For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
You'll be within 3 miles (5 km) of Burwood Beach and 6 miles (10 km) of Luminous Lagoon with a stay here. Blue Waters Beach Club and Silver Sands Public Beach are also within 6 miles (10 km).
All-inclusive
This all-inclusive property features a private beach, free water park access, and a full-service spa. Relax with beach cabanas and sun loungers, and cool off with a drink at the beachside bar. There's fun for all ages with a lazy river and a children's pool, and families will appreciate the convenience store.
Free WiFi, balconies
The 513 individually decorated guestrooms offer free WiFi and room service. Other amenities include free minibar items, balconies, and LED TVs with cable channels.
Ocean Coral Spring Resort - All inclusive ratings based on 7 Verified Reviews
Review Summary
2.7
out of 5
2.5 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff3.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Ocean Coral Spring Resort - All inclusive
Everyone (3)Couples (1)Family (4)
1 out of 5
Checked in with a group of 15 (7 rooms), and because of the horrible, sickening food served, daily all of my party left.
WiFi weak connection also contributed to my party leaving since most were working remotely and were unable to do so.
When my elderly dad joined me 3 days into my stay it took 1.5 hours for the receptionist to check him in because he shifted me to be handled elsewhere instead of doing it himself, which he ended up doing anyway When I expressed my displeasure. He was unapologetic about his actions that caused a delay.
This resort is not handicap accessible. There are ramps.
The bathrooms do not have bars, and the outdoor tiles in most areas are slippery when wet.
Do not lean on any of the 4 post beds in room because they are not sturdy and you will fall. Other room issues were water bugs, mass amounts of mosquitoes, smell of sewage, and lizards.
You can’t hang your wet clothes out to dry on your balcony.
Television selections are limited.
Nightlife is nonexistent.
The beach is the worst beach I’ve ever been to in my life !! It’s rocky.
Room service charge is $20 per meal and I mean PER MEAL but Wait till you see what you get. The bar ran out of Rum Cream, ice, and Pina colada.
I was even presented a formal agreement to sign stating I would not post anything negative on social media or in reviews, that I refused to sign in exchange for free massages. All I wanted was some money back for falling short.
Posted by a verified traveller on 22 Jun. 2021
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Comment from Hotel Management
22 Jun. 2021
by Sabrina De Pasquale
Dear Guest, Thank you for choosing the Ocean Coral Spring property as your vacation destination. We appreciate you sharing your experience with us , however, we regret to know that we were unable to meet some of your expectations during your stay with us. We have taken into consideration your comments and will make the necessary adjustments to better satisfy our customers moving forward, as our main aim is to provide more satisfactory guest stays. We sincerely apologize for any inconvenience caused during your stay with us and we do hope to welcome you here with us in the future and to make your experience a more memorable one! Regards, Sabrina De Pasquale
5 out of 5
We truly enjoyed our stay at the resort. The staff was friendly and helpful throughout our stay. We will be returning in the near future.
Posted by a verified traveller on 19 Jun. 2021
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Comment from Hotel Management
21 Jun. 2021
by Sabrina De Pasquale
Dear Guest, Thank you for choosing our Ocean Coral Spring by H10 property as your vacation destination. We want to thank you for sharing your experience with us and we are happy to know that we were able to make your stay a great one. We love to share comments like these with our staff to encourage more satisfactory guest stays. It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us! Regards,
4 out of 5
Posted by a verified traveller on 8 Jun. 2021
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Comment from Hotel Management
22 Jun. 2021
by Sabrina De Pasquale
Dear Guest,
Thank you for choosing our Ocean Coral Spring by H10 property as your vacation destination.It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us!
Regards,
2 out of 5
Jr water front suite was nice but it had a leak in bathroom. Saw a large roach and had a line of ants outside my room on the 4th floor one day. Staff frequently entered the room after one knock without announcing themselves. Had my best meal at Rte 66. Great staff and excellent meal. Not on my list of places to revisit while in Jamaica.
Posted by a verified traveller on 31 May 2021
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Comment from Hotel Management
31 May 2021
by Sabrina De Pasquale
Dear Guest,
Thank you for choosing the Ocean Coral Spring property as your vacation destination. We appreciate you sharing your experience with us , however, we regret to know that we were unable to meet some of your expectations during your stay with us. We have taken into consideration your comments and will make the necessary improvements to avoid similar comments in the future as our main aim is to provide more satisfactory guest stays.
We do hope to welcome you here with us in the future and to make your experience a more memorable one, only if you allow us.
Regards,
1 out of 5
This was the worst stay ever , I will never go back to that hotel the food was HORRIBLE the majority of the restaurant are closed
Posted by a verified traveller on 20 May 2021
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Comment from Hotel Management
20 May 2021
by Sabrina De Pasquale
Dear Guest, Thank you for choosing the Ocean Coral Spring property as your vacation destination. We appreciate you sharing your experience with us , however, we regret to know that we were unable to meet your expectations regarding our food quality and restaurant schedules. We have taken into consideration your comments and will make the necessary improvements to avoid similar comments in the future as our main aim is to provide more satisfactory guest stays. However, just to note that at no given time we have all restaurants open and we do our restaurant schedules base on our occupancy while still trying to create options to our clients. We do hope to welcome you here with us in the future and to make your experience a more memorable one, only if you allow us. Regards,
4 out of 5
The overall property is nice. What Was most dissatisfied for me was my safe wasn’t able to open for to get our belongings we reached out to front desk and they sent over maintenance he was able to use a key and open our safe after doing so he stated that he would return the following day and change our battery in the safe. The following day the cleaning lady came by to clean our room we had a spa date scheduled so we tip her and left We return later to our to find our room door open and money missing from our safe. We are currently waiting on the resort security to complete a investigation. So please if you’re going to be staying at this resort please make sure your valuables is secure in your safe.
Posted by a verified traveller on 11 Feb. 2021
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Comment from Hotel Management
12 Feb. 2021
by Sabrina De Pasquale
Dear Guest, Firstly, we want to thank you for choosing the Ocean Coral Springs property as your vacation destination. We appreciate you sharing your experience, however we apologise for not meeting some of your expectations during your stay with us. These kinds of feedback encourage us to continue working and improving in our services. We do hope to welcome you here with us in the future and to make your experience a more memorable one. Regards,
2 out of 5
Large property was ok-more than enough space. However, during my frequent walks/stroll; one could of smell the sewerage-not welcoming at all.
Posted by Diane, from Queens new york on 29 Nov. 2020
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Comment from Hotel Management
1 Dec. 2020
by Sabrina De Pasquale
Dear Diane,
First, we would like to thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. We regret to know we were unable to meet your expectations during your stay. We appreciate you sharing your experience with us as these kinds of feedbacks encourage us to continue working on our improvement program so we can better satisfy our customers. We do hope we can host you in the future if you allow us another chance.
Regards,
Sabrina De Pasquale
About the Ocean Coral Spring Resort - All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Property Features
Ocean Coral Spring Resort - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Ocean Coral Spring Resort - All inclusive like a complimentary water park and a lazy river. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 9 bars/lounges, a beach bar, and a swim-up bar. A computer station is on site and WiFi is free in public spaces. This Mediterranean property also offers an outdoor pool, a children's pool, and outdoor tennis courts. Smoking is allowed in designated areas at this 5-star Falmouth property.
513 guestrooms or units
5 levels
2 buildings
10 dining venues
9 bars or lounges
9042 sq ft of conference space
840 sq m of conference space
Built in 2019
Buffet breakfast (free)
Nightclub
Bar on the beach
Bar by the pool
Swim-up bar
Manager's reception (free)
Coffee shop
Deli
Cabanas on the beach (surcharge)
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Cabanas by the pool (surcharge)
Poolside lounge chairs
Umbrellas for the pool
Conference center
Business facilities
Dry cleaning
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Library
Convenience store
Terrace
Garden
Gift shop
Beauty salon
Television in lobby
ATM
Onsite shopping
Bellhop
Elevator
Smoking in designated areas
Lockers available
Family Friendly Amenities
Family property
On private beach
Free water park access
Outdoor pool
Children's pool
Lazy river
Waterslide
Free WiFi
Outdoor tennis courts - 2
Grocery/convenience store
Snack bar/deli
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Transport
Airport: Sir Donald Sangster Intl. Airport (MBJ) (41 km / 25.5 mi)
Room Amenities
Ocean Coral Spring Resort - All inclusive offers 513 accommodations, which are accessible via exterior corridors and feature free minibar items and laptop-compatible safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. 41-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
Private balcony
Separate bedroom
Sitting area
Stocked minibar (free)
In-room dining (limited hours)
LED television
Cable channels
Premium channels
Luxury bedding
Down blanket
Shower
Hydromassage showerhead
Housekeeping (daily)
Hair dryer
Laptop safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Exterior corridor access
Climate control (air conditioning)
Ceiling fan
Ensuite bathroom
Unique furnishings
Unique decor
Connecting rooms available
Food & Drink
Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM. The property hosts a free manager's reception daily.
Ocean Coral Spring Resort - All inclusive has 10 restaurants on site.
Room service (during limited hours) is available.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 11
Outdoor treatment areas
Couples treatment rooms
Massages on beach
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Ayurvedic treatments
Sauna in spa
Massages
Minimum age to access spa is 18
Hot stone massage
Deep tissue massage
Swedish massage
Steam room in spa
Reflexology
Detoxification wrap
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Pet Policy
Pets and service animals are not allowed at Ocean Coral Spring Resort - All inclusive
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property uses solar energy.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of European Holiday Home Association (EHHA - Europe).
No rollaway/extra beds available
Service animals not allowed
Debit cards not accepted
Staffed front desk
Security system
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property follows regional sanitization guidelines COVID-19 Health Protocol (Jamaica)
Property follows a brand or regulatory agency's sanitization guidelines Safety Program (H10 Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
No gap period between guest stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of European Holiday Home Association (EHHA - Europe)
Guest accommodation is sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Mobile key entry is not available
Food service has been amended for enhanced safety
Fees
Guests will be asked to pay the following charges at the property:
The charges below are included in your overall room price:
New Year's Eve gala dinner fee
Christmas Day gala dinner fee
We've listed all charges provided to us by the property.
Optional extras
Hotel Names
Ocean Coral Spring Resort - All inclusive Falmouth
Ocean Coral Spring Resort - All inclusive All-inclusive property
You should know
Pool access available from 8:00 AM to 6:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
