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"The hotel overall was excellent I will return " More

By a verified traveller on Wed 20 Oct 2021

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Hotel Description

4-star beachfront property with 3 outdoor pools

Beachfront retreat

Your stay at this Montego Bay property places you within a 10-minute walk of Blue Diamond Shopping Centre and Whitter Village. Also, SuperClubs Ironshore Golf and Country Club is within 2 miles (3 km) and Three Palms Ocean Course is within 6 miles (10 km).

All-inclusive

A full-service spa, 4 restaurants, and 3 outdoor pools are all featured at this all-inclusive property. Enjoy a day at the beach snorkeling, or relax with sun loungers. Relax with a drink at one of the 2 poolside bars and enjoy free perks like buffet breakfast and free self parking.

Free WiFi, satellite TV

The 454 guestrooms feature free WiFi, TVs with satellite channels, and thoughtful touches like bathrobes and slippers. Other amenities include balconies or patios, minibars, and free bottled water.

Junior Suite, Oceanfront (E)

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$410* Per night/room 26 Oct. - 27 Oct.

Double Room (B2C-US)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Double Room, Oceanfront (L)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Double Room, Courtyard View (U)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Double Room (U)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Double Room, Partial Ocean View (B2C CAN)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Riu Reggae Adults Only - All Inclusive ratings based on 29 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Riu Reggae Adults Only - All Inclusive

Everyone (14) Couples (6) Family (3)
5 out of 5
The hotel overall was excellent I will return

Posted by on 20 Oct. 2021

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5 out of 5
The property is very nice, very clean and up to standard. The staff were awsome and very welcoming. I definitely visit again.

Posted by , from Orlando on 20 Oct. 2021

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2 out of 5
The property is well kept, clean, excellent food. The fun hotel. Its a small property if your looking for a riu a bit more refine i would suggest the riu palace. I was having a good time until my personal item was stolen from my room. I reported the incident to the hotel. Hotel staff came to my room and search my room as if i was lying and nothing was resolved. After the theft of my item i felt violated, uncomfortable and unsafe. I would not stay there again.

Posted by , from BRONX on 6 Oct. 2021

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Comment from Hotel Management

18 Oct. 2021 by Online Reputation Manager

Dear SUZETTE, Thank you very much for choosing us and for sharing your review about your last stay. Providing the highest level of hospitality is our number one priority therefore we sincerely apologize for falling short of meeting your expectations. We are really concerned about the lost item in your room. The incident you described surprises us, as our guests´ security and well-being is very important to us. We kindly ask you to share your concerns with our After Travel department (using the following e-mail address: complaints@riu.com), to make an appropriate follow up and see if your item has been found - in case you have not done it yet. They will be happy to attend you. Thank you again for your feedback and we hope to have another opportunity to welcome you back for an enhanced experience. With our best hopes we remain, Hotel Riu Reggae Online Reputation Manager

5 out of 5
The staff are exceptional. Short Boss, Fresh, Razor, Nadine, and Ocean are awesome. They definitely made our staff great.

Posted by on 13 Sep. 2021

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1 out of 5
We were staying at a Riu resort which all seemed to be great the first portion of the trip. Unfortunately the resort did not have an ATM on-site, so our group and other hotel guests, were directed to walk across the street to a shopping plaza where we could conduct ATM transactions and get cash. Due to us having/wanting to tip the restaurant staff, bar staff, tour guides, and drivers, the amount of cash that I had brought with me to Jamaica had run out and I opted to go utilize the ATM in efforts to withdrawal cash and get souvenirs. After getting the cash and souvenirs, I was waiting at the crosswalk to return to the resort when I was abruptly handcuffed and abducted where I was held hostage for three hours at gunpoint until they were able to obtain money and property (iPhone) from me. There was one other American also being held hostage at this same time. The resort did nothing to help me feel safe or secure after the event. I am lucky to be alive and can’t imagine EVER going back or returning to any RUI property.

Posted by on 7 Aug. 2021

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4 out of 5
It was ok

Posted by on 11 Jul. 2021

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1 out of 5
The worse adults only hotel, entertainment was bingo or trivia at night.. As an adults only I was expecting better entertainment, music at night since I was celebrating a 40TH bday, this place was so boring that at 10:00 everyone was sleeping from my group.. entertainment during the day the same way, never again

Posted by on 6 Jul. 2021

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Comment from Hotel Management

8 Jul. 2021 by Online Reputation Manager

Dear Guest, Happy belated birthday! Thank you for sharing your concerns. We sincerely apologize for the negative impression you had here with the entertainment. We take COVID-19 very seriously and are operating carefully in accordance with current guidelines set in place by the local authorities. The reduction in the variety of entertainment is part of the precautions implemented to safeguard the health of all our guests and employees. We are very sorry to hear that we did not leave you with extraordinary memories of our hotel. It is our hope we can see you again to make up for this less than ideal stay. Warmest Regards, Hotel Riu Reggae Online Reputation Manager

4 out of 5
Food and liquor selection

Posted by on 1 Jun. 2021

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Comment from Hotel Management

8 Jun. 2021 by Online Reputation Manager

Dear guest, Thank you for your mentions! It was a pleasure having you staying with us! Hope to host you soon again! Kind regards, Hotel Riu Reggae Online Reputation Manager

4 out of 5

Posted by on 14 May 2021

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5 out of 5
Classy but not stuffy. Lots of fun. Food was authentic and delicious. Private beach beautiful!

Posted by on 18 Feb. 2020

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About the Riu Reggae Adults Only - All Inclusive

Location Montego Bay, Montego Bay,

All-inclusive Details

  • Additional gratuities accepted
  • Gratuities not included
  • All food and beverages included
  • Minibar (all beverages included)
  • All land activities, and recreational facilities and equipment included
  • Fitness facilities included
  • Yoga classes/lessons included
  • All meals served buffet-style
  • Onsite entertainment and activities included

Property Features

Riu Reggae Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Riu Reggae Adults Only - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a spa tub. There are 4 restaurants on site, along with a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 3 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A steam room, spa services, and a terrace are also featured at the eco-friendly Riu Reggae Adults Only - All Inclusive. Free self parking is available. Smoking is allowed in designated areas at this 4-star Montego Bay property.

  • 1 building
  • 454 guestrooms or units
  • 3 levels
  • 4 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 3 bars or lounges
  • Built in 2016
  • Buffet breakfast (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Riu Reggae Adults Only - All Inclusive offers 454 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Montego Bay property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Private balcony or patio
  • Minibar
  • Television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.

Onsite venue - This buffet restaurant specializes in Asian cuisine.

Onsite venue #2 - steakhouse.

Onsite venue #3 - This restaurant specializes in Italian cuisine.

Spa Services

  • Body treatments
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Riu Reggae Adults Only - All Inclusive

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals not allowed
  • Minimum guest age is 18
  • Caters to adults only
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines COVID-19 Health Protocol (Jamaica)
  • Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Hotel Names

  • Riu Reggae Adults All Inclusive Montego Bay
  • Riu Reggae Adults All Inclusive
  • Riu Reggae Adults Montego Bay
  • Riu Reggae Adults
  • Riu Reggae Adults Only All Inclusive Opening Nov. 2016
  • Riu Reggae Adults Only – All Inclusive
  • Riu Reggae Adults Only All Inclusive
  • Riu Reggae Adults All Inclusive All-inclusive property
  • Riu Reggae Adults Inclusive i
  • Riu Reggae Inclusive Inclusive
  • Riu Reggae Adults Only - All Inclusive Montego Bay
  • Riu Reggae Adults Only - All Inclusive All-inclusive property

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.