I think everything about the accommodation was perfect. However, since it was the low season, we went to the front desk of the Hermit Hotel to check in. There were four staff members at the counter, but only two computers were available for use. As a result, we had to wait a long time. Moreover, there was no clear queuing system, and three families cut in line directly in front of us. Although we raised this issue with the front desk, they told us we still had to wait behind them, which made me feel very unfair.