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"The cleanliness of the hotel was less than to be desired " More

By a verified traveller on Mon 25 Feb 2019

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Hotel Description

Hotel near Moorestown Mall in Mount Laurel

In Mount Laurel

Within 3 miles (5 km) of this Mount Laurel hotel, you'll find Moorestown Mall and Garden State Discovery Museum. Cherry Hill Mall and Laurel Acres Park are also within 6 miles (10 km).

Free perks

A 24-hour fitness center, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like on-the-go breakfast and WiFi in public areas. A safe deposit box is provided and the front desk is staffed around-the-clock.

Free WiFi, kitchens

The 84 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, coffee/tea makers, and hair dryers. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$92* Per night/room 15 Jul. - 16 Jul.

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Extended Stay America Philadelphia Mt Laurel - Pacilli Place ratings based on 7 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Extended Stay America Philadelphia Mt Laurel - Pacilli Place

Everyone (5) Family (1)
5 out of 5

Posted by on 2 Jun. 2020

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Comment from Hotel Management

3 Jun. 2020 by Management

All of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management

2 out of 5
Property is clean, parking is a bit of a problem. Better trained associates needed on overnight shift

Posted by , from Hershey PA on 14 Feb. 2020

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Comment from Hotel Management

14 Feb. 2020 by Hotel Management

Kim, thank you for sharing your comments. We are sorry for disappointing you with our customer service and have addressed this concern with the entire team. We value your feedback and hope you will provide us another chance to make a favorable impression. Sincerely, Hotel Management

4 out of 5

Posted by on 12 May 2019

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3 out of 5
The cleanliness of the hotel was less than to be desired

Posted by on 25 Feb. 2019

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Comment from Hotel Management

26 Feb. 2019 by Hotel Management

Thank you very much for staying with us. We take the cleanliness of our rooms and hotel very seriously, so we deeply apologize for our carelessness during your visit. Your feedback has been shared with our team, and we have taken action to prevent similar mistakes. We encourage you to give us another chance so we can show you the quality you deserve. Sincerely, Hotel Management

5 out of 5

Clean & Quiet

This hotel is well located, clean and very quiet. The rooms are large and comfortable. I actually like the fact that your room is not cleaned every day, I can make my own bed.

Posted by on 16 Nov. 2016

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2 out of 5

Nothing wrong.......nothing good, either

Pros: Clean.
Cons: Everything!
Uncomfortable bed, terrible pillows, noisy, inefficient air conditioner, no wake-up call or ice machine. Grab and go realist left a lot to be desired!

Posted by , from Penna. on 28 Jun. 2016

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2 out of 5

Smokey and Austere

This hotel offers basic amenities in a suite style but they are austere. Our first room was not acceptable. Located on the third floor, the hallway and room both smelled of smoke though the room was non-smoking. We asked to be moved and were easily accomodated. The second room did not smell but again the amenities were austere and the matress/pillows uncomfortable. The TV reception was not good and the room was clean if you didn't look under the bed. The internet access was a plus, 4.99 for the entire stay.

Posted by on 3 Jun. 2007

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About the Extended Stay America Philadelphia Mt Laurel - Pacilli Place

Location 500 Diemer Dr, Mount Laurel, NJ 08054

Property Features

Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Extended Stay America Philadelphia Mt Laurel - Pacilli Place also features a 24-hour fitness center, coffee/tea in a common area, and laundry facilities. Self parking is free. This Mount Laurel hotel is smoke free.

  • 84 guestrooms or units
  • 3 levels
  • Built in 1999
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Philadelphia, PA (PHL-Philadelphia Intl.) (39.3 km / 24.4 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America Philadelphia Mt Laurel - Pacilli Place offers 84 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Mount Laurel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Philadelphia Mt Laurel Pacilli Place Hotel
  • Extended Stay America Philadelphia Mt Laurel Pacilli Place
  • Extended Stay America Philadelphia Pacilli Place
  • Extended Stay America Philadelphia Pacilli Place Hotel
  • Extended Stay America Philadelphia Pacilli Place Hotel Mt Laurel
  • Extended Stay America Philadelphia Mt Laurel Pacilli Place Hotel
  • Extended Stay America Philadelphia Laurel Pacilli Place Hotel
  • Extended Stay America Philadelphia Mt Laurel Pacilli Place

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.