For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Your stay at this Montego Bay property places you within a 10-minute walk of Blue Diamond Shopping Centre and Whitter Village. Also, SuperClubs Ironshore Golf and Country Club is within 2 miles (3 km) and Three Palms Ocean Course is within 6 miles (10 km).
All-inclusive
A full-service spa, 4 restaurants, and 3 outdoor pools are all featured at this all-inclusive property. Enjoy a day at the beach snorkeling, or relax with sun loungers. Relax with a drink at one of the 2 poolside bars and enjoy free perks like buffet breakfast and free self parking.
Free WiFi, satellite TV
The 454 guestrooms feature free WiFi, TVs with satellite channels, and thoughtful touches like bathrobes and slippers. Other amenities include balconies or patios, minibars, and free bottled water.
Riu Reggae Adults Only - All Inclusive ratings based on 29 Verified Reviews
Review Summary
3.9
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Riu Reggae Adults Only - All Inclusive
Everyone (14)Couples (6)Family (3)
5 out of 5
The hotel overall was excellent I will return
Posted by Tamika on 20 Oct. 2021
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5 out of 5
The property is very nice, very clean and up to standard. The staff were awsome and very welcoming. I definitely visit again.
Posted by Natalie, from Orlando on 20 Oct. 2021
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2 out of 5
The property is well kept, clean, excellent food. The fun hotel. Its a small property if your looking for a riu a bit more refine i would suggest the riu palace. I was having a good time until my personal item was stolen from my room. I reported the incident to the hotel. Hotel staff came to my room and search my room as if i was lying and nothing was resolved. After the theft of my item i felt violated, uncomfortable and unsafe. I would not stay there again.
Posted by SUZETTE, from BRONX on 6 Oct. 2021
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Comment from Hotel Management
18 Oct. 2021
by Online Reputation Manager
Dear SUZETTE,
Thank you very much for choosing us and for sharing your review about your last stay.
Providing the highest level of hospitality is our number one priority therefore we sincerely apologize for falling short of meeting your expectations.
We are really concerned about the lost item in your room. The incident you described surprises us, as our guests´ security and well-being is very important to us.
We kindly ask you to share your concerns with our After Travel department (using the following e-mail address: complaints@riu.com), to make an appropriate follow up and see if your item has been found - in case you have not done it yet. They will be happy to attend you.
Thank you again for your feedback and we hope to have another opportunity to welcome you back for an enhanced experience.
With our best hopes we remain,
Hotel Riu Reggae
Online Reputation Manager
5 out of 5
The staff are exceptional. Short Boss, Fresh, Razor, Nadine, and Ocean are awesome. They definitely made our staff great.
Posted by Darlene on 13 Sep. 2021
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1 out of 5
We were staying at a Riu resort which all seemed to be great the first portion of the trip. Unfortunately the resort did not have an ATM on-site, so our group and other hotel guests, were directed to walk across the street to a shopping plaza where we could conduct ATM transactions and get cash. Due to us having/wanting to tip the restaurant staff, bar staff, tour guides, and drivers, the amount of cash that I had brought with me to Jamaica had run out and I opted to go utilize the ATM in efforts to withdrawal cash and get souvenirs.
After getting the cash and souvenirs, I was waiting at the crosswalk to return to the resort when I was abruptly handcuffed and abducted where I was held hostage for three hours at gunpoint until they were able to obtain money and property (iPhone) from me. There was one other American also being held hostage at this same time.
The resort did nothing to help me feel safe or secure after the event. I am lucky to be alive and can’t imagine EVER going back or returning to any RUI property.
Posted by a verified traveller on 7 Aug. 2021
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4 out of 5
It was ok
Posted by a verified traveller on 11 Jul. 2021
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1 out of 5
The worse adults only hotel, entertainment was bingo or trivia at night.. As an adults only I was expecting better entertainment, music at night since I was celebrating a 40TH bday, this place was so boring that at 10:00 everyone was sleeping from my group.. entertainment during the day the same way, never again
Posted by a verified traveller on 6 Jul. 2021
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Comment from Hotel Management
8 Jul. 2021
by Online Reputation Manager
Dear Guest,
Happy belated birthday! Thank you for sharing your concerns.
We sincerely apologize for the negative impression you had here with the entertainment.
We take COVID-19 very seriously and are operating carefully in accordance with current guidelines set in place by the local authorities. The reduction in the variety of entertainment is part of the precautions implemented to safeguard the health of all our guests and employees.
We are very sorry to hear that we did not leave you with extraordinary memories of our hotel.
It is our hope we can see you again to make up for this less than ideal stay.
Warmest Regards,
Hotel Riu Reggae
Online Reputation Manager
4 out of 5
Food and liquor selection
Posted by a verified traveller on 1 Jun. 2021
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Comment from Hotel Management
8 Jun. 2021
by Online Reputation Manager
Dear guest,
Thank you for your mentions!
It was a pleasure having you staying with us!
Hope to host you soon again!
Kind regards,
Hotel Riu Reggae
Online Reputation Manager
4 out of 5
Posted by a verified traveller on 14 May 2021
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5 out of 5
Classy but not stuffy. Lots of fun. Food was authentic and delicious. Private beach beautiful!
All land activities, and recreational facilities and equipment included
Fitness facilities included
Yoga classes/lessons included
All meals served buffet-style
Onsite entertainment and activities included
Property Features
Riu Reggae Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Riu Reggae Adults Only - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a spa tub. There are 4 restaurants on site, along with a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 3 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A steam room, spa services, and a terrace are also featured at the eco-friendly Riu Reggae Adults Only - All Inclusive. Free self parking is available. Smoking is allowed in designated areas at this 4-star Montego Bay property.
1 building
454 guestrooms or units
3 levels
4 dining venues
2 bars by the pool
2 swim-up bars
3 bars or lounges
Built in 2016
Buffet breakfast (free)
Beach lounge chairs
Towels for the beach
Poolside lounge chairs
Umbrellas for the pool
Front desk (24 hours)
Storage area for luggage
Car service
Tour and ticket information
Concierge
Wedding services available
Convenience store
Terrace
Garden
Gift shop
Beauty salon
Computer for guest use
Television in lobby
Onsite shopping
Bellhop
Elevator
Smoking in designated areas
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
Riu Reggae Adults Only - All Inclusive offers 454 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Montego Bay property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.
Private balcony or patio
Minibar
Television
Satellite channels
Shower
Housekeeping (daily)
Hair dryer
Safe
Bathrobes
Slippers
Toiletries (free)
Telephone
Iron and ironing board
Blackout drapes
Air conditioning
Ceiling fan
Ensuite bathroom
Food & Drink
Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.
Onsite venue - This buffet restaurant specializes in Asian cuisine.
Onsite venue #2 - steakhouse.
Onsite venue #3 - This restaurant specializes in Italian cuisine.
Spa Services
Body treatments
Body wraps
Body scrubs
Aromatherapy treatments
Spa tub in spa
Massages
Hot stone massage
Steam room in spa
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Minimum check-in age is: 18
Check-in time ends at 11 PM
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets and service animals are not allowed at Riu Reggae Adults Only - All Inclusive
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 21 years old. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
No rollaway/extra beds available
No cribs (infant beds) available
Service animals not allowed
Minimum guest age is 18
Caters to adults only
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property follows regional sanitization guidelines COVID-19 Health Protocol (Jamaica)
Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property does not follow sanitization practices of any association
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are not available
Masks are compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Mobile key entry is not available
Food service has been amended for enhanced safety
Hotel Names
Riu Reggae Adults All Inclusive Montego Bay
Riu Reggae Adults All Inclusive
Riu Reggae Adults Montego Bay
Riu Reggae Adults
Riu Reggae Adults Only All Inclusive Opening Nov. 2016
Riu Reggae Adults Only – All Inclusive
Riu Reggae Adults Only All Inclusive
Riu Reggae Adults All Inclusive All-inclusive property
Riu Reggae Adults Inclusive i
Riu Reggae Inclusive Inclusive
Riu Reggae Adults Only - All Inclusive Montego Bay
Riu Reggae Adults Only - All Inclusive All-inclusive property
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.
Awards & Affiliations
Green / Sustainable Property This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
