Holiday Inn Express Monticello, an IHG Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I checked in and got to my room and the TV was broken. The nice young lady behind the desk was helpful, she tried to fix the issue. When she couldn’t, she helped me move my belongings to another room. So the customer service was great.
The hotel needs to hire maintenance and room cleanliness was an issue.,.