"The room was not cleaned after the first night. We did not know whether or not we had to tell the front desk. However, the place was decent enough for ... " More

By a verified traveller on Mon 21 Dec 2015

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Hotel Description

Enjoy the free WiFi at this Mount Laurel hotel

In Mount Laurel

Within 3 miles (5 km) of this Mount Laurel hotel, you'll find Garden State Discovery Museum and Moorestown Mall. Cherry Hill Mall and Laurel Acres Park are also within 6 miles (10 km).

Renovated in 2014

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.

Free WiFi, kitchens

The 77 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, separate bathtubs and showers, and coffee/tea makers are also available. Housekeeping is available on request.

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$96* Per night/room 26 Aug. - 27 Aug.

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 Large Double Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Extended Stay America Philadelphia - Mt. Laurel Crawford Pl ratings based on 10 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Extended Stay America Philadelphia - Mt. Laurel Crawford Pl

Everyone (3) Couples (1) Family (3)
3 out of 5
The employees were friendly, and as efficient as possible with the tools provided. I was checking in to 3 rooms and the printers were not working at the counter, she kept having to go into another office to print documents for check in. The property is older and needs renovation, attempts have been made to keep paint and carpets fresh, especially in common areas. The furniture in the rooms is in poor condition (worn, chipped, flimsy), chair fabric and counter tops were stained, cigarette burns have been painted over on counter tops (in non smoking room), the kitchenette has no dishes, serving utensils or even paper towels. I was glad to have a room with double beds, the first bed already had hair in it when the covers were pulled back, the 2nd seemed clean. This location is not up to brand standards for the chain.

Posted by on 27 Jun. 2019

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Comment from Hotel Management

28 Jun. 2019 by Hotel Management

Thank you for your review. We are glad you liked our friendly service. However, we are sorry our property did not meet your expectations and also apologize for not living up to our commitment to clean, fresh, well-maintained accommodations during your stay. We are working with our housekeeping and maintenance departments to make sure all procedures are being followed, so this does not happen again. Please know, kitchenware for your suite is kept and available at the front desk to ensure cleanliness. We value your comments and do hope you will give us another chance to redeem ourselves. Sincerely, Hotel Management

2 out of 5
The furniture was old and filthy. There were ants in the windowsill.

Posted by on 21 Apr. 2019

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Comment from Hotel Management

3 May 2019 by Hotel Management

Please accept our sincere apologies for the inconvenience you encountered in your room. Your feedback regarding the housekeeping issue and the furnishing is discussed with concerned individuals in an effort to deliver better guest experience going forward. Please consider giving us another chance to showcase you our improved side on a future date. Sincerely, Hotel Management

2 out of 5
I did not like the size of the bathroom. The initial smell of the refrigerator in the room was a little much. The beds were very uncomfortable.

Posted by on 9 Apr. 2019

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Comment from Hotel Management

10 Apr. 2019 by Hotel Management

Thank you for being our guest. We are sorry we missed meeting some of your expectations, and you found our bed uncomfortable. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. Also, we have asked our housekeeping team to be more diligent going forward. We hope you will return so we can make it up to you. Sincerely, Hotel Management

2 out of 5

Posted by on 14 Sep. 2018

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Comment from Hotel Management

14 Sep. 2018 by Hotel Management

We are disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management

3 out of 5

Room was not cleaned after the first night.

The room was not cleaned after the first night. We did not know whether or not we had to tell the front desk. However, the place was decent enough for a 2 night stay.

Posted by on 21 Dec. 2015

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3 out of 5

Housekeeping

No housekeeping the two nights we were there. Beds not made. Bath was not cleaned up from our daily showers. Trash no removed. Coffee was very poor. Staff was pleasant and helpful

Posted by , from pa on 17 Aug. 2015

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5 out of 5

Nice hotel

Pros: Free Internet
Was very surprised!!! Didnt know what to expect but I was very happy with choosing this hotel. The staff was awesome and helpful, and the room and hotel was nice. Made my trip to NJ easy!! Will use them again when I go back to NJ.

Posted by on 23 Aug. 2012

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4 out of 5

home sweet home

Pros: Close restaurants, Quiet
nice place worth the stay. u pay a 1 time fee for wifi but i felt at home

Posted by on 3 Feb. 2011

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3 out of 5

Extended Stay, Mt. Laurel NJ

Even though they are listed as 'pet friendly" they want $* extra for a pet. It might be good, oh Travel online, to let travelers know about the fees. That fee made it one of the more expensive places around. The room was a bit banged when we arrived (shelf pulled out of the wall, dresser drawer askew) but when I informed the front desk, they offered to make it right. Nate Pettengill

Posted by on 6 Sep. 2009

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4 out of 5

Surprisingly Pleasant Experience

While visitng family over Christmas 2008 I needed a place to meet some old friends for a good old fashioned gab fest and sone peace and quiet and a break from too much family togetherness! I wanted some place inexpensive but some place I could feel comfortable and just kick back. . This more than met my requirments. The suite was a pleasant surprise, I did not expect a full sized stove and refrigerator, the room was clean, bed quite comfortable. ( Next time I will remember to bring shampoo.) The first key card I was given did not work, but the attendent took care of that promptly and pleasantly. For my purposes this was a great place to stay and I spent a really nice weekend I am retired now and live on a very limited fixed income, but during my working days I stayed in many hotels. For the money, this ranks with some of the best business accomodations. I don't know if they had a fitness center or not, but that was not one of my requirements so the lack thereof did not bother me.) If you are looking for luxery, this is not it, but if you want value and comfort this fills the bill.

Posted by on 14 Jan. 2009

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About the Extended Stay America Philadelphia - Mt. Laurel Crawford Pl

Location 101 Diemer Dr, Mount Laurel, NJ 08054

Property Features

Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Extended Stay America Philadelphia - Mt. Laurel Crawford Pl also features coffee/tea in a common area, laundry facilities, and a safe deposit box at the front desk. Free self parking is available. For a fee, the property may offer extended parking privileges after check-out. A complete renovation of Extended Stay America Philadelphia - Mt. Laurel Crawford Pl was completed in March 2014. This Mount Laurel hotel is smoke free.

  • 77 guestrooms or units
  • 3 levels
  • Built in 1998
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Philadelphia, PA (PHL-Philadelphia Intl.) (38.2 km / 23.7 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America Philadelphia - Mt. Laurel Crawford Pl offers 77 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 7 AM - 11 PM.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.

The front desk at this property is open daily from 7 AM - 11 PM.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Philadelphia Mt. Laurel Crawford Pl
  • Extended Stay America Philadelphia Crawford Pl
  • Extended Stay America Philadelphia Crawford Pl Hotel
  • Extended Stay America Philadelphia Crawford Pl Hotel Mt. Laurel
  • Extended Stay America Philadelphia Mt. Laurel Crawford Pl
  • Extended Stay America Philadelphia Mt. Laurel Crawford Pl Hotel
  • Extended Stay America Philadelphia Mt. Laurel Crawford Pl Hotel
  • Extended Stay America Philadelphia Mt. Laurel Crawford Pl Hotel

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.