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Hotel Description

4.5-star beachfront property near Rose Hall Great House

On the beach

Within 2 miles (3 km) of this well-placed property, you'll find Rose Hall Great House and Montego Bay Convention Centre. Three Palms Ocean Course and Half Moon Golf Course are also within 2 miles (3 km).

All-inclusive

This luxury property features a private beach, a full-service spa, and 7 restaurants. Relax with beach cabanas, sun loungers, and beach umbrellas. Enjoy a meal in one of the 2 coffee shops/cafés and free perks like valet parking and WiFi in public areas.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 217 guestrooms also offer free WiFi and furnished balconies or patios. Other amenities include sofa beds, dining areas, and plasma TVs with digital channels.

Junior Suite, 2 Double Beds, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$499* Per night/room 11 Dec. - 12 Dec.

Junior Suite, 1 King Bed, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, Oceanfront (Premium)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 2 Double Beds, Oceanfront (Premium)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Grand Suite, 1 Bedroom, Oceanfront (Grande Luxe)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms, Resort View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Jewel Grande Montego Bay Resort & Spa – All Inclusive ratings based on 35 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Jewel Grande Montego Bay Resort & Spa – All Inclusive

Everyone (18) Couples (10) Family (5)
4 out of 5
Pools were way to cold...empty all week...no night lfe..no music..no club

Posted by on 4 Dec. 2019

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Comment from Hotel Management

4 Dec. 2019 by Jewel Grande Resort

Hello, Thank you for providing your feedback. We are disheartened to hear that you had such a disappointing stay at our resort, and even more sorry to have disappointed you, our valued guest. Our goal is to exceed our guests' expectation and based on your review, it is clear that we missed that mark with you. Although an apology will not change your experience at our resort, please know that we extend it with all sincerity. Thank you for taking the time to share your valued feedback with us. We look forward to hearing from you and earning you back as our guest. Best Regards

5 out of 5

Posted by on 26 Nov. 2019

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Comment from Hotel Management

26 Nov. 2019 by Jewel Grande Resort

Hello, Thank you for choosing our resort as your choice of stay. Please know we had the best time catering to you. Thank you for the high rating also. We look forward to welcoming you back to our resort for another Grande stay with us. Regards

5 out of 5

Posted by on 8 Oct. 2019

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Comment from Hotel Management

8 Oct. 2019 by Jewel Grande Resort

Hello, Thank you for choosing our resort as your choice of stay. Please know we had the best time catering to you. Thank you for the high rating also. We look forward to welcoming you back to our resort for another Grande stay with us. Regards

5 out of 5
The property is absolutely beautiful. We stayed in an oceanfront room in building C. The view was amazing! The resort is nestled in a cove like area and it is gorgeous. The beach area is much smaller than other resorts we’ve stayed at so if lounging on the beach is your thing, this may not be the place for you. Our room was spacious and clean. We had an issue with our hot water, but the issue was quickly resolved. The staff was very friendly and accommodating. They even made a special dinner of oxtails, cabbage, rice and peas just for me since it was not offered at any of the restaurants. They were delicious. The food overall, was pretty good. The buffet didn’t have as many options as other resorts we’ve stayed at, but we always found at least a couple of items that were outstanding. I’d definitely recommend this resort for anyone visiting Montego Bay.

Posted by on 7 Oct. 2019

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Comment from Hotel Management

14 Oct. 2019 by Jewel Grande Resort

Hello Holmesam, On behalf of all of us here at Jewel Grande Montego Bay Resort and Spa, thank you so much for choosing to stay at our resort and for sharing your experience with us. Thank you for all your kind comments on your room, beach, staff, food and overall resort. We will share your wonderful review with the entire Jewel Grande team and congratulate them on a job well done. Please know that it was a great pleasure hosting you and providing you with exemplary service. We aim to provide our guests with the highest quality in service and we are so happy to hear that we have met that mark with you. Thank you once again for making it Jewel Grande Montego Bay Resort and Spa. We look forward to welcoming you back for another wonderful stay with us! Best Regards

5 out of 5
breathtaking views; good food selection. Steakhouse was wonderful. Wish we would have tried it our first night instead of last. It would have gotten a repeat visit from us. Staff was friendly and courteous.

Posted by on 1 Oct. 2019

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Comment from Hotel Management

2 Oct. 2019 by Jewel Grande Resort

Hello, Thank you for choosing our resort as your choice of stay. Please know we had the best time catering to you. Thank you for the high rating also. We are delighted to hear that you found the views breathtaking and the food selection good. Thank you for your commendation on our staffs. We are happy to know that you found them friendly and courteous. We look forward to welcoming you back to our resort for another Grande stay with us. Regards

5 out of 5
I absolutely enjoyed myself at this property. It was clean, beautiful, and the staff was impeccable. The food at all 7 locations was divine. The drinks were on point. The 5 days that I stayed felt like I was living out a dream. Everyone was so helpful. We swam with dolphins, Jamaican bobsled, zip lined, spent an afternoon at Dunn’s river, and night swam in a luminous lagoon. If you’re looking to live like royalty and stress free absolutely stay here and be worry free and just enjoy yourself.

Posted by , from San Francisco on 10 Sep. 2019

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Comment from Hotel Management

13 Sep. 2019 by Jewel Grande Resort

Hello MS, Thank you for choosing our resort as your choice of stay. Please know we had the best time catering to you. Thank you for the high rating also. Thank you for your kind words on our staffs, food, drinks and overall resort. We will certainly share your positive comments with our staffs and congratulate them on a job well done. We look forward to welcoming you back to our resort for another Grande stay with us. Regards

5 out of 5
This property was breathtaking! Rooms were very clean

Posted by on 12 Aug. 2019

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Comment from Hotel Management

14 Aug. 2019 by Jewel Grande Resort

Hello, Thank you for choosing our resort as your choice of stay. Please know we had the best time catering to you. Thank you for the high rating also. We are delighted to know that you found our property breathtaking and our rooms very clean. This is amazing! If you have a moment, I kindly ask you to visit Tripadvisor.com and also tell other guests about the wonderful stay you had with us! Your feedback is greatly appreciated. We look forward to welcoming you back to our resort for another Grande stay with us. Regards

5 out of 5

Posted by on 11 Aug. 2019

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Comment from Hotel Management

11 Aug. 2019 by Jewel Grande Resort

Hello, Thank you for choosing our resort as your choice of stay. Please know we had the best time catering to you. Thank you for the high rating also. If you have a moment, I kindly ask you to visit Tripadvisor.com and also tell other guests about the wonderful stay you had with us! Your feedback is greatly appreciated. We look forward to welcoming you back to our resort for another Grande stay with us. Regards

5 out of 5
Liked everything, but the things I'll mention: No/not much beach shade. No umbrellas, minimal huts. Loved the time I spent on the beach. But too much direct sun! Though, to be fair, you can rent a cabana ($150/day). Pool life was fine with me! It's desirable to see how you're dressed before going out, but there's no full-length mirror in the room (not a big thing, but a common room item was missed). No AC in the elevators (Tower C).No "Sharps Container" in room or rest rooms. Staff, entertainment, drink availability, early room clean-up, restaurants, buffet dining.... All EXCELLENT. They have a unique guest ID bracelet/electronic room key that is unique, in my experience. I liked it. The room was really spacious, lots of furniture and an ocean view. This was a great vacation (5 days, 4 nights) at a beautiful property. I recommend it, and I'll be back.

Posted by , from Dallas, TX on 4 Aug. 2019

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Comment from Hotel Management

18 Aug. 2019 by Jewel Grande Resort

Hello Charles, Thank you so much for choosing the Jewel Grande Montego Bay Resort and Spa to make your vacation an amazing one, it was a privilege to host you. Please accept our sincerest apology for all the disappointing experience you encountered during your stay at our resort. Your review will be shared with our Management team for corrective actions to take place. We are however delighted to know that you enjoyed your dining experience, our entertainment, drink availability, housekeeping service and associates. This is amazing! We will share your review with our Jewel Grande team and congratulate them on a job well done. We cannot wait to host you again in the future for an even more enjoyable vacation. Warm regards

5 out of 5

Posted by on 19 Jul. 2019

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About the Jewel Grande Montego Bay Resort & Spa – All Inclusive

Location Rose Hall, St James, Montego Bay,

All-inclusive Details

All-inclusive room rates at Jewel Grande Montego Bay Resort & Spa – All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Jewel Grande Montego Bay Resort & Spa – All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Jewel Grande Montego Bay Resort & Spa – All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 7 restaurants and 2 coffee shops/cafés on site. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 4 bars/lounges. Public spaces have free WiFi. This luxury property also offers a fitness center, a rooftop terrace, and a garden. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4.5-star Montego Bay property.

  • 217 guestrooms or units
  • 12 levels
  • 3 buildings
  • 7 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 4 bars or lounges
  • 2 coffee shops
  • 4295 sq ft of conference space
  • 399 sq m of conference space
  • Built in 2009
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities
  • Separate dining area
  • Sofa bed

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Jewel Grande Montego Bay Resort & Spa – All Inclusive offers 217 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies or patios. Accommodations offer separate dining areas and include sofa beds. Plasma televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio (furnished)
  • Dining room
  • Sitting area
  • Deep soaking tub
  • Pull-out sofa bed
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Digital channels
  • Coffee maker
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Wheelchair accessible

Food & Drink

Waves - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Pierside Restaurant - Overlooking the pool, this restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

Cricket's Beach Grill - This poolside restaurant specializes in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Fiery Pelican Outdoor Gri - This restaurant specializes in Tex-Mex cuisine and serves lunch only. Open daily.

Le Bouchon - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Number of treatment rooms 14
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Hot springs/mineral springs in spa
  • Massages
  • Body treatments
  • Facial treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 12
  • Reflexology
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 33 per person (roundtrip)
  • Airport shuttle fee per child: USD 16.5 (roundtrip)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jewel Grande Montego Bay Resort All Inclusive
  • Jewel Grande Resort All Inclusive
  • Jewel Grande Montego Bay All Inclusive
  • Jewel Grande Montego Bay Resort All Inclusive
  • Jewel Grande Resort All Inclusive
  • Jewel Grande Montego Bay All Inclusive
  • Jewel Grande Montego Bay Resort All Inclusive
  • Jewel Grande Resort All Inclusive
  • Hotel Jewel Grande Montego Bay Resort & Spa – All Inclusive
  • Jewel Grande Montego Bay All Inclusive
  • Jewel Grande Montego Bay Resort Spa All Inclusive
  • Jewel Grande Montego Inclusive
  • Jewel Grande All Inclusive
  • Jewel Grande Montego Bay Resort Spa All Inclusive
  • Jewel Grande Montego Bay Resort Spa – All Inclusive
  • Jewel Grande Montego Inclusive

You should know

  • Jewel Grande Montego Bay Resort & Spa – All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.