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"We got married at Sandals resort Montego Bay. The resort is going through remodeling now as of Nov 28th, 2017. When it is done it will be absolutely a ... " More

By a verified traveller on Tue 28 Nov 2017

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Hotel Description

5-star beachfront property near Doctor's Cave Beach

Beachside getaway

With a stay at this White House property, you'll be within half a mile (1 km) of Jamaica Beaches and 2 miles (3 km) of Blue Diamond Shopping Centre. Whitter Village and SuperClubs Ironshore Golf and Country Club are also within 3 miles (5 km).

All-inclusive

A full-service spa, 12 restaurants, and 7 outdoor pools are all featured at this all-inclusive property. Enjoy beachfront dining and relax with free beach cabanas and sun loungers. Enjoy the 4 outdoor tennis courts and perks like free buffet breakfast and a free airport shuttle.

Honeymoon Suite, 1 Bedroom, Ocean View (Beachfront Honeymoon Walkout)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Bedroom, Garden View (Caribbean Deluxe)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Room, 1 Bedroom, Garden View (Caribbean Seaside Oceanview Luxury)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Villa, 1 Bedroom, Ocean View (Beachfront Romeo & Juliet)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Room, 1 Bedroom, Pool View (Crystal Lagoon Swim-Up Elite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Honeymoon Room, 1 Bedroom, Garden View (Crystal Lagoon Honeymoon w/Balcony)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sandals Montego Bay - ALL INCLUSIVE Couples Only ratings based on 18 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sandals Montego Bay - ALL INCLUSIVE Couples Only

Couples (1)
4 out of 5

Weddingmoon

Pros: the friendly staff was the most memorable trait about the resort. Many employees said they had worked there for over 10 years.
Cons: Come when the construction is done.
Location: You can do about 20+ different excursions. Dolphins, tubing, catamaran cruises, snorkeling, scuba diving, deep sea fishing and many others.
We got married at Sandals resort Montego Bay. The resort is going through remodeling now as of Nov 28th, 2017. When it is done it will be absolutely amazing. I'd love to go back in a year or two. the staff is very nice and friendly and everyone is happy! In Jamaica there are no problems only situations they say. If you want to go relax or get out and do some excursions you will be happy doing both. Bring lots of cash and get ready to party!

Posted by , from Portland, OR on 28 Nov. 2017

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4 out of 5

Friendly staff

Pros: Free breakfast, Close restaurants, Quiet, activities
Cons: No free Internet
This motel had wonder staff from the front desk to the maid service ! The food was excellent So much to choose from! There were many activities to choose from, pools, beach areas, and fun shows in the evenings. We had a great time!

Posted by , from North Dakota, USA on 20 Feb. 2013

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4 out of 5

This hotel was beautiful

Pros: Free breakfast
Cons: Noisy
The hotel was absolutely amazing! The food on the other hand was not excellent, but it wasn't disgusting either.

Posted by , from Minnesota, USA on 18 Jan. 2013

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5 out of 5

WONDERFUL

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
EXCELLENT SERVICE, VARIETY OF FOOD AND ENTERTAINMENT. ROOMS, FOOD AND STAFF ARE WONDERFUL!

Posted by on 13 Oct. 2012

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5 out of 5

Very pleased... can't wait to return!

Pros: Free breakfast, Close restaurants, Quiet
Cons: No free Internet
I just wanted to emphasize how much we enjoyed our stay at the resort (Sandals Montego Bay). We celebrated our Honeymoon there a few short weeks ago (June 11-19), and couldn't have asked for a better vacation. The food was excellent (especially at Cucina Romana and Stewfish). The staff was incredible, especially the guys involved with the scuba diving (which we did three times during our stay), and our favorite playmaker Salisa, who went above and beyond to always make sure we were having an awesome time. The facility was extremely well kept, and the shows and activities were always entertaining. My only complaint was the service at the Cricketer's Pint. The gentleman working the bar every night we were in did a great job, and was very personable. However, the female server (whose name we do not know) and the manager (Scott) were terrible. Our experiences were terrible with this restaurant every time we went in, and would not have returned if there were other options for late night snacking. Overall though, our Sandals experience far surpassed that at any other facility we've stayed at, and we cannot wait to return.

Posted by , from Swedesboro, NJ 08085, USA on 29 Jun. 2012

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2 out of 5

much over hyped.......................Big disappointment!!

At best, this is a 3 star resort, with 5 star pricing. The hotel is very dated, with some maintinence issues. The pictures, description, and even the other reviews here are very misleading. (I never saw on here anywhere that there is an airport runway just outside the hotel. You WILL be seeing and hearing jets take off constantly, just outside your door) The food there was not so great.....Shopping was chaotic & scary. The one saving grace for this hotel was that the staff there was very nice & accomodating. Save your money & do yourself a favor. Go to Playa Del Carmen instead....we will. (Also....everyone we talked to there said the same things we did)

Posted by on 23 Aug. 2011

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5 out of 5

Wonderful Honeymoon

Sandals Montego Bay exceeded all of our expectations. Everything about the resorts was great (the food, beach, pools, bars, staff, rooms, etc.). There is so much to do at the resort so make sure you take advantage of everything they have to offer (water sports, evening events, beach games, etc.). Make sure you make your dinner reservations at all the resturants when you first get to the resort. My wife and I enjoyed every place we ate (especially the Japanesse Resturant). Also take advantage of the other local Sandals resorts right there in Montego Bay (Royal Carribean). You can take a shuttle bus over to eat at the resturants there (make sure you go to the Royal Tai Resturant - it was great). Another note - if you plan on buying Jamaican Rum to take home with you, buy it at the airport on the way home and take it in your carry-on. It is way cheaper and they package it up for you to be taken on the flight legally.

Posted by , from West Virginia on 16 Apr. 2011

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5 out of 5

The resort staff was very friendly and welcoming.

This was the best vacation my wife and I ever had. The resort was absolutely perfect! The grounds were well maintained, the staff was extremely professional, helpful, welcoming but not instrusive. The only negative would have to be the noise from the airplanes taking off, however, that quickly faded as we emersed ourselves in the plush resort.

Posted by on 12 Apr. 2011

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3 out of 5

The staff was amazing and made you feel immediately welcomed.

Cons: Noisy, hotel in need up updates and repair.
The hotel is older and the rooms are in need of repair. The air conditioning didn't work very well, the wall paper and paint were chipped and worn and the bed was comfortable, but needed a new mattress. The staff was wonderful and the food was good. This resort was less than expected and we were a bit disappointed.

Posted by on 8 Feb. 2011

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4 out of 5

Good time overall

Pros: Free breakfast, Close restaurants
Cons: No free Internet
Food good overall, better at the actual reservation restaurants. Make sure you bring money and a credit card along (we didn't know there would be a $400 hold placed on a credit card) plus we were held for 45 minutes before being allowed to get into our room. Once settled into the property, however, we were overall pleased. They do a good job of cleaning up at nite. There also was plenty of activities during our stay.

Posted by , from WI on 3 Feb. 2011

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About the Sandals Montego Bay - ALL INCLUSIVE Couples Only

Location Kent Ave., Montego Bay, Saint James

All-inclusive Details

  • All food and beverages included
  • Minibar (only non-alcoholic beverages included)
  • All onsite activities, and facilities and equipment included
  • Snorkeling included
  • Kayaking included
  • Rowing/canoeing included
  • Sailing included
  • Windsurfing included
  • Water skiing included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Onsite live performances included
  • Theme parties included
  • Access to onsite clubs included
  • Scuba diving certification not included
  • Activities/services from independent operators not included
  • All meals served buffet-style
  • Buffet and à la carte dining
  • All available beverages included
  • Scuba diving lessons not included
  • Tennis lessons not included
  • Onsite entertainment and activities included

Property Features

Sandals Montego Bay - ALL INCLUSIVE Couples Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. At Sandals Montego Bay - ALL INCLUSIVE Couples Only you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 12 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a 24-hour health club, and a spa tub. You'll have access to the outdoor pool at a partner property. This 5-star Montego Bay property is smoke free.

  • 272 guestrooms or units
  • 3 levels
  • 12 dining venues
  • 6 bars or lounges
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Poolside lounge chairs
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Transport

  • Property shuttles: Free airport shuttle

Room Amenities

Sandals Montego Bay - ALL INCLUSIVE Couples Only offers 272 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 7:30 AM to 11 AM.

Bayside - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Cucina Romana - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves breakfast and dinner. Reservations are required. Open daily.

Mariners - This beach restaurant specializes in Caribbean cuisine and serves lunch only. Open daily.

The Oleander - Overlooking the ocean, this restaurant serves dinner only. Reservations are required. Open daily.

Butch's Steak & Seafood - Overlooking the ocean, this restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property caters to couples, including same-sex couples.

Guests who book a room category with butler service included must contact this hotel in advance to provide their preferences.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

This hotel is exclusively for adult couples.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Minimum guest age is 18
  • Caters to adults only
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Hotel Names

  • All Inclusive Sandals Montego Bay
  • Montego Bay Sandals
  • Montego Bay Sandals All Inclusive
  • Sandals Royal Caribbean Resort Jamaica
  • Sandals All Inclusive Montego Bay
  • Sandals Montego Bay
  • Montego Bay Sandals Hotel
  • Sandal Montego Bay
  • Sandals Hotel Montego Bay
  • Sandals Montego Bay Hotel Montego Bay
  • Sandals Royal Caribbean Hotel Montego Bay
  • Sandals Royal Caribbean Montego Bay
  • Sandals Montego Bay All Inclusive Couples All-inclusive property
  • Sandals Montego Bay All Inclusive Couples
  • Sandals Montego Bay - ALL INCLUSIVE Couples Only Montego Bay
  • Sandals Montego Bay - All Inclusive - Couples Only Montego Bay
  • Sandals Montego Bay All Inclusive
  • Sandals All Inclusive Couples
  • Sandals All Inclusive Couples All-inclusive property
  • Sandals Montego Bay Inclusive

You should know

  • This is an adults-only property and guests under 18 years old aren't allowed.

Awards & Affiliations

  • EarthCheck
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.