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Gorillas Volcanoes Hotel

3.0 star property
3-star guestrooms with balconies

Choose dates to view prices

Photo gallery for Gorillas Volcanoes Hotel

Front of property
Outdoor pool
In-room safe, desk, free WiFi, bed sheets
Restaurant
Combined shower/tub, free toiletries, hair dryer, bathrobes
Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Ruhengeri-Gisenyi Rd, Muhoza
  • Popular LocationCathedral of Ruhengeri13 min walk
  • Popular LocationMusanze Modern Market2 min drive
  • Popular LocationVolcanoes National Park17 min drive
  • AirportGisenyi (GYI)100 min drive

Room options

View all photos for Deluxe Twin Room, 1 Bedroom, Hill View, Garden Area

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room, 1 Bedroom, Hill View, Garden Area

  • 2 sq m
  • Hill view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Hill View, Garden Area

In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room, Hill View, Garden Area

  • 25 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Hill View, Garden Area

24-inch TV with digital channels

Executive Suite, 1 Bedroom, Hill View, Garden Area

  • 5 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Da Vinci Gorilla Lodge
Breakfast included
All-inclusive
Parking included
Free WiFi
3.9 out of 5, Good, (11)
The price is CA $373
per night
CA $441 total
includes taxes & fees
16 May - 17 May
Da Vinci Gorilla Lodge

About the area

Ruhengeri

In Muhoza .Within 2 miles (3 km) of this Muhoza hotel, you'll find Cathedral of Ruhengeri and Shyira Diocese Cathedral. Musanze Modern Market is within 2 miles (3 km) and Red Rocks Arts Centre is within 9 miles (15 km).

What's nearby

  • Cathedral of Ruhengeri - 13 min walk
  • Musanze Modern Market - 2 min drive
  • Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund - 13 min drive
  • Volcanoes National Park - 17 min drive
  • Mgahinga Gorilla National Park - 46 min drive

Restaurants

  • Crema - 7 min walk
  • Migano Cafe, Lounge, and Grill - 17 min walk
  • La Paillotte - 2 min drive
  • Hotel Muhabura Restaurant - 1 min walk
  • Green Garden - 3 min drive

About this property

Gorillas Volcanoes Hotel

3-star guestrooms with balconies
Gorillas Volcanoes Hotel offers its guests an outdoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Gorillas Volcanoes Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Muhoza hotel.

  • 31 guestrooms or units
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Gorillas Volcanoes Hotel offers 31 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Digital television is provided.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, French

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 24-inch TV
  • Digital channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Outdoor space

  • Balcony or patio

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Gorillas Volcanoes Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Gorillas Volcanoes Hotel Ruhengeri
Gorillas Volcanoes Hotel
Gorillas Volcanoes Ruhengeri
Gorillas Volcanoes
Gorillas Volcanoes Hotel Hotel
Gorillas Volcanoes Hotel Muhoza
Gorillas Volcanoes Hotel Hotel Muhoza

Gorillas Volcanoes Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 16 reviews" "
Rating 8 - Good. 5 out of 16 reviews" "
Rating 6 - Okay. 7 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer care
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Customer Care
Clean rooms, quite and great customer care
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great. The hotel is lovely and the staff is really flexible.
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2019

6/10 Okay

Sergio

Liked: Cleanliness, staff & service
The gorillas are great!
Excellent base from which you can plan your gorilla excursion to Volcanoes National Park. The hotel is quite ordinary: not bad, not great. It's fine if your expectations are low.
Stayed 2 nights in May 2018

8/10 Good

EF, North Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel on the main road out of town
Food OK but not exceptionally good. Service a bit slow, but every meal we ate in Rwanda was subject to incredibly slow service
Stayed 7 nights in May 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Fine for the purpose
It was fine for the purpose but it is quite close to the main road so not terribly relaxing
Stayed 2 nights in Jun 2017

8/10 Good

Nicolai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kleines Hotel mit sauberen kleinen Zimmern und einem schönen Garten mit Pool. War sehr ruhig und angenehm, da nur wenige Gäste da waren. Das Essen war im Vergleich zu umliegenden Hotels sehr gut. Kann das Hotel auf jeden Fall empfehlen
Stayed 9 nights in Aug 2019