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"So I called this property 1.5 hrs prior to arrival, which would have been arrival at 3pm. I asked if I could check in 1hr early. The lady said that sh ... " More

By a verified traveller on Sun 18 Jun 2023

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Hotel Description

Hotel perfectly located for exploring Montrose

Heart of Montrose

You'll find Montrose Memorial Hospital and Montrose County Historical Museum within 2 miles (3 km) of this hotel. Museum of the Mountain West and Bridges Golf & Country Club are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a spa tub. Business travelers can take advantage of the free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $109* Per night/room 2 Apr. - 3 Apr.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

SureStay Plus by Best Western Montrose ratings based on 16 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for SureStay Plus by Best Western Montrose

Everyone (10) Couples (1) Family (4)
5 out of 5

Posted by on 1 Jul. 2023

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Comment from Hotel Management

21 Jul. 2023 by Jake

Thank you for the Awesome review!!

3 out of 5
So I called this property 1.5 hrs prior to arrival, which would have been arrival at 3pm. I asked if I could check in 1hr early. The lady said that shouldn’t be a problem. When I arrived she told me check in wasn’t until 4pm and the new GM was very strict on this. We would have easily stopped at the hot springs before arriving had she said we couldn’t check in early over the phone. The lady also said she didn’t like the hot springs we were going to. They did let us check in an hr early but be warned they might be the only hotel that won’t accommodated that when rooms are available. Pretty unprofessional to comment on the hot springs you plan to go to (which by the way Orvis was great!).

Posted by on 18 Jun. 2023

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Comment from Hotel Management

19 Jun. 2023 by Jake

Thank you for your feedback. I do apologize about the misunderstanding. Our check in time is at 4 pm however if you were told there are rooms available then you should have just been put into a room. I have talked to the Guest Service Agent in question and explained that they must honor what they say because from the sounds of it you would have made different arrangements if you were not told that it would be ok to come early. So I'm sure this was an inconvenience.

4 out of 5

Posted by , from Grand Junction on 10 Jan. 2023

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Comment from Hotel Management

15 Nov. 2023 by Jake

Thank you for your great review!

1 out of 5

Posted by on 24 Sep. 2022

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4 out of 5

Posted by on 30 May 2022

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3 out of 5
Overall our stay was good. Issues were no Wifi that day and rooms were a little older. Also, little pricey for the room overall.

Posted by on 7 Aug. 2021

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Comment from Hotel Management

24 Aug. 2021 by Jordan Roberts GM

THank You for your review!

5 out of 5

Posted by on 19 Jul. 2021

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3 out of 5
Zero sanitizers available. No sanitizers anywhere. I did not see one. Very weak wifi.

Posted by , from Portland on 22 Sep. 2020

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Comment from Hotel Management

28 Sep. 2020 by Jordan Roberts GM

I am sorry you did not see the hand sanitizers? They are right up front? Wifi...we are working on. Thank You for your time reviewing us!

3 out of 5
Didn't spend much time there staff seemed nice, room was ok. Just a place to sleep.

Posted by , from Wi on 27 Aug. 2020

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Comment from Hotel Management

28 Aug. 2020 by Jordan Roberts GM

Thank You for taking time to review our property! We hope you try us out again!

1 out of 5
I was placed in the back building. No TV remote that would work. No internet would work, dead bugs all around the window and the phone was not connected. They did offer to move me to another room but was already unpacked so just lived with it. Check the workings before you accept a room.

Posted by , from Los Angeles on 16 Jun. 2020

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Comment from Hotel Management

16 Jun. 2020 by Jordan Roberts GM

Thanks Again for your review. We did a lot more than offer you to change rooms. Since you did not want to move- we offered to come take a look at the TV, we offered to come look at the bugs, we offered a discount, we offered, anything we could possibly do. You refused to let us in the room, you refused to change rooms. Are hands are tied if we are not allowed to try and accommodate the issues. We were having issues with the internet in the back building and that is fixed. I am sorry that changing of the room, offering to look at TV,offering a discount or any other option did not work with you

About the GreenTree Inn Montrose

Location 1655 E Main Street, Montrose, CO 81401

Property Features

SureStay Plus by Best Western Montrose offers its guests an indoor pool and a spa tub. Public spaces have free WiFi. Free breakfast is served daily. The business-friendly SureStay Plus by Best Western Montrose also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Montrose hotel is smoke free.

  • 45 guestrooms or units
  • 2 levels
  • Built in 1996
  • To-go breakfast (free)
  • Poolside lounge chairs
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

SureStay Plus by Best Western Montrose offers 45 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Montrose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Desk chair

Food & Drink

Guests are served free on-the-go breakfast daily from 5:00 AM to 11:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Masks are required in public areas for unvaccinated guests. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • No cribs (infant beds) available
  • No elevators
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property
  • Masks are compulsory at the property for guests without full COVID-19 vaccination

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Baymont Wyndham Montrose Hotel
  • Baymont Inn Montrose Motel
  • Baymont Inn Montrose
  • Baymont Inn Montrose Hotel
  • Baymont Wyndham Montrose
  • GreenTree Inn Montrose
  • Surestay Plus By Best Montrose
  • SureStay Plus by Best Western Montrose Hotel
  • SureStay Plus by Best Western Montrose Montrose
  • SureStay Plus by Best Western Montrose Hotel Montrose

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.