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Holiday Inn Express Mountain View - S Palo Alto by IHG

2.5 star property
Hotel near Googleplex in Mountain View

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Photo gallery for Holiday Inn Express Mountain View - S Palo Alto by IHG

Exterior
Lobby
Free daily buffet breakfast
Standard Room, 2 Queen Beds
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Mountain View, CA
  • Computer History Museum
    ‪4 min drive‬
  • Shoreline Amphitheatre
    ‪6 min drive‬
  • Googleplex
    ‪6 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About the area

Mountain View

Heart of Mountain View.Your stay at this Shoreline West hotel places you within 2 miles (3 km) of Stevens Creek Trail and Mountain View Center for the Performing Arts. San Andreas Fault Trail and San Antonio Shopping Center are also within 2 miles (3 km).

What's nearby

  • El Camino Hospital - 4 min drive - 2.5 km
  • Computer History Museum - 4 min drive - 3.6 km
  • NASA Ames Research - 5 min drive - 4.4 km
  • Shoreline Amphitheatre - 6 min drive - 4.7 km
  • Googleplex - 6 min drive - 5.1 km

Getting around

  • Whisman Station - 5 min drive
  • Mountain View Station - 7 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 23 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Panda Express - ‬4 min walk
  • ‪Panera Bread - ‬5 min walk
  • ‪1 Oz Coffee - ‬14 min walk
  • ‪Starbucks - ‬13 min walk

About this property

Holiday Inn Express Mountain View - S Palo Alto by IHG

Hotel near Googleplex in Mountain View
Holiday Inn Express Mountain View - S Palo Alto by IHG offers its guests a fitness center and complimentary bicycles. There's a coffee shop/cafe on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite business center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Mountain View - S Palo Alto by IHG. Limited free parking is available on a first-come, first-served basis.

  • 1 building
  • 44 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Elevator
  • Water dispenser
  • Coffee shop
Holiday Inn Express Mountain View - S Palo Alto by IHG offers 44 air-conditioned accommodations with tablet computers and MP3 docking stations. Beds feature pillowtop mattresses. LED televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Mountain View hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Hindi, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A coffee shop/cafe

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LED TV with premium cable/satellite channels
  • MP3 dock
  • Tablet computer

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests arriving after 11 PM must use the phone or doorbell at the front door.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Mountain View S Palo Alto
Holiday Inn Express S Palo Alto
Holiday Inn Express S Palo Alto Hotel
Holiday Inn Express S Palo Alto Hotel Mountain View
Holiday Inn Express Mountain View S Palo Alto Hotel
Holiday Inn Express S Palo Alto Hotel
Holiday Inn Express Mountain View S Palo Alto
Holiday Inn Express S Palo Alto
Hotel Holiday Inn Express Mountain View - S Palo Alto
Holiday Inn Express Mountain View - S Palo Alto Mountain View
Express Mountain S Palo Alto

Holiday Inn Express Mountain View - S Palo Alto by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 259 out of 436 reviews
Rating 8 - Good. 121 out of 436 reviews
Rating 6 - Okay. 36 out of 436 reviews
Rating 4 - Poor. 12 out of 436 reviews
Rating 2 - Terrible. 8 out of 436 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

CHINWOOK, SEOUL

Stayed 1 night in Feb 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient and quiet.
Stayed 3 nights in Mar 2025

10/10 Excellent

LYNETTE, Orange

Stayed 4 nights in Feb 2025

10/10 Excellent

Jackie, Temple City

Stayed 2 nights in Feb 2025

6/10 Okay

Jackie, Temple City

Stayed 2 nights in Feb 2025

4/10 Poor

Robert

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Sucks

No elevator all three days.
Stayed 2 nights in Feb 2025

8/10 Good

Lesa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay, But...

The hotel was convenient to shopping and eateries. The staff was absolutely wonderful! I was disappointed that the elevators did not work for the weekend. That meant checking in, then exiting the main facility to walk across the driveway to take the stairs. The staff offered to carry my luggage as I recently had knee surgery. Honestly, had I known ahead of time, I would have cancelled my reservation and booked somewhere else. Otherwise, my room was comfortable; breakfast was good, and the staff was professional.
Stayed 2 nights in Feb 2025

10/10 Excellent

Yodelle

Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Nov 2024

10/10 Excellent

Meiping, Chalfont

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, nice location
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. Nice, clean room.
Stayed 1 night in Jan 2025

10/10 Excellent

Ivy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room size is good and very near eateries and supermarket. Night staff is very friendly and helpful.
Stayed 2 nights in Jan 2025

8/10 Good

Ulrike

Stayed 1 night in Jan 2025

10/10 Excellent

Soonkap

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is very clean. Staff is very nice.
Stayed 1 night in Jan 2025

6/10 Okay

JONATHAN

Business traveller
ok
Stayed 13 nights in Dec 2024

8/10 Good

Anita

Travelled with partner
Liked: Property conditions & facilities
Great location, good price
Stayed 9 nights in Dec 2024

8/10 Good

Dina

Travelled with family
Stayed 2 nights in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lei

Stayed 1 night in Nov 2024

10/10 Excellent

joseph

Stayed 2 nights in Nov 2024

10/10 Excellent

Diana

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff was friendly and accommodating. Room is clean and modern.
Stayed 1 night in Nov 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly, kind and accommodating. Room was quiet with tv, comfortable bed, wifi, tub and breakfast. A nice affordable place to stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the TARDIS, the hotel is effectively invisible from the road and much larger inside. It's a quiet retreat just ten steps from busy El Comino Real. The breakfast was excellent and the front staff were a joy to chat with in the early morning. My family and I will be back, I have recommended the hotel to my friends.
Stayed 2 nights in Nov 2024

8/10 Good

Kimball

Liked: Cleanliness, staff & service, property conditions & facilities
Holiday Inn Express was enough for a quick one night stay. Room was clean but first room had an odor that made us want to change rooms which staff promptly allowed us to do. HVAC was extremely loud which did not help my jet lag. Breakfast was good. Parking was safe and close.
Stayed 1 night in Nov 2024

6/10 Okay

Siavash

Liked: Staff & service
Ok as 2-3 star hotel
Stayed 2 nights in Nov 2024

8/10 Good

Robert

Stayed 5 nights in Oct 2024