providing you with exemplary service. We aim to provide our guests with the highest quality in service and we are so happy to hear that we have met that mark with you.
Thank you once again for making it Jewel Grande Montego Bay Resort and Spa. We look forward to welcoming you back for another wonderful stay with us!
Best Regards
5 out of 5
breathtaking views; good food selection. Steakhouse was wonderful. Wish we would have tried it our first night instead of last. It would have gotten a repeat visit from us. Staff was friendly and courteous.
Posted by a verified traveller on 1 Oct. 2019
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Comment from Hotel Management
2 Oct. 2019
by Jewel Grande Resort
Hello,
Thank you for choosing our resort as your choice of stay. Please know we had the best time catering to you. Thank you for the high rating also.
We are delighted to hear that you found the views breathtaking and the food selection good. Thank you for your commendation on our staffs. We are happy to know that you found them friendly and courteous.
We look forward to welcoming you back to our resort for another Grande stay with us.
Regards
5 out of 5
I absolutely enjoyed myself at this property. It was clean, beautiful, and the staff was impeccable. The food at all 7 locations was divine. The drinks were on point. The 5 days that I stayed felt like I was living out a dream. Everyone was so helpful. We swam with dolphins, Jamaican bobsled, zip lined, spent an afternoon at Dunn’s river, and night swam in a luminous lagoon. If you’re looking to live like royalty and stress free absolutely stay here and be worry free and just enjoy yourself.
Posted by MS, from San Francisco on 10 Sep. 2019
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Comment from Hotel Management
13 Sep. 2019
by Jewel Grande Resort
Hello MS,
Thank you for choosing our resort as your choice of stay. Please know we had the best time catering to you. Thank you for the high rating also.
Thank you for your kind words on our staffs, food, drinks and overall resort. We will certainly share your positive comments with our staffs and congratulate them on a job well done.
We look forward to welcoming you back to our resort for another Grande stay with us.
Regards
5 out of 5
This property was breathtaking! Rooms were very clean
Posted by a verified traveller on 12 Aug. 2019
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Comment from Hotel Management
14 Aug. 2019
by Jewel Grande Resort
Hello,
Thank you for choosing our resort as your choice of stay. Please know we had the best time catering to you. Thank you for the high rating also.
We are delighted to know that you found our property breathtaking and our rooms very clean. This is amazing!
If you have a moment, I kindly ask you to visit Tripadvisor.com and also tell other guests about the wonderful stay you had with us! Your feedback is greatly appreciated.
We look forward to welcoming you back to our resort for another Grande stay with us.
Regards
5 out of 5
Posted by a verified traveller on 11 Aug. 2019
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Comment from Hotel Management
11 Aug. 2019
by Jewel Grande Resort
Hello,
Thank you for choosing our resort as your choice of stay. Please know we had the best time catering to you. Thank you for the high rating also.
If you have a moment, I kindly ask you to visit Tripadvisor.com and also tell other guests about the wonderful stay you had with us! Your feedback is greatly appreciated.
We look forward to welcoming you back to our resort for another Grande stay with us.
Regards
5 out of 5
Liked everything, but the things I'll mention: No/not much beach shade. No umbrellas, minimal huts. Loved the time I spent on the beach. But too much direct sun! Though, to be fair, you can rent a cabana ($150/day). Pool life was fine with me!
It's desirable to see how you're dressed before going out, but there's no full-length mirror in the room (not a big thing, but a common room item was missed). No AC in the elevators (Tower C).No "Sharps Container" in room or rest rooms.
Staff, entertainment, drink availability, early room clean-up, restaurants, buffet dining.... All EXCELLENT.
They have a unique guest ID bracelet/electronic room key that is unique, in my experience. I liked it. The room was really spacious, lots of furniture and an ocean view.
This was a great vacation (5 days, 4 nights) at a beautiful property. I recommend it, and I'll be back.
Posted by CHARLES, from Dallas, TX on 4 Aug. 2019
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Comment from Hotel Management
18 Aug. 2019
by Jewel Grande Resort
Hello Charles,
Thank you so much for choosing the Jewel Grande Montego Bay Resort and Spa to make your vacation an amazing one, it was a privilege to host you.
Please accept our sincerest apology for all the disappointing experience you encountered during your stay at our resort. Your review will be shared with our Management team for corrective actions to take place.
We are however delighted to know that you enjoyed your dining experience, our entertainment, drink availability, housekeeping service and associates. This is amazing! We will share your review with our Jewel Grande team and congratulate them on a job well done.
We cannot wait to host you again in the future for an even more enjoyable vacation.
Warm regards
5 out of 5
Posted by a verified traveller on 19 Jul. 2019
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About the Jewel Grande Montego Bay Resort & Spa – All Inclusive
All-inclusive room rates at Jewel Grande Montego Bay Resort & Spa – All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Property Features
Some rates at Jewel Grande Montego Bay Resort & Spa – All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Jewel Grande Montego Bay Resort & Spa – All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 7 restaurants and 2 coffee shops/cafés on site. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 4 bars/lounges. Public spaces have free WiFi. This luxury property also offers a fitness center, a rooftop terrace, and a garden. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4.5-star Montego Bay property.
217 guestrooms or units
12 levels
3 buildings
7 dining venues
2 bars by the pool
2 swim-up bars
4 bars or lounges
2 coffee shops
4295 sq ft of conference space
399 sq m of conference space
Built in 2009
Terrace on the roof
Cabanas on the beach (surcharge)
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Poolside lounge chairs
Umbrellas for the pool
Business facilities
Conference space
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Tour and ticket information
Concierge
Wedding services available
Garden
Gift shop
Beauty salon
Newspapers in lobby (free)
Television in lobby
Onsite shopping
Bellhop
Elevator
Smoking in designated areas
Family Friendly Amenities
Family property
On private beach
Number of outdoor pools - 2
Free WiFi
Laundry facilities
Separate dining area
Sofa bed
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free valet parking
Transport
Property shuttles: Airport shuttle
Parking: Free valet parking and self parking
Room Amenities
Jewel Grande Montego Bay Resort & Spa – All Inclusive offers 217 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies or patios. Accommodations offer separate dining areas and include sofa beds. Plasma televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Private balcony or patio (furnished)
Dining room
Sitting area
Deep soaking tub
Pull-out sofa bed
Minibar
In-room dining (24 hours)
Plasma television
Digital channels
Coffee maker
Bathtub or shower
Rainfall showerhead
Housekeeping (daily)
Nightly turndown service
Hair dryer
Safe
Bathrobes
Slippers
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ceiling fan
Wheelchair accessible
Food & Drink
Waves - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Pierside Restaurant - Overlooking the pool, this restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Cricket's Beach Grill - This poolside restaurant specializes in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Fiery Pelican Outdoor Gri - This restaurant specializes in Tex-Mex cuisine and serves lunch only. Open daily.
Le Bouchon - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Late night fare is available from 24-hour room service.
Spa Services
Number of treatment rooms 14
Outdoor treatment areas
Couples treatment rooms
Massages on beach
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Ayurvedic treatments
Mud bath in spa
Sauna in spa
Spa tub in spa
Hot springs/mineral springs in spa
Massages
Body treatments
Facial treatments
Hot stone massage
Deep tissue massage
Swedish massage
Prenatal massage
Steam room in spa
Minimum age to access spa is 12
Reflexology
Sports massage
Detoxification wrap
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Special check-in instructions:
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.
Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children stay free when using existing bedding.
Rollaway/extra beds are available for USD 25.0 per day.
Cribs (infant beds) are not available.
Pets
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Only service animals are allowed
Debit cards not accepted
No rollaway/extra beds available
No cribs (infant beds) available
Number of children who can stay free - 2
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: USD 33 per person (roundtrip)
Airport shuttle fee per child: USD 16.5 (roundtrip)
Rollaway bed fee: USD 25.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Hotel Jewel Grande Montego Bay Resort & Spa – All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort Spa All Inclusive
Jewel Grande Montego Inclusive
Jewel Grande All Inclusive
Jewel Grande Montego Bay Resort Spa All Inclusive
Jewel Grande Montego Bay Resort Spa – All Inclusive
Jewel Grande Montego Inclusive
You should know
Jewel Grande Montego Bay Resort & Spa – All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
